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The decor of the room Because of the age of the building, one can hear every footstep above and next door; that is disturbing.
location rooms need to be refurbished
frendly staff nice and central for shops no
We liked the central position of the hotel, the rooms were well soundproofed and the beds were very comfortable. The provision of tea/coffee making facilities in the room was unusual for Europe but were much appreciated. We were also able to access BBC television. The bathroom was well equipped but very cramped.
Perfect location in the centre of Lille with easy access to shopping car parks, and restauarants. Hotel staff friendly and helpful. Room spacious and light with two french windows giving fantastic views into the Opera House square. Our Privelage Room suffered from lack of coat hanging space and clothes storage. This was acceptable for a short 3 day stay.
The hotel rooms are beautiful and the service was good
the facility and room are clean and gorgeous. The staff was extra helpful with travel issues. The room and bath were great value.
Room and building were nice as were the staff. The location is excellent. The bathroom of our room (201) was very poor - the tiles were dirty and many in the shower area were missing grouting. Not 4 star, more like 2 star. A good clean, a new shower head and re-grouting of the tiles would have made all the difference.
very confortable and quiet room. pleasant staff at reception.
Arriving on a wet evening the hotels car parking service was an excellent idea.
It was a reasonable walk from the center square area. The hotel was NOT non-smoking at all. One non-smoking room, smelled like the Marlboro convention had just left. The rooms were beyond tiny, and the carpeting looked like it had been installed during the Napoleonic Era, filthy at best. They had no place to store luggage, other than at the front door. The breakfast sat out all day in the smoky lobby, a.k.a. employee break room. I have booked 8 hotels in the past year with booking.com and the Hotel De La Treille, didn't come close to my or my family's expectations at all!
Right in the old part of town Had a baby and the room was way too small, playpen (bed) barely fit in the room. Bathroom needed some fixing.
Location, smack in the middle of the old center. Affordable price. Smallish room.
Perfect location, good value for money, helpful and amiable staff. Would recommend. Very clean though rooms are a bit on the small size but very comfortable.
It would be much better to have wireless internet access in the rooms as well as the common areas.
Hotel receptionist was very helpful at all times. Location is great, rooms a little small but cleaned every day.
Very pleasant and value for money in the centre of Lille. Staff attentive and bedroom alhtough small suited us as we only required bed and breakfast for one night.
Close to City Centre No access to tea/coffee making facilities either in the room or elsewhere. Limited choice of channels on T.V. Only one English speaking one - cnn
The location The breakfast
nice location in old city center, small but nice rooms, friendly staff parking not easy
Location The breakfast was expensive. It wasn't clear when booking that tax would be on top of room costs. The rooms are tired and bland..very 80's! Strong smell of cigarettes during the night. We had two rooms both of which weren't ready with beds unmade so we were reallocated new rooms. the lift was very small so difficult to get more than two people with suitcases in. The staff were friendly and helpful though and the location was brilliant.
The location is very good and the staff very kind and helpful. I also appreciated the calm of the hotel. Breakfast is expensive for what you get (no fresh orange juice, poor savoury buffet, etc.). The bathroom was very hot. I think the value for money could be much better.
position, location cleanliness
The location is perfect, near the old and new town, and easy parking at the opera public parking
Good Central location, excellent staff would stay there again
Excellent location, quiet room, local flemish touch in interior design, friendly staff. Cant see any.
Fabulous location in the heart of Lille. Rooms were excellent, and very clean with attractive decor. Ours had a little balcony to see Lille by night. Hotel staff were friendly and helpful. Good value for money. Bathroom decor was not quite up to the standard of the bedroom, but a small detraction in an otherwise extremely pleasant weekend stay.
Very friendly and efficient welcome. Hotel location was excellent for visiting the old town of Lille. There was only one small lift and the wait at times was quite long.
It was OK
Too hot in the room! Outside temp was only 15C, don't know where the heat came from, ....
First of all the location in the city centre (50 metres from railway station). Then the free of charge wireless internet conection. No electric kettle in the room and other this kind facilities.
its location and price, all okay
For a double room it was small except that it was equipped with a real bathroom with a tub, so we had to change for a family room. But the family room was equipped with only a tiny shower !!!!!
Its location. The bathroom was very very small. The TV too.
Good location. Just in fronmt of the station.
Location in the city centre, near the train stations and the metro. Nice staff, nice room. Very clean.
the size of the bathroom, the place of the toilet was very inconfortable, tou hqve your knees on the bathroom door
We found the staff friendly. The receptionist when we arrived was particularly helpful and went to great lengths to show us the way to the hotel car park. He also provided us with a map of the City. The radiator in our bedroom was not particularly efficient but as the weather was mild it was not a problem to us.
It's location was brilliant! It is a ten minute walk from Lille International Station and a ten minute walk into Lille centre. We did not have to use any public transport at all. Hotel itself was pretty basic but clean and friendly so couldn't ask for more.
The bathtub was huge and deep. I was in town for sports and it was nice to be able to take a bath after a long day on the field. The bed was also very fluffy and comfortable. The location was perfect and the staff were all incredibly helpful as well. Room service was very limited and not very good quality. The bar downstairs can get very loud which makes it tough to sleep if you're there over the weekend. The climate control in the room was locked and the set temperature was a bit too high for my tastes. The rooms are also quite small.
Amazing decor, beautifully presented hotel, better than some 4 star hotels I have stayed in. The staff were very helpful, although we had problems with breakfast on Sunday even though we had booked the night before, there were no tables when we arrived. The lady on duty was excellent although very understaffed and accomodated us as soon as possible. Short staffed on Sundays
very cool spot..... also very small but functional and modern...lovely amenities... most attractive and charming young lady from Lille on the front desk....excellent breakfast...the are is a bit dodgy but is in the process of improving.. if you can acept the small but ultra modern accomodations this is a great spot none
The Hotel is well located in the heart of the City. The Hotel reception staff were excellent. The Hotel is new and very stylish. Access to local information - regarding restaurants and interesting places would have been useful.
Great location, close to train station and centre of town
Very quiet room but in a central location. Very comfortable bed.
Excellent location for shops and Eurostar -everything in easy walking distance. Loved the fresh, modern design, a refreshing change from chain hotels. Bed super comfy, lovely huge shower. We had to wait 30mins for our room.
Great location, excellent staff and modern very well equipped comfortable rooms - highly recommended. Nothing
Excllent hotel withvery goo staff. I won;t hesitate to recommendand stay there again.
Very friendly and helpful staff, excellent location. We stayed in the privileged room no 104. As we investigated next day, it was the only room from the Privileged range on the 1st floor that had ridiculously small bathroom. "Small" is actually a massive understatement - the layout was awkward and one needed to do some gimnastics to pass the sink to get to the toilet. Once in place the sink could be used as a head support... Additionally there was a bad smell from drains in the room. This room 104 shouldn't be classed as Privileged. If we were placed in one of the other Privileged rooms with normal bathroom I would give the room high grade.
Small, clean hotel in the centre of the city!!!! In tha bathroom there were now hangers to hang on towels etc ...
Good location, close to Rail Stations, which was essential to me wasn't really easy to find it from the first time. Numbers of buildings in Lille are rarely seen and hotel is situated a bit aside of the street. So the main thing is to find KOOKAI shop and hotel is just on the right next to it.
The hotel is newly-renovated - very stylishly - and the superior double room that I had was large and comfortable and overlooked the street leading to Place du Rihour. The hotel's location is fantastic - easy walking distance from the main train and local metro stations and to key sights. Generally, the staff were friendly and helpful, especially the young woman on reception and the housekeeper. The only aspect about my stay that I didn't like was the noise made by the delivery/cleaning trucks that started to arrive in the normally pedestrian-only streets between 6 and 7 am.
friendly and helpfull staff, flexibility of timetable no elevator, no hangers for towels
It was very clean and in the very city centre No lift and a lot of stairs, not really practical for heavy luggage.
On arrival the hotel looked strange and when you climbed a set of stairs the reception area was small but the room was very comfortable and quite sizable plus the hotel was well placed for sightseeing, restaurants and shopping
The rooms on the lower floor can be noisy
Right in the middle of the city. Perfect for a weekend break!
central location, nicely renovated, nice "salle de séjour" rooms are rather small, but with modern equipment, air-conditioning is used for heating (which worked fine in the room I had)
The staff were exceptional. The location was superb great for shopping.The 24 hour desk was good. The bathroom was so small i had bruising on my body from bending around the sink to wash and pee.
Sightseeing, drove to Brugges
We really enjoyed our stay at this hotel. Basic rooms, but very central location with restaurants and central sites on your doorstep. Staff are friendly and english speaking. Large parking building is directly across the street, but you must email them to book as very limited spaces allocated for the hotel. The cot for baby was already set up in our room without having to ask which is a first for any hotel we have stayed in. Would stay again.
Location, in the centre of Lille, and parking available for 12€ The room was at the 7th floor, the last one under the room, there was a feeling that the space should normally not have been used for a bedroom, there were humidity spots on the roof. The pilows were ok but the matras was deeper in its middle than on the sides. Breakfast was served until 10 am only (on week-end they should be more flexible). I wouldn't mind all this for 70/80€ a night but not for 127€ a night ! But as I said, our room was on the last floor under the roof, maybe other rooms are better.
Clean and great location The hotelstaff at night (one man) was very drunk when he was working
The staff were very helpful and very polite and friendly Breakfast was very poor. Breakfast room far too small for number guests. Standard of cleaning was very poor. Litter was on the staircase on our first day or arrival and still there 3 days later when we left.
Location was convenient for the City centre. Very convenient car parking Grumpy and unhelpful night staff. Getting two more pillows, which we had already arranged with the day staff, was not organised and the night porter was surly. Bathroom smelled of drains. Tiny lift which only serves 6 of the 7 floors.
We were 12 of us and all extremely happy about the hotel. It was basic but very clean, very confortable and very well located. Moreover the staff was very nice and very helpfull. Breakfast was great too. Really A+++, we'll come back! No. Maybe tea or coffee in the room would be good.
Location being extremely close to the centre and it's local facilities Very noisey, not through traffic but other residents as no carpets on floors
nothing not up to standard of other hotels for same price in the area
ease of access, very friendly staff, good location
Central Location & the room facilities of having 3 single beds Lack of Parking Facilities for unloading and during the stay - Plenty of Centre Car Parks but wasn't expecting the extra cost and the walk between with luggage was not much fun! Lack of Tea & Coffee making facilities - but I guess that's common in Europe (we're just so British!)
Convenience of local shops and restaurants. Locality of railway station. The bath was too short. Room was fairly small. Noise outside at night was very loud when windows were shut.
Convenience to eurostar Renovation
the quality and the peace and quiet of the hotel
close to the train station.
Convenience of location
hotel stuff nothing special
Location and staff
Staff were extremely helpful, and breakfasts were excellent, with very attentive service. The lifts were all we needed to get our bags upstairs without too much difficulty. The location was excellent for us, very near the train stations and close to the opera house.
Mister bed lille is located to a place where near the center and other amenities in the city, in such a good place for such a good price that is wonderfull. hotel staff is very kind. l just want the hotel replace it's toiltes by ones with faucet.
Warm welcome. Clean, comfortable and warm room. Location close to city centre and Grand Palais. Mosquito bits whilst in room at night
The comfortable seating areas on each floor. Before arriving, the hotel willingly emailed answers to my questions and gave us rooms overlooking the courtyard rather than the street. No, th three of us were happy with everything.
No wifi operating in the room, despite indications that it is available.very old and poorly maintained hotel.
A great find in Lille - I will be back! Free wifi, a bath, a quiet and good-sized room were all good points. This hotel had everything I needed for my business trip, while being charming and unique. It is in a great location a short walk from Lille Flandres and Lille Europe stations and from the pedestrian city centre. I brought my own kettle to make tea as I had noted this is not supplied from previous reviews. Great hotel, will return. Bring your own travel-kettle etc if you require tea/coffee-making facilities.
Very handy for the Christmas fair. Paid parking close. Nothing
The staff were very friendly, nothing was to much for them. The rooms we had were very clean and comfortable, and an excellent location for .sightseeing in LIlle. Would definately go there again.
The location was ideal for a Tourist - a good mix of fine restaurants nearby. Good front window outlook on quiet street. None.
Pictures on the walls; comfortable room and obliging staff.
Very helpful staff Our bedroom, on the top floor, was very hot.
Helpful staff. Attractive decor. Bathroom very clean. Uncomfortable mattress.