quite rooms, very close to railway station Lille Europe, internet access, easy to print boarding pass
Great location, easy access to train stations.Modern feel, with well designed rooms.
The rooms were large and very well laid out with a nice bathroom with both a shower and a bath and a separate WC. Also it was possible to partition the room into two with the partitions suspended from the ceiling. The hotel takes your payment at time of booking. The staff are very average and found it difficult to find the booking. Although there were facilities to make tea and coffee in the room there were not cups/ sachets of coffe/ milk sufficient for the number of guests and this got worse the second day.
clean and comfortable
clean, friendly staff, efficient, spacious rooms not in the centre, close to the railway station, expensive breakfast
helpful desk staff
Room size, facilities None.
Size of room, microwave and fridge, free blockbuster movies.
Room size just right. Having young children we loved being able to divide the room up so that we could watch a movie and drink wine whilst they slept. Staff were friendly and receptionist spoke excellent English. I would have had a go at the french but she made it so easy. Breakfast was basci, laid back and delicious
Clean and comfortable room. Free use of internet en TV facilities The lack of free parking, this should be arranged by the hotel.
Great location, very quiet despite proximity to station. Easy parking underneath. Excellent rooms, clean and functional.
The hotel was fine but nothing more. The location was the best point Very basic. Bed was bad and breakfast awful.
We liked the location of the hotel. The staff were very friendly and helpful
Excellent facilities. Very large rooms which were clean and very comfortable. Excellent facilities onsite with bar and good priced restaurant. Internet available. Friendly staff. Good location, only 5 minute walk to center of Lille.
Comfort of the rooms and the vast range of breakfast items
The check in was simple and the clerk was very efficient, extremely helpful and polite. The rooms were clean and the bed comfortable, and great stay with the hotel located a short walk from the Old Town and the Christmas Market. Wide range available for breakfast, but the hot food offering was limited and cold
clean modern hotel ,convenient for SNCF/ Eurostar breakfast seemed expensive.
excellent location near the station and the city center; also very close to Euralille, which is a great shopping center; clean room; good breakfast My room was way too noisy because of the dysfunctional closing system of the window ; I was also very disappointed because the staff at the reception desk was not only unfriendly but also very rude.
Not very good location and no car park!!
Close to railway station Lille Flandre
very confortable and quiet room. pleasant staff at reception.
Room and building were nice as were the staff. The location is excellent. The bathroom of our room (201) was very poor - the tiles were dirty and many in the shower area were missing grouting. Not 4 star, more like 2 star. A good clean, a new shower head and re-grouting of the tiles would have made all the difference.
We liked the central position of the hotel, the rooms were well soundproofed and the beds were very comfortable. The provision of tea/coffee making facilities in the room was unusual for Europe but were much appreciated. We were also able to access BBC television. The bathroom was well equipped but very cramped.
the facility and room are clean and gorgeous. The staff was extra helpful with travel issues. The room and bath were great value.
Perfect location in the centre of Lille with easy access to shopping car parks, and restauarants. Hotel staff friendly and helpful. Room spacious and light with two french windows giving fantastic views into the Opera House square. Our Privelage Room suffered from lack of coat hanging space and clothes storage. This was acceptable for a short 3 day stay.
Arriving on a wet evening the hotels car parking service was an excellent idea.
The hotel rooms are beautiful and the service was good
location rooms need to be refurbished
frendly staff nice and central for shops no
The decor of the room Because of the age of the building, one can hear every footstep above and next door; that is disturbing.
Hotel receptionist was very helpful at all times. Location is great, rooms a little small but cleaned every day.
The location The breakfast
Perfect location, good value for money, helpful and amiable staff. Would recommend. Very clean though rooms are a bit on the small size but very comfortable.
Location, smack in the middle of the old center. Affordable price. Smallish room.
It would be much better to have wireless internet access in the rooms as well as the common areas.
Right in the old part of town Had a baby and the room was way too small, playpen (bed) barely fit in the room. Bathroom needed some fixing.
Close to City Centre No access to tea/coffee making facilities either in the room or elsewhere. Limited choice of channels on T.V. Only one English speaking one - cnn
nice location in old city center, small but nice rooms, friendly staff parking not easy
It was a reasonable walk from the center square area. The hotel was NOT non-smoking at all. One non-smoking room, smelled like the Marlboro convention had just left. The rooms were beyond tiny, and the carpeting looked like it had been installed during the Napoleonic Era, filthy at best. They had no place to store luggage, other than at the front door. The breakfast sat out all day in the smoky lobby, a.k.a. employee break room. I have booked 8 hotels in the past year with booking.com and the Hotel De La Treille, didn't come close to my or my family's expectations at all!
Very pleasant and value for money in the centre of Lille. Staff attentive and bedroom alhtough small suited us as we only required bed and breakfast for one night.
Interesting decor Delicious lunch Think it would be a good idea to extend the menu, so that lunch and dinner not the same on the same day
The rooms were very good, comfortable and quiet. I would like to stay there again. My husband suffered from backache just the evening before we had to leave to Paris to catch the plane. At the reception I asked a desk clerk if it was possible to stay a little bit longer than check out time. He offered us to keep the room one hour longer than check out time but he also said he would charge the room if we decided to stay longer than the given time. For us, it would had been a great help to have the room for two hours rather than just for one hour. In a five star hotel, which was definitely not overbooked, it should be all right to keep the room a little bit longer because of illness (because of backache it was very painful to sit in the foyer and wait for the taxi).
Comfortable, well run, helpful professional staff Car parking not the easiest
The room was smaller than implied on website
we could benifit from an extraordinary promotion from your site...otherwise we find the hotel would on the expensive side even with all what it offers...
Great welcome, excellent decor, comfort etc and a great restaurant
Good location and very nice bar. Bistro is a good option if you do not want to walk into the City. Not the cheapest option in Lille (but you do get what you pay for). Traditional room we had was also pretty small.
It is nicely designed, the setting and bar area is very relaxing. Nice & quiet location. Room confort was not exactly what I have expected (e.g. in order to switch off the lights, you have to get up from your bed!!). Very limited selection of English speaking TV channels. The language skills of the staff is also not sufficient for such a deluxe rated hotel!!
The large central atrium and general design and style. No
A very stylish hotel and a beautiful building. Comfortable beds and Clarins products in the bathroom! Breakfast was a fairly small choice considering its a 5*
Fabulous location in the heart of Lille. Rooms were excellent, and very clean with attractive decor. Ours had a little balcony to see Lille by night. Hotel staff were friendly and helpful. Good value for money. Bathroom decor was not quite up to the standard of the bedroom, but a small detraction in an otherwise extremely pleasant weekend stay.
Excellent location, quiet room, local flemish touch in interior design, friendly staff. Cant see any.
The location is perfect, near the old and new town, and easy parking at the opera public parking
Very friendly and efficient welcome. Hotel location was excellent for visiting the old town of Lille. There was only one small lift and the wait at times was quite long.
It was OK
Good Central location, excellent staff would stay there again
Location The breakfast was expensive. It wasn't clear when booking that tax would be on top of room costs. The rooms are tired and bland..very 80's! Strong smell of cigarettes during the night. We had two rooms both of which weren't ready with beds unmade so we were reallocated new rooms. the lift was very small so difficult to get more than two people with suitcases in. The staff were friendly and helpful though and the location was brilliant.
position, location cleanliness
The location is very good and the staff very kind and helpful. I also appreciated the calm of the hotel. Breakfast is expensive for what you get (no fresh orange juice, poor savoury buffet, etc.). The bathroom was very hot. I think the value for money could be much better.
the building. the surroundings.The dinner on Wednesday 1 August. The beds were very hard..Breakfast could have been much better.Dinner on Thursday 2 August was very poor indeed.
- most rooms do not have air-con - internet access is very expensive - room service list is short - food is not good - takes forever to get served in the bar
Location is very good and own parking a plus. The professional and helpful staff are the hotel's greatest asset. Although the ground floor public spaces are first rate the decor in the rooms and corridors is tired and needs a revamp. Old carpets in the lifts, corridors etc and tired bathroom fittings etc are not up to the price bracket for this hotel.
Over priced, very disappointing. No air con in a room charging 150 Euros. not recommended, our room was a good size but very 'tired'. You even had to pay for the internet access in the reception area. I formed the opinion that this hotel wanted every penny from you. I would not recommend and I would not stay again.
The building is beautiful and, for the Braderie weekend, quiet. The room was large and well situated within the building. Dining facilities were limited and, being Braderie weekend, overbooked. Perhaps we should have been warned about that. Also,in spite of advance booking through a "value for money" site, we were charged the highest room rate. I was not aware I was booking a suite, since it was called a superior ROOM! We did not need a suite and that was a waste of my money.
Great location, clean comfortable room and helpful staff and the bonus of a really good breakfast Bar closes at 11pm??
The bar with the pianist The view from the room - looked out on to roof. Asked to change but staff unaccommodating and unfriendly
Polite staff, very clean room Bathroom basic
Conveinience for Lille Centre
Very comfortable hotel, relaxing and very appealing.
Location in the city centre, near the train stations and the metro. Nice staff, nice room. Very clean.
Its location. The bathroom was very very small. The TV too.
Good location. Just in fronmt of the station.
Too hot in the room! Outside temp was only 15C, don't know where the heat came from, ....
For a double room it was small except that it was equipped with a real bathroom with a tub, so we had to change for a family room. But the family room was equipped with only a tiny shower !!!!!
the size of the bathroom, the place of the toilet was very inconfortable, tou hqve your knees on the bathroom door
First of all the location in the city centre (50 metres from railway station). Then the free of charge wireless internet conection. No electric kettle in the room and other this kind facilities.
its location and price, all okay
We found the staff friendly. The receptionist when we arrived was particularly helpful and went to great lengths to show us the way to the hotel car park. He also provided us with a map of the City. The radiator in our bedroom was not particularly efficient but as the weather was mild it was not a problem to us.
Berbat berbat çok kötü temizlik
Komidin başucu ve masa lambaları yanmıyordu. Talimat verdikten sonra, tamir edildi. Banyodaki duş musluğu su seviyesi yetersizdi bu nedenle duş moduna getirdiğinizde tekrar küvet moduna geri dönüyordu. Sandalye oturma yeri yerinden oynamış, zaman zaman düşmemek için elinizle düzeltmeniz gerekiyordu. - Demirbaş malzemeleri (sandalye, lambalar) yenilenmeli
It was a nice big room with a good view. It was also very conveniently located not just for the station but also for the main town. The design inside and out is very nice. The bed was a bit too soft. It felt very much like a business hotel and could be made a bit more welcoming to attract tourists.
The hotel was very conveniently situated outside the main railway station and a short walk (10 minutes) from the centre of town. The room we had was spacious clean and had a view over the city (with the station in the foreground of course!) It was difficult on arrival to find out where to stop to check in. We had to drive round a couple of times (a very busy road runs in front of the hotel) before we parked on a taxi rank several hundred yards away and walked to the hotel to ask staff. Reception then directed us to the station car park which was 20euros a day with no discount for guests. There were no other parking options. Felt that 200euros a night was a bit steeep but is was in an ideal situation. Entry to the lifts from reception was by use of your room card. Managed to crack the system on day two but it is a little confusing - until you read the instructions!! Also a waste of time as you could always wait for the next lift coming down and enter without using your card.
Very pleasant spacious room (903) The airconditioning was not good - temperature in room was too high to sleep comfortable
the location of the hotel was very convenient for the Eurostar and only 10 minutes walk into the city centre. We had two evening meals during our stay in the hotel restaurant. The food was very good and excellent value.
Staff were helpful, room very nice, excellent location
large spacious room, very quiet, very good bed, extra clean bathroom
Service level of the staff
The front office, specially Mr. Ghanmi (?) and the other lady, sorry cannot remember, were very friendly and helpful. The bartender Luc was outstanding. In a hotel, from my experience, if the staff are warm and friendly , that takes the edge out of everything. The dining is too limited and constrained, menuwise.
The views over Lille from a Privilege room, good location in quietness.
Clean, location to rail and City. Big modern rooms. Air condition.
Temizlik Klima olmaması kötü bir dezavantajdı.
Şehir merkezinde, temiz, pratik, klasik bir şehir içi otel olarak değerlendiriyorum.Çevresindeki cafeler, restaurantlar, clupler olması otelin cazibesini arttırıyor. Standart otel odaları çok küçük,
It's location was brilliant! It is a ten minute walk from Lille International Station and a ten minute walk into Lille centre. We did not have to use any public transport at all. Hotel itself was pretty basic but clean and friendly so couldn't ask for more.
The bathtub was huge and deep. I was in town for sports and it was nice to be able to take a bath after a long day on the field. The bed was also very fluffy and comfortable. The location was perfect and the staff were all incredibly helpful as well. Room service was very limited and not very good quality. The bar downstairs can get very loud which makes it tough to sleep if you're there over the weekend. The climate control in the room was locked and the set temperature was a bit too high for my tastes. The rooms are also quite small.
Very friendly and helpful staff, excellent location. We stayed in the privileged room no 104. As we investigated next day, it was the only room from the Privileged range on the 1st floor that had ridiculously small bathroom. "Small" is actually a massive understatement - the layout was awkward and one needed to do some gimnastics to pass the sink to get to the toilet. Once in place the sink could be used as a head support... Additionally there was a bad smell from drains in the room. This room 104 shouldn't be classed as Privileged. If we were placed in one of the other Privileged rooms with normal bathroom I would give the room high grade.
The rooms on the lower floor can be noisy
Right in the middle of the city. Perfect for a weekend break!
friendly and helpfull staff, flexibility of timetable no elevator, no hangers for towels
It was very clean and in the very city centre No lift and a lot of stairs, not really practical for heavy luggage.
Small, clean hotel in the centre of the city!!!! In tha bathroom there were now hangers to hang on towels etc ...
Good location, close to Rail Stations, which was essential to me wasn't really easy to find it from the first time. Numbers of buildings in Lille are rarely seen and hotel is situated a bit aside of the street. So the main thing is to find KOOKAI shop and hotel is just on the right next to it.
central location, nicely renovated, nice "salle de séjour" rooms are rather small, but with modern equipment, air-conditioning is used for heating (which worked fine in the room I had)
The hotel is newly-renovated - very stylishly - and the superior double room that I had was large and comfortable and overlooked the street leading to Place du Rihour. The hotel's location is fantastic - easy walking distance from the main train and local metro stations and to key sights. Generally, the staff were friendly and helpful, especially the young woman on reception and the housekeeper. The only aspect about my stay that I didn't like was the noise made by the delivery/cleaning trucks that started to arrive in the normally pedestrian-only streets between 6 and 7 am.
On arrival the hotel looked strange and when you climbed a set of stairs the reception area was small but the room was very comfortable and quite sizable plus the hotel was well placed for sightseeing, restaurants and shopping
Excellent location for shops and Eurostar -everything in easy walking distance. Loved the fresh, modern design, a refreshing change from chain hotels. Bed super comfy, lovely huge shower. We had to wait 30mins for our room.
The Hotel is well located in the heart of the City. The Hotel reception staff were excellent. The Hotel is new and very stylish. Access to local information - regarding restaurants and interesting places would have been useful.
Excllent hotel withvery goo staff. I won;t hesitate to recommendand stay there again.
Very quiet room but in a central location. Very comfortable bed.
Great location, excellent staff and modern very well equipped comfortable rooms - highly recommended. Nothing
Great location, close to train station and centre of town
very cool spot..... also very small but functional and modern...lovely amenities... most attractive and charming young lady from Lille on the front desk....excellent breakfast...the are is a bit dodgy but is in the process of improving.. if you can acept the small but ultra modern accomodations this is a great spot none
Amazing decor, beautifully presented hotel, better than some 4 star hotels I have stayed in. The staff were very helpful, although we had problems with breakfast on Sunday even though we had booked the night before, there were no tables when we arrived. The lady on duty was excellent although very understaffed and accomodated us as soon as possible. Short staffed on Sundays
İki yıldızlı otel olmasına karşın kalan müşteriler kaliteliydi, kahvaltısı güzeldi. Haritada şehir merkezine yakın gibi görünüyordu, ancak şehre yürünebilecek yaya yolu yoktu ve otelin çevresindeki yollar otobandı. Odamın kapısı klitlenmiyordu. Odamla yandak oda arasında içiçe 2 kapı vardı, benim taraftaki kapı kilitsizdi, açabiliyordum. Bu durumu görevliye söyleyince ciddiye almadı. Güvensiz bir şekilde kaldım.
We really enjoyed our stay at this hotel. Basic rooms, but very central location with restaurants and central sites on your doorstep. Staff are friendly and english speaking. Large parking building is directly across the street, but you must email them to book as very limited spaces allocated for the hotel. The cot for baby was already set up in our room without having to ask which is a first for any hotel we have stayed in. Would stay again.
Sightseeing, drove to Brugges
Clean and great location The hotelstaff at night (one man) was very drunk when he was working
Location was convenient for the City centre. Very convenient car parking Grumpy and unhelpful night staff. Getting two more pillows, which we had already arranged with the day staff, was not organised and the night porter was surly. Bathroom smelled of drains. Tiny lift which only serves 6 of the 7 floors.
nothing not up to standard of other hotels for same price in the area
We were 12 of us and all extremely happy about the hotel. It was basic but very clean, very confortable and very well located. Moreover the staff was very nice and very helpfull. Breakfast was great too. Really A+++, we'll come back! No. Maybe tea or coffee in the room would be good.
Location, in the centre of Lille, and parking available for 12€ The room was at the 7th floor, the last one under the room, there was a feeling that the space should normally not have been used for a bedroom, there were humidity spots on the roof. The pilows were ok but the matras was deeper in its middle than on the sides. Breakfast was served until 10 am only (on week-end they should be more flexible). I wouldn't mind all this for 70/80€ a night but not for 127€ a night ! But as I said, our room was on the last floor under the roof, maybe other rooms are better.
The staff were very helpful and very polite and friendly Breakfast was very poor. Breakfast room far too small for number guests. Standard of cleaning was very poor. Litter was on the staircase on our first day or arrival and still there 3 days later when we left.
Location being extremely close to the centre and it's local facilities Very noisey, not through traffic but other residents as no carpets on floors
The staff were exceptional. The location was superb great for shopping.The 24 hour desk was good. The bathroom was so small i had bruising on my body from bending around the sink to wash and pee.
ease of access, very friendly staff, good location
close to the train station.
hotel stuff nothing special
Central Location & the room facilities of having 3 single beds Lack of Parking Facilities for unloading and during the stay - Plenty of Centre Car Parks but wasn't expecting the extra cost and the walk between with luggage was not much fun! Lack of Tea & Coffee making facilities - but I guess that's common in Europe (we're just so British!)
Location and staff
Convenience of location
Convenience of local shops and r