80 euro rezervasyon kağıdım olmasına rağmen iptal oldu diyerek 100 euro ücret ödedim.
Better breakfast than other stayed hotels at italy. Room was very comfortable. Nothing about the hotel but the location is terrible. Very scary at night.
Excellent location, clean room and good breakfast. Extremely small room with very soft/worn mattress, safe deposit box in room does not work and extremely small shower stall (can't even bend down).
very good ground floor staff... ie reception and concierge lot of construction work outside hotel
fitness room, parking poor breakfast, location
The best part is the location - right across from the train station. You can walk with your luggage directly to the hotel. The rooms were well appointed, spacious bathrooms, separate room for luggage - which was a plus.
Overall the hotel and room were very nice. Breakfast was included and it was delicious. Also, the restaurant was very nice for lunch and dinner. I was here to present at a conference and the conference rooms of the hotel were nice and they provided folders, papers, pens, and water for participants. The hotel was right next to the central metro station which was very convenient to get on the metro and do some sightseeing. However, I don't think this hotel is in a "tourist area" and it is more where the locals go to catch the bus and the metro. The hotel is in a sketchy area and the room I had was noisy. I would not go out after dark. I was sexually harassed on the street one night while I was trying to get dinner. During the day was okay though. The room was also cold at night and no matter what setting I put the thermostat at the temperature never changed. The tv and treadmill in the fitness center did not work. Also, the business center was not available due to renovations. In addition, I asked the front desk staff what/where there was to sightsee and I was just given a city map with no indication of where things were located. The woman just circled a broad area of the map and told me to go there. That was not helpful at all.
Small balcony overlooking city. Decent bathroom Service was abrupt almost to rudeness. Breakfast was poor - cold coffee and stale pastries. Ripped off by the taxi that the hotel called for us.
Internet access was an important feature of my choice of hotel, and this was inoperative for my stay, which as it was a business trip caused great inconvenience. On a more general point, I feel it ridiculous that wi-fi access should be charged for in addition to standard room rates, it is now such a general requirement, an essential.
The service of the staff was great. The food and room facilities were all of a very good quality. Nicely decorated hotel. The hotel is on Piazza Garibaldi, next to the train station and a bit noisy. This area of Naples is very dirty and to say the least tends to detract from the hotel which was the best out of the 10 hotels in Italy we have stayed in so far.
(1) Excellent location. 2 mins' walk from the station!! , (2) Cleanses of hotel lobby and (3) neat breakfast hall. Receptionist service could be better.
Bed was super comfy, the rooms were very clean, shower was hot and had good water pressure, the included breakfast was amazing! Only thing not so good about this hotel is the location. Right next to the central train station, which is convenient, however the area is sketchy. Lots of pickpockets
We dropped some cash in the lift and a staff picked it up and sent it back to us even before we realised it. His honesty should be commended! Housekeepers woke us up every morning at around 9:30am. Perhaps they could do the rooms at around 11 am without waking up the guests.
Helpfulness of desk styaff (reopended car park late at night) \LOcation!
Nice room, proffessional and very kind personal
We only stayed one night as we were in sorrento and we had an early flight home so it was convienient for us to stay here. It was close to the train station and Alibus to the airport which we used. The breakfast could have been better, no fresh fruit only tinned, the bread in the basket was hard and we had to wait until it was filled again, the machine for coffee was very slow and people had to queue to use it. Overall the hotel was nice and clean, our room was nice but bathroom very small. Because our room was at the front of hotel we could not open the window as the noise from the traffic was unbearable ( not the hotel's fault) so it was good that there was air con. If we had to do an overnight stay in Naples again we would stay here . Not a good selection at the breakfast, very noisy hotel as a lot of traffic outside.
the location was excellent, close to train/transport station, very useful if you intend to do a lot of travelling to see all the Roman sights. some of the reception staff could have been a bit more friendly, but apart from that everything was ok.
It is very close the railway station. You can have a good dinner in the restaurant in this hotel. The stuff are not very friendly.
location: close to main station, historic center and bus stop for the airport. Cleanliness of the room: excellent! towels: changed everyday! Breakfast: good to excellent for an '' italian breakfast '' ...
air conditioning was not good... rooms were hot
Big room, nice and clean, breakfast was ok, staff was helpful, computer with free internet access on the lobby, all advertised facilities were available, very good location if you want to travel around Naples - close to Circumvesuviana main station, close to the trains station, relatively close to port, bus stop for airport just around the corner, buses that take you to the city center have the main station very close to the hotel The neighborhood looks a little frightening (although we got used to it after the first too days, and there was no danger after all...:-))), rooms with windows on Corso Meridionale are very noisy, we had some trouble sleeping.
Very close to the Naples Central Railway Station (within walking distance)
napoli tren istasyonuna gayet yakın durumda, kahvaltısı kötü, bodurmda kahvaltı ettık, odalar, cok kotu,
Tren istasyonuna yakin, metro istasyonuna yakin, merkezi, otel calisanlari cok yardimsever, check-in saatinden once gitmemize ragmen oda hazir oldugu icin hic problemsiz odayi teslim ettiler. Kahvalti otele tasinabilir.
The hotel facilities are good and clean, despite the fact that the building is old. It is located in the center of the city, at walking distance from de Museum and restaurants. The breakfast is very poor. Excellent for one night stay.
Great location - right next to Piazza Bellini and in the heart of Centro Storico. The hotel is an oasis of calmness and neatness in the hectic (and dirty) city.
I especially liked the location and the staff all spoke English and were very helpful and accommodating. I would not hesitate to go back again. I loved the breakfast buffett, and I especially liked the security. I can't think of anything I did not like about Hotel Pizza Bellini.
The room was clean. The location was also good. Breakfast nice but area a little small One of the hotel staff was not helpful at all with site seeing question as we only had one day and wanted to make the best out with a day tour. She really didn't help, and was asking us what we wanted to see rather than telling us what is there to see. Yet another person in the evening was very helpful. Wish we could talk to him in the morning. He sent us to one of the best sites of Naples allowing us to have a panoramic view
Avante garde in safe neighborhood of Naples. 15 mins to airport. Room was tremendous, clean and comfrotable.
Large, modern, air conditioned room; friendly, helpful staff. Difficult to find entrance.
The location of the hotel was perfect. The free wifi was very useful. The room was a good size with a bath not just a shower. The view from the balcony of both vesuvius and the bay was great. Staff were very freindly and helpful. The breakfast was a little repetative.
1. the room I had was very spacious 2. they had a fast ethernet connection in my room and an ethernet cord. 3. there was a shared computer available 4. lots of storage space 5. about 15 built in hooks on the walls throughout the room that were very handy actually. 6. very nice multilingual staff 1. my sheets had definitely been washed but there remained a stain. i think that set of sheets should be retired. 2. some of the breakfast rolls were fresh, some were not. 3. the shutters for the window could not close completely, so sunlight came in the room before i was ready to wake up.
We liked the location, the comfort and the design of the hotel. It is a really good value for money We only regret the limited number of TV programmes (no international broadcast but only italian
the hotel location was perfect (near major sight but in a less hectic neighbourhood); the resturant next door was recommendable; overall room was confortable one can see quite some design efforts into it but some basic can be better maintained (e.g. the breakfast room was a bit dirty after first round), the room given to us was facing the major street which is a bit noisy and ond had to close window - considering there are so many rooms facing the inner yard and we had booked 4 nights in a row, I was a bit disappointed that they didn't give us a nicer room (but was too lazy to complaint after the first night)
Peace and quite in a very noisy and congested city.
Clean rooms with a nice swimming pool area. Breakfasts were good with a nice selection of cheeses,ham, fruits and cereals and very good coffee. It had a very central location - a couple of minutes walk to the piazza bellini and also the historic centre.
The location was perfect for seeing the historic city center area. Near shops and restaurants. Hotel was quiet in the midst of a very bustling city. Hotel was clean, staff were friendly and helpful.
Nice junior suite with mezzanine bedroom and small terrace overlooking garden; friendly cat; good location, good breakfast by continental standards.
A real oasis in the heart of Naples. Hidden away from the chaotic colourful streets. Surprisingly quiet, tucked at the back of a courtyard - easy walking to museums, shops, Duomo , Piazza Dante. Only drawback is braving the rain as some of the upstairs rooms have outside access!
Small, quiet, elegant boutique hotel, staff was friendly and eager to help. Absolute find.
Location; quietness once in the hotel; friendly personnel Bathroom a bit outdated; junior suite was on two levels, in the lower level one hears the phone ringing in reception - also at night. Actually ringing should be changed by flashing light
The location was great. The breakfast was good and the staff was courteous and very helpful with our lost baggage. The shower was only a drip.
Very clean, nice and comfortable room and staff was very friendly and helpful. Great breakfast offerings. Good value for the money and great location in old section of Naples. No.
the comfort and the atmosphere, family style there was a leak in one of the toilet facilities, which was not repaired during our stay and we were not offered another room.
Merkezi bir yer. Otel calisanlari cok yardimci oluyor. Odalar genis. Odalar yeterince temiz degil (ornegin odaya daha yeni check in yaptiginizda yastiginizin uzerinde bir sac teli gorebiliyorsunuz), banyo cok eski ama bu fiyata da daha iyi bir yer olamaz herhalde.
It's very easy to find from the central train station. Nice size, aircon, wifi (not fantastic, but it worked), free breakfast (although with very basic fare, wish they would get some better ham). My room faced the courtyard and that was pretty quiet. I would suspect the street side would be a different story. For me the beds need replacing, very uncomfortable with little to no support. Didn't get a good night sleep there the whole time of my stay. Although the hotel itself if fine, the area it is in isn't the best. Lots of rubbish in the streets. Watch yourself when crossing the very busy streets.
relaxed atomosphere front bedrooms impossibly noisey had to request move
The room was extremely noisy. We didn't get any sleep due to the traffic we heard all night long.
The staff was very friendly and helpful. Upon checkin, you received a brochure of locations of interest in the area and a detailed map of these locations.
Good location for station and Centro Storico. Felt safe. Staff polite and helpful. Breakfast a bit basic - plenty to eat but the cold meat was cheap and the fruit salad from a can. Air conditioning unit noisy.
Location, breakfast, staff Bathroom, room was not like in the website photos
clean, traditional italian hotel, ideal location, staff very friendly and helpful the only thing lacking was the bar which did'nt have any wines to drink or in fact many drinks at all. The mini bar selection lacked inspiration
Good location. Every staff was very kind and the room was clean and has enough space for my family (3 people).
Good value and nice people the cleaner smoked and our clothes were covered in smoke for days
The hotel is in the heart of the historical centre. Breakfast was sufficient and the staff were very helpful and friendly. Very quiet hotel and a good night sleep had by all. Luckily we were only using our room to sleep in as we were exploring the city from morning till night. We had a very tacky 'family' room no. 207 which had no natural light and although a very clean room was let down by the black mold growing on the wall. It was a shame really because we looked in one of the suites which was on the front of the building and this looked really nice. Roof terrace was closed and looked run down, maybe only open in the summer months!
It was easy to go shopping from here and there were close a bus-stop if I wanted to go other part of the city. Room was quiet and big enough. Breakfast is till 10am, but if we arrived at 9.30 am or later there were not enough food and they couldnt bring us more. Bathroom was a bit small and the toilet looked not clean. Hotel area is very dirty and mornings aeroplanes fly above the hotel with big noise.
The staff were extremely pleasant and the location was good, though the hotel was a little hard to find. The room I was given was of a good size and the bathroom was fine. My room looked over a rather rundown courtyard were the neighbours would enjoy extremely loud shouted conversations, which seriously disturbed the tranquility! I was not impressed by the buffet breakfast. It was great if you likke lots of sticky, gooey sweet things for breakfast, but the choice of other things was limited to a couple of cold meats, one cheese, bread and apples. It was a adequate, but I would have expected very much better from a four star hotel.
The hotel staff were excellent and very accommodating. The air conditioning unit broke down in the room on the second night, we were moved to another room without question. It was a noisy room, but the air conditioning was good. The square the entrance of the hotel was in was dirty, rubbish was piled up in containers at the entrance of the square, it was very smelly. Although the hotel had signs for a roof terrace, it wasn't open and looked as if it needed work done to it. We found a bar nearby for refreshments, but had to ask where the nearest restaurant was, that was 15 minute walk away. I would question the 4 star rating of this hotel, it didn't measure up to other 4 star hotels we have stayed at in other countries.
Very helpful staff, a very good location in the heart of the old town, but quiet and relaxing too. NO
Right in the heart of Naples. Very comfortable hotel and very helpful staff.
Room wasn't cleaned when I checked in. The Internet doesn't work. Staff was very unprofessional. I have no idea how this is a 4 star hotel, more like 2 or 3.
location in middle of the historic centre (although the historic centre of Naples is pretty dirty and a complete mess). However, the more beautiful parts of the city are elsewhere (e.g. closer to the port next to the castle). Staff members were friendly though. rooms (dark, somehow uncosy, cheap and unstable equipment, no safe, only little number of satellite programs, one radiator as heating: not enough to heat up the room accordingly, stationery: broken pencil); breakfast (little choice); too expensive for what was offered.
Very good value for money. Owner insisted on us having breakfast, even though we got up too late! Front desk check in was not very friendly.
Coffee especially good. Made properly for a change!
the warm breads and croissants A liitle more on the breakfast would be nice
Hotel is located near the National Archeological Museum, the Duomo and other churches of interest, and the Cavour Metro Station. The two rooms that I occupied -- the first room was vacated to allow bathroom repairs to proceed -- were quiet. Free wifi, with good reception in the breakfast area and in rooms located near breakfast area. Rooms are small.
Clean hotel and very friendly staff, Nice neighbourhood.
very helpful staff
The staff was very friendly and willing to help us with all of our random questions. I also loved that the hotel was air conditioned, as it is in Naples, which can be very hot. The water pressure in the shower was very bad after the first day. However, we did not mention it to the staff, so they may have been able to remedy it if we had asked. (We were only there for 3 days.)
One of the girls working at the reception was very friendly and cheerful, even though she didn`t speak English Where to start? Twice in 4 days we had no hot water. Only one of the hotel staff spoke good English. Very, very poor breakfast and even worse coffee. It was very noisy, both outside and inside the hotel. They don`t deserve 3 stars, it was more like 1,5. The area is like whole Naples - dodgy.
location, windows into a courtyard - so very quiet, friendly staff, laid back poor breakfast
Relaxed atmosphere. Good price. Friendly, helpful staff.
Excellent all round Just the location with all the rubbish on the streets !
Breakfast is fantastic. The hotel has a big courtyard and view from the room is nice. The interior is also cool. The hotel is renovated an old nobles mansion, and we could relax in spite of the outer noisy area. I didn't feel the area safe especially at night. Far from the central station and Naples port.
In my opinion, this hotel is very good. The people working in this hotel are very warm-hearted and very professional. I feel very happy to stay here for one week.
Nice and quiet, they must have put a lot of effort into soundproofing. The building is very elegant. Receptionists are a bit offhand, but that seems to be the Naples style.
Excellent value for money, beautiful design and very comfortable rooms. Situated close to the central train station and the area around looks a bit dodgy.
The hotel was like an oasis. Very good, modern design, very comfortable roome and a delightful courtyard in the middle of a so-so area of Naples. I can't think of anything.
Breakfast is good
Proximity to the Naples Airport No Airport Shuttle. Breakfast buffet was minimal at best
Room was large and clean and hotel was close to airport. Good place if you need to sleep somewhere before a flight. Dont expect much more than a decent room without any service or help. The staff were terrible! So rude and couldnt have been less helpful. We are not picky travellers but the staff just made it seem like it was a major chore to do their job! Also there isn no restaurant contrary to what the website says. Not a great area but to be honest we did not find Napoli to be anything other than dumpy anyway. You could probably find a hotel in the area for the price less the miserable staff
The staff in general was not friendly. When we handed a 100 euro bill to the attendant, he thought it was fake and even showed to other guests, saying that it was probably fake. He examined it for at least 5 minutes in front of us and other people around. Before ginving him the money, we tried to pay with credit card, but he did not want to accept.
The service, the hospitality, the quick response to issues raised during our staying. We also appreciated the position relative to the turistic town..
omfor and cleanliness of room
Classy hotel. good breakfast,lovely shower room.beautiful roof terrace. lively location Noise in street necessitated double windows. told air conditioning on but woke feeling suffocated. didnt complain about this as male receptionist unhelpful.
everything excellent especially the staff who were outstanding,the room a little small like my complaint
Comfort, nice rooms, nice breakfast, helpfull staff
roof terrace poor breakfast
Convenience to Airport. The neighber hood is marginal.
everything the best from this hotel and staff
Really secure parking and free WiFi. Good outdoor table. It was difficult to find restaurant and shop nearby Hotel. Using public transportation was not good from/to Hotel.
Comfortable beds, good breakfast, very accomodating staff, although English sometimes a challenge Neighborhood a bit sketchy
Parking, service & free Internet
Did not like the fact that we had to complain about getting put to a room outwith the hotel grounds. Whem we did they managed to find us a room, They had a really big group of people at the hotel when we arrived & was treated like second class citizens. We had booked B & B but when we came down for breakfast in the morning we wasn't aloud to sit in the diningroom & was told that it was only for the group of people. Was was told to stand at the bar & was given coffee & a small cake. When there was a full Buffet breakfast in the diningroom for the group of people.To us it looked like they had double booked
Staff were friendly and the room was excellent very basic breakfast.
Noise from the market early morning. Poor breakfast.
Room was clean. Good coffee. central location. Inspite of the daily market in front, it was reasonably quiet Room size small but adequate. Breakfast was basic & same every day, a different menu every day would be nice
Room was clean, breakfast was good, staff was helpful. The hotel offered reasonably priced pickup from airport. When we attempted to pay bill with credit card, we were told machine was not working and asked if we could pay in cash. It was weird that after paying cash, money was put in desk clerk's pocket and no receipt was issued. I then ask for receipt and he did not hesitate to provide, but I felt it should have been immediately given without my having to ask. Tour offered by hotel was overpriced for one hour.
The hotel is fair ( not a 3 star as noted), convenient location, staff exceptionally helpful and friendly, very poor breakfast, but the area outside is the worst and unbelievably filthy I have ever seen in my 30 years of business travel around the world. Just like a neglected garbage square in Lagos - Nigeria. We had prepaid for 6 nights and left for Sorrento the 2nd day. (No refund of course). Couldn't stand the dirt any more unless you close your nose with a clothes peg !!!! We certainly love Italy, but downtown Naples, no , thank you.... Rather a 2 star hotel. Ridiculously poor breakfast.
very quiet considering how noisy it was outside. Staff friendly and helpful breakfast, little choice but mainly cultural differences, ie: all Italians like sweet bread and cakes for breakfast. and great orange jiuce.
we have been here twice now ,never seen a more friendly staff, never seen better value for money.Environment perfect.
Good budget. Nice staff. Doesn't have lift
It is a very friendly and well-maintained family-run hotel. The room was very clean, with excellent bathroom and good breakfast. It was very conveniently located near the Garibaldi train station. Everything was great.
It was slap bang in the middle of the daily market so a bit of a pain getting through the crowds to and from the hotel
good location and friendly staff. good price. no internet in the room, only at reception area.
A good position in the centre, easily reachabile by public transport rooms are to small for 3* standards,not to clean, a bit noisy, unconfortable beds, 190 x 90 cm bed is to small for me, no other major complaints
The website of the Prati Hotel does not reflect their rooms. The air conditioning did not work. The shower was filthy. At one point they lost the key to our room, and made us wait until they waited on other customers. Also, we were required to leave our passports at the desk throughout our entire stay. The only good thing was the location, but there are many hotels in the same area.
The position of hotel was excellent.it is in the center of the city and 5 minutes walking from center train station. The servicemen except reception were informal.The hotel was nice but it was neglected.
an excellent hotel for tourism of Napoli and Pompeii
Hotel is in the centre of Naples, everything was in walking distance. Breakfast is more than poor. Room was quite dirty, especially the bathroom.
convenient midtown location the shower-wall needs to be cleaned !
The hotel was blocked by trash and felt unsafe. The staff on the phone stated that trash was no problem, outright bs.
staff was very professional bath room accomodities were broken
size of the room no air-co, very noisy area, could not sleep...hotel is old and need renovation.