Para birimini sadece bu seferlik mi yoksa kalıcı olarak mı yapmak istiyormusunuz?
Location, relatively inexpensive The rooms desperately need to be remodeled, no breakfast incl., no free parking
Very comfortable, friendly staff and good location being at the exit of the metro station and close walk to main attractions. Breakfast was expensive and hotel decor was a little dated. Was expecting more for the money I paid
great location, and great views of the city carpet was dirty, and many of the common areas were dirty too.
convenience to the cathedral, and shopping under the beds was not cleaned
Modern style of this recently redesigned hotel. Excellent location, with a nice view on the cathedral (rooms with view slightly more expensive but worth the extra cost). Friendly staff. Free Web access only in the lobby. Bad accoustic isolation from the corridor.
Close to city center, and clean inside the Hotel.
Checking-in and out : quick and very efficient. Room: ok for the price - we are in Swiss after all. It's better to take a metro from the rail-station, because even if there is only a 10 min distance there is only up-hill, so if you have a big suitcase it's not recommended.
A hall is not a living hall.
Location was good. No air conditioning and leaving the window open was not an option because of the incredible noise all night!
Location and friendly staff was also quiet Poor bed position in room and no hot water jug for tea making
The staff was amazing!
Some of the staff were polite and used my name when serving me (example the room service team used my name when delivering my order) and I was escorted to my room by the reception Some of the service in the food and beverage areas of the hotel was very poor, and some of the staff were very cold when answering my questions. When I arrived at the hotel there was no one to greet me and help with my bags. Reception was confusing and under staffed.
view on the lake on the sixth floor the walls are not really sound proof...
the room space no balcony on the lake veiw side
The Spa and the customer service at the concierge desk
chic, and comfortable the checkout counter charge 30 CHF parking fee per night, even we did not park any car for a night
Friendliness of hotel staff despite being luxury hotel-
It was fine over The things that I didn't like were: 1) difficulties to communicate with staff in English 2) food service was slow and taste is just fair and limited menu options 3) value for money is not there as it's an expensive compare to other international hotels. ...
very good no wire less
Everything: the staff was amazingly good and polite, the location was great,« the facilities were amazing! Nothing
Everything. Very luxurious. Spa was great. Room service was wonderful - my non-french speaking husband had ordered, so there were two mixups. We asked them to fix one and forget about the other, but they came back upstairs twice to take care of it, and didn't charge us for the forgotten dessert that they delivered to us anyway. The beds are amazingly comfortable. The internet was speedy and no problems connecting. All of the staff were courteous and friendly. We wish we could afford to stay there more often.
hot water in the shower of room 56 was not steady.
the excellent service, the entire staff were wonderful. the owners were just fantastic and very helpful. whenever we needed any advice it was always there for us. i strongly reccommend hotel regina. the location is also fantastic.
Comfort and convenience: 200 metres from the excellent Lausanne Metro.
Hotel was very friendly, clean , bedroom nice and bright- breakfast very fresh. Staff very helpful.
Very helpful staff. Good value for money in an expensive city.
Breakfast No parking available, even though on web it did claim to have it. Smell in the room. Third bed was really of poor qulaity.
just nice and easy
The location and the free wireless access. Very difficult to reach the hotel, if you are by car you need to get full instructions how to reach the hotel. The hotel staff was not friendly with the exception of one receptionist that was working at around lunch time to afternoon, she was very kind. Our room was located to the street and it was noisy at night because of a restaurant close to the hotel. Small room.
location, helpfulness of owner a little difficult to find
Pillows were too hard.
The balcony of the room. No restaurant for evening meal, large pillar in the middle of a small room.
central location, helpfull staff
It was close to the metro stop. The staff were helpful. The bathroom was clean and nicely tiled. The carpet and wallpaper were stained. The shower was tiny with a shower curtain that clung to me. The neighborhood was somewhat seedy and noisy. The parking garage was 2 blocks away with extremely narrow spaces.
location, view, staff, breakfast
It was a stopover - breakfast was fine It was a bit old and tired and would not have used it as a base for exploring the region
Friendly greeting at reception. Being able to open the windows. The breakfast terrace. No air conditioning. Sun streamed into our room in the morning (nice) but then it got too hot. Expensive costs for personal internet access.
We liked the room because we were traveling with 2 teenagers and were able to divide the rooms with a divider. The breakfast that was included was very good and the service was very friendly. It was very warm when we stayed there and because there is no air-conditioning we left the windows open. It was very noisy with people partying all night lon in the streets, yelling and throwing glass bottles. I don't know if this occurs on a regular basis but I would not stay there again because of this.
Location and ease of finding from information provided
Good situation with balcony and fine views over the lake and the old city. Good restaurant nearby.Good breakfast but no aircon.
location, breakfast at roof terrace outside!
friendly staff, very close to old town, rooms with great view of Lac Leman
personel yaklasimi, otelin yeri ve odamız cok iyidi, odada wi-fi zayıf, oda isitmasi zayıf, ucretsiz up-grade yapildi, suit oda verildi
Location Not well organised - my first room was not made and I was disturbed twice in my room (once by management, once by a cleaner)
Quiet room, near train station, metro and shops
Room was spacious, modern and clean. Bathroom was very large. View was good. The breakfast was very good, and the hotel staff was very friendly and helpful. It was close to the railway station, and in the old town. This was a great hotel No
Good central location. My room wasn't cleaned when I arrived around midnight; unmade bed, used towels. They moved me to a clean room in the morning (no staff on call that late) and didn't charge for that night. Otherwise it was fine.
Functional room. Very helpful and friendly staff -provided a fan for my room on request. Comfy bed. Well appointed and modern bathroom. Excellent location. Massively overpriced! I know Switzerland is expensive, but this hotel was double the price of any other hotel on my 10 day trip and was not twice as good - it was basically the same standard but for much more money.
Bathroom is too small and no aeration, otherwise hotel is good..Breakfast is simply grate. Bathroom
Central to Lausanne; friendly; unobtrusive; informative, No
The hotel's location is excellent, right in the city centre.
La position centrale, la tranquillité. The location right in the city center and the quiteness.
The rate is reasonable and the location is convenient.
Room is very clean and comfortable. Shared shower and toilet are also clean. Location of this hotel is convenient in the city.
Near town centre with free parking(limited spaces). Wifi horribly slow - waste of money
very friendly, clean, center located, easy to find, probably the best you can get for that price in Lausanne.
The bed was comfortable. Close to the city centre.
The staff is kind and helpful. We enjoyed walking around the hotel. Free parking on the site. The facility is rather old. Compared to other Swiss hotels, it is overpriced.
Very quiet location in the center of Lausanne, beautiful old building, very neat clean and comforting atmosphere, friendly and nice for all those, who don't go for luxury and perfection. nothing
Very nice hotel, friendly staff, quiet.
responsive staff, they changed my room because it was too noisy and they are very efficient. Location is very good for city centre be aware that the rooms at the back of the hotel are close to the railway line with lots of trains running day and night. Get a room at the front!