Clean hotel and helpful staff. I booked a single room and was pleasantly surprised by the generous size of the room. Very close to the station (and metro) - perhaps 400 mts away, so easy to get to with luggage. Phone calls to the UK using the hotel phone were, as promised, cheaper than using my pay-as-you-go mobile phone. Having to pay extra for wireless (or wired, for that matter) internet access was a disappointment, since in an equivalent hotel in the UK it tends to come included in the room rate.
Big modern room No King Size bed
It was very central especially convenient to the train station and bus terminal. The town centre is easy walking distance. Extremely quiet rooms which were also large and airy.
Location Beds an pillows are unconfortable
Great location, very very spacious rooms, good breakfast buffet, friendly and professional stuff
good and beautiful 'Modern Art' Hotel extra charges for everything (e.g. SAT-TV, breakfast, etc) reduces value for money drastically
The room was very large and offered a nice view. The location of the hotel is great. The room was well designed however the atmosphere was therefore a bit cold. The room was located on the fourth floor. We had to take two different elevators to get there,
Large rooms Bathrooms are divided from room by glass wall, meaning whenever the the light in the bathroom is on the whole room has the light. Not very convenient when u are in 2.
The comfort of the room, the services and the bathroom.
otel güzel.yeri iyi aile için ideal.park ücretsiz internet pahallo
Minibarda kullanılmış bardaklar vardı. Odaki masının üzeri kirli ve yapış yapışdı. Bu otelde daha önce de kalmıştım. Yine de işim düşerse kalmayı düşünebilirim. Ancak bir sene içerisinde (aynı dönemde gittiğim halde) fiyatı %50 artmış.
Ulaşım kolaydı. resepsiyonda çalışanlar yakınlık gösterdi ve otelle ilgili olmayan ve şehir hakkındaki sorularıma detaylı cevaplar verdiler. Genel olarak çabuk alışılacak bir ortam mevcuttu. Kahvaltı servisinde ortalıkda bir hizmetli görmedim. Kahvaltıya sonlarına doğru gitmenin bunda bir etkisi olabilir. Yumurtayı kendimizin haşlaması için bir düzenek vardı, bu benim başka ülkelerde pek karşılaşmadım bir şey pişrmeye çalıştığım yumurta da pek parlak olmadı zaten.
Çok merkezi. Sessiz. Oda çok serindi. Pencerelerden inanılmaz derecede soğuk hava geliyordu. Pencerelerde izolasyon yapılması odaların ısınması için şart. Benim gibi soğuğa tahammülü olmayanlar için çok önemli bir eksiklikti.
convenience to the cathedral, and shopping under the beds was not cleaned
Location, relatively inexpensive The rooms desperately need to be remodeled, no breakfast incl., no free parking
A hall is not a living hall.
Checking-in and out : quick and very efficient. Room: ok for the price - we are in Swiss after all. It's better to take a metro from the rail-station, because even if there is only a 10 min distance there is only up-hill, so if you have a big suitcase it's not recommended.
Location and friendly staff was also quiet Poor bed position in room and no hot water jug for tea making
Modern style of this recently redesigned hotel. Excellent location, with a nice view on the cathedral (rooms with view slightly more expensive but worth the extra cost). Friendly staff. Free Web access only in the lobby. Bad accoustic isolation from the corridor.
Close to city center, and clean inside the Hotel.
great location, and great views of the city carpet was dirty, and many of the common areas were dirty too.
Location was good. No air conditioning and leaving the window open was not an option because of the incredible noise all night!
Very comfortable, friendly staff and good location being at the exit of the metro station and close walk to main attractions. Breakfast was expensive and hotel decor was a little dated. Was expecting more for the money I paid
We got a great deal on Booking.com, so was much cheaper than usual. Nice room very clean We were out all morning and our room was not cleaned (even though the cart was outside out room as we left), when the lady came to clean in the afternoon we were having a nap, so she just gave us some extra coffee, sugar and whitener and thats it. You need a car if your staying here
We had a discount : 250 chf 2 nights, which is a quite good price. The hotel is easy to find when driving out from the Motorway. The room is clean and big. A few more parking spaces would be welcome. And also, too bad the hotel is not located closer to Lausanne, one needs a car if he wants to move around. A larger choice in the menu of restaurant would also be nice.
Location is excellent. A little disappointment regarding the breakfast and the food at the dinner.
The breakfast was very generous and there was a variety of food to choose from. The room was clean and of a good size.
convenient & quiet
very modern hotel , with easy parking (handy to the autoroute although not near the tourist area). Very clean and efficient as you would expect in Switzerland. More business than toursist oriented. Rooms favour form over function, not very practical for couples travelling together especially the bathrooms which seem designed for one...and then attached to a double room.
The hotel is in the process of being renovated to a good standard. The rooms are modern and comfortable. The hotel restaurant offres a good range and the food is excellent. The bed was very uncomfortable on the first night but I was to tired to investiogate. On the second night I realized the mattress was upside down so I stripped the bed and turned the mattress. This was a bad mistake by the housekeepers!
the room service was bad. in a way, you don't get the same answer from the hotel staff if you call and ask about something you want. for example, i called room service and order dinner. the selection was limited and i wanted Stake. the answer was, the kitcken is closed and no more stake. i called after 5 minutes and i have ordered the stake.
well decorated, efficient. clean The majority of staff is competent, with few notable exceptions at the reception.
Nice room. Nice staff at reception, bar and room. I had reserved a deluxe room on the internet so I was a bit disappointed to find that the reception staff had no record of the reserevation, or indeed if there was even a room avialable. Luckiy there was, and it was very good.
Location Breakfast has a limited choice of menu
The room was spacious and very tastefully decorated with a beautiful view of the lake and mountains. The location was quite convenient to the train station as well. We were able to walk to the old town as well as the the lake.
Friendlyness of staff Room very old fashion - needs renovation
room was welcoming, very clean lines and right across from station, hotel will give you a transport card which is great to visit the lakeside ouchy section...the reception and outside are standard, don't give indication of nice room/bathroom, reception gave me a converter which was fantastic as my converter didn't work in the swiss outlets expensive, breakfast included but nothing hot included in the spread and no internet access
Great Location and very helpful and friendly staff.
We loved our stay at Continental Hotel Lausanne. The proximity to all forms of transport plus the free ticket given by the Hotel was so convenient. The view of the mountains from our room was just lovely. It was peaceful and yet it was in the hub! The breakfast was excellent with so many choices. The Staff were friendly and helpful. Our stay was very enjoyable and as we were visiting family we will stay at this Hotel again. Perhaps tea/coffee facilities in the room!
Location is very convenient, staff are helpful and nice. This is a very old hotel. It needs a upgrade work on the rooms, things especially like beds, carpets, wall coverings and window covering. And it will help if it has a/C.
The hotel staff were extremely helpful and pleasant. I enjoyed the close proximity to the train station. There is a fee for connecting to the internet
Very close to train station. Windows didn't open very much which is important in June with no a/c.
It was very central and in close proximity to the Train Station Safe in room did not work and breakfast was a let down.
Clean, good location Expensive, small rooms for a 4 stars hotel. First time i had to make a caution and give my amex number, The small things that usually are free in that kind of hotels you had to pay for them
Friendly service in the breakfast buffet. The lady who served me was always friendly and very helpful. I arrived on 18th July, when the weather was extremely hot. I asked Reception if they had a fan, and they said the last one had been given to someone else. I had difficulty sleeping because the window did not open very far. I think it would be a great improvement to have air-conditioning in all rooms, as I understand from the Manager, that there are some rooms with air-conditioning. It would have been nice if the Receptionist could have tried to find me something with air-con.
Excellent breakfast, very nice and polite staff both in the hotel and in the restaurant, my room had a very nice view of the like. The cleaning staff was a slightly bit too eager to clean my room on the morning of the departure - they knocked on my door twice (different people). They did apologize profusely, though.
This is a great hotel. It's a three stars, but I'd give it more than that! The location is superb. just next to you is the extravagant Hotel Beau rivage with probably triple the price... but if you get a lake view room at this hotel, you're not missing out on anything. A bit noisy if you have to leave the windows open.
Location, attention to detail and a lot of personal touch. It was my birthday, and the owner prepared a little present in the room.
It feels more like home than hotel. Cosy and elegant decor, clean and quiet. Good size room, comfortable bed. Very nice and helpful staff. Excellent restaurant, great cuisine. Although room service works good I was missing tea making facility in my room.
The staff was very accommodating providing assistance with luggage, maps, a small refrigerator for the room given to us because they saw we had some cheese on the desk. The buffet breakfast was very good and service was good in the restaurant. We had a very pleasant stay -- everything was great!
Location is good - at Ouchy, just near the lake. It is near to Ouchy metro station. Room is quite spacious. The facilities can be improved: 1. No slippers provided. 2. In bathroom, same liquid is for soap and shampoo. 3. Breadfast is very basic and with few choices - only 3 types of bread, 3 types of cereals, 2 types of juices: orange, grapefruit. The quality is excellent but really have too few choices.
This is a well maintained and clean boutique hotel. I really enjoyed my stay there.
Excellent, friendly service, good atmosphere and a great location down by the lake. A good quality well priced restaurant (taking account of Swiss prices and the weak pound).
Helpful staff. We needed help to find a pharmacist late one evening and the receptionist was very helpful, calling a taxi and providing a map.
The rooms are not big but big enough. The rooms feel newly furbished and are very clean. The breakfast is also not big but all you need is there. Very nice staff. It's a bit noisy towards the inner side with all the delivery trucks. I missed a gym.
The staff were all very friendly and efficient. No air conditioning.
Comfortable bed, good breakfast, friendly and helpfull staff, and free access to internet. The hotel is a little too far away from the train station
Underground car park Room was rather airless
ideal location for congress at the beaulieu center. quick check-in and check-out. friendliness nothing
The staff were very friendly and extremely helpful. The hotel was a good standard - the room was comfortable. Nothing
Booked this hotel for my parents, both over 70, who stayed there for 8 nights. Staff was friendly, some spoke German, and they were always very helpful.
kind staff / good located to the congress center / good hotel parking
Convenient room, good bed, and very good breakfast
The athmosphere was like at home. Very helpful staff. Good breakfast. Everything was perfect,
Everything: the staff was amazingly good and polite, the location was great,« the facilities were amazing! Nothing
Everything. Very luxurious. Spa was great. Room service was wonderful - my non-french speaking husband had ordered, so there were two mixups. We asked them to fix one and forget about the other, but they came back upstairs twice to take care of it, and didn't charge us for the forgotten dessert that they delivered to us anyway. The beds are amazingly comfortable. The internet was speedy and no problems connecting. All of the staff were courteous and friendly. We wish we could afford to stay there more often.
It was fine over The things that I didn't like were: 1) difficulties to communicate with staff in English 2) food service was slow and taste is just fair and limited menu options 3) value for money is not there as it's an expensive compare to other international hotels. ...
very good no wire less
Some of the staff were polite and used my name when serving me (example the room service team used my name when delivering my order) and I was escorted to my room by the reception Some of the service in the food and beverage areas of the hotel was very poor, and some of the staff were very cold when answering my questions. When I arrived at the hotel there was no one to greet me and help with my bags. Reception was confusing and under staffed.
the room space no balcony on the lake veiw side
Friendliness of hotel staff despite being luxury hotel-
The Spa and the customer service at the concierge desk
chic, and comfortable the checkout counter charge 30 CHF parking fee per night, even we did not park any car for a night
view on the lake on the sixth floor the walls are not really sound proof...
The staff was amazing!
friendly staff the hotel is expensive, so why annoy guests by not providing free WiFi
Very nice building, opposite the station in Lausanne. Very convenient location. No bar or restaurant facilities - could possible have a deal/arrangement with another local or close establishment?
ambiance, style. fitness room, but did not get the chance to use it this time all good
Very conveniently located
Clean bathroom Clean room Locate near train and metro station Great artworks in the hotel Stain glass windows in the hotel Room temperature was warm.
Nice hotel with good urban traffic acces
the hotel staff was very friendly, the room comfortable and clean and very quiet despite the very central location of the hotel. I also enjoyed the buffet breakfast served in a very nice and tastefully designed room with comfortable sofas.
Great location by the Train and Metro Station, yet in a quiet area of the city. Spacious, comfortable rooms. Buffet breakfast is not bad. Decent gym with basic machines on the ground floor. Staff is friendly and helpful. No major complaints, I would definitely recommend this hotel to others. Just one small suggestion to the hotel manager: redecorating the breakfast/ lounge area might give the hotel an even sleeker look (at the moment it looks somewhat dated and a bit too "busy" with all those different patterns and colours on the sofas, carpet, curtains, etc.)
Efficiency at the front desk and a good breakfast buffet. Close to the railroad station. My room was rather small for what I paid for it.
Very professionally run hotel with good facilities (free fast speed wifi, in-room trouser press, kettle with tea/coffee, iPod dock), friendly staff. Literally opposite Paddington Station, so very convenient to reach from within London and from Heathrow airport. Very small rooms
The room The style
Very helpful staff. Good value for money in an expensive city.
Comfort and convenience: 200 metres from the excellent Lausanne Metro.
Hotel was very friendly, clean , bedroom nice and bright- breakfast very fresh. Staff very helpful.
the excellent service, the entire staff were wonderful. the owners were just fantastic and very helpful. whenever we needed any advice it was always there for us. i strongly reccommend hotel regina. the location is also fantastic.
hot water in the shower of room 56 was not steady.
Pillows were too hard.
The location and the free wireless access. Very difficult to reach the hotel, if you are by car you need to get full instructions how to reach the hotel. The hotel staff was not friendly with the exception of one receptionist that was working at around lunch time to afternoon, she was very kind. Our room was located to the street and it was noisy at night because of a restaurant close to the hotel. Small room.
just nice and easy
location, helpfulness of owner a little difficult to find
Breakfast No parking available, even though on web it did claim to have it. Smell in the room. Third bed was really of poor qulaity.
Very convenient, helpful maids Lack of concierge/reception desk was strange, and security seemed excessive
Nearby the railway station. No internet connection.
Beautiful room. No attendant on site.
Good location, near the train station.
good location next to the railway station. no need to look for a breakfast - you could have a good one in the boulangerie in front of the hotel. rooms are not well isolated, so I had to "share" the party that my neighbours were making between 4 and 6 a.m.
Close to the station and the garden, big shops are nearby, quiet area, big room.
Good location. Room very clean. Comfortable Remote reception is a little impersonal.
Central to the city
Good news, WIFI works fine now..
unlimit time use for internet, small kitchen
It was close to the metro stop. The staff were helpful. The bathroom was clean and nicely tiled. The carpet and wallpaper were stained. The shower was tiny with a shower curtain that clung to me. The neighborhood was somewhat seedy and noisy. The parking garage was 2 blocks away with extremely narrow spaces.
location, view, staff, breakfast
location, breakfast at roof terrace outside!
Good situation with balcony and fine views over the lake and the old city. Good restaurant nearby.Good breakfast but no aircon.
Friendly greeting at reception. Being able to open the windows. The breakfast terrace. No air conditioning. Sun streamed into our room in the morning (nice) but then it got too hot. Expensive costs for personal internet access.
Location and ease of finding from information provided
central location, helpfull staff
The balcony of the room. No restaurant for evening meal, large pillar in the middle of a small room.
We liked the room because we were traveling with 2 teenagers and were able to divide the rooms with a divider. The breakfast that was included was very good and the service was very friendly. It was very warm when we stayed there and because there is no air-conditioning we left the windows open. It was very noisy with people partying all night lon in the streets, yelling and throwing glass bottles. I don't know if this occurs on a regular basis but I would not stay there again because of this.
It was a stopover - breakfast was fine It was a bit old and tired and would not have used it as a base for exploring the region
The room is pretty, spacious and clean. Breakfast is fine. The receptionist takes his time... (bit slow, but might also be swiss rural style)
very quite location,good breakfast, parking available, vicinity of Lausanne, Vevey, Montreux, Gstaad, Annecy expensive restaurant w/ below-average quality food for dinner
Location, comfortable rooms, good grounds and nice views. Restaurant was over priced and had a far too high opinion of itself
The location was ideal for the customer visit the following day. The food and ambience in the restaurant were excellent N/A
breakfast quality is poor.
Restaurant is excellent with an incredible wine cellar.
too far away from the city!
Very charming place. Indicated to be relaxed and disconnected. The room was more than comfortable. And the staff is grate, offering you the better possible stay. Better choice if you travel by car. The restaurant is a bit expensive, although with good quality. A little far from lausanne.
Caring furnished and big rooms, quiet, proper Restaurant pretty expensive, closed on sundays. Rooms clairaudient, outside of Lausanne (20min by bus, costfree)
A good place to spend a night. Quite area and very nice hotel. People are very professional. You need a car if want to visit the center of Lausanne. Excellent restaurant as well.
Excellent service - including printing out menu's of local restaurants Lots of extra charges such as expensive wireless internet access, parking charges and breakfast not included (they could have at least provided coffee facilities!)
The location and the room fittings.
The hotel is located on the lakeside in Ouchy what is just excellent. Also I liked my roon - it was big enough, you could even ride a bike there if you want to.
Chic Hotel. Large rooms with view on the lake Geneva. Excellent location in Ouchy in walking distance of IMD. Very nice and helpful personnel. Reception missed to inform that Internet wifi access was for free. In room explanation leads to a cable connexion but when opening your browser in the room Swisscom pops up and you have to pay CH25/day... I tried finally to connect by wifi and needed the assistance of the receptionist in my room to get connected. Total time to internet that evening 35minutes... Lightning in the room lacks to create a "warm" cosy light.
The room was beautifully decorated in moder sober style. The staff was perfect. Sliding door of bathroom
Excellent room - very spacious and clean - great views - good nights sleep - fantastic beds - great duvets Tea/coffee facilities in the room would have been really nice
They were full so upgraded us to Beau Rivage, and put us up in a suite.Had a magnificent stay. We were also able to take a tour of the Angleterre which had lovely rooms as well. Marvelous hotel friendly staff , good service, nothing to complain about
Our accommodations were excellent, and the included breakfast was especially delicious. We were thrilled to have a large bedroom and bathroom with air conditioning. No.
Large room, great view The hotel charged the money on my credit card before I check out and after I check out, when I was already at home. They charged guarantee payment also and could not explain what guarantee fee is include
I like very good hotel stuff, they gave a lot of attention to you and try to do the best during the time we spent there. I dont like that they block the money from my credit card more, than the price of room. Until today i dont have the money that they have to retern. It is not a good expierence to block the money in case off...
Fabulous helpful friendly staff Rooms verybuilding tired and hotel decor very stark for a belle epoque
My 3 nights staying at Beau Rivage was wonderfull. I would never forget that. Its spactacular view on the lake, friendly and helpful staff, cleanliness, peace and comfort. In one word it was perfect. Although it is almost 45 minutes drive from Geneva, but for sure I would reserve the same hotel next time.
The new rooms The bathroom layout The view Asian food selection at breakfast and Japanese restaurant The color scheme in the halls The Cafe experience is not consistent with the rest Presentation of Asian breakfast at buffet
Comfort, service and luxury.
It is situated close to the Lake I had burned toast for breakfast, the staff is polite but that's it
Peace full and relaxing
Simply the best hotel on the lake leman. Exceptional, outstanding wonderful!!!
The hotel is so nice that it is very difficult to specify something. In general I would recommend this hotel to any of my friends as this place is absolutely beautiful.
Close proximity to the IOC and olympic family colleagues
Luxury- Location-TRUE 5 Star
Overall experience. Great location Nothing