Clean. Good food at reasonable prices. Helpful staff.
Very helpful reception staff who had no problems about ringing the airport to find out if my flight would be OK.
Warm welcome, very helpful staff (who spoke great English!), clean room, modern bathrom, and great breakfast.
Calm place, good staff
The hospitality Lack of balconies
Service and courtesy
it's a very quite hotel, clean and confortable, near highgways as well as the city center. good for one/two nights. good meal and breakfast smell of fried stuff in the restaurant and stairway. electric plugs and lightning in the room was not good
Fantastic, spacious rooms with unique designs across all areas of the hotel. Very friendly staff. 1 minute walk to centre of Klagenfurt.
It was in the city center.
close to the city breakfast
friendly welcome and very comfortable rooms. Well situated in the centre of town Breakfast staff somewhat off-hand and orange juice a bit watery.
The hotel is beautiful and very well situated. It was one of the nicest hotels we have stayed in and very reasonably priced. The staff were very helpful
Location at the center of the city is a big plus. Also, the stuff was very friendly and there was a piano play during a breakfast and it sounded excellent. Room was not so clean. Underneath our bed, there was a big chunk of bread, probably from someone who was in that room before us. Cleaning stuff hadn't noticed this during our stay there (2 nights).
Location Service at breakfast - no one even said hello
front staff were very helpful and nice
Access to internet available only in reception lounge
Central location The rooms we were originally allocated were very noisy at night. They were at the front and there were building works going on which disturbed us. We asked to move to a quieter room and this was better. The staff were helpful in trying to solve our complaint.
great breakfast selection.very nice room.
The hotel and our room were really lovely. It was very quiet when we were there in mid-May and seemed to be used mainly as a business hotel. The breakfast was very good indeed and had everything from cereals, smoked salmon, fruits, breads, cheeses etc. You could have heard a pin drop in the room as it was so quiet. There were no tea/coffee or kettle facilities in the room. The hotel smelt quite strongly of smoke as its permitted in most hotels and their open areas, but in the room this wasn't a problem. The breakfast area is a non smoking area thank goodness. Surprisingly smoking isn't banned in public places in Austria like the UK.
The staff was very freindly, timely and of very high standing. The atmosphere is very business, but at the same time cozy, confortable and welcoming.
Serviciile foarte bune, amplasarea direct in centrul minunatului orasel.
Great location, near to city centre , buses, railway station etc... Very smart modern hotel
Good reception, newly modernized with great taste, very nice breakfast, centrally located. Some parking was available on site. Caters to business travellers and city visitors who will pay for quality.
Hottel staff are realy excellent and helpfull! Food was also excellent. The bar is great and it is very nice to have a drink with friends!
Location without a car is a problem, expensive in taxi fares. Knowing this now, I would have chosen a higher price for a more convenient location
friendly staff, nice restaurant. prety far from center of the town
The hotel is very nice and clean, the staff are friendly. It is good located, just few kilometers away from city Klagenfurt and lake and good base for exploring the surrounding area. The hotel has it's own beach on river close by that is very nice.
A very nice place, the restaurant was very good, and the food excellent, staff friendly and helpfull.
The food was good. We were put in the annexe and there was no lift; unfortunately, our visit co-incided with a conference and the hotel was very busy.
The staff was very helpful, especially Gerald! All staff spoken English, this is not regular thing in Austria. There wasn't air condition in the room...
excellent location, excellent food, very good service. short distance from the lake
Very friendly atmosphere
Good food. Very clean facilities, Friendly staff. Pet Friendly.
Friendly in a beautiful location - just 1hrs walk form the city. I have no complaints
the room was amazing..i loved the red shower box! the Spa is good too..the small pond outside and the view..it was all beautiful!! none
Cleanness, comfort and furniture of the rooms. Saunas and Spa. Kindness of the staff. Distance from the city.
easy parking, good location, good wellness the restaurant services seems too rigid
The hotel was very quiet. Only 1 English speaking tv channel with poor reception so unwatchable. Internet access expensive and very slow. Without a car the hotel is a long way from any other restaurants and require a taxi which was expensive over a week.
hotel had just opened and was very well managed. there are no tea making facilities in the room
Very nice hotel. Very new and stylish. Nice SPA and good breakfast. Breakfast vrey expensive! 16€ :-(
it was wonderfull, I wold like to come again
Easy access by car; beautiful countryside location and views; spacious communal areas; very helpful staff; clean/modern look; good breakfast and dinner experience. Unfortunately, we did not have time for the spa, but facilities looked good. Insufficient light inside the wardrobe area, the wardrobe doors block the ceiling lights. Not keen on idea of shower cubicle being part of the main room space, water splashing and some humidity inevitable. Hairdryer significantly below temperature that will dry a lady's hair properly, very time-inefficient, tiring for the arms to spend 4 times the time needed to dry hair - interestingly, the engineer who was asked to check it thought the temperature was good enough!
Well-appointed and spacious rooms with cosmopolitan staff.
The design and look of the hotel was very attractive and appealing. The staff was very professional and helpful upon check in and with any questions we had. There was no door on the shower and it lacked a little bit of privacy in that matter, but overall not a big deal
I am more than pleased with my stay and it was more then I expected. Miss Katia at the reception was more than pleasant, even familiar. Welcome drink, polite and friendly staff, eastern chocolate eggs...Breakfast very good, wide variaty of home made cutleries, Food in the restaurant was exceptional - gourmet, deer cotlet,quality wine and beer; waiters - simpy great! Quitness, pillow and madrace was superb, I slept like a baby, sauna, swimming pool super. Decoration is from 70s, but it doesn't matter. So, my wife, two kids and I simply enjoyed every minute. Nothing.
Beautiful landscape, very helpful staff including the Restaurant staff.
Excellent facilities with pool, very comfortable rooms, great breakfast with a large selection of different foods. Staff were kind and friendly.
The pictures were a bit misleading -- nowhere on the property can you sit outside and have the lake in the background but the location was excellent -- close to the downtown, Minimundus, etc. No
Peacefull location Slightly dated decor and no residents ! Restaurant situated away from main hotel.
helpfull friendly staff to far from town
They really tried to provide convenience in many aspects and it was very well ordered. The atmosphere was a bit old but I did not have any problem with that.
Staff were really friendly, helpful and professional. Typical Austrian Hotel. Very high standard of cleaniness. Although decorations slightly dated Hotel very charming. Had use of bicycles which was very good. There was no air conditioning in our room which was in the roof and it was so hot it made us really uncomfortable.
Furniture, carpet, decoration is old fashioned.
Large space in the apartment
You must stay at least one night to feel the charme! It is the money worth! Do not take the cheapest room! The location is ideal in the summer time!
beauitiful and highly styled modern rooms, nice staff. no private beach; breakfast rather ordinary; breakfast room simple; not suiable for families. no lounge. Overpriced.
Proximity to the lake; friendly staff. The motorway and railway behind are a little noisy, but not too bad
in the internet looks good
Room wasn't air-conditioned but was located on the sunny side so it was way too hot there.
Close to the lake and bus stop, good stuff, breakfast, rooms, wi-fi, free bicycles, free parking. Very noisy at night because it stays at a crossroads and 100m from the railroad. It seems that trains go through the room.
The staff (family of owner) was very polite and ready to assits with any detail request. Had the upscale room which is very large and comfortable. Breakfast is in a pleasant large room and quite complete.
Location; friendly, helpful staff Card key entry to car park and hotel at night - no staff on duty at night.
an excellent sized room with great facilities only served breakfast,did not serve dinner or lunch.
rooms were clean, breakfast ok, friendly recepttionist. wireless internet was slow but free, also underground garage parking was free. this is not a hotel in the proper sense, 3th and 4th floor are hotel rooms in a general purpose building. reception is on the 4th floor. this is not a real inconvenient though.
Proximity of the railway station, Center of city is not so far away, despite of what other guests may think. Service offered by the personel is rated "good" because I would have wished a more spontaneous proposition of food complementation at breakfast (when the number of guests is not too high, the food is partly not refilled / complemented). Equipment was marked "good" because the WiFi connection was repeatedly intermittently interrupted. Finally, comfort is marked "good" only because of the street.
the hotel was very clean and full of accomodation. the personal working there were disasable to help me. any one
Staff are very helpful and kind, great breakfast, garage, tidiness, internet connection, sauna. The website of the hotel is not informative enough, it does not say the hotel takes just two floors of the building, while it makes it look much bigger than it is. The bathroom is quite small, no towel rack.... Comfort standards are a little low for a 4-star hotel.
the main receptionist was excellent it was only on the 3rd and 4th floors of a 4 storey building
Not 4 star, maybe 3
the friendly stuff, free parking, very good breakfast no air conditioning, near the railway station
Excellent breakfast, staff were really helpful and friendly and free garage parking. Room was small and furniture is pretty basic for a 4* hotel
Staff very friebdky and helpful....room wonderful
Effeciancy of the hotel staff, good excess for disabled Everything was all right except the fact that we were charged same day when the booking is done without warning that in any case of cancellation the money is not refundable ( we should be advised that this is not policy over direct hotel sales department! )
Very nice hotel situated in a good place (only five minutes by foot). Good price, very friendly staff and comfortable room, good bathroom and breakfast. I advice to choose it for staying.
Staff very accommodating and room cleanliness excellent. With such high temperatures in Klagenfurt at this time of year, the room did get quite hot. Fans would be useful
Cute, older Austrian hotel. The owner was at the front desk, and was very helpful. We had a very large room with two bathrooms. Breakfast was good, and included in the price. Parking was also free, and the hotel is only a short walk into town. Hotel is older and a bit dated.
We enjoyed the breakfast and the lovely room and very friendly staff. It was also v ery central to the town.
Hotel is very pleasant with friendly staff and although opposite a church (I have lost count of the amount of hotels I end up in opposite churches) the church bells were actually not that intrusive to my sleep! Close to the city and a number or eateries. It's a bit of a hike from the main station/Hauptbahnhof (15-20 mins). Ostbahnhof is much nearer but only local trains stop at this station.
The personnel the lady who cared about us. A bit overcrowded with lovely things but it needed more space and the tv set is quite old and small, a choice of channels poor. The door of the bathroom can't open fully due to a desk placed very close to it.
We enjoed the atmosphear of this hotel, and the kindness of the staff, good breakfast. Good quality for this low price.
Efficiency and decency. No.
very pleasant staff and clean
The room was a nice size and the concierge was very nice. The locatin ended up not being the best for us.
A clean and quiet rooms, modern design! Very nice staff! No Wi-fi in the rooms!
Quietness of the village with good bus connections from the front door to Klagenfurt city. Probably the dining/bar areas could do with renovation. Also remember a lot of people are allowed to smoke in the bar but there is a no smoke small dining room. I don't like duvets!
The rooms were very nice and modern, breakfast and dinner were excellent and the staff was very friendly!
Very polite and helpful staff Breakfast food/fresh fruit could have been better
The service in the hotel (by staff) was the best I have ever experienced. They went out of there way to do everything to help us.
good size rooms for the suite. The breakfast was wonderful and so was the breakfast staff the beds were very uncomfortable. Access with luggage was difficult and front desk not friendly enough
Simply the best!
Absolutely wonderful! We shall return; None
It was unique The room was much to hot. I would have liked a bigger window it felt a bit enclosed.
The town is extraordinary, beautiful and clean, its history is impressive, the lake was also magnificant, and the hotel...is astonished: furniture, food, location...everything was beautiful! Congratulations!
Vey beautiful decorated hotel and rooms,very large room Small size and old model tv in the room.
Convenient location with parking close by and good restaurants and shops. The hotel staff very efficient with helpful, accurate recommendation on restaurants. Comfortable, clean rooms. Excellent breakfast The noise from the street was loud in early morning hours, probably garbabe pick up trucks. In general hotel facility is dated with old hallway carpet and the bathroom, although very clean, wants a bit of updating. The hotel reception is not at ground level but on upper level of the building.
Location and parking, pleasant stuff It was too hot in the room
It was in a nice quiet area, but still close to the lake and the town. no
It is a nice coutry hotel located near highway exit and 5kilometers to city center. one side is by a local link roads, some traffic noise in the night as cars passing quickly, but within acceptable range. No lift, difficult for moving luggages in and out.
The room was very clean. The restraunt is quite good (both breakfast and dinner). There is a charge for wireless network (2 Euro per 30 min).
The hotel staff was always so helpful, breakfast is continental. It's a place for Family or for whom'd like to stay in relax, anyway I was there for Harley Davidson Faaker See festival, it's so far about 20 km, but it's a good starting point for my round about the lakes.
The location was excellent and also the hotel staff. The poorness of the room (no, tv, no refrigerator, no radio, no watch), the towels was old, the price was a little high for the offered condition.
The price and the novelty of staying in a students' residence. The ventilation system does not work well in the bathroom.
Price 1st, Location 2nd (near town center), Parking 3rd. This is hostel not hotel. Me and my wife in a double bed room, but I was unware that are separate beds which made my holiday not so good ...
Nice and friendly staff. Rate is good. Not far from center. Not far from railway station. Breakfast is ok. No double rooms, only twin (the reservation said "Double or Twin Room" though). The room was without kitchen so we had to drink from a bottle :)
Location is 15minutes walking distance from the centre, rooms, especially beds are comfortable and clean. The room was looking to the inside garden and therefore was a bit noisy at night. Breakfast was the same all the time.
Our stay at the hotel was a very pleasant experience,and would certainly recommend it.
The room was big, clean and comfortable.
reasonable price with terrace & bass. bus station is near the hotel. just 15 min to center of Klagenfurt Hot meal is not free. train is running beside this hotel. it's even over midnight.
the personal was kind and prompt,very clean,breakfast is rich and an intimate atmosphere....super.
everything was great, very kind and helpful staff. Our car had broke during our adventure and the hotel was so kind, that moved our reservation for 2 days without fine. And also we had to go from hotel earlier than breakfast was served, but staff gave us a chance to have a little breakfast anyway. About this hotel I can say only good things. everything was great.
No thrills no fuss hotel.The room was adiquate in size,the breakfast buffet was very good and the staff were very friendly
everithing it is beautiful
Very professional and friendly service. The sloping roof with a dormer window is too low and not safe for a tall person like myself.
Stuff was nice It is writen that is situated in the" central location" while it's quite far from he city center, I also didn't like what they are serving for breakfast.
We didn't like the hotel at all. Room very small with uncomfortable bed. No aircondition, no possibility to leave doors in inclination, to let some fresh air during the night. Backside room we had noise due to nearby railway and front rooms more noisy due to a noisy road. Breakfast decent compared to the rest of hotel services. No lounge room, actually is a BB. Not recommended.
Would like to have air conditioning or at least a fan
Fantastic location in the heart of Klagenfurt, the staff where extremely helpful and i would recommend anyone visiting klagenfurt looking for a good value place to stay.
Good location, nice staff. Room could need refurbishment; no wi-fi Internet, but a package with modem and cable which you have to install. (It works however, and the staff is helpful). Breakfast a bit disappointing.
Would stay at this hotel again just right to walk to town centre NO
Kind, helpfull and well informed staff (especially at the reception desk). There should be a full size mirror in each room. It would be nice if the breakfast varied a bit from day to day.
everything was very good, we enjoyed our stay there wasnt anything that we didnt like about the hotel
clean, modern and new hotel, was very good to stay in. Big windows, spacious rooms. While room and furniture is pretty simple I was feeling very comfortable there. Free Internet in the whole hotel, free parking. No refrigerator/bar in the room
The hotel is very new and the rooms are quite big and have a balcony the bed sheets of 1 bed were not clean. Found hairs in the bed. However the other bed was in excelent conditions and the room and bathroom were very clean. not sure if it was a mistake by the cleaning staff...
Rooms were nice and clean, modern and comfortable. Beds were super comfortable. Balcony with great views over the mountians. No
Die Zimmer sind ausreichend wenn man alleine reist. Die Qualität der Möbel scheint hochwertig. Das Personal war freundlich und hilfsbereit. All you need ... is love! Das Hotel ist sauber, das Personal freundlich aber der Rest ist leider schmuck-, charm- und lieblos. Für den Preis - knapp 75 Euro im Doppelzimmer pro Nacht - ist mir das zu wenig. Das Frühstück war leider keine Ausnahme. Die Qualität der Speisen mittelmässig, Orangensaft und Apfelsaft waren stark verwässert - das muss nicht sein. Dann lieber Zimmer ohne Frühstück oder nur auf Wunsch und dafür bessere Qualität. Für eine kleine Familie (Reisegitterbett) würde ich das Hotel gar nicht empfehlen. Die Zimmer sind einfach zu klein. Ich kann auch bestätigten: der Polster ist gar nicht gut.