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Location, location, location! Staff was very accommodating. Rooms were dated, needed redecorating. Could have been cleaner.
Location is superb- if you want to be in the heart of a lovely area of Dublin, this is ideal and great value for money. For the price and the location, this is really fine. It can be a bit noisy at night time as there is a club underneath, but it is clean, central and if you're in town to enjoy dublin, it really is in a perfect spot.
Location is excelent.Services level is quite good and facilities are reasonably updated.Breakfast is also good. Yes, during weekends it is too noisy at night.Some times you have really problems to sleep.There is a Pub just downstairs .
Heating did not work. Window would not close properly. Shower ran hot and cold. Room very dated.
Alexandria at the front reception desk was excellent and went out of her way to accommodate our needs. She treated everyone with respect and courtesy. Her attitude and demeanor made our stay worth it. Excellent location and walking distance to most sights in the city. The room could have been cleaner and the hot water was not always reliable. Parking a vehicle is not good. Do not pick up a rental car until you are ready to leave the city. The hotel could be a real jewel in Dublin if it was updated.
The room was very clean - the bed incredibly comfortable! Heard the hotel was noisy but honestly we never had any problems. Staff were professional. Very happy with this place. This place is great. They could maybe do a little updating/renovating to the rooms but otherwise it's fine.
The easi access to shops & theatres was excellent,also the breakfast and choice was pretty good..
very centrally located extremely noisy
It was central
Good price for hotel in the city. Room could have been cleaner and the reception clerks could have been friendlier.
This hotel is in an amazing location. Their staff is excellent. The quality of the service provided by the staff would be the equivalent of that of a 5 star hotel. They were helpful and kind, and were always quick in response. The hotel is a little outdated, but you can tell the extra effort taken to ensure that the hotel is clean and well kept. We heard they are closing in May 2016 for 18 months to have a full renovation. I hope that's true, and that the same staff returns, because we would love to come stay again. The beds are really hard, and it is in the bar district so it is very loud on weekend nights. We still really enjoyed it, and if you are a person who likes to stay out late and have a good time on weekends this is the hotel for you. It isn't so much a negative, as it is that you should be aware of where you are booking.
Excellent breakfast, interesting decor in the restaurant. Comfortable room. We were kept awake by hen parties on Sat but this is expected in any city. We don't wish to raise a complaint.
its location the toilet door had no stopper which was very annoying as the door would not stay open by itself. Room 413
breakfast was lovely
The central location and the security arrangements. The man inside and the swipe card entry to the inner part of the hotel itself The hotel looks a little tired and needs painting in parts
Front desk staff always seemed busy giving tourist info to guests ahead of me. Weird how you must pass the desk to get to your room. Felt like you are passing a panel of judges, though theyvare friendly. I think they should have an irish accented greeter because the staff here sounded like any nice hotel in san francisco where I am from.
It was convient for a gig in the Olympia The staff were not one bit friendly or efficent.
The location was very good for access to the city The rooms were tired and could do wirh a refurbishment
booked a double room for one night.very basic. not worth the money paid. mildew in bathroom.dirty soap holders. poor lighting in room. hall light coming through door space between door and doorjam.wall could do with painting. also would be nice if hotel validated full price of car parking.never stayed at hotel where had to pay to park there!
The location was excellent, security was very good and the café downstairs had very fresh, tasty food. There was half-price parking at the adjoining Carpark, although Jury's don't own it. The lighting in the room is soo dull and I actually couldn't see to get things out of my bag it was so dark, eventhough my bag was under one of the 'lights'!! Ridiculous. Also, the house staff were extremely pushy and rude on the morning of our departure as at 11:50am, they were knocking at the door to remind us that we were to leave at 12noon. Then again at 11:55am, another knock came to 'remind' us, we were obviously packing the last of our things and were not impressed at all with this nonsense and rudeness. Were they running around alll the occupied rooms knocking and checking in the final minutes of their stay just to 'remind' them of something they knew anyway? Most annoying and a little infuriating.
very average hotel, good that on w/end break no time to spend in hotel, but location is very good before changed room, window didn't shut, noisey with traffic on front and curtain rail fell down, rooms looking dated, 50 euros would be reasonable value
Atmosphere very relaxed, staff very nice and helpful
perfect location in the city , clean and very helpful and friendly staff
Great location; comfortable; fine for a short break
Sarah the Receptionst was brill,super personality. extremely helpful.girl serving in bar excellent as well. No Food what so ever. was very dissapointed as i had no pre warning of same and intended having dinner......... before i went to party........ if i had know i may not have stayed there However Sarah on reception was so helpful and ordered in take away for me so she saved day for hotel.
the Hotel was in a quiet area and the staff were friendly,
I have stayed at the Mercer Many times. Great Hotel staff, Great Location. Clean and Comfortable.
Friendly staff Quite expensive.Small room.Continental breakfast is so poor.It's a must to pay extra for Irish breakfast otherwise...
Good central location, can walk anywhere in town, attentive staff. Dublin is expensive. This hotel is no exception.
Location excellent, friendly staff and lovely comfortable beds
The staff were very helpful, particularly the receptionist who sorted out a complaint I had instantly. Nothing springs to mind
nothing The lift was not working during our 5 day stay and as I have cancer I found the stairs very difficult even though they moved me from the 4th to the 2nd floor after 2 days
Avalon House is full of amenities and friendly travelers - the perfect place to stay in Dublin. Nice, clean facilities with a delicious free breakfast! Play pool with new friends, eat cheap by cooking in the huge kitchen, go on the free walking tours, use the free tablets, sleep in comfortable beds, and be close to all the wonderful sights Dublin has to offer. No complaints here - I've already recommended Avalon House to all my friends!
central position - friendly staff
difficult to get online in the room , always only can use wifi in the lobby
it was quite central to the city,staff very friendly,and reasonably quiet for the location. it was advertised as a hotel.its not,its a hostel,and the booking out time of 10 o clock is just to early and very inconvenient,11 or 12 would be more appropriate.
Is always open, the staff helped us very much, with buses, travels, taxis.Is very close to the center of this beautifull city and country. And they sent me back to France the stuff I forgot in the room (with my own charges, but done!) I had a little problem with the total price, I had to pay double, but in the end, they gave back to me my money...
24 hour desk and kitchen for everyone
great atmosphere and staff, easy to reach no wifi in room, silly taps, poor cleanliness
Thank you very much for your help and support! you are the best hotel in Dublin!
It was walking distance to Trinity College, Temple Bar and many of the sites in Dublin. This place was disgusting! The room was dirty, the bathroom smelled moldy and the carpet was so nasty, we were afraid to walk on it without shoes. Additionally, we almost got stuck in the lift because it was broken, but no one bothered to put up a sign! We were there for 3 days, and it was broken the entire time we stayed there. We never saw any maintenance people even attempting to repair it. This place was not family friendly as indicated!!
location, the staff was very nice very mall room, the water not very hot, the room not nice at all, cold.