queensboro 7 nolu metro ile bir blok ,6 mavi renkli metro ile queensplazadan 2-3 blok otede olması iyiydi.yataklar cok rahattı.oda temiz ve gurultusuz idi.kliması guzel calsıyordu.JFK ya taksi ile 30-40 dolar tutuyor.sıcak su problemsiz. housekeeping den sampuan istedik,gelip alın dediler hos olmadı.kahvaltı salonu kucuk ,kalvaltısı zengin değil.
Staff very arrogant: did not say hello when you arrived back to the hotel. They promised early breakfast because we had to leave before 6 am. However, when we went into dining room before 6, they unpolitely saying that breakfast starts at 6 o'clock. Only after reminding that the breakfast was promised for us there found something to give.
The service was very good.
There is nothing good to say about this hotel as they failed with our booking. We have used booking.com for many years to book hotel rooms in Europe and many times also in usa, but this was the first time we arrived to a hotel and they did not have our booking and no room for us. Your booking for this hotel does not guarantee that you will have a room there. We arrived at 6 pm, they had overbooked their hotel explaning that they do not have our booking. When calling to booking.com it was clear that the hotel was just overbooked and they do not check their booking records. Even though new hotel was provided it caused extra expenses and stress to travel (in an unofficial taxi) through dark Queens area. Already the location of this Clarion hotel itself was scary enough. It is also noisy during nights: like sleeping on the highway (we stayed later one overnight here: did not have booking documents either although we had done that also).
Hotel is close to subway station and bus lines.Staff are friendly.Continental breakfast is provided; however, if you prefer a hot breakfast, there are several nice eating places within walking distance. Rooms were quiet. There is also a fitness room and access to a computer.
Very good location, can easily access the subway the room is dark... seems we live in half-basement
Breakfast is good Smell of room
Every thing nothing
Very nice location close to the subway, and close enough to JFK.
staff were very nice. internet was available . it was close to Jamaica Hospital view!
Although in a remote location it was close to subway
The room was small. I booked a king and got a double. We looked in the other rooms and they were bigger not really sure why we did'nt get a king! The room we stayed in had a funny smell like there was water damage in the room but over all it was ok for the money.
Quick check in/out. Convenient to JFK. My room was 5 feet from Rockaway Blvd. The 1970's single pane glass windows didn't block any noise
Eggs, hot coffee, fresh fruit at comp continental breakfast; updated bathroom, friendly staff, economical cost Traffic was loud even on third floor, bed was a bit hard
The location. It was near the airport My wife and I had a rough...the toilet over flooded. It was crazy
It was the best hotel I ever when so far.
The location is excellent. The best is the airport pick up and drop. The hotel people were very friends and gave us good tips and guided us nicely to go around the city. Though it was our first visit to Newyork, we did not feel lost as the hotel staff helped us in every aspect. A special thanks to them.
Great staff! Clean, quiet room. Very limited parking
It was very peaceful and quiet. Nothing
I did not like anyting about it not clean at all and really does not worth the money I paid for, As said the room des not worth more than $50 a night I paid $141 with tax. I was very much surprised when I arrive at the hotel, in a bad location, dirty and was really angry about everything. I could have paid the same amount and stayed in a decent hotel elsewhere.
I chose this hotel for its proximity to the site that I was working at. It was clean and convenient. The staff was friendly and helpful. I can not think of anything.
Proximity to airport Breakfast started at 6:30am and the shuttle left at 5:45
Too far from the underground No
Odalar yeterince büyük. Şehrin iyi bir bölgesinde. Banyo ve tuvalet oldukça eski ve konforsuz. Yatak odasına dışarıdan çok gürültü geliyor. Pencerelerin ses izolasyonlu olması lazım.
çok yardımcı güleryüzlü,temiz,odalar süper buyuk cok geniş,banyolar çok güzel,konum süper yerde empera stade binasının alt sokağı. hayır olmadı.hersey cok güzeldi.Asagıdaki cafe de kahvaltılar süper 10 numara,sahibi işleten Türk,cok yardımseverler ve konukseverler.Akasm yemeği kesinlikle bir aksam orda yenmeli Şefleri 10 numara yemek yapıyor.Manyı süper.
booking com'dan sigara içilen oda rezarvasyonu yaptığım halde (45 gün önce) otele gittiğimde,no smoking roomm verildi.
Otelin en büyük avantajı, metro vasıtasıyla Midtown'a yaklaşık 15 dakika gibi bir uzaklıkta olması. Ayrıca metro istasyonu da otelin neredeyse yanıbaşında. Otelde konakladığımız süre içinde ciddi anlamda herhangi bir olumsuzluk yaşamadık, genel olarak memnun kaldığımız söylenebilir. Konaklama standartları doğal olarak Türkiye'den farklı. Özellikle kahvaltıdan fazla birşey beklemeyin. Bunun dışında, kaldığımız oda her ne kadar derli toplu görünse de banyo biraz daha temiz olabilirdi. Hijyenik koşullar dört dörtlük değil. Bir de otelin bulunduğu lokasyonu pek beğenmedik, özellikle gece geç saatlerde otele yürüdüğünüz cadde biraz huzursuzluk verici.
Otelin en iyi özelliği Manhattına metro ile kolay ulaşılabilir bir yerde olması Resepsiyon görevlileri müşteri ile ilişkiler konusunda eğitilmeli, oda temizlik görevlilerine buzdolabında,bir önceki müşteriden kalan salata, yemek artıklarını temizlemesi gerektiği belirtilmeli, kahvaltının bittiği 9:30 da müşterinin masasında bir çay daha içmesine izin verilmeli.................
It was a short distance from the airport. The fact that your hotel does not hav a restaurant is not in your favour. We had to wait one hour for the ordered food to arrive.
The AC wasn't strong enough to cool down the room. The shower drain was flooded so when taking a shower it wound not drain down it would continue to get clogged
The room was very clean, the bed very comfortable and the pillows are the best. We laid in bed and were sleeping within minutes. One of the 3 shuttle drivers, Darren. He was extremely rude, not only to us, but to a foreign student and others as well. He went as far as not opening the shuttle door for a kid until he, the driver, was ready. We sat in the shuttle dumb founded by his actions. We were not able to report this because we were running late. I hope he does not work there for long, he will cost this wonderful hotel many customers. He should NOT be in a customer service position.
Nothing Beginning with the shuttle bus, the lobby and our room. All was in dire need of upgrading. Everything I mentioned smelled was old and needs to be refurbished. by far this was our worst experience with Hampton Inns and we've stayed at them all over the country. Management's attitude also needs an adjustment
The Hampton Inn JFK was a great place to get some rest when you have to layover for a flight. The shuttle was a quick ride and the drivers where very friendly. Would definitely recommend this Hotel and I will stay here again next time I have a JFK layover!
A very comfortable and clean hotel close to JFK
We used it for our last night in New York and wanted a location close to JFK airport, with a reasonable rate and with complimentary shuttle service. It certainly achieved a tick for all three. Breakfast (hot) was also included. The room was clean and because our daughter was not yet 18 years old, she stayed with us for free. For what we wanted, we have no complaints. However, one downside was that there did not seem to be any takeaway food establishments within walking distance. The hotel got around that problem by having copies of menus from nearby food outlets. I think all advertised free delivery.
nearby the airport & JFK Airtrain Charging me $319 USD while the Total cost of my stay as per my online booking was $277 USD
Very convenient to the airport and long term airport parking. Limited and expensive parking.
Front desk staff was very friendly and hospitable-especially Ranata. Rooms very comfortable. 24 hr. hot drinks available and hot breakfast. Shuttle service.
Enjoyed the large rooms with complimentary WiFi. The breakfast was not in keeping with the rest of our experience.
Hotel served a purpose of being next to JFK airport with complimentary shuttlebus, reception staff were excellent and most helpful. Hotel could benefit from restaurant and the breakfast staff could do with some attitude training!!
The staff was super nice and sweet . The 200$ deposit that I dodmt know about . And i wasnt ableto stay due to me being 19
The staff is kind and helpful.
I feelt comfortable and safe berween flights very convenient between flights
The room was comfortable; the staff was polite. It was a short trip from/to the airport. Not the hotel, per se, but, the livery driver/s tried to take advantage of our being tourists. It would be nice if the hotel had an agreement with a particular car service so that guests could trust that the car fare charges were fair.
Great stay! Rooms were very quiet and comfortable beds. Excellent service. Great reasonable meal at the hotel restaurant and great service! Highly recommend
Specious, clean and comfortable.
The staff was rude. The reservation was wrong. Not enough towels for the amount of people. Small rooms. Too expensive.
free internet services bad design at the bathroom,i hit my nose at the soap holder.
the hotel is 7 min. walk from the subway, and about 40 min. from Manhattan. with a price of $150 per night it's not bad comparing to $300 for similar hotel in Midtown.for travelers who need a place to put their head at the end of the day, I would recommend it. it's not exactly the area you want to hang out by night. It seem not quite safe, but nothing to do except eating Pizza or Chinese food...
Staff was very friendly & helpful, Bed was very comfortable.
comfortable hotel and room- very outgoing manager of the restaurant attached. the comfortable was lumpy with large balls of filling and other areas with none.
Nice place Noisy the first night. Better the second night.
Everything except the soap. The soap makes your skin dry like sand paper and makes you smell like meatloaf. I'm dead serious.
Beds were great. And the food at the restaurant was excellent! No pool hours during the week day mornings.
That room service ended at 11 and the kitchen closed at 12 downstairs at the bar. I had gotten in from the airport at just past 11 and really didn't want to have to sit down at the bar. So it was quite disappointing to find out that room service had ended.
Free parking, light breakfast, price No facial tissues or toilet paper in our bathroom. Room not very clean. However, for a one night stay, it was okay.
I liked its location and how close it was to the sub way I hated the staff and how they treated me. The man at the front desk was extremely rude and tried charing me an extra 65 dollars for checking in 2 hours early. He also screwed up our payment and this caused me to have to get money wired to the city so i could pay for the additional night. Also my car was hit in the parking lot that is covered in camera and when i went to ask him if he had footage he said summer only which doesn't make any sense. You could tell they could care less about the customer then any thing. Also we told the house keeping staff not to clean our room and we came back from being out all day too find all our underwear folded on he bed which is discussing but at least they changed the towels
Fast connection with MTA Subway to downtown Manhattan. Noise from the street night over. Carpet (what's in the name!) looked extremely old and unclean.
downtown easy to acces the environment
This hotel is conveniently placed on the L subway line, when you come out of the station it's literally right there, but make sure you check that the Manhattan bound service is running. Unbeknownst to my friends and I the service was down all weekend while we were there. Fortunately we were able to find an alternate route via the M and J-Z lines, but it made travel in and out of the city take significantly longer than it should have. The rooms could be cleaner, though that could probably be said about many places. Also, the continental breakfast left much to be desired: a few donuts, pre-buttered bagels, and some coffee isn't exactly offering the greatest choices. Also, make sure you know how to get to the place if you're taking a cab from Manhattan, none of our drivers had ever been out to that area and we had to direct them, luckily we could since we had our phones with Google maps on them.
I did not like anything, staff, cleanliness,location was all bad. broken furnitures.
Next to the subway. Good value for NYC.
Nothing! All Staff had no matters, The room had no cleanless. Was horrible. The Smell was so bad. And the bed was falling apart. We was expecting a little more.
location was good for the money spent. it was a bathroom and a bed, that is what we needed kind of dirty, shower did not work correctly, neighboorhood was a little seedy. i reserved my room with a credit card, but payed in cash, they charged my card anyway and now i have to wait 8 days to get my money back
Only negative was the level of outside noise throughout the night....would recommend earplugs
It was very close to the airport the services that were available in the hotel were very poor for the price of it.
Friendly Service at the reception desk There was no safe in the room
Comfortable beds allowing us a good sleep after a long flight. Swimming pool was reasonable and food at breakfast was good. Staff service was poor. Although I had paid for breakfast included, they did not give us vouchers and also tried to bill us for breakfast. The taxi they booked for us was a complete rip off.
it was quite. grate shuttle service no walking distance shops
Friendly staff. Efficient airport shuttle service. Coffee provided in room tasted awful
Would have loved if u Have sight seeing buses None was available
Easy access to the airport & subway station. It was great that they ran 24/7 every 30 minutes Everything is good except the inability to walk to a restaurant.
The hotel staff and people who worked in the restaurant were all very well trained, courteous and just a pleasure to deal with. We stayed at another JFK hotel last year but your hotel was superior. And the food inyour restaurant was actually surprisingly good, fresh, well presented.
Convenient location next to JFK. Breakfast was simply stunning. We loved it. We had to leave early and they provided us with a take out breakfast which was very good of them. Surroundings less than salubrious. Very isolated, but convenient to airport
Nothing I end up wasting my money and not even staying there because the front desk guy was so rude. He was ignoring me he called me stupid and my boyfriend got into a huge argument with him because he was so unprofessional and rude. NEVER WILL I GO BACK
The bed, sizable room and bathroom, and cable The neighbors that were having loud sex for the entirety of my stay and the unwillingness of the hotel staff to do anything about it.
Proximity to our event The neighborhood was a bit sketchy
Nothing about this place was good Everything rolm smelled like marijuana bed was hard as a rock location was not safe at all actually didnt not feel safe. Room window was right on the street and people knocked on the hotel room window i would never recommend this place to anyone your better of staying closer to jfk airport
Close to shops, dining, rail stn. Asked for a taxi to take us to major rail stn with elevator (Local stn. has stairs only). Indian man arrived in car without meter and charged us about twice the price we were told it should cost. As we were in a hurry, we had no option but to accept this as a taxi and pay the price. The manager and other staff of the Hotel are Indian so I suspect that the driver of the "Taxi" is a relative.
The gas price is cheap $2.55 at nearest BP gas station. I like nice, kind, cordial and humble Indian staff. This location is little far from the city but close to long island market
constant smell of smoke in a non smoking room
the bed was nice, big and comfy. Hotel was clean and welcoming. Location was ideal for LIRR and Jamacia Centre
closeness to the train station No
Cleanliness Welfare residents noisy kids-flat pillows
good price for nyc, friendly staff location. fare from jamaica metro station
there was a fair alarm at 6:30 a.m. We did not get any information. the fire department and chief came in full gear. We were not compensated in any way for our inconvenience
Easy check-in and timely hotel shuttle.
Breakfast, wifi Pay to park
Friendly, helpful staff Kind of pricey for the level of accommodation Room smelled luke cigarette smoje
Location right off of the highway. Shuttle service to mall and train station. Decent free morning breakfast. Breakfast area is congested and tight.
It's a clean and quiet hotel. Definitely worth returning to. I wish it was near a subway or they had a shuttle that took you to a subway. Would have saved me some money with uber fees.
Proximity to LaGuardia airport with free shuttle. Neat and clean. Convenient buffet breakfast at reasonable price.
courtesy of staff proximity to airport shuttle
Clean, comfy, good price. Indoor pool was closed.
Nothing I cancelled my hotel more than 48 hours in advance. After I cancelled it, I saw that they had a no cancellation policy. Since they would not refund my money, I asked them to reinstate my room. They refused to reinstate it and so I had to book accommodations at a different hotel. So basically they took my money and refused to give me a room.
Clean and spacious Had a big issue getting the shuttle from the airport. They left us there for 1.5 hours eventually took a 4 minute Uber. Management was totally unresponsive to the problem.
Very nice, newly renovated hotel. Everything feels very modern and their staff is very friendly and accommodating. Would definitely stay here again. The location of the hotel is both a positive and a negative. Very handy to the airport with a shuttle but inconvenient if you want to try to head towards midtown. The hotel does their best, however, to accommodate you in this respect.
Shuttle service and breakfast. Other than that the rooms and facilities were pretty ordinary. There was no bottled water available in the room nor was it available in any of the vending machines parked at each floor. The hotel shop what presumably carried closed two hours before published time outside the shop. Finally I had to purchase expensive water from the hotel bar.
I liked that checkin was quick and painless and the room was spacious and clean. The room was pitch black and turning on the hall switch was dim. Had to use my phone to find the lamp switch.
Mattresses need to be replaced. Very noisy after midnite. Security was called. I don't know if they ever came as noise stayed loud for a long time. Also noisy early in the morning.
Loved the free shuttle, all of the staff was extremely nice, rooms were clean and updated, love that we were able to have an early morning check in. N/a
There isn't anything that I didn't like. The shuttle service back and forth to the airport was quick and comfortable. The room was extremely neat and clean, and the bed was very comfortable. The food was great, all of the staff, and especially Jasmine who helped me put together a special event, went above and beyond attending to all my needs and the needs of the guests that met me for dinner. The Sunday brunch was a wonderful change, and everyone there was very attentive. There aren't enough stars in the rating for this! Absolutely nothing.
The breakfast qas awasome!! Just that they dnt hace parking
Staff was friendly and INCREDIBLY helpful. Beds were comfortable and the location was right around the corner from a couple great deli's and a subway entrance. The room was a little small but that was fine since all we did was sleep there. Recommended!
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
The convenience of the train No dislikes
Excellent location if going to Manhattan Clean, friendly staff, very reasonable I No
The front desk staff was really helpful At first i got a ugly room and the door was broken and they send a guy with a stick to open the door for me but i went to front desk and the staff changed my room
pretty close to the subway. off-street parking was located pretty good.
The bed was really comfortable and great pillows. There is no parking in the area and the distance you have to park away from the hotel and walk the streets is not well lit, The room smelled a little like mildew
I loved the location of the hotel, close to transportation and great food
Free breakfast, with waffles, eggs, sausage, cereal, fruit, coffe, tea and danishes/breads.Location is great - one block away from 7 subway. Elevator is ridiculously slow.Room was pretty small.
proximity to subway The breakfast was very tight for the number of rooms to get to food and then take back to you room because of small area to even try to eat in.
breakfast was nice Yes, there was! I had major issues with the WIFI Internet Access. It didn't work on my IPad and my Windows lap-top at all. The "necessary page" in the Browser didn't turn up. The "free WIFI" was one of the reason why I did choose the Hampton. The staff said they cannot give me any discount, because I booked the hotel via bookings. I shall try to claim it thru you? Anything you can do? Speak to Lisa + John at reception. They confirm that I had complained a few times.
We arrived mid morning and after a 10 minute wait were shown to our room. Service was consistently prompt and staff courteous. I would definitely stay again.
Our check in/out and all interactions with staff were very positive. Breakfast was good, a hot waffle, pastry, egg, or potatoes, plus juice, cereal and hot drinks. The two doubles in one tiny room were adequate. No tub only shower and the TV/cable was the bare minimum. Complimentary internet was adequate. Overall I recommend and would stay again.
Staff was excellent
Horrible place, breakfast awful with little nutritious value. It would have better to eat at McDonald's ! This is overpriced even for Manhattan. If parking is available, it will cost you an average of $50 per night. I don't think the bedding had been changed for me after the prior customers had checked-out.
Good location Breakfasts were not so good
Close to Penn Station Close to excellent shopping Expansive free full breakfast buffet No room views Slow elevators
The breakfast was great! The price was good. Room was clean. THe walls were very thin and you could hear the partiers that came in at 4am. When the front desk was notified of the disturbance they responded quickly and the room quieted down for about half an hour, but then got really loud. I did not sleep well at all that night!
For the value the hotel was great. The location of the hotel is very convenient to many locations and subway lines. The breakfast in the morning exceeded expectations and was substantial. Hotel is very clean and feels updated. The bathroom felt a bit small but for a hotel in NYC that is expected. Do not try to drive and park in this area, parking is atrocious and very expensive.
The hotel was clean and tidy. it was centrally located and withing 2 minutes walking distance to Penn Station and madison Square Garden. we arrived at Penn from Newark so ideal for us. the hotel located on W 31st street was ideal as a center to get to all the major sights in NY. Breakfast being included was excellent to set us up for the day. There were a couple of cafe/restaurants nearby. would stay again if we get back to NY.
Staff courtesy room size vs cost
Waiting for the lift at breakfast time! we walked down 16 floors - it was quicker!