great location within walking distance of the harbour and town. Lovely rooms and pool and garden area, great breakfast, friendly and helpful staff. uncomfortable pillows
Very relaxing atmosphere. Hotel staff were extremely pleasant and helpful. Ammenities on premesis were fantastic.
Great, friendly and very helpful staff, beautiful setting right in the town center. Room was very classy though quite small for us. Not much to do with kids in November.
Location is excellent, specially in small city as Sorrento , The hotel is very nice with rich breakfast. service in the lobby, parking and breakfast is very good. The internet connection is free only in the lobby and the quality is very poor.
great location to visit Sorrento,Capri,Pompei. Shopping and dining in the narrow street of historic just a short walk from hotel. Hotel staff very helpfull.Great experience.
location to downtown ,easy walk large cement beam in the middle of the roomfrom floor to ceiling
We loved our stay at this beautiful hotel! Our room was perfect, with nice furniture and plenty of room in the closet. The hand painted tiles in the floor made it so cheerful and unique. Michelle from Reservations was extremely helpful in giving us information on how to travel from Naples by train and on how to find the hotel once that we arrived in Sorrento. Mario and Pepe at the Reception were always helpful and happy to provide us with all the necessary information to visit Capri and Sorrento. The outdoor pool is located in a very nice setting, surrounded by flowers. The same with the breakfast area. Great food. We would be very happy to come here again and stay again at this beautiful Hotel. Nothing, we loved everything there!
The six days we stayed we had excellent service from the management and staff .The location is central.Can not wait to return.
The hotel staff were very helpful in recommending places to visit and eat, and arranged for transportation. Their friendly attitude made it feel like home. Breakfast was great. paying for internet in the lobby - but if you bring your own laptop it's free.
Close to everything! Rooms are clean & small.
Very pleasant hotel, centrally located, loved the use of local ceramic tiles. Slight problem with lighting: light at entrance to room malfunctioned and lamp shades were old and actually fell apart.
the location and the pleasant outdoor breakfast area the colour and pattern of the floor tiles in the room!!!!!!!!
The room was very good and the staff helpful at all times. The hotel has had some recent redecoration and was very attractive in the respect. Gardens were lovely as was the pool area When we visited in April there was only an a la carte menu. This was expensive so we chose to eat in the restaurants in the town instead.
Fabulous location, wonderful views, excellent service
The views were amazing The bar and food prices but I suppose hotels are always expensive to eat and drink in
The position on the clifftop with the view across to Naples were fabulous. The room was wonderful, both with regards to size and quality of furnishings - luxurious. The breakfast staff were not always helpful with our requests. The food also was not to the expected standard.
View and location
Ambiance of the hotel, knowledge of staff, food and wine knowledge of maitre d' in restaurant, outlook from our room and restaurant was magnificent Nothing
The hotel key advantage is it's excellent location in the middle of Sorento. The walls are extremely thin, and you can hear whatever is going on in the next room.
The views were exceptional as were the rooms, staff was wonderful and very courteous. The only negative was the fact that the lift to the beach was not operating. It would be better to keep it going through October.
It was very central. Showers were fantastic. Lovely breakfast Lift to beach closed.
lovely hotel ,good position shame about some of the rude staff
The Lobby and outside area is nice. The rooms smelled like moth balls. Very noisy, we changed hotels after our first night. The staff did not go out of their way to help us.
We liked the size of the room and the sea view from our balcony. No complaints.
very friendly helpful staff
This is a special place offering extremly good value for money although perhaps initially out of some budgets I would recommend spending the extra cash. The room was outstanding with a magnificant view of the Bay of Naples and Vesuvius. They did not over charge for extras drinks etc. The staff are very friendly and curtious may only complaint is that I could not stay longer! I would however not recommend the hotel for young children as it is not really set up to cater for them compared to some. Nothing
location, value for money, views from rooftop terrace
very nice property. we were able to walk to many things of interest.
Clean, well-designed layout, excellent breakfast, very good location - short walk from train station and into town- good view from the balcony, and very helpful and gracious staff. The in-room safe required a separate key from the desk, but it still did not work.
Close to Sorrento town centre Number of extras that needed to be paid for, i.e. wireless internet
The breakfast was very good, lots of variety and plenty. Some of the staff were not very welcoming and friendly.
The hotel was placed very well for Train station, bus station the town and a sea view - boats/ferries were also close by. The hotel staff were amazing and so friendly - hotel fsacilities excellent - I would strongly recomment this hotel
The staff were wonderful... friendly, very helpful, kind and customer focused. The location of the hotel is fantastic - beautiful views across the bay of Naples, very little traffic noise, a small park just outside the front yet a stones through from the main town centre, shops and restaurants. The room was lovely but the bed and pillows were very hard and would be uncomfortable if you're a bit stiff and achey like me. Also the sound proofing between the rooms was not brilliant We could hear next doors' conversations and TV. The gym could be a great asset as the room layout is very good but unfortunately much of the equipment needed replacement or refurbishment and the weight bars were the wrong size for the bench press bench which is a basic error. So with no additional cost of equipment but more maintenance and more thought this could have been an excellent facility. Finally the quality of the breakfast was a bit "iffy" for the quality of hotel and this put us off trying the restaurant in the evening and we ate out all the time.
The hotel has a huge pool. Rooms were kept spotless. Good location off of main area with only a 5-10 minute walk away to everything. What made this hotel great however was the staff. From day one they were calling us by name. They were always pleasant and helpful with anything we needed. This was the first of four hotels we stayed at on our trip. I wish it was the last because then we would have saved the best for last. No other hotel's staff compared to this one.
Fabulous hotel with very friendly and helpful staff, facilities, location and standard of accommodation were excellent. The local bars and shops offer a good choice. Nothing
Perfect location and comfortable The smallest and old TV set I've seen last years. Shower was broken and very old
execeptional customer service.....such a good experience!!! It's location. each night after 7pm the police close off the only street you can drive through to the hotel. To get to the hotel you'll have to pay 1 euro to get past the police.... location is only bad if you rent a car and drive.
Very nicely appointed hotel, comfortable and good quality. Public square outside hotel attracts young folk until early hours of the morning. Noisy motor scooters, same all over Italy?
The staff at the Hotel Continental were extremely helpful and nothing was too much trouble. Even when I dropped my tweezers of the third floor balcony, the staff happily retrieved them for me! All the staff seemed to speak an infinite number of languages and the waiters in the Dining Room were friendly, polite and provided excellent customer service. There was nothing that I did not like about my stay at the Hotel Continental. it was a lovely hotel which provided excellent value for money.
We had a lovely time at Hotel Continental. Porters helped us with our bags, and we were upgraded free of charge to a room with a balcony looking over the bay and with a wonderful view of Vesuvius. We could easily walk to everything, and just down the road is the ferry to Capri. The pool was also huge and luxurious, I had to brush olives from an overhanging tree off the deckchairs to lie by the pool. Ahh!!! that's the life, while waiters wander around taking orders for drinks and snacks. Fantastico!
An excellent location in the centre of Sorrento. The views of Vesuvius are probably the best on the Sorrentine peninsula. A quiet part of town, excellent service, friendly staff make this hotel a good choice. Honestly, nothing. It is an excellent hotel. My daughter would have liked free internet access, but apart from that nothing.
We did not eat at the hotel but had room service and all items were good with generous portions ( a thing becoming increasingly rare in Italy, unfortunately The lounge area was a little tired and would greatly improve the general atmosphere and overall impression if it could be refurbished
Fantastic view of coast and Sorrento from a spacious and elegant room.
Great views and people friendly. LOCATION excellent
good location, efficient checkin etc, very well maintained throughout The reception staff all seemed very abrupt and direct, all other staff were much more helpful, and polite
Good Pool Area. Great Views over Sorrento. Close proximity to Sorrento town.
The location is great! A quick 5 minute walk into town. The images are very misleading. The hotel does not face front to the ocean as shown in the pictures. Also a double bed is 2 beds pushed together. The only great thing about the hotel is its location. Otherwise its just an average hotel.
The outstanding view of the bay from almost everywhere in public areas of the hotel. It is just outside the town but a walk of less than five minutes puts you on the main street. Our room (507) smelt a little damp although it appeared to be dry i.e the bedding and our clothes never felt damp. A minor issue and I would certainly use the room again.
Location, 5 mins from town centre and convienient for all cultural attractions via local transport which is cheap. Restaurants were plenty and excellent, though a litle expensive. Surprised they had no tea/coffee making facilities in the room though the room did have a well stocked mini bar.
The breakfast and the stunning views from the dining room were the higlights for us. Even the garden bedrooms were a good size and well furnished and equipped. We thought the choice available on the television packages were excellent for allowing us to relax in our room when the weather did not alow us to venture outside. The food in the restaurant in the evening was good but we felt the price precluded regular utilisiation. Also, the lack of tea and coffee facilities in the room was a source of consternation for us being big tea drinkers.
the comfort of the room, the delicious breakfast, the suitability of location within Sorrento As afore mentioned, pool hours
Staff, food No Gym
2nd time staying in this beautiful hotel, loved it. Very clean, staff are great and very helpful and best breakfast.
Hotel is very beautifully decorated, all floors are marble, and has great open spaces and sitting areas to enjoy. The back of hotel (really front) is on the bluff overlooking the water and has a huge swimming pool. It was too late in the season for us to enjoy but I'm sure it would be wonderful in the summertime. Also, there are grapefruit and oranges growing on the rear grounds where you can wander and stroll through all the lovely flowers and trees. It is a wonderful location, right downtown in Sorrento within a 5 minute walk from shopping and dining. I highly recommend this hotel.
Very good location for Sorrento town centre and the railway station. Pleasant views over the Bay of Naples.
The graciousness of the manager of the hotel. Everyone tried to make you feel at home. We had no dislikes.
one of the best hotels we have ever visited.wonderful location superb view very comfortable . and charming staff.. no criticism whatever
Very conveniently located to the train station and the town centre (about 5 min walk each). Stunning views over Bay of Naples. Broad range of food for breakfast. Plenty of fresh fruit. Breakfast dishes not cleared from table till after we left.
hotel staff and location
view from balcony was super no
The hotel has an excellent location Hotel would benefit from a gym and a spa partiularly in times of poor weather
Excellent view and quiet. Breakfast is also good. Car park is important none
Nice location Very poor staff / very expensive given quality of room and facilities (i.e. no business center)
Fantastic room, amazing views and great staff, particularly the barman (pepe ) who makes perfect drinks with impeccable service. Also excellent location. No iron in room and no washing facilities but this is typical throughout Italy.
The views are amazing, and the pool/beach areas are well maintained The staff were pleasant enough, but when I mentioned a leak in our bathroom, they sent up the extras towels I asked for to clean it up, but left me to do it.
The Central Location to all Amenities, The fantastic view over the bay and the size of the room. The Dinner-Breakfast Room was a little Impersonal. this may have been due to the language difference or the sheer size of the catering area.The catering staff were very helpfull.
The room was beautiful. The view was fabulous. Service was excellent. The gym was quite poorly equipped.
Location Some of the staff could have been a bit more friendlier.
Very good location and fantastic view.Excellent beach facilities and service all over. No complaints
The sea view is to die for, gorgeous with sun and sea, what more can one asks for? Nothing in particular.
wonderful location, traditional european elegance. I would definetly stay again. front desk staff very helpful, professional showers need to be upgraded
The quality of the room was very poor, the shower was so small you could not fit in and shut the door.
The views and the pool facility was very good. Poor information on the excursions, local exhibitions etc..Were misdirected to pick up point for the hotel bus so got a lift on another hotel's bus-presidente. Needs to be more bus contact with the centre of Sorrento in the late afternoon-many of us walked and the last section is dangerous-no pavement. Because of this would book again with a hotel within Sorrento.
The room was good size with balcony and fantastic view of the sea. The front desk staff very helpful. The hotel shuttle to town and back was convenient and very much on time. The dinning room staff (we only had breakfasts there) were rude and not attentive. Every guest had the same complain.
The sea view is good, though it is a fair distance from the coast. The food in the hotel is not at all good.
Nice room, fantastic view, pleasant staff and very very relaxing. Breakfast selection a bit limited for a hotel of this general high standard
I felt the Vesuvio was busy catering to the tour group crowd. Most of which where older people. They were so busy catering to these groups of people that I think the individual hotel stayer got a little ignored. WiFi was really only accessible in the lobby but it was a 5.00 euro one time charge. The had good shuttle service down the hill to town. If you miss the bus it is at least 25 euro cab ride back.The staff was not memorable but the breakfast was okay. They serve buffet style. If you are a coffee drinker it takes a long time to get a second cup as they are busy with the guest who came with a tour group.
Excellent pool, good size rooms, helpful staff. Breakfast was poor and exactly the same each day.
great location, rooms not so good, very old fashion but staff very friendly.the pool was great. the rooms were old and just very quite .not much to do apart from pool. restaurant not that great .
Fantastic room and views from the hotel terrace. Good location away from the town and excellent free bus service. Lovely clean hotel Entertainment only geared towards the older generation. Livelier music and bar around the pool area would have seriously improved our stay and for the other thirty somethings staying in the hotel. A less formal evening meal option by the pool restaurant would have tempted us to eat there. Lunchime options were excellent.
The hotel staff was extremly attentive & helpful , the shuttle service to d/t Sorrento was punctual. The walls are quite thin & you can hear you your neighbours taking a bathq/shower
pool , bus to town , staff breakfast limited in choice
The location of the hotel was central to shops and restaurants. We also liked the convenience of a car park and friendly, helpful staff.
Staff is excellent only one key
The hotel is really new and opened since few days. Is visible that organization must be improved. Anyway the hotel is really in the center of Sorrento. The hotel has not car parking. Anyway at only few meters there is a public car parking but the price per day is 20 euro.
Well located, close to shops & resaurants. See-through elevator. Wide range breakfast choice, well-serviced. WiFi required re-entry of username and password when session was paused for a short time.
The decoration is very modern and new. The staff nice and the breakfast very good.
Very nice hotel, wonderful location, Very good breakfast and very clean. We loved everything
Nice style, very nice position. The staff are always been kind and the service is nice. Walls are so thin you really hear anything is happening not only in the halls but in any other room.
The hotel is very clean and modern. The staff were very friendly and accommodated any requests we had, especially car parking facilities. Breakfast buffet was the usual but the staff and the coffee were excellent. The hotel is central to Sorrento making it easy to access all the local facilities. The only problem i had with this hotel was the pool. It was a roof top pool which meant it was very small. But this would not put me off going back again.
Great location in center of town, comfortable modern rooms, and attentive staff make the Hotel Plaza an excellent choice in Sorrento.
Arrived in Sorrento for a short break with my boyfriend.Hotel in great location,less than 5 mins walk from main square,beach etc.Hotel extremely clean and fresh,rooftop solarium with great views.Breakfast had great variety and very helpful staff throughout regarding local services and amenities.Will definitely return to Sorrento and would definitely stay at Hotel Plaza again.
Excellent place to stay. Staff were very pleasant and efficient. Room was nice. Breakfast buffet was outstanding. Conveniently located to main town and train. Would stay again..
good staff the bed was too short
The friendly staff, cleanliness of the rooms. A bit far to walk to the main square, about 15 minutes.
The friendly and helpful staff, also there was gluten free for breakfast.
staff were very helpful my husband didnt like the pillows as they were foam and uncomfortable. they couldnt be manipulated and squashed at all.
it was comfortable
The hotel is good but the room was very small!!! The small room
Good friendly service provided by all members of the team Not really. The location does involve a longish walk to the centre, but hotels closer will probably cost more.
Location, quiet Room too small. Could not put cases on the floor
Front desk staff were very helpful arranging tours for us.Morning breakfast was extensive and graciously served. The staff madeyou feel that they wanted you to enoy your Sorrento visit.
Otelin konumu iyi, konfor bakimindan zayif
Hotel Belair muhteşem manzarası odaların zevkli dekorasyonu ve personelinin yardımcılığı ile bizi çok etkilediğini söylemeliyim mutlaka birdaha daha uzun bir süre kalmak isterim.
The hotel and the grounds were beautiful. It had agreat gardens and a view of Naple Bay was perfect. If you had a room on the street side it was very noisey. Also they do not start the air condition and beach acess till May.
The location, with seaview, is excellent. The room was comfortable, except for the pillow which was a bit thin for my liking. Breakfast was satisfying. On the whole, the hotel had a very comfortable feeling. At such rates, Wi-Fi should be free.
The staff, especially Giovanni & Associates were outstanding. The maid service The ants were out of control. Before guests arrive and at least every other day, each room should be routinely sprayed for control. Also, gustes should be informed about not leaving any type of open food laying around. Bedding (sheets, pillow cases, and outer blaket if soiled) need to be changed daily without asking. Soaps and shampoo should be readily available and replenished daily.
Each member of staff was highly attentive. Beautiful reception rooms. Breathtaking views. Very comfortable rooms with sea views. Very good quality food. There were no tea/coffee making facilities in bedrooms. There was no iron and/or ironing board in bedrooms.
We enjoyed the many views of the sea from the hotel gardens. Sorrento was more pleasurable because of this grand hotel.
Absolutely spotless, pleasant staff, views outstanding, location brilliant, food tasty, No tea & coffee making facilities in room.
The hotel is in located in a spectacular spot - built into the cliff face overlooking Naples bay and Mount Vesuvius. The only criticism was of the front desk staff, who were a little rude at times. All other staff were very helpful and friendly.
the excellent and discreet service from the reception staff. The service and food we received on the platform at the beach was extremely good. The breakfast buffet was not to as a high standard as i thought it should have been for a hotel of this kind.
The location and the staff
Sea view - good bfast and good staff Initial room very disappointing
merkeze yakınlıgı ve bahcesi tamamen restore edilmeli
Otelin yeri ve özellikle bahçesi çok güzeldi. odanın manzarası harika idi. Kahvaltı salonu geliştirilip biraz daha sıcaklık katılmalı. Banyosu özellikle duş eski ve kullanışsız idi. Saş kurutma işe yaramıyordu.
It is right the the main square of Sorrento and close to some great restaurants
It was centrally located and easy to get from one place to another. The staff could have been friendlier. They seem to just go through the motions when dealing with the clientele.
Location was great and in the heart of Sorrento. Easy access to the train station and to many restaurants, sights and shopping. Breakfast was very good and enjoyable and it is included in the stay. Staff was helpful. Would recommend this hotel to others. Location is on a very busy street so if you opened the windows it was very noisy. The good news is that the hotel is very sound proof so street noise was blocked out completely.
great location in the center, clean, comfortable and quiet room, helpful receptionists, nice Italian breakfast
centrally located,. The staff was very helpful. Poorly maintained. The ice maker and computer were broken. The drain in my shower was stuffed. The light was out in my room. The staff put in a light and cleaned the drain when asked. The computer and ice maker were broken for my 3 day stay.
The hotel has a perfect location in Sorrento. It is right next to the main squared and lots of great restaurants. It's not fancy, but it is clean and comfortable. The only complaint I have is that the shower stall is very, very small.
very central location, excelant value for money staff abrupt but did not really matter
location very good
The hotel was in a magnificent location being very close to the main square.
Perfect central location steps to Tasso Square on level ground which is great for people with any walking difficulties. We had a small balcony at the front of the hotel which was nice. Although there was no decaffeinated coffee at breakfast, the waiter gave us specially brewed decaf espresso which was much appreciated. When no tea/coffee is provided in rooms we always take our travel kettle and the hotel were happy to provide us with a jug of milk when requested. This is a no frills hotel fairly but perfectly adequate for our needs. Although stated on their website, they do not have satellite or cable TV, so we missed the Ryder Cup coverage!
The Staff, Facilities, and the location are all excellent for the price. The hotel is opulent and well appointed, the staff are friendly, knowledgable and very helpful, and from the front door it's 10 minutes to the Marina Grande or 10 minutes to the heart of Sorrento. Nothing particularly, but be aware that you will be charged extra for air conditioning, the use of the fridge and safe, and will also be charged for towel/linen changes - you get nought for nought! That said though the charges are reasonable and the Hostel is very competitively priced.
The Hostel is more like a 5 star hotel. It is impeccably clean and excellently decorated. It was a little difficult to find at first but was in reality convienently located to everything you needed and wanted to see. The spa facilities were awesome but I would advise non- Italian speakers to make sure all is understood about the services being puchased. I highly recommend this hotel to anyone planning a stay in Sorrento and will stay here again when we hopefully return in the future.
The room was excellent, staff very friendly and helpful, great location - quite. It should be noted that you will pay extra for air conditioning, use of the mini bar, use of the pool and the fitness equipment. However, that had not impact on what i thought was fantastic, value for money, accommodation.
All of the staff that I dealt with were friendly, helpful and informative and I noticed that they were the same with every client every time. The breakfast is excellent and plentiful and even the machine coffee is good. I had a huge room with a spacious bathroom and would definately return. The shower screen was a little unstable but it was not a problem once I was aware of it.
it is new, clean and in the city center
Excellent staff. Very helpful with tours to Amalfi and Capri and orientation to the city. Good access to hotel from train station via bus. Be sure to avoid the taxis. When we arrived they charged us 20E for a 5 minute ride. Just catch the local bus to the Marina Grande. On the way back up from the Marina, it stops 50 m from the hotel. No WIFI in rooms. Have to go out to lobby.
I liked everything about this hotel. The name says its a hostel but its more than a hostel. The staff are extremely helpful, the rooms were very clean and its location is excellent. I had no complaints to be honest
this hotel is very very elegant and quiet. the suite are very comfortable and nice. good
Very cheap for the quality of the hotel . Very central and close to the historical area
Location great and staff excellent. After my sister had a fall at Ercolano they went out of their way to help. No complaints at all.
1.Breakfast, 2.View, 3.Room (fashionable and clean). I would stay here again if I wll come back to Sorrento. 1.Distance from the city center.
The incredible endless seaview from our room. The beautifully presented breakfast buffet at the terrace.
everything inside the hotel was perfect. there was no transportation to the center of town
Magic hotel! The view from the terace during breakfast on a sunny morning....you will expirience heaven without having to die first... nothing at all
Everything! Fantastic views, the hotel was beautifully decorated, modern, contemporary and spotlessly clean. By far the nicest place we've ever stayed!....did I mention the fantastic views!?!! The hotel was fantastic in every way, but it is worth noting there is no restaurant or bar, so if you want a meal or drink close to home you do have to go in to the town. Not a problem though....it's only 10 minutes walk away!
We stayed at the Minervetta in May 2007. Our first impressions were "wow - what a trendy, hip and eclectic hotel". It is very different from your normal hotel!. It is like being a visitor in somebody's home, very relaxed. During our stay the staff could not have been more helpful or friendly. The hotel is away from all the hustle and bustle of Sorrento town and yet is only a five minute walk away. Breakfast was very relaxed affair and there was plenty of things to choose from. For anybody who is a real foodie and likes good food, I would highly recommend a restaurant locally called Caruso which also has a wonderfully cosy atmosphere and fantastic service.
The maison was very welcoming and accommodating. The room decor was outstanding. Each room perfectly prepared, and in excellent condition. The lobby feels like home. The view incredible. It is a "10" in my book. The only thing I missed was availability of an iron/ironing board for a quick wardrobe touch-up on arrival.
Wonderful location and view, fabulous breakfast, helpful staff. Charge made for internet connection, free in most hotels.
The stunning style and sophistication of the hotel never ceased to facinate me and I wanted to see all of the rooms. The pleasant and friendly staff. The beautiful breakfasts cooked to order made the hotel seem as if you were staying with friends. The stunning views are unforgetable and very relaxing. We look forward to going back. no
This was one of the nicest hotels we have stayed. Felt comfortable from the moment we arrived. Breakfast a treat , staff helpful. Shame about he cost of looting on to wifi. It could have been free as is our hotel in Rome.