Şehrin merkezine yakın olması. Kişisel bakım açısından yetersiz olması
Tüm personel güleryüzlü,yardımcı,otel çok temizdi,kahvaltı çeşit ve lezzet olarak güzeldi,fiyat makuldü yarım gün tv yayını arızalıydı
odalar cok guzel ve modern.tavsiye ederim..
otelin yeri muhteşemdi.her yere yakın,yürüme mesafesinde .metro istasyonunun dibinde idi.çok beğendim.
Temizlik ve hizmet kalitesi Otelin dış cephesinde ve pencere kenarlarında örümcek ve örümcek ağları mevcuttu, bilginize.
Fiyatı çok pahalı SPA saat 10da açılıyor çok gec
İyi bir lokasyonda olması temiz ve güzel bir otel olması.Personelin nazik olması
sehir merkezine cok yakin,rahat,temiz
I like the price/value of this hotel and the convenient location next to the Central Station and the shopping area not applicable
location, location, location.....also rooms were very clean and comfortable. all in all definitely a pleasant experience
perfect position, you can walk everywhere or have the underground infront of the door
The location of the hotel was excellent as I arrived by train and departed by train. The reception staff were helpful and were able to answer all of my queries. The room was fine and the bathroom was clean. The location to the shopping centre was also good.
The room was clean and comfortable and close to the station
location is just great
Hotel is excellent value for money. Rooms are modern and clean. Staff are very efficient and the hotel's location beside the Railway Station and only 10 minutes walk from the Rathaus is also a plus point.
Good location, great breakfast
The rooms was very nice, the shower was good and the beds were very comfortable. Everything was working fine. It would be nice if the bathrooms had a bath as well as a shower. I thought it was quite expensive seeing as it did not include breakfast in the price.
top service and pampering. great spa facilities. middle of town. we'll be back.
perfect location, fantastic breakfast, well furnished rooms it was a little bit cold and I cannot managed it to make warmer ..
The hotel staff were exceptionally friendly and helpful. The food was excellent and the room was very tastefully decorated with an exquisite bath. no
Very good hotel, Staff excellent. Great bed !! There was no direct lift from the 4th floor,down to the wellness centre. We had to go though reception.
The location is very convenient. The service was excellent. Room spacious modern and very clean
location, internet facility, service
fabulous hotel with excellent and friendly staff
great large and very comfortable rooms
The sevice is wonderful. Before I checked in, they've already known my name. The first day I got there I had a cold so I asked if the kitchen could made a soup for me. They did and the next two days the waitress asked if I need to soup or not. And the location is in the center of Hamburg, main station nearby about 5 minutes walking, very convenient for shopping or traveling. There's only "one" computer provided for the business room guests in the public area. If they provide more, this hotel would be perfect.
Merkezi olmasi, odanin buyuk ve ferah olmasi, gol manzarali ve gol kenarinda yuruyus/kosu parkuruna yakin olmasi, otel mutserilerinin nezih olmasi. Oda icindeki mobilya, TV gibi esyalarin modernize edilmesi gerekiyor. Her ne kadar "klasik" konseptte bir otel olsa da, benim kaldigim odadaki durum klasikten ziyade "eski" gibiydi.
house keeping cok iyidi acilen yenilenmesi gerek
Atlantik restoran iyi. Masaj bölümü iyi, oda servisi iyi, Bar ve lobideki şömineli dinlenme mekanı iyi idi. Resepsiyon memurlarından şikayetçiyim. Mevcut çift kişilk standart odalar varjken en dar ve ücra yerlerdeki odaları verdiler. İtirazımız üzerine değiştirildi. Booking.com aracılığı ile mi böyle kötü muamele gördük anlayamadım. Özet ile tekrar kalmayı kesinlik ile düşünmem.
Hamburg merkezinde ve sergi sarayına yakın olması, iyi organize olmuş olması Hayır
Çok merkezi konumda, rahat ve şık bir otel. Odaları hayli geniş. Çalışanlar ilgili. Çok memnun kaldık.
Clean, modern and stylish. The shower unit is somewhat exposed to the rest of the twin room making us prudish brits need to stare out of the window or pay close attention to a book whilst the other showered
The location, fairly central yet quiet street and close walking distance to the harbour and metro station.
the service was excellent, and the room was very comfortable. There was nothing which I would complain about.
the atmosphere and the comfort and cleanines of the room
beds to soft
Location and friendly staff
Modern hotel, near the harbour. Surroundings undergoing major (re-)development. Clean, fresh rooms with cool open plan bathroom. Good breakfast! Wireless reception in room really poor.
Good room, although a little compact. Toilet was clean but small No
modern, clean, amazing room layout and design TV system slow, complicated, useless for me. Strange internet provider, 9.95 EUR per day for WLAN, should be included in the rate.
The hotel is brand new and beautifully decorated. We had a wonderful shower instead of the often very high and slippery European bathtub. I would have liked to have taken the shower home. While convenient to the tourist buses, it was quite far from any metro stop. Hamburg must have some of the worst public transportation in the world. We only saw two buses operating on the weekend. We really had to take taxis to get anywhere. A hotel near the central station would be more convenient to the central metro line, but we truly enjoyed the comfort of this lovely hotel.
Otel konum olarak ve odalarının dekorasyonu, kullanılabilirligi olarak cok güzeldi;calısanlar gayet ilgiliydi. Otelin en büyük sorunu böcek ve sinekler.Balkon kapısında "kapıyı açık bırakmayınız" uyarısı yerine özel sineklik veya ilaçlama acilen uygulanmalı.Odamda bulunan örümceklerden dolayı cok zorluk cektim ve rahatsız oldum.Kaldıgım süre boyunca balkon kapısını acamadıgım ve housekeeper a da actırtmadıgım için havasız 2 gece geçirmek zorunda kaldım.Derhal bir çözüm üretmeliler.
Dizayn, Yeri Yemek servisi daha hızlı olabilir
Excellent location, good overall facilities, friendly helpfull staff, excellent value. It would have been nice to have the Bar open a little later but it was ok as was
Friendly staff, close to reeperbahn but good distance away from it Rooms a little small
It was very close til Reeperbahn I got a flat tire, but the staff was very helpfull
The staff, especially Yan, were so nice and so helpful. I thought the breakfast was a bit expensive, especially if you were only having a coffee and some cereal
Good location, good break fast, tidy room. Small bed.
It a nice hotel, centrally located. The rooms are a bit old, but clean and confortable. Breakfast is great! I can recoomend this hotel and consider staying there again! Parking lot are limited, but public transportation is nearby!
the single rooms are poor en small
great location nice staffI liked the personal parking garage....coool
location, room works in progress, poor reception
near where I needed to be be and public transportation Room was too small and except for 4 hangers to hang a coat or jacket, there was absolutely no room to store your clothing (no cabinet, no drawers, nothing)
Spot on, excellent location and excellent value for money.
The money, it was really cheap and (if you don't mind being in the heart of the red light district) it's a good location. The rooms are very basic and smelt like stale cigarettes.
Location and facilities are good value for money.If you are planning to visit the RLD then this is the Hotel to stay. Easy check in and out, excellent value for money. Access from the airport via bus and rail is easy, the hotel is located close to the rail station.
The staff humoured my desire to try out my german, but could correct me with english when it all went wrong. the code system for access to the hotel was a really good idea. very hot, but the weather was unusually warm.
Location and cost-performance Showers could be better
The rooms were comfy, comfy beds and pillows, good bathroom and awesome that check out time was at 11 not 10am Not being informed that we had to bring our own blankets was not cool, but worked out ok.
The location of the hotel was excellent, and the shower worked well. The room was poor probably €20 per night would have been about right.
It was convenient for the shops and restaurants
Otel fiyatına göre inanılmaz lüks ve güzel bir otel. Lokasyonu mükemmel, metro durağının karşısında.. Hiç bir ulaşım problemi yaşamıyprsunuz.. Odanın manzarası mükemmeldi.. Kesinlikle herkese tavsiye ediyorum, Bence Hamburg'da kalınabilecek en iyi otel ! çok memnun kaldık
şehir merkezine çok yakın yok
Friendly staff, excellent sauna / spa area
Facilities for my 15 month boy. 15 mins by car to the zoo
freindly and helpful staff.good atmosphere.within walking distance of everything you would like to see during your stay in hamburg.
Talented and friendly staff; excellent rooms
Peace, quiet and cleanliness.
Acceptable room with small kitchen facilities - possible to self cater for breakfast. Bit distant from centre of city. Local underground line closed for upgrade meaning reasonably long walks to points of interest.
Large room and bathroom, central location, friendly staff
Beautiful hotel in a wonderful location, very helpful and friendly staff.
The hotel was pretty luxurious with large rooms. The location was good -pretty close to the harbor. Expensive internet access.
great room, very cosy restaurant menu could give more choice
Yer olarak çok iyi, odalar kullanışlı ve rahat, hizmetler gayet iyi.
kahvaltı ucuz ve fiyata dahil olmalı
Otelin merkeziliğini,rahatlık ve temizliğini. Beni rahatsız eden hiçbirşey olmadı.
Personeli gayet iyi niyetli,son derece merkezi ve fiyatına göre uygun bir otel...
Location, good breakfast and very friendly staff very dirty room! Specific area.
Everything was ok,unfortunately here is impossible to pay by card belong to another person.Very nice breakfast and girl who prepared what I asked for.Very central location allow to reach central bus station by 5-6 min walk. Main street there have too many "adult business" shops .
They are friendly and their breakfast arrangement was good. However, they need to provide Internet. no comment
Free Wifi Internet, clean bed covers and towel, acceptable breakfast. no good service from the staff at the night, the hotel need to complete renovate specially in bathroom .
Hotel is in St Georg, sort of on the border between the somewhat unsavoury Bahnhof area and prettier gay district, so don't be dismayed as you run the gauntlet of sex kinos and betting parlours on the short walk from the Hauptbahnhof. The hotel is a bit drab but I found my six nights there exceptionally comfortable, quiet and excellent value. No complaints. There were issues with wifi my first couple of days but they replaced the router and then it worked fine.
Nice hotel located near the Main Railway station, but surronded by many Turkish shops, kebab cafes and sex-shops... Big rooms, good breakfast. Nothing
Relatively close to the train station. My cash payment was refused upon check-in & I was advised that my credit card had been charged (without authorization). This issue was resolved the following day by a competent staff member, who admitted their error. Much like the neighborhood, the room was not real clean nor comfortable. How did this place ever get a 3-Star rating???
Excellent location and room was very spacious and comfy. Breakfast was very nice and the staff were very friendly.
Staff were incredibly helpful and friendly, close to the city The location is awful. Prostitutes on almost every corner, as well as sex shops. It's also an area full of immigrants
Not bad price Horrible location, not worth the little that I did pay
Spacious room friendly staff and efficient room service Cold room no heating uncomfortable bed very expensive but slow wifi connection
The stay itself was pretty good, the hotel has a good level of service. Too bad we were not able to cancel some of the rooms we reserved as we had a couple of guys being sick. It was not clearly outlined on the booking.com website that we could not cancel any rooms due to the low price of the rooms.
The staff was very friendly. The breakfast was excellent. Rooms clean ans tidy.
Location to city center - walking distance. English speaking staff. Very friendly and efficient. N/A
I enjoyed the quiet and cleanliness of the hotel.
The friendliness of staff and access to information
It was cleaned and the staff was very kind There is not shuttle bus to the airport
housekeeping not up to the usually excellent standards of Accor hotels in Germany (e.g. cobwebs in room, tissue dispenser left empty for 2 days).
Breakfast was very expensive and very slow service, which spoiled the stay.