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I was impressed by the friendliness and efficiency of the staff, particularly on Reception. I had a slight problem when paying my bill. Was being overcharged but the bill was adjusted to my satisfaction.
The location of the hotel is excellent in relation to the city centre. Lots of noisy building work going on close to the hotel.
It is a nice modern, clean and up to date hotel that is ideal to visit the city of Malaga
Location, cleanliness, staff, easy to get to from the airport Nothing
Location. Great for exploring the city. Was put in room at front of hotel looking onto the street despite requesting room with a view. When asked to change, it was a bit grudging and was put in smoking room that was small and poorly cleaned - dusty and also found sock of previous occupant under bedside table. But the view from the back of the hotel is brilliant. So, if possible, ask for room at back of the hotel on the fifth or fourth floor. Bathroom was spacious in comparison to the room. Breakfast was disappointing - very limited and poorly prepared hot food of any kind. Awful bacon and scrambled egg. Good on pastries (not my thing) but rest is mediocre.
Location of hotel was great, very central to everything we wanted to do. Staff extremely helplful and friendly . We had a very good sized room and the overall cost was excellent value for money.
It was a nice hotel - the bathroom was nice, the sleeping space was comfortable. I felt safe in the hotel area.
the location of the hotel and the comfort of the room and it was esy to find
Central convenience to Malaga Be aware that they are rebuilding the 3rd & 4th floors of the hotel. There is lots of noise during working hours and a crane over the roof top pool! If you just use the hotel for a base its not a big issue but can be annoying.
Great loocation, and good value Front desk clerk rude, person who got us sandwich in the lounge very rude, and paking information confusing
Very nice and comfortable room. Very kind and available staff. Free minibar. Close to the city center. They are missing transportation to the airport. Breakfast should be included with those 4stars high rates.
Cental, style modern,
Great location near restaurants,shops and historical venues. Good food. Rooms were clean and modern. Staff was very helpful. We asked for and were given interior rooms that were very quiet. No irons or ironing board in the room and when we were given one on request, it twice shorted out the electricity on our entire floor (which is probably why they're not in the rooms to begin with). They do have an ironing service in the hotel which we didn't use.
Grade A service and food
The location is excellent and the quality also. Exceelent choice for a long weekend.
The location (in the town center) and the hotel staff making your stay agreable!
Size of room, location, room design Noice from the street
Design, comfort, roof top pool area No films available on tv and small tv
Great location. The staff was very kind & helpfull (especially Miguel in the reception). Nice & clean room.
The street noise was neverending with people coming out of pub,clubs,refuse being collected, streets being hosed and tables and chairs being put out. We got no sleep.
I have visited the hotel on a few occasions before and I would recommend its central location Reported broken hairdryer ( it smoked when plugged in) never replaced.Kettle in room broken replaced with another broken one.Towel rack in bathroom had screws hanging from wall.Hotel seemed to have a very low level of staff and so very not able to deal with guests as one would expect.I ordered poached eggs on final morning as breakfast for my wife and I. Eggs never arrived despite asking twice, was still charged 32 Euros!. I complained but no satisfaction given just empty "We are sorry". No rebate on breakfast charge though.
Great location. Larger than expected rooms, and bathroom. Very clean. Would have preferred a larger bed rather than two twins (on wheels) pushed together. Very small balcony, and pool.
i liked only two of the staff members. The beds were comfy. Showers were nice. Food was pretty good as were the prices of breakfast. The housekeeping and staff and laundry services were perfect. Too much money for what we got. Management is lacking. Pool is a bit too small. Got ignored in the dining area. Really loud construction right next to us on the street by us.
Location was great, rooms very modern No swimming pool but we already knew that
Location was fantastic, rooms were very nice No swimming pool
The hotel is modern and very nice. It even has a computer in every room with free internet access. It does not have a parking and the public parking (between 17-20 Euros per day) is 3-5 blocks from the hotel
everything. and in particular the ensuite jacuzzi in the bath coffee machine was,nt working for breakfast. a bit petty, i know
Cleanlines of the hotel was excellent, breakfast good, Location is the best in Malaga. TV-rack was strange and inconvenient, you can easily break your toes with that. Wall rack would be much more convenient.
Great room - good facilities. Bright, clean, modern and extremely comfortable.
Right in the centre a of Malaga and a real "shoppers heaven" also close to the cathedral and other attractions. Lovely jucuzzi baths which light up. Great showers. Having a lap top in the room was a bonus. We found the staff at reception quite helpful. There are no safety rails on the bunk beds. In general the beds are quite solid. Breakfast was not worth the money. Alternatively there are a couple of nice cafe's in the area. As the hotel is in a pedistrian zone your taxi will not be able to deliver you to the front door.
We have booked to stay in a 'sister' hotel in Salamanca in September
The hotel was nice, and our children enjoyed the bunk beds in the room.
A boutique hotel, right in the centre of old Malaga...............excellent
complementary drinks in bar no internet, no dressing gowns no slippers no towels at the pool area all these things were offered prior to booking
the fact that although the hotel was in the city centre it had a roof top pool so you could also s[end time relaxing and chilling out
It`s within easy reach of the main sites of interests and city facilities. It`s roof top swimming pool and restaurant are idyllic! It does not have its own garage but your car is parked by Hotel staff. A/C in the room was not efficient enough. In hot weather the room felt uncomfortably hot.
The location is excellent
Our room was too hot, preventing us from sleeping well, and when we opened the window it was too noisy to sleep! When we complained we were told that the air conditioning was not available at that time of the year. We would not stay with you again in the hotel before checking that this was avaiable for the time we planned to be in Malaga.
Location of the hotel only cable internet in rooms, should be wifi
The location and friendliness of front desk staff Extremely slow service in the bar, where we ate. The fact that the Atico bar was closed for a private function. The lack of a ramp at the front entrance with no staff to help with luggage, as we arrived.
I liked the comfort of the room, the excellent facilities, and the helpfulness and friendliness of the staff. I have no complaints.
This is probably the best hotel in Malaga, and we were afforded one of the best rooms with a viev across the harbour. the location is perfect.
Excellent location and spacious bedroom The bed was not very comfortable, old & creaky!!
The Hotel, staff, room and location were all excellent. I liked the valet parking, nice touch. I had a room service meal one evening, it was very good, well priced and arrived quickly. I will definately stay here again. I'm being really picky here but newxt to the workdesk there is only one socket. l had to purchase an adaptor so that l could use my laptop and the desk lamp. The free WiFi connection always showed as 'poor' but the desk will always lend you an ADSL cable.
every thing was perfect
Absolutely fantastic, 5* hotel excellent staff, we upgraded to Junior suite 101 ask for this if you want the perfect romantic break No coffee facilities in the room!
Fresh hotel, fairly good location for shopping. Our room faced the main street outside and it was far from soundproof. In addition, as it was raining, the raindrops hit the arcroof of our window and it felt like sleeping beside a dripping bath-tap. When we told the hotel personnel about this it was no real interest in the subject.
I thought the reception staff and the porters of this hotel were absolutely wonderful. They were exceptionally pleasant as well as being proud of their hotel and efficient. Our bedroom was on the first floor at the front of the hotel. Despite having double-glazed windows, it was dreadfully noisy. The street outside is very busy and the bay window in the bedroom seemed to draw the noise into the room in a way in which a normal window would not. It was a real nuisance and we were woken on and off throughout the night as well as early in the morning on each of the 3 nights we spent in the hotel.
The proximity to the major sites in Malaga and of course its location right on Marques de Larios, one of the best places to shop while in Malaga! We also loved the roof terrace with the views of the cathedral and Alcazaba lit up at night.
I liked the boutique style and decor and good value/ breakfast up to 12 noon. Excellent location for shopping and beach and walking distance from the train station. Liked everything other than no shaver/toothbrush socket in bathroom.
Excellent service from attentive staff and a very good buffet breakfast. The hotel is perfectly located in the centre of Malaga. Although there a lot of very good restaurants very close, sometimes a restaurant offering a full menu gives you the option of dining in.
Location is fantastic, This is our second stay at the hotel in a junior suite which over looked the square. There is a 30 minute walk to the beach and you can stroll through a lovely park on route. Breakfast is on until 12 noon which means it is never crowded. The sound of chairs being scraped along the floor at breakfast on both stays we were above the breakfast room but it did not spoil our stay, we would stay at the hotel again.
Beautiful Design. Delicious breakfast!
Excellent location and efficient, friendly staff.
excellent position in the heart of the city, wide, clean and super confortable room the stair at the entrance leading to the lift: if one has a lot of luggage is a bit unconfortable. However, as it is due to the fact that the hotel is in the very heart of the city, is a reasonable price to pay.
central location, spacious rooms
The location of the hotel is perfect no gym
Superb location and very stylishly furnished. Window faced directly onto wall which was about 1 metre away.
staff were efficient and freindly and was in a good location - close to old centre and railway station
The excellent location, the comfortable, spacious room, the superb bathroom, the friendly staff (they let us keep our room for extra 4 hours when leaving), the cleanliness. Also the lovely Belem and other Christmas decorations, the wide choice of newspapers in the lobby (including ABC) etc etc Lack of coffee/tea-making facilities
Very pleasant, modern and elegant. Staff was friendly and helpful. We had a nice staying. Nothing to complain about.
Rooms nice and big, very comfortable. Fabulous buffet breakfast! A swimming pool would make this hotel 100% perfect!
The NH hotels maintain a good standard, I am happy to use NH in Den Haag and Malaga, as I know I will be well looked after
Clean, modern and comfortable.
The location, very close to the amenities The noise! You can hear everything from other rooms. And the facilities are very poor. There is not even a shower cap in the bathroom.
Location - Excellent but pricey breakfast
Internet should be free in every room, as it is in most hotels
The hotel room was clean The location is not so great if you are a woman traveling alone and want to be out in the evenings. The street the hotel is on is badly lid and the small resturants around are deserted with staff who stare and make you feel uncomfortable.
The central location of the hotel was superb, with in walking distance of Malagas' main landmarks
Staff very helpful, hotel cleanliness, location within Malaga. If you want 4star with all the bells and whistles and pay through the nose for them this is not for you.
Easy to find - well placed
central location, friendly staff Some noise from the street at night time
Good location, cleaness, nice staff. They did not have breakfast at the hotel.
It was clean, the staff very nice and not expensive The room was really basic
The location of the hotel in the middle of the city. It was also nice to have airconditioning and a bath. small room, no double bed, a very small table (you can not sit on the table with two persons), no view (walls)
Location, quiet, clean
Very friendly and helpful staff, a very good location for central Malaga. It would have been nice to have a kettle in the room and for there to be breakfast facilities on site
The location and the price are fantastic, excellent for a city break. Breakfast a little sparse, but again you get what you pay for.
Excellent position just by the city centre and 15 min walk from the beach. Very clean room and hotel cafeteria in the building. Tourist office 50m from hotel. Taxi stop in front of the house. nothing serious,they do no offer breakfast
The staff were very helpful and friendly, and very efficient. The location of the hotel was excellent for shopping and eating.
The location is excellent, only 200 meters from the cathedaral and historic city centre, with numerous bars and restaurants nearby
Localization is great Wery loud, you can hear everyone on the street and room next to yours
Centrally placed for walking the City. On main bus route for the airport and everywhere else! Plenty of bars locally. 2 minutes from the olf part of the city and a short walk to the port. Our room was fine but I suspect rooms at the front would be very noisy.
Excellent location in the city centre. It is close to bars, restaurants and a bus service to the airport (number 19). My boyfriend normally stays here when in Malaga. The desk staff recognised his name and gave us an excellent room with not one, but two balconies. Our room was overlooked by the neighbours, but it wasn't a massive problem for us.
The comfort of the room and convenient location of the hotel.
Close to town. Basic
Nice spacious rooms. No fuss.