The convience to every thing. The willingness of the staff to make our stay very comfortable That there was only Malay type food available at the Restaurant in the Evenings, meaning we had to go else where to eat .
Location was great. It was next to the Victoria mall and near transportation routes. Hotel was a bit run down. The rooms and bathrooms are in need of some refurbishment.
Convenience to the waterfront and safety (felt very comfortable walking around the area) The rooms are a bit dated but I understand refurbishment is being carried out.
The warmth and welcome of the hotel staff - efficient service - dining no matter what time of day - was carried out with care and courteously - staff approachable with warm smiling faces. No
The hotel staff were very friendly, helpful and respectful. Shows excellent customer service apptitude. The tourist assistance staff were also especially efficient. Facilities like spa etc were at a different location, sister hotel - not very convenient. The swimming pool may do with some cleaning up.
The staff went out of their way to let us feel at home! The rooms are very small and the bathroom needs upgrading
Clean,excellent service,very polite helpful people ,very organized,excellent cuisine,very beautiful area,feeling of safety The swimming pool could be possibly renovated
outside noise level, some double glazing would be useful
Checking in and out was very swift. A really comfortable room with all the needed amenities. My room did not have hot water. In winter this could be a problem checked
What is there not to like? ha ha
The fact that we were upgraded to a suite. The friendliness, the personal attention and absolute luxury - we felt very special. A special place for our anniversary (our 2nd time and many to come). Meal at Reuben's fantastic. The attitude of "manager" (in charge of seating) at breakfast.
Happy,self assuared staff in all departments. Golf carts to move around hotel. Location of hotel. All good. Could do with better design barth.
the fact that sex workers are alowed on the premises.
İnanılmaz merkezi. Two oceans aquarium'a 2 dk yürüme mesafesinde. Alışveriş merkezleri ve restaurantlara da keza aynı uzaklıkta. Çok temiz bir otel. Biraz eski bir hotel ama amacınız dışarıda gezip tozmak ise kesinlikle tercih edilir. Booking.com ile ilgili birşey söylemek isterim. Muhteşem fiyatlar veriyorsunuz ve muhteşem çalışıyorsunuz. Herkese sizi tavsiye ediyorum. Rezervasyonları iptal ettirip sizin üzerinizden yaptırıyorum. Umarım bu kalitede devam edersiniz.
özellikle gece geç saatlerde, sabaha karşı diyebiliriz, alkollu gelen gençler muthiş ses yapıyor, 2 gece uyarmak zorunda kaldım.
Yer müthiş. Otopark da var. Ayrıca suit odada kaldık ve çok rahat ettik. Diğer odalar sanırım küçükmüş...rezervasyon sırasında buna dikkat edilmeli. Odalarda klima olmaması sıcak günlerde kalacaklar için ciddi sıkıntı olabilir...
At the center of everything.Very good staff , great design!!! A+++++
The staff were extremely friendly excellent location. Enjoyed very much used the spa treatement which were good value for money
The staff were wonderful and the rooms were beautiful. I especially liked breakfast, which was free, but absolutely delicious - freshly prepared - not a buffet. It's a bit close to the road, so there's a some traffic noise if you leave your window open.
Design of rooms, overall decor, friendly and helpful staff, location close to Waterfront, secure parking, in-room facilities, bathrooms Noise from road and some machinery came through poorly fitting double glazing Pool could have been heated View has been blocked by development over the road
The owners and staff were very friendly, professional and helpful. They went out of their way to provide proper service and amenities. Due to the location on a busy road, the ventilation was not ideal. the decor was notto our liking but we know it is to be changed.
The room was quiet and comfortable. Guests are not given a key to the front door, and after pressing the doorbell it sometimes took a while for someone to come and open it.
the size of the hotel, the standard of the rooms and the facility in the room and hotel 1- The noise of the road. Although the windows were double glaze but there were gabs between the window doors and not properly sealed when locked 2- Break fast was good, but to make life easily and to speed up the service some of the food should have been on a buffet like bread toasting, tea, milk…..
very nice and helpfull staff, beutifull design, luxurious room, good location. breakfast was nothing special, omlet, toast and cheese. I would axpect a more thrilling experience from a luxury hotel
For a fancy hotel, breakfast was shockingly scarce
I loved the set up of the hotel, it was clean and comfitable. The fittings and fixtures where very upmarket and the staff where very friendly. I will visit the hotel again.
Nice design, quiet neighborhood yet close to eveerything
The staff were very friendly and helpful, The hotel was well presented and our room was cleaned to a very high standard. We enjoyed our stay fealt that we got very good value for money.
A well kept hotel with staff who went out of the way to be helpful. Breakfasts are good and the property is quiet yet not far from a main road with some small shops and restaurants. A 20 minute walk to the V&A waterfront area.
The service is impeccable. The hotel design is beautiful. The room is cozy. The home-cooked breakfast is delicious. None
Luxury secure hotel with friendly and helpful staff in a location convenient for all Cape Town attractions Minor points- an illuminated shaving /make up mirror and more towel rails would improve the otherwise superb bathroom.
The owners and all the staff are very friendly and helpful people and interesting and fun to talk to. They always tried to help us arrange what we planned to do during our holidays. The hotel is very new, spotlessly clean, and the rooms and shared areas are in a comfortable and modern way equipped and decorated. The small garden with the heated pool is also very nice. The hotel is located in an area that feels very safe but it has a small gated parking lot so that renting a car is no problem at all.
The superb personalized service. we don´t remember seeing this level of preocupation with guests. Staff highly commited to give guests the best experience possible. Rooms and premises of high quality. Localization very relaxing and yet near of major city atractions.Very good cost quality ratio. We would come back again and recommend to our friends
staff were very accommodating no
Very nice setting for the rooms facing the ocean, lots of sun and nice view. Great service offered, all the personnel is extremely helpful and nice. The neighbourhood is quiet and nice, there are shops and restaurants at walking distance.
The recommendations given by the staff and the home feeling that we experienced in the Hotel. Staff are extra friendly and very professional. The hotel is not too growded; therefore we felt very special indeed. Thanks once again to the The One 8 Hotel family for making our holiday an ejoyable one.
I liked the location and the staff. The Decor, furnishings and the maintenance could do with some review. I did not like the old worn furniture
Hotel is conveniently situated overlooking V&A waterfront (15mins walk).Spacious rooms with balconies sea facing. Good breakfast served in restaurant by helpfull friendly staff.
The staff were extremely helpful The facalities were very basic
The kitchenette: fairly new cutlery, glasses, etc - excellent condition; bedding sparkling white. All the basic things you would need, were there. View was disappointing. That is only applicable to this room (2nd floor, and on corner), rooms with a view on the mountain have an awesome view. Parking is very poorly designed - very difficult turns for large vehicles and pillars at weird places.
The serenity of the enviroment and the wonderful staff.
Rooms were very good value for money
Good location and service. A little noisy. They need to improve the lobby area
I enjoyed the short 10 minute stroll to the V&A Waterfront and close proximity of shops, ATM's, many cafe's of course the and football stadium. Entrance from street is bit off putting and maybe the interior needs to be refurbished with a more modern style and material. Also the sliding doors cannot be locked so it presents a security risk if you are on a low floor (I was moved to the 7 floor).
Excellent service, on a very convenient location in Cape town (walking distance to city center and V&A Waterfront). The staff was very friendly and the overall experience amazing. Nothing particular, just the elevator needed repair
Staff was very kind especially the lady called Patience. Always kind and helping us. It would be nice if you would have cheaper prices for accessing internet.
We had a lovely garden room, which led straight out to the pool. The garden rooms are small but better than a cabin on a cruise ship. The other rooms look much larger. The staff were very friendly and helpful.
excellent personal service, staff made planning our trip easier & more enjoyable. we even had the managers personal mobile.
We had stayed in large hotels in Africa (mostly 5 star). Villa Zest was a pleasant surprise because of the small size, personal attention and friendly service. It was sophisticated without being formal. We hope to go back someday.
Chic decor, good hearty breakfasts, comfortable beds and convenient location (15 mins walk to V & A waterfront and 20 mins walk to international convention centre). When showering, the shower screen is not long enough to stop the floor getting wet. There were also very brief (a few seconds) electricity cuts that reset the clock radio.
Michelle was excellent! Everything was very personal. My special needs regarding food were thought of and successfully met, and after we had already checked out I still received help with finding a doctor in Cape Town. All in all, an extremely lovely stay and we'll definitely stay at Villa Zest again.
A fantastically intimate hotel in a great location which is run by a very friendly and helpful team.
Very friendly staff making excellent recommendations where to go, dine, etc. Excellent location withing walking distance from V&A Waterfront. Stylish accomodation with a personal touch. I would have designed the separation of the toilette al little bit differently.
If you are looking for a place to relax in intimate atmosphere Villa Zest is the hotel for you. Villa has only a few rooms so there will be no crowds. What makes it a special place are multiple chill out areas, perfect for reading a book or enjoying a glass of wine. And the design of the place is just marvelous. One of the best hotels we have ever visited.
Very stylish, modern hotel in a good location for a city trip. Relaxing setting and very modern garden/pool area. Not sure about the lack of the door on the toilet if there is more than one person in the room.
These people don't know it but they are Canadian. They are very friendly, engaging and willing do to what it takes to make your stay memorable. Were I to visit that area of the world again, I would plan my trip around Villa Zest availability. Highly recommended.
our very nice hosts made this a pleasant stay.the hotel was clean and comfortable with easy access to the delights of capetown.we were very grateful we could keep our room until our late flight,a personal touch that so many of the bigger hotels lack.
Nice and very frendly personnel, good breakfast, cleanliness, safety, silence Only 4 TV programms were available - obvious too little. No international TV channels available (BBC, Euro Sport, Sky News, etc.); there were no hair shampoo in the bathroom, only soap
The guest house was very nice, with a lot of focus on details. Each room was different, with its special features. The staff was helpful in every circumstance
The room was very nice. The manager was very helpful, The hotel staff was non-intrusive. Would have liked a 24 hour desk It was just a little too quiet so while the hotel is perfect for couples or families, I would not really recommend it to singles.
convenient and good value Yes - requirement to book in between 14.00 and 16.30. This was not possible for us, for good reason, but we were made to feel embarrased.
The service was fantastic and the rooms were very nice.
Very nice interiors. Good location. Nice breakfast. Noicy in the morning. Telephones in rooms did not work and since the personal is not there after 4 pm, it was impossible to e.g. make reservations for dinner after that hour. The personal was not too friendly or helpful at the beginning but this improved during our stay. Another negative point is that we were asked to move room after one night (we stayed 2 nights) !!
The space and comfort of the room, the size of the bed and the cleanliness. The friendliness of the staff and the owner Denis was exceedingly helpful with any enquiry that we made.
The place is cute
sıcak, temiz görüntüsü Otel sahibinin aşırı kuralcı tavırları
İyi ve zevkli dekorasyon; sıcak bir atmosfer İnternet hizmetinin ücretli olması olumsuz.Taksi çağırmak için bile ücret alınması olumsuz.
Aile ortamı olan bir otel...Çok rahat ettik...Ancak ilk gün valizlerimizin karıştırılması ve kilitlerinin kırılması moral bozucuydu...Değerli eşyalarımız yanımızda olduğu için bir kaybımız olmaması ise sevindirici...Görevli Asanda'nın güleryüzlü ve hoşgörülü yaklaşımından memnun kaldık.
hosts very friendly and helpful with bookings etc. Best pillows we experienced in ZA. Good continetal breakfast. Modern, tasteful design
Very knowledgeable, friendly and supportive owners and staff. Breakfast - very fresh and yammy. Nothing
The facilities and decor were first class, the staff were very attentive and made us feel at home, very comfortable bed!! No
The staff was very friendly, the breakfast was yummy, it was cozy, and the location was awesome...right in front of the Green Point Stadium. We enjoyed our stay there. I would recommend this place to anyone. Only thing that was a little weird was that half of the bathroom door was fogged glass but a 1/2 border was clear glass. I stayed with a guy friend in the twin room but I trusted him not to peek!!!
It was comfortable and relaxed and the staff and owners were most helfull in providing information and assistance with online bookings for a variety of expeditions. We were completely at home.