Para birimini sadece bu seferlik mi yoksa kalıcı olarak mı yapmak istiyormusunuz?
ODALARI gerçekten çok hoş. KÜÇÜK ama yatak ,yastiklar i̇nanilmaz rahat. lobi̇ myeni̇lenmemi̇ş. Yeni̇lenmeli̇. Oda servi̇si̇ yok denebi̇li̇r.
Fena bir otel degil
Otelin temizligi, konumu ve kahvaltisi cok guzeldi. Odalar da cok konforlu ve her turlu ihtiyaci karsilayacak arac var. Triple , 3 kisilik oda rezervasyonu yaptik, 3 ebevyn olarak kalacaktik ancak 2 regüler yatak ve bir cek yat / divan tarzi kucuk bir yatak ile karsilastik. Herhangi bir uyari yoktu rezervasyon yaptirirken . 1 arkadasimiz rahat uyuyamadi bu yuzden. Bundan sikayetci olduk otel calisanlarina ama degistiremediler bu fiyatta baska odamiz yok dediler. Sadece exclusive odalarda var 2 regular bed dediler fiyati yuksek dediler. Bu canimizi sıktı.
personelin çözüm odaklı oluşu.Strasbourg için uygun otopark ücreti oda executive olmasına karşın son derece dar ve avluya bakıyordu.Oysa dışa bakan ve çok daha geniş executive odalar vardı.Bize verilen odaların executive olduğuna halen emin değilim
The location is good and it is clean and tidy. No. Basically, everything is okay.
The room was clea. There is a good, free access to Wi-Fi. Apart from that the loction is really convenient.
Clean, good value - no particular frills but just the job for a short stay in Strasbourg
Everything was all set. A city book pass was provided that was very useful. Having WFI was very good - I needed to use i.
Location, location, location
Unfortunately, I came away with fleas which must have been hiding in the pillow of the bed and was badly attacked and discomforted by the experience.
good location, nice staff, quiet rooms
Nice, cosy and close to the railway station
Good location, friendly staff. The drain in the basin is not working properly, very slow.
Location Asked for a double bed was given 2 singles. Car park was 10 minutes walk away and Items in the room were not replaced daily
I am safisfied with the hotel. Everythings was OK, excluding the price. The rate was high.
The location was excellent. The room was too basic for the price and the TV channels wewr very limited. Breakfast could have been better as well.
very convenience as hotel is located right in front of the station. we could hear the conversation in the next room! although there were a shower curtain, there were no bathtab nor separated from the floor so after using, the floor was soaked with water!
Location brilliant and staff very friendly and helpful. I was disappointed on the size of the room. For the price and the way it was shown in the photos online I thought it would be bigger than it was.
A very comfortable location; a nice environment and neighbourhood. It would be good to have an electronic teapot in a room.
location very basic, no air-conditioning, no fridges in rooms
That it is near the railway station The decor of the lobby.Looks sloppy.Reception staff was courteous but lacked warmth.
The location ! In front of the train station, close to the city center ... Perfect :)
I liked the location of the hotel and the interior design of my room was truly stunning. I arrived at 1 pm and my room was not ready. I arrived again at 2 pm and my room was not ready. I had a meeting in Luxembourg and had to leave my belongings with the staff, which was not comforting for me. I also needed to take a shower but since my room was not ready I couldnt do so. When I arrived later at night, I had a different woman at the desk who was unpleasant and rude to me. I did not care for her tone with me and felt that she was very hostile. I do not know about you, but when I pay good money for a hotel room I do not appreciate being treated as an imbecile. If the people that work at Mercure hate people, perhaps they should not be working in customer service. I had problems with the Wi Fi as well.
The restrautant was closed at dinner time.
This is an excellent family hotel with great service, nice people and a truly wonderful dining room. Top value for money. there was nothing that we did not ike.
Comfortable and well managed hotel. Rooms a bit shabby but clean. Good location near train station and tram.
friendly staff, spacious room, good location the hotel-restaurant has no longer restaurant and that should be posted in the announce
wonderful staff, great English, very helpful. Stairs would make it impossible for handicapped, made carrying the bags a slight problem.
The hotel was close to petit france area, so very convenient for visiting the christmas markets. Hotel staffs were very nice and welcoming. The building and the room needs a bit of renovation. They are so old and lack sense of clenliness although I could tell that the cleaning is done properly. Tough the price is not that expensive, I still thought it doesn't worth the money..
situation close to the main station the room is very small
Convenient to both train station & sightseeing: adequent for stopover stay
It's a cosy place with a friendly personnel ,in avery convenient spot A little touch of rennovation in the interior (corridors etc) and a lot at exterior.
Staff were pleasant. Good location
the location is good, close to station and city centre Shower gel is not replenished. If you use up the small bottle, you are not going to get another one during your stay...
I liked that my room was ready before the check in time and the location was very convenient. The room was really overpriced and the facilities certainly did not match my expectations.
Very easy to find from railway station; near bus and tram routes; near enough to tourist centre of Strasbourg.
The location is very good
I booked Le Bristol 5 minutes before I visited there, because of the train strike. It was to be my one day trip and I had never thought I would stay in Strasbourg at the day. Le Bristol is just one minute from the station, bus, and tram. So I decided. Finally, the staff at the reception was kind and polite, and supported me a lot, with speaking in English. It made me feel ease. Thanks. Wi-Fi didn't work at the room. I could use it at the lobby.
Convenient to railway station and city centre Large number of noisy students staying on the first night
professionalism of the staff, atmosphere of the dining room dimensions of the room and corridor, lamps (reading is quite impossible), absence of a shower curtain
I thought the front desk personeel were very nice and accomodating. The room was nice, not a great view but for a last minute booking at discount it was fine since we were touring the city most of the time. Very happy to see you allowed pets at no extra charge. We will use the Bristol again:) Can't complain about anything
morning shift - staff was very helpfull ( older man ) fire escape exits not accesible / obstructed / under repair
I particularly liked the breakfast. Fresh strawberries every day! Also the insulation seems to be very good as I did not hear much sound from other rooms nor from outside when the windows were closed. The carpet in the room is a bit old.
Kaldığımız otelde oda temizliği oldukça zayıf. Kızımla kaldığımız oda karanlık ve mobilyaları eski bir yerdi. Danışmada çalışan kişiler aynı zamanda otelin barında da durduklarından oda anahtarını alıp vermek oldukça problem.
Yerinin çok merkezi olması özellikle tren garı gibi ulaşım araçları yürüme mesafesinde, etrafında da geceyarısına kadar açık restaurantlar bulunmaktadır, tarihi mekanlara yürüme mesafesinde sakin bir ortamda olan orta kalite otel diyebilirim. Kredi kartı post cihazları uluslararası kartlarda sorun çıkarıyor ve nakit ödeme yapmak zorunda kaldım, bu konuda uyarı yapmak isterim.
Otel çalışanları iyi. Trenle Strazbourg'a gelince 4 dk. da otele ulaşabilirsiniz. otelin altında da dinlenebileceğiniz pub tarzı bir cafe bulunmaktadır. Fiyat iyi Bazı odaları rahat değil. 14. 15 gibi odalar iyi değil.
merkeze yakın kahvaltı daha iyi olabilir
otel odalarında sıcak birşey içmek su ısıtıcı bulundurabilirler.
Beğendiğimi işaret edecek hiç bir özelliğini bulmadım... Herhangi bir konfor aramadan bir yatakta yatmaksa otelde kalmak, Hotel Victoria o kadar begendiricidir. Çok fazla öneride bulunmayacağım çünkü, müşteriyi kapıdan içeri alıp parasını alıp kapıdan uğurlamanın ötesinde müşteri memnuniyeti için bir çaba yok...
gürültülü bir sokakta, rezalet.
tren garına çok yakın olması avantaj banyo ve tuvalet kötü
Good location, normal value for money. There were two things I did not like about the hotel. First, when I entered the hotel I had to write my name and address into a notebook where all the other customers could also read the information. I have never seen something like that before. Second, the hotel charged my credit card twice and I had to contact my bank to correct this mistake. Double charging has also never happened to me before.
convenient for city centre and very close to railway station. This was a very pleasant overnight stop. No
Very friendly staff, good quiet atmosphere, excellent central location, good value for money and, crucially, highly efficient air conditioning system!
Proximity to the station Uncomfortable bed, poor quality linens, dated decor and furnishings, tiny bathroom
All went fine. We were planning to stay only one night though, so I can't quite say much on long staying. But the staff was very kind, rooms were more than fine for a short staying. Only problem, flushing the toilets might have required some waiting ...
Sophie was tres gentile. Breakfast was good. I was happy with staying there. I would stay there again if I returned.
only the location close enough to the center very old hotel without any renovation
The hotel was located across the street from the Strasbourg train station--very convenient. It was also located within walking distance to the Old Town. The room was adequate and the price appropriate to the amenities offered.
Close to the center and right opposite the train station.
great location, friendly staff, worth the money front side rooms are big and comfortable but back side rooms are not so much.
The location is great being so close to the old town. However, I booked 10 twins but when we turned up (only around 5 p.m,, not late at night) we were simply told "Sorry, we only have 6 twins. The rest you have to take double rooms!!" I think there should be some guarantee about getting what we book through booking.com.
very close to the station, the price included breakfast the room was small
Great location, comfy bed, trendy, free drinks apples and candy, nice breakfast, friendly staff. Remodeled rooms but on the small side.
The staff was friendly, curteous and very helpful, The room, although very small, was clean with ample storage. The hotel is located on a side street and it would have been helpful if we had known that beforehand; even with a GPS, it was hard to find. The location, just across from the main train station, was central and it was easy to get around.
the room was very clean, hotel staffs are very kind. the room was small, but ok.
Great location, friendly staff, decent breakfast and the building is renewed. The rooms are way too small.
Newly renovated, clean, good location. Very good 2 star hotel.
Clean, modern rooms and trendy atmosphere.
Very good location, very good buffet breakfast, small but comfortable room, free WIFI friendly personnel.
The location was pretty convenient because we could walk to everything we wanted to see and do. The rooms were extremely small. We brought our pack and play for our 1 year old, and had to switch rooms because the room was too small to fit the pack and play in it. They also say that parking is available, but the parking is 3 blocks away.
Hotel was classically old and once would have been a very grand place. Lift is beautiful and the view from Rm86 is fabulous. Staff very accommodating and friendly. Rm86 needs an overhaul. Still with, likely, the original tub bath and no shower although sink/basin are new. Other rooms appeared to have been upgraded. But very clean and view was worth it.
The location. The rooms were musty smelling. The sidewalks around the hotel were under construction. THe hallways were dark.
Close proximity to the city center and railway station You cannot use any of your own electrical equipment (such as hairdryer or battery charger) as the network cannot take this wattage and switches off immediately...
No Internet. To look your mail, you must buy an hour at least for 5 euros.
decoration of rooms some problems due to non working things in the toilet.
Excellent value and clean hotel opposite the train station, with a nice old fashion atmosphere but renovated rooms
Right across the street from the train station, within easy walking distance to the main tourist areas. No working electrical outlets, only one station on TV, walls are a bit thin.
The hotel is conveniently near the station. We spent in comfort at an affordable price.
The hotel staff was very helpful and most everyone spoke some English. The room was niced size and was well kept as it is an old hotel. They have tried to update. We had a wonderful room and the children had a room to themselves with twin beds and found it fine as well. Breakfast was a typical European style breakfast with bread, cereal, some fruit and jam. There could have been more of a selection however. The hotel was very quiet and very well placed. We did not drive and came from the train and it was so easy. Our train left very late in the evening of the day we checked out and they kept our luggage for us all day which was a great plus. We would stay here again if we were to visit Strasbourg.
The staff was family-like in greeting us like guests making sure we were comfortable. We will go back to this hotel the next time we're in Strasbourbg.