Booking com aracılığıyla bugüne kadar cok reservasyon yaptım.ancak hemen hemen tüm otellerde aynı sorunla karşılaştım:otelin en kötü odası veriyor ancak şiddetli şikayet ederseniz sizi daha iyi bir odaya geçiriyorlar.Aynı şey son ediburg george otelde de oldu.bence siz anlaşmalı otellerinizi bu konuda uyarmalısınız.
the staff were extremly friendly
Staff welcoming and courteous. Good size rooms and facilities excellent
All of the staff where extremely helpful.
We were upgraded to the publisher suite which was spacious and atmospheric. This really helped to make toe stay memorable. The staff were friendly and obliging. Overall an excellent service.
The helpful staff Could benefit from air conditioning
Using the Vermillion lounge in the evening for a quiet drink was very pleasant. The Scottish chap with very short hair who attends the door in reception is a great asset to the hotel. We came accross him on several occasions he was always helpful, pleasant, professional and friendly, give him a large pay rise!!!! We had some difficulty getting drinks in the Vermillion lounge. I dialed the number on the card as suggested but no answer. The chap from Chile who is studying for a Master in economic development sorted us out in the end, another significant asset for you hotel I hope you look after him
The quality fo the room was excellent and the free upgrade was very much appreciated, as were all the little extra touches. The breakfast.
Beautiful, excellent location No coffee or non caloric sweetener in room
Everything!!!! The staff were excellent throughout- ur room was very spacious with a brilliant view over Edinburgh. Restaurant and bar were fabulous and enjoyed having the luxury of the spa right on the doorstep. Fabulously central location.
Friendly helpful staff, very comfortable room, excellent service
So very central. Useful to be able to get to the Waverley Station via the lower back door which was just a case of crossing the road to the station. Would be useful to enable access for booking into the hotel. Staff were helpful and friendly with no exceptions. There was no 'heart' to the hotel. No where to sit peacefully other than the Bistro which was open to other customers and did not have seats to lounge in.
Good reception we arrived early room ready and all very efficient similarly check out very efficient Breakfast, we were put in a cold room, toast took an age to produce , one poor machine and when we left the queue was 25 yards long to get in for breakfast
Service and attention to detail Nothing to report
Everything was great except bed was very uncomfortable
Spacious rooms and vaulted ceilings. Extremely comfortable beds and wonderful views of the city. Sloppy paint job in the room. The shower drain was clogged and the shower floor was very slick and dangerous. Easy fixes though to bring the room up to speed.
Delightful! We hope to return to Edinburgh one day, and when we do, we will stay at the Caledonian. Couldja make it stop raining?
excellent staff shame about the hotel. qeues for brakefast,electrcity cutting out in the room due to faulty wiring. not a five star as far as i could see gets the rating on facilitys rather than class,
It was in reform so the outdoor appearance was not nice. I would have liked that in the website they had mentioned it.
The friendly and welcoming attitude of the staff, in particular the concierge. The have maintained the standard of the hotel since changing to a Hilton. It was well located for walking to Murrayfield for rugby.
The room was quiet and had a lovely view of Edinburgh. The staff were very helpful and the standard of cleanliness excellent. The leisure facilities were of a high standard also. The price of breakfast seemed high even for the standard of hotel.
Absolutely everything. I had always wanted to stay at the hotel and t lived up to all of my expectations The only thing I would change would have been to have a bigger bed in our room. Kingsize just wasn't big enough!!
nothing It is a very old Hotel .It needs to be renovated urgently .The toilet flush is broken , noisy AC , non hot water avaliablility ( it was for a limited time but not expected from a five star Hotel ) . The staff talk without looking at your face with an unfriendly manner . The pool is again too old and need to be renewed so that the price paid to the Hotel is too much in comparison what you get .
Tarihi bir bina tarihi dokusu bozulmadan çok güzel bir otel haline getirilmiş. Otelin yeri çok merkezi, yürüyerek görülmesi gereken pek çok yer görülebilir.Çalışanlar güler yüzlü ve yardımsever, odalar çok temiz.
Edi̇nburgh'a gi̇decek olursam ayni otelde kalmayi düşünürüm.
It has a great location, with lovely views of the castle and lots of food and bars nearby.
Rapid sorting out/ upgrade when the door lock to out room failed The fact thaty the door lock failed
The view of Edinburgh castle was out of this world.
Lovely comfortable hotel with great views close to everything
Conveniently located in the Grassmarket district of Edinburgh within a very easy walk of several excellent restaurants and pubs, this hotel has an excellent view of the Old Town and the castle, which is only a few minutes away by foot. The room was spacious, the bed was comfortable, and the bar staff provided ice for no extra charge.
Convenience of location As I had a front room over a weekend, the noise from the pubs in Grassmarket was a bit much.
The views of Edinburgh
Room very nice. cleanliness of room excellent. Staff friendly and helpful.Close to shops and visitor attractions.
At arrival we were met in the parking lot by a very friendly man tha helped us with our luggage. The staff at the receptiondesk was very nice. The room was exellent. In the bathroom we were delighted to see a rubber duckling on top of the towels across the bath! It's the little things that count!
view of castle from hieghts restaurant, location of hotel No fridge in room no radio having to pay for breakfast having to pay for internet access lifts very poor (not updated since previous college use) no air conditioning control windows not double glazed - noise, draughts
Ideal city location for theatre, dinining and shopping.
the bathroom was really dark with only lights over the wash basin. a large water stain on the ceiling was not very attractive!
We had a problem and had to leave early. Please be aware that the young lady on reception on Sunday am was excellent.
the rooms were elegant, well designed, functional and comfortable. also on the back of the hotel v quiet. the staff were very helpful. I would definitely come back to the Hudson. Pop music in the bar at breakfast time and when I said that I was leaving because of it, nobody offer to turn it down or off. I did not eat breakfast and therefore did not spend 10 pounds in the hotel.
The Hotel room is quite good, and also the location. quite central Staff could be a little bit more professional
Great location, staff were helpful and friendly. Poor shower, not up to standard for the price.
stylish room, friendly staff, convenient location hotel very noisy at night due to nightclub downstairs
Good location for central edinburgh, excellent service from friendly staff The bar was full in the early evening due to Christmas parties-some service such as a reserved area could have been made available for hotel residents.
Location Room sizes very small and not suited for two people
We liked our room, the bed was comfortable and the room temperature was perfect. The service at reception was excellent, with very friendly staff. the location is perfect for a city break in Edinburgh and overall was worth the money. There was a cleaning problem at the hotel which meant unfortunately a terrible stench was very evident outside the gents toilet in the reception area, which you had to pass to get to the ladies. The hotel did apologise. Also, someone else was able to charge drinks at the bar to our room. We were given the bill on departure, but the member of staff on reception was quick to accept that it had not been us and tore up the bill. They had not obtained a signature for the bar bill. We had paid for all our extras - food and drinks - in cash at the time of purchase. Hotels must get signatures for all extras to avoid this sort of problem. Despite the comfort of the bedroom, the room was a little dark.
very central for city, modern ,,comfortable beds and a mini bar the shower was fantastic
Fantastic cooked breakfast. Nice decor in room. Great location. Nothing
Comfortable and walking distance to attractions. Helpful front desk lady. Clean room. Flatscreen tv and extra speaker in bathroom was a delightful bonus. Shower was difficult to use as there was no shower curtain and water sprayed everywhere in bathroom. Hotel restaurant was poorly staffed at breakfast.
I liked the vacinity of the hotel and the staff were very very helpful and friendly.
Location was good but room was of a poor standard for the price bathroom was full of mould, shower dripped constantly and there was no room to move in the room
Location It was grand for a rugby weekend but would not go back if there were other choices
service and a fantastic breakfast
Basic accommodation in good location. Powerfull shower Fire alarm went off 3 times early in the morning and there was no appologies or explanation from staff. Bedding did not fit the bed and was of poor quality. Quite noisy as located next to the three sisters
location noise and size of room,breakfast
The pub and the location of the hotel.
We stayed in one of the small rooms. It was indeed small, but extremely well designed and comfortable. It was surprisingly quiet for all of the Fringe mayhem. The shower was the best hotel shower of any hotel I have ever stayed in. The staff were very friendly and helpful. We love this place and will stay here again.
The location was excellent for access to the heart of Edinburgh but is in a very seedy and grimy area of town. The entrance to the hotel is through the beer garden of a raucous pub-nightclub so expect to weave your way through beer-swilling drunken crowds on hens and stags nights if you stay on a weekend. Rooms are spacious and well equipped. But the blinds in our room were broken or removed and there seems to be no maintenance carried out.
it was a plesent hotel the door men at three sisters
location more lighting required in breakfast diner - very dark
The design of the hotel was really modern but still comfortable. When we arrived I was not expecting to have £100 per night deducted from my bank account, especially since we had already paid for it in full. Fine if you have a credit card as you dont notice the money leaving your a/c (its refunded when you check out) but if you dont have a credit card (I dont) then they ask for a debit card which means that you are money short in your account. If this had been mentioned prior to booking then maybe I would have reconsidered staying there. Its ok if they had just taken the card details but to acutally take the money was unexpected and quite unfair to say that we had already paid for the room etc. There was no warning of this and it was lucky that I had plenty of funds in the account!
Central location, especially for the Tatoo Hardest bed we have seen on this month long trip. Inadequate luggage racks or space for clothing storage. It would be ok for an over nighter but not for someone on a long trip. Out of 6 hotels we have stayed in so far on this trip, your was the only one without a bath tub.
the hotel is stunning, very unique, modern and a great place to chill out after being round the shops in edinburgh
Very friendly and efficient staff. Luxurious contemporary feel / look. Nice breakfast. Upgrade unexpected, but very much appreciated - nice touch. Difficult to get room wamer with controls. was not freezing cold but my wife would have preferred it warmer. Couldn't seem to watch different channels on the different TV's at the same time, but this may not have been possible anyway!
was very noisy, did not receive free paper that we were offered.. Design was nice but that should not qualify for a 5 stars, was 3/4..
Fresh looking hotel Tv did not work despite changing rooms. No fresh black pepper or brown sauce available at breakfast. Waiter unable to confirm the Scottish Breakfast ingredients. Unable to access restaurant from lift as doors locked.
The comfortable rooms and central location and choice to stay in the Hotel or not.
The room was excellent , staff were extremely helpful and polite .
Attention to detail, throughout the hotel
beautiful design, great location, friendly and helpful staff
near to the city of Edinburgh and near to many Golf Places. nothing
I think it's deserves a class of 4 Stars
very comfortable beds, nice and clean room/bathroom etc. Hotel staff were friendly and helpful. The only thing that i didn't like was the fact the room was much too warm, even when i turned the heater knob down until it was fully closed off, it didn't make any difference - ended up opening the large door to the outside
The pool and facilities were fab and a welcome rest stop amongst the sightseeing!
It was ok - no air conditioning - way out from everything we were interested in seeing/doing
I stayed here based on price. Everything else in Edinburgh was really pricey when we were there based on the Tattoo being on and the Fringe Festival. The room was clean except for one giant long hair on the bathroom floor. The hotel is far away from everything, a 12 pound cab ride to get to the action or even a restaurant.
food was spot on
All of the staff were superb; the room was large and comfortable, the bed was enormous and the food in the restaurant was excellent and good value. We were very impressed and will revisit.
It was available! Price of accomodation; price of breakfast; state of repair of rooms, especially bathrooms
Staff Upgrade was much appreciated
All of the above ! Taxi drivers could not find it !
It has great location between airport and city centre both only ten minutes by train or taxi. Also swiming pool is undoubtedly great thing in cold scottish evenings with steam room. I loved it and had a great time. Breakfast should be cheaper and in restaurant prices are too big. And free wifi defenately should be.
The Novotel Edinburgh Park was a modern and clean hotel with friendly, efficient staff. Overall, we enjoyed our two night stay and would recommend it to friends/ would return. It's location would suit anyone wanting to stay fairly close to the city without staying in the city itself. We stayed with our 2 year old girl, and found the hotel catered well for her needs, providing a high chair and cot. The room service meal was very disapointing, especially considering the price! The air conditioning was too noisey to leave on during the night, and because the room was very warm, it was needed. The 'area dedicated to children' consisted of a table, chairs and a bookshelf. Based on the rest of the hotel, we would have expected something more, e.g softplay or indoor play area.
Was very nice and didn't have any major issues and bein able to go for breakfast between 8 and 12 was great meant I could have a long lie and go down at 11.45 for breakfast Instructions on how to work the heating weren't very clear but the room was comfortably warm although the duvet was a bit heavy for me but overall was a great nights stay
cleanliness, the fact that everything was new. bit far from city centre, though train stop nearby
The hotel was well equipt and overall the service was good. The car parking was plentiful. The hotel is slightly out of the city centre only accessable by train and bus routes. large scale developments are taking place around the hotel connecting the city centre by tram.
The room was lovely and great value for money, the staff were always happy to help and the pool and steam room were great to relax in. The location was perfect as it was right next to the train station easy to travel into endinburgh for £2.50 return. only problem was we didn't stay long enough!! Would love to go back!
Bed was very comfy N/A
no shuttle bus to airport as was advertised on booking.com website - this was one of main reasons for wanting to stay at hotel!
Excellent staff, warm and caring. Easy access in edinburgh so close to rail link,and motorway. Menu was good and food excellent. No there were one or two teething problem with the plumbing and windows, but as a new building these were minor and rectified immediately.
ountry House hotel feel, staff very friendly, room very clean and well serviced. Restaurant quite small, not advised to book when checking in so not always possible for all residents to eat dinner.Single beds a little close together.Not sure what was 'special' about the special twin room.
the room nothing to declare
Excellent breakfast, friendly staff great location minor point: poor baggage-leaving area - not secured or really watched, didn't use it.
Very central and comfortable. The breakfast was reasonable quality and room was clean and comfortable
The building has got plenty of character and was very clean and comfortable. The staff were very helpfuland ithe restaurant good. It was very central but in a quiet location.
Its convenience for a city break plus comfort and value Should of stayed longer.
This hotel provided good service at a price which is acceptable and the location is idea
Location is perfect for exploring Edinburgh on foot Old rooms, bad beds, poor hygiene, breakfast not so nice.
Hotel is in aquite place, yet very central. Rooms are clean and refurbished in a contemporary style. Rooms are a bit small.
A clean and tidy hotel with good facilities and helpful staff Some rooms at the top of many flights of stairs
the staff were lovely booked double executive room, but think we got a budget room double bed two different height mattresses. asked them to sort it, they didnt. bathroom poor room smaller than stated in description
very very good had all we required Evert up its standard
Lovely room, thoughtfully decorated, wonderful service.
The Number One was a tremendous experience. The hotel and restaurant staff could not have been better during our stay. I would simply say keep it up!
Everything about this hotel is fantastic, and consistently so. The service in particular is always outstanding.
Hotel staff are very attentive and quality of the meals excellent.
Beautiful historic hotel in the perfect location. The staff could not have done more to be helpful. The room was beautifully decorated and extremely comfortable. The bathroom was spectacular. The light level in the room was so subdued that it was difficult to see inside your suitcase. Other than that no complaints at all.
The One restaurant has excellent and unusual food servewd by impecably trained servers.
The restaurant "Number one": excellent staff, good food. The location of the hotel and the view on the old city. Very noisy hotel, not enough privacy: train station beneath the hotel, doors being smashed all day, staff knocking on doors to check on the room too often. The room had not been refurbished in a very long time. The bed was not particularly confortable. Much too expensive for the service provided and quality of the rooms.
Our room was totally amazing and thoroughly enjoyed the view too. I found the website mislead me to believe the spa included the Infinity pool/spa, only to find out this was an extra £30 p/p on top, which I found totally disappointing!
the bed was comfortable,and easy access to city centre the bedroom was not what we expected,the decor needed maintained again in the bathroom,and the food was not to standard as we ordered and the food was served raw
peace and quiet
As a guest being asked to pay extra for the basic spa facilities
Excellent hotel & facilities. Modern, spacious interior. Complementary wifi, pool, + gym. Very helpful staff. Spa and breakfast are typically not included, but upgrade is possible for 90 GBP per day for 2 people. This includes access to the club lounge, the spa, unlimited drinks and snacks from 5:30-7:30pm, and breakfast in the lounge in the morning. If you wanted a greater selection for the breakfast, you could pay 5 GBP more per person for the breakfast at the One Square restaurant downstairs which includes a quite large selection of hot options and a large continental breakfast. All in all, the food and drinks were amazing. The spa was great - there is a heated hydropool and then multiple types of rooms around it: hammam, rock sauna, aromatherapy room, biosauna, etc. The location is a little further from the city center than I initially anticipated, but it wasn't a huge problem. It was about a 15-20 minute walk to the Edinburgh Castle and 20-30 if walking at a brisk pace to George St, Princes St, etc. where all the shops are. There isn't much to do around the hotel itself, particularly at night - it seems like a business neighborhood + convention center next door.
An amazing hotel, all staff extremely frendly and professional
Great central hotel with fabulous luxury rooms and bathrooms Charges for movies/music very expensive
Very pleasant, efficient staff. A sense of 'grandness'! Breakfast seemed a little on the expensive side.
friendliness and helpfulness of staff spa facilities
The quality of the facilities & the standard of the presentation together with friendly staff. First class food and service in relaxed well-appointed surroundings.
The room was excellent. The staff were vert welcoming. Although we arrived at 12pm and our checkin wasnt till 3pm they still allowed us into our room. We enjoyed everything about it.