Dekorasyon ve ambiyans olarak çok güzel düşünülmüş detaylar dikkat çekiyordu.
Decoration and room comfort is very good. Canal area also fine. Just hot water for the baby is 6 Dolar plus tax. And I accept but they could not bring in 30 minutes. Then I cancel my order. I do not suggest this hotel for the family who have baby.
Fast until crowded elevators. Beds. Bell service and valet. Staff Definitely time for an upgrade. Very overpriced restaurants. Smells horrible inside like years and years of old smoke , better air circulation would help. Carpets througout hotel were gross. I checked in around 630 and I had to wait 30 mins for check in and they did not have the room I had paid ahead for and was guaranteed. Also didn't get the smoking room that I requested. Fan in bathroom didn't work remote control didn't work. Only 2 electrical outlets in room. Won't be coming back.
Location! Right next to fashion show mall and right across from Venetian. Charge for everything - $40 for early check in, $50 for late check out, no microwave in the room, resort fees of $36/night. Casino is old and worn out. Staff are mostly unhelpful.
The room was very comfortable and had a good view.
I like the location in the middle of the strip, and I like the customer service, staff were very helpul and friendly. The room was dirty and smell, and we found bugs on beds, resort fee very expensive. Nothing fantastic about this hotel.
The buffet was pretty good with a lot of good options.
Location and facility Their cancellation policies are a rip off.
It to long in the lines
All staff from the check in ppl to the maid staff, very friendly and helpful. Price of ordinary food in the "Coffee Shop" $$$$ way too much when it's not anything out of the ordinary, I paid $50 for breakfast for two. We had eggs and hashbrowns
Great customer service by all the staff. Very prompt and polite. I'm not a smoker. So they still have a smoking casino, which I think most places still have. One of the few things I didn't like.
Room was clean, nice and spacious. The hidden fee at check in that doubled the price from what I was expecting to pay.
It was clean and very convenient right off the strip and in the middle of everything The wait for check in and check out
The rooms were clean and spacious. The casino was clean and the location was great. The service at the bars was slow.
This hotel has everything and gives the Las Vegas feeling with a very luxurious wrapping. WiFi access is as natural a comodity as water and electricity. To charge 15 dollars per device per day for this is baffeling! Just include general access in the room price and remove device limit.
* Spacious & luxurious room * Generally easy to get a spot around pool * Nice classy casino * Lots of restaurants in hotel * Hotel was exceptionally clean * Located at the nicer end of strip * Fantastic stay overall, would stay here again * Quiet room (which we requested) * They gave us $100 dining voucher which we greatly appreciated! * Staff around pool were pretty hopeless. We had to wait a long time to get service and even left a few times because we didn't get served at all * Located about a 20 minute walk from middle of strip so had to get a taxi a lot of the time * They charge for wifi which seems pretty ridiculous in this day and age
beautiful, clean too expensive. no perks.
We have stayed here twice now and have loved both of our stays! Staff is fantastic! Rooms are large, clean, and sexy. The food and drinks are a bit pricey, but no more than most of the higher end hotels. It's a little noisy if you stay in a room overlooking the strip, with the clubs playing music beyond 1am. I would highly recommend against the breakfast buffet. It was included in our room last time, and we wish we had gone somewhere else and paid for breakfast.
Room comfort and view. Higher end hotel so crowd is relatively calm and easy going. Room smelt like old cigarettes. Only staff that seemed happy were the in room dinning delivery folks. Check in, valets and doorstaff were slow and unattentive. We are likely to stay at Venetian/Palazzo on our next visit. Better food options/shopping and friendlier staffers.
almost everything was great The bed was awfull, they should change the mattress (suite 5738), could not get any rest.
THE ROOM! THE SPA! The view! Deodorizer smell. (Better than cigarette smoke, I suppose). Food at Sinatra was way overpriced for not being very good.
The rooms, comfortable beds & uniqueness of everything. The food & staff was A+
5 star restaurants, amazing spa, gym with everything you can ask for, great shows, luxurious hotel!!
Great experience! Love Encore
We have ordered vegetarian food and found meat in our food. Pool area was not bad, but could have been kept better especially water had lot of accumulation . Lot of cigarette smoke , even if you are not in the casino. It was the worst we have seen anywhere in Vegas
Best ambience on the strip. Great dinning options and very friendly staff
The water in my tub and sink in the hotel room took 10 minutes to drain, it was pretty gross. And the lingering smoke smell on a non smoking floor was rough. Also, my AC in my room didn't work.
Staff did their best, but there are just too many people to care for. Check in was a serpentine line an hour long. With all hands on deck, it was still an hour+ wait in the lobby and valet. Rooms were very nice
The hotel keys didn't work when I first arrived at the hotel and had dragged my stuff up to my room. When they didn't work I was pretty bummed, but the cleaning service who were nearby were kind enough to let me into the room and get in touch with the front desk for me. They were gracious and upgraded me without hesitation.
location No guest free parking
We upgraged for the king spa suite, we received half mini bar empty and half can of sprite (someone drank it and put it back to the bar) they only give 1 shampoo, one soap and etc... but we were a couple! The hallway was always loud, doors shutting and screaming, i called and say on advanced its our honeymoom, expected a little more and unfortunately was really disappointed. The phones at the room are from the 50's. And the room wasnt real clean. Looks old, not enough lights. We upgraged for the king spa suite, we received half mini bar empty and half can of sprite (someone drank it and put it back to the bar) they only give 1 shampoo, one soap and etc... but we were a couple! The hallway was always loud, doors shutting and screaming, i called and say on advanced its our honeymoom, expected a little more and unfortunately was really disappointed. The phones at the room are from the 50's. And the room wasnt real clean. Looks old, not enough lights.
- Close to bus line - Central location - A/C unit constantly ran, even on AUTO!! - Smoke smell inside non-smoking room - Room very dark (WEST) - Inconsistent water heater - Vanity sink did not drain well - Overall, room did not seemed as "Fresh" as expected
We were able to use the pools at the signature suites. Stood in line for over an hour while checking in. Room was small, outdated and inconveniently located in the hotel.
Very clean and fun resort type atmosphere. City within a city. Would have been nice to feel more safe outside the resort. Walked down to Cesars palace. The resort was nice, but they made the effort to clean up the street on the perimeter of their property. At MGM you walk outside at night on the strip and do not feel safe. Not only are the homeless derilects there begging and laying in their own filth but the cocroaches would carry you off.
Even for using refrigerator we needed to pay for it.
The location is perfect because we were there for UFC fight at the Garden Arena. It's also a short walk (in summer heat) to T-Mobile Arena. I get it - it's Vegas and supposedly a 4-star hotel - everything is pricey, but this is way overboard. We got an up-sell right when we arrived -- our room wasn't ready (it's 11am, I know) but if we want to "upgrade" $20 per night, a new room (or maybe the same room) would be ready right away. We decided to wait until our original room is ready. The room is in West Wing (an old wing), which is fine by me. The room was a little stuffy. The bathroom setup was the oddest thing. There's no power outlet; visible signs of bad maintenance; the lower shower faucet doesn't work; no cotton pads provided (even I asked from a cleaning service); no complementary bottled water (fine it is in a desert). In my humble opinion, this is NOT a 4-star hotel. Moving on to breakfast. There are 2 options available: the buffet or this breakfast cafe. We opted for the lighter version because we were too lazy to venture out. I ordered a Belgian waffle (the price was around $9-12) for a piece of way subpar food. I get it - it's a (supposedly) a 4-star hotel - but with that price, at least I expect a mediocre taste of food. We pretty much spent 3 full days at the MGM (barely went outside or somewhere else). We used its facilities including gambling tables, sport books, the pools, day club at Wet Republic, food court, the casino bars, the Garden Arena, cafes & restaurants, and nothing has made good or great impression! It's just a mediocre choice and overpriced and bad value for money. I'm willing to pay that amount of money for the right value! Lastly, $5 for a bottle of water! Vegas, you're too much. I won't be going back for a long while.
Room was well appointedvand clean. Staff very nice and friendly. Great new morimoto restaurant. Casino air was pretty dank. Major partiers hauling in coolers 2 at a time.
The lazy river is amazing and the pool waitresses are great (especially Kaitlyn!) The front desk staff are incompetent. We checked in early on Friday morning and were only staying for 2 nights. The hotel didn't have our 2 queen room available so they upgraded us to a suite (awesome right?) WRONG. They then proceeded to tell us we owe an extra $80 per night for the suite that we didn't ask for! So I refused to pay and instead they made us sleep in the suite for one night then MOVED us to another room at 11am the next day! So inconvenient. I am a breastfeeding mother and needed a place to pump during the day and had to pump in a bathroom instead of in my room because our room wasn't available! Complete lack of respect for my needs. Will never stay here again.
I know there is a 100$ deposit they have to do at the beginning of your stay in case there are damages to the room. However, they charged me 100$ for the room, 133$ for the deposit and an additional 233$ for another deposit. I asked the front desk about it and they said "that just happens sometimes." The mirage has still not refunded me.
The price I got is pretty good and overall is above good, I do not think you can ask more with this price. Our room was knocked twice for house keeping even at 930 AM, and I think this is not realy appropriate since I believe most of people are still asleep at that moment. but minor
The room we stayed in was recently renovated. The day we went there was free parking. No bathtub in room. Long walk from check-in desk to elevators. Understaffed at front desk.
Location is great Room is good size even for 4 adults Cool minibar Quiet rooms Good Casino Good entertainment options Although clean the room had a disgusting vinegar smell and had to be aired (at least the windows can open) These were by far the tiniest Queen beds I've ever seen. If you're vegan, you need to go eat at another hotel for some decent food choices It's easier to get out of a maze than it is to find the self-parking following the signs.
Lovely room with view of the pool. Staff goes out of their way to be helpful I would have liked a refrigerator in the room besides the mini bar.
The refrigerator rattled all night. Additionally, the make-up mirror in the bathroom had a light that would not shut off. Together, the noise and the light made it difficult to sleep. We called about the problems, but nobody came to fix them.
The comfortable room, helpful staff, the late night availability of food and above all the "GRAND" the 'Beatles' show. Will surely come to stay here again on our next trip. Only the bathroom!!!
Staff is very friendly Room was very dirty upon checking in, even in the upgraded room. There was hair all over the room when we got there. It was gross. We are not ones to complain. We are just the type that we will never stay there again.
We had a great time, the cleaning is fine, big rooms and the SPA is amazing- you have to go. i had a birthday so they gave me a free enter and that was very kind of them. staff is friendly and we will defiantly consider to go back their again in the future.
The Beatles Love Cirque du Soleil show Hallways noisy, expensive at every turn; ridiculously expensive restaurants; ripoff attractions;
No extra pillows in the room.
We liked most everything. The pool was dirty toward the end of the day. People left food and drinks everywhere. It should obviously be cleaned up by the guests who ate and drank everywhere but if it wasn't then the staff should be cleaning it up all the time.
Oda temiz ve düzenli, elemanlar güleryüzlü idi.Otel stripde merkezi konumda olup çoğu yer yürüme mesafesinde. Cekin yaparken uzun kuyruklar olmasına rağman fazla eleman çalıştırılmıyor.İnsanların çoğo uzun süren uçuşlar sonucu oraya geldiği için yorgun ve sabırsız oluyor.
merkezi olması ve fiyat uygunluğu hayır
Go room - steakhouse -
temizlik..rahat yataklar..ferah ve geniş oda.. klımaların merkezi sistem olması rahatsız ediciydı ..ısıyı dengede tutamadık ve tamamen kapatılmasını istedik..
Asiri gurultulu, kontolsuz, ve rahatsiz edici bir ortami var
Otelin kulesi ve oradaki adrenalin yükselten aktiviteler ve diğer LV strip teki otellere göre daha mütevazi ancak içindeki restoranlar kaliteli. Otel odalarının izolasyonu çok iyi olmadığı için gece geç gelen otel konukları yüzünden uyuma sorunu yaşayabilirsiniz.
las vegas şehir gezisi için lokalizasyonu iyi.odalar temiz ve rahat.başka bir yere ihtiyaç olmadan otel içinde her türlü ihtiyaca ulaşılabiliyor.
Hizmette çok iyiydiler. Soğutma süperdi. Odalara gürültü geliyordu, havuzların hepsi çok kirliydi hemde çok çok.
Restaurantlar, gösteri̇ler, shoplar , temi̇zli̇k,havuz showu,location, İnterneti̇n parali olmasi,otel-havali̇mana shuttle yok
su gösterisini evet odalar resepsyona çok uzak bütün kumarhaneyi geçmek zorunda kalıyorsunuz.ayrıca sigara içilmeyen bölümde oda ayırttığım halde o bölümde oda kalmadığını söylediler
Kaliteli hizmet,guzel yerlesim ve iyi standartta yasam kalitesi ve musteri portfeyi bulundugundan tercihlerimizi yonlendirmistir Internetin parali olmasi iletisim caginda akilci ve anlasilir degil.her yerde internetin hizmeti parasi iken boylesine luks otelde charge edilmesi sasirtici....
Merhaba, Wynn Las Vegas' a arkadaşlarımın tavsiyesiyle gittim. Gerçekten ulaşım, hizmet, temizlik çok iyi... Birdaha gelecek olursam yine otelinizi tercih etmeyi düşünüyorum. Herkese tavsiye ederim....
Son derece lüks olan bu otelde otelin son derece büyük olmasından dolayı aldığınız hizmet, ödenen yüksek fiyatın karşılığı kesinlikle değil. Resepsiyonda otelden ayrılırken karşılaşılan muamele bir daha gelmeseniz bile şu parayı bir an önce ödeyin şeklinde idi.
fiyatına göre oldukça lüx ve rahat bir otel.tam şehir merkezinde bulundugu için diger tüm otellere kolaylıkla geçilebiliyor. alışveriş yapmak isteyenler için çarşısı buyuk ve zengin. içindeki restaurantlarda yemekler çok lezzetli . otel oldukça buyuk, resepsiyonu bulmak zor oluyor,yönlendirme levası daha fazla olabılır.
odalar çok konforlu, yemek, eğlence ve alışveriş seçenekleri son derece tatmin edici. ayrıca otelin konumu da çok iyi, ana cadde olan "the Strip" in tam ortasında. otele gelirken arabayı park edip resepsiyona ulaşmak çok yorucu ve komplike. yardımcı işaretlerle yön göstermek faydalı olur
Lokasyon ve imlanları çok güzel. odaların eski oluşu
ulaşımı çok rahat, güvenilir, oda geniş ve yeterli..
I enjoyed having the the staff. They were very welcoming and pleasant. The room was clean and spacious. I would have liked to be closer to the strip.
Upgraded to suite, which was nice touch- one of the most comfortable beds I have ever slept on... Knob in shower that controls switch from handset to showerhead was frozen.
Our suit was amazing. Bed was super comfortable. Staff was really helpful and friendly.
The staff was very friendly and nice, had no problems
In overall the hotel was good. The room was comfortable and clean. The staff brings customer service all time and the hotel is beautiful and huge. Despite I knew the location was off the Strip I was taking into consideration the fact that the have shuttle bus. However, the buses are available from 10 am to 5 pm (too late and too early). So we had to spend money in uber caps and also the city bus. Next time I'll rather to consider another hotel on the strip.
The Hard Rock looks and feels good for its age. There is a good looking crowd the clubs attract people dressed to the 9's. Great restaurants with lots of options. Construction during the remodel is on floors that are still being occupied. The crews have no regard for the fact that they are working where people are trying to enjoy their vacation and sleep. The management took care of my complaint, but I would ask for a room that is no where near the construction next time.
Updated. Renovations while we were staying. Location.
The reservation date was messed up and price would not be met for correct date. Kayak nor Hard Rock would match the deal or cancel reservation. The rice for room was charged and no one used room What a waste.
It was perfect for my girlfriend and me....
Casino and grounds were great. Paradise tower is a little far from casino to casually enjoy. Hotel room was very dark, poor lighting everywhere in the black on black on black room. Room phone was dead and information book damaged and hard to use. Was supposed to get a king, none were available. My 6'7" husband was a little uncomfortable in the queen
restaurant staffs were excellent enjoyed the view paper thin wall rooms not my style
The beds were very comfortable. It was very close to MGM, where we were seeing the band Phish. The staff at the front desk for a very busy 3pm check in was awesome! They were all super friendly and happy and helpful. The hotel overall felt dirty and outdated. We spent most of our time at New York New York and MGM, as the Excalibur was really just a room with a bed in it to sleep, which was not much. The buffet was awful.
no body wash in shower very long line up for check in soft mattress not such good interior design in the room
Advertised price of $32 per night, so I thought I was getting a good value. Then I find out there is anunadvertised $38 resort fee to be added on. After prepaying for my room with the resort fee on line, the check -in attendant tells me she needs my card for add-ons. Parking - $40. I asked doesn't the resort fee cover that? Answer - no. So the unadvertised parking fee is 125% of the advertised hotel rate. This is unethical. After staying one night, I left the next morning less than 24 hours later. Another $8 fee to get out of the lot. Unethical senior management - not likely to stay there again with this misrepresentation and lack of transparency.
Convenience location Smell of casino and front disk
Staff very friendly Total surprise when we got there. MGM Properties have changed some things to get more of your money. Self parking is now $8 per day and Valet is $13.50 per day. All the refrigerators were removed from the rooms. You can get one for your room but it costs $25 per day. All the coffee makers were removed from the rooms. You get to go down to the casino and stand in a long line at one of the coffee shops and pay $3.50 or more for a simple cup of coffee in the morning. Oh and a blackjack that usually pays 3:2 has been changed to 6:5 and if you are at a somewhat empty table and want to play 2 hands, you have to play a minimum of double the minimum bet on each hands or you cant play 2 hands. Wont be going back to a MGM Properties casino again. Lastly, getting a drink while gambling was near impossible. Very few waitresses.
It's a nice casino great value. Room was clean bed was not the most comfortable but I've stayed here before & I think it was just that mattress. Anyway Excalibur is a nice casino/hotel. Bed
Room was comfortable Wifi was good for general browsing (did not test streaming) Wifi available throughout the building Buffet was cheaper than most Some nice restaurants Room cost was low Fast and Easy Checkout I arrived at the hotel at 11:30 PM and had to wait for nearly an hour while 3-4 groups in front of me checked in. The check-in process was cumbersome and the resort fee is ridiculous. The fee is just a way of showing a lower price on booking sites only to nail you when you get to the hotel. Food offerings in the hotel were sparse and expensive. I had to pay $10 for a hamburger (no fires, no drink) at the Johnny Rockets as this was the lowest cost option available. I will say this does seem to be a trend not only in this hotel but most others. Being in Las Vegas in general is like staying in an airport the entire time you are there, everything costs double what it would in the rest of the country. When I woke up the following morning I found that there was an ironing board but no iron. Outside of this minor inconvenience, no other issues with the room. The major complaint that I had regarding this hotel is location. In order to get to the monorail to get to other parts of the strip and downtown, you have to cross multiple bridges and go through the entire MGM grand casino which is a maze in and of itself. This, coupled with the fact that at any given time half the escalators going up and down these bridges made the trip every day to the monorail extremely inconvenient. When coming back one night, I was not even able to cross over one bridge and ended up having to backtrack all the way around New York New York to get there. While I do not blame the hotel for this shortcoming, it does create a difficulty for anyone travelling on business. When you consider the MGM grand average rate was $90 a night and my rate ended up being nearly $70 a night, it would be worth the extra money not to have to deal with this hassle and be in a much nicer hotel, casino, and shopping area.
Location is ok - Long time check-in; smell and noisy room; self parking garage doesn't work properly .
Rooms ok, parking costs. resort costs. I didn't tip anyone and I didn't play any games. I'm on SS and room cost parking cost and resort cost. I have not much left but to eat. Thanks for nickle and dime low income people. This will be my last time in Vegas.
Nice hotel with plenty of choices for dinner. Buffet breakfast needs more variety and wasn't worth the price.
Gym was nice Steakhouse on-site was good Hotel room was clean and comfortable bed Fine for an affordable room if you have a conference nearby Place is tired and worn out, my wife would kill me if I took her there for a vacation.
The Excaliber was good. I would stay there again because it was good value for the price. The rooms were comfortable and quiet. The casino is dated but had a great food court for family. Needed a bit of a facelift, but didn't take away from the stay.
Vibe, beautiful and clean interior, location, food options, gaming options, etc. Right now, too much construction, I'd wait till it is completed finished before staying here. The entire front entrance is completely being redone, many of the interior restaurants are being rehabbed and are closed, there are no shows taking place here, without these thinga right now, Monte Carlo is not as sexy as it once was. Once all is completed however, it will be amazing! Also, seemed they are a bit short staffed with housekeeping as our room was not cleaned till late afternoon. This review is only temporary however as I know things will get a lot better.
Loved the tram to Crystals/Aria/Bellagio/Vdara, made life super easy! Our first room reeked of weed and cologne so we asked for a new room. Staff was accommodating, new room was handicap accessible with a broken bathroom door handle. It all worked out and it was a place to sleep, but we were unimpressed. The staff was helpful and friendly though.
Under reconstruction Stuff friendly, nonintrusive environment
Leaving and never coming back High undisclosed resort fees. Smelly, dingy, dirty. Staff is unfriendly. Pool doesn't serve coffee and when you go buy one from the Starbucks right next to the pool entrance, they won't let you bring it in even though they don't serve coffee. Rooms are dirty and in disrepair. IF YOU HAVE NO OTHER CHOICE IN HOTELS, SLEEP IN YOUR CAR
Location Room was hot and musty. The furniture was old/dated. The pillows were awful. There was no power outlets available for mobility, phone, computer; so inconvenient for the business traveler. (minimally, the lights should have USB and power inputs by the bed for the high price I paid.) Also, no way to heat water for tea or coffee. Very disappointing.
The only thing that i liked was the check in and check out was really fast thats it.. Hotel room was terible the furniture was dirty dusty the windows were all the dirty the shower and the sink drains didn't work water stayed flooded and last they open our room with out our permission
The staff is very professional but they need more effort to keep happy the guest this is Vegas come on We are a couple celebrating our anniversary and we was listening music not that loud and I perfectly remember the time was 9:22 pm when the security knocks my door saying someone complained about the music come on this is Las Vegas and Also the floor on the restroom was so dirty they don't clean from the previous guests I have pictures to proved
location, easy to access just about everything.
Our Monaco sweet was nice! When we first went to stay at Monte Carlo we had booked one of their "standard" upper level rooms. When we checked in I was very disappointed by the condition it was in. It was very old, didn't look like it had been updated since the 80's. Not very comfortable at all. We changed rooms and upgraded (for an extra $120!) but I feel it was worth it as the first room was bad. Tiles were falling off the wall and all of the wood furniture was chipped. They also added an extra charge of over $400 to my card when we checked in. It got resolved later but was still annoying to deal with.
We were able to self park our car for a relatively low fee The bed was comfortable and the room was clean and quiet We got a room facing construction cite even though we were promised a room facing the strip. When we resisted a change of rooms we for a room facing away from the strip towards the highways
Location was excellent. Right in the heart of the Las Vegas strip. Price was also good. Pool area and lobby look nice. Hotel is dated. Hotel room was dingy and window did not seal properly which resulted in a wind noise. Overall the room was showing signs of wear and tear. Cleanliness could have also been better.
It was on the strip access to alot of things liked the hotel lobby able to process my boarding pass at front desk Felt like I was staying in a red roof in overpriced for the room drab looking outdated wall paper it was peeling dirt in corners of the room shower leaked for hours after u turned it off not impressed but I loved las Vegas probably won't stay at the Monte Carlo again resort fees I don't understand on top of that they have the nerve to charge 3.60 cents per day tax really
The lighted mirror in my bathroom clicked loudly when turned on and forced me to change rooms 2x only to end up in same original room after I finally clarified noise source. Lost 2+ hours sleep the first night over it
Very clean and beautiful hotel. When we checked in they told us the wrong room and floor. Good thing no one was at the room while we were trying to get it.
Having shops and other activities in the hotel and near bye Comfy and luxurious room
Very clean and organized. There was plenty to do in the hotel and the staff was great. Be prepared for the fees. Also, the food court is not easy to access for a quick bite and there are not much options for late-night food.
awesome suite with a great view of the strip parking fees; has MGM lost its mind? ridiculous; resort fee is really high as well!!
Clean, comfortable rooms with excellent views and convenient access to the strip and surrounding interstates. We were lucky they didn't charge us to breath the oxygen in the hotel these days. From parking, to ridiculous fees to every little thing in the room now costing money to use, I was scared to roll a piece of toilet paper off for fear it's show up on my final bill.
Really enjoyed the quiet of the Delano and the pool.
The staff at the hotel and casino were extremely helpful and very personable. They went out of their way to help a confused and weary traveler. I wish there had been more signs to direct travelers to parking and valet service.
The theme/ atmosphere, the grounds, views are excellent & it's near transportation.
Not much, clean beds, I booked a suite, payed for a suite, and when I got to the check in desk I was told I got a run of the mill room. Funny I said I payed an extra $80 a day (2) days for a suite... the receptionist laughed and said "no, run of the mill only". I showed her my receipt and it stated the price and type of room 1 king suite. Instead I got a double full standard room. I don't mind, just wanted what I payed for or a reimbursement of some sort.
Check out process was a mess, valet pick up was too long.
Nice place for price Parking was a nightmare. There method makes no sense. Their card didn't work anywhere else. Rooms aren't that awesome. Excalibur has same room for half the price!