We stayed at the hotel for three nights with our two small children. The staff were very pleasant and provided anything required to make our stay comfortable. The food was good and the rooms exceptionally comfortable. we would recommend the hotel for a most enjoyable stay in beautiful Verona.
n/a No Air conditioning,extremely uncomfortable because of this.No food available on arrival in the afternoon.Would you like some toast sir!!! 5 Star hotel,definately not,needs new A/C UNIT fitting which works whether the weather outside is warm or not!!!!
Staff very welcoming, friendly and helpful and they all spoke English! The food was great in the hotel and it was situated close to all the sights and shopping. Our room was excellent with beautiful furnishings and they gave us complimentary champagne and fruit for our anniversary! Would thoroughly recommend this hotel.
A 5 star hotel in the city center! Beautiful old palace!
Beautiful hotel, excellent location, BUT lacks atmosphere due to it being so empty whilst there. I don't know the reason for this, but I wanted to eat in the great setting for a restaurant, but didn't see 1 person use it in the time we were there. The empty restaurant!
Impressive entrance and main lobby, one of a kind. Not appropriate breakfast room/feels really average to have breakfast there.... brakfast, small room
Location and service. Rooms need a face lift..... but service made up for it.
The hotel has a super location and the staff were very helpful.
The hotel staff were very polite. I have asked for a smoking room and I got a non-smoking room.
Excellent welcome and service at the reception desk. Good shower. breakfast good staff helpful.
Unfortunately it was not me who stayed in your hotelI. I'm a manager of a travel agency but from the words of my tourists the stuff was very kind, the room was clean and comfortable. The main reason for choosing this hotel for their stay was it's location. It is very comfortable because of the train station not far from the hotel. They also liked the territory around the hotel and so on and so forth. Thank you very much for wonderful time that our tourists spent in your hotel! I'll recommend Novo Hotel Rossi to my friends and clients. I hope to come to your hotel too!
Confortable room. Very attentive personnel. Good Breakfast buffet.
Good Breaskfast, friendly staff No-smoking rooms have a strong smell of cigarette. The shower is really bad. A bit far from city center, there aren`t restaurants around. Next time I will prefer stay near city center.
Perfect for train travellers.Friendly staff,good breakfast,calm area. Everything is aligned with expectations.
The setting and atmosphere. The wine is terribly expensive and there is no swimming pool.
near the train station Far from the turistic atractions
It is a competently ran airport hotel, only it is near the train station not the airport. The room is clean and tidy, and it is very wide. The bathroom is clean as well. The room all the needed amenities, like a mini-bar and a safe, and the hotel even has a pay-per-view TV. The hotel is a 5 minutes walk from the train station, and it they there is parking spaces for guests who are driving. Wi-Fi is not free and it's on the more expensive side. The hotel is near the station, but it is far away from the city center, so you would have to walk about 2 km or take a bus or taxi to get there.
Great location close to rail station, clean rooms, good value, sky tv - would recommend for a reasonable priced place to stay and do a city visit from thinner walls meant you could hear through them a little too much
The hotel was totally efficient and clean and functional The location is good in that it is close to the station, but it is also in a dull part of town and a bit remote from the main features of Verona. If you are on business then it may suit, but as tourists from Australia we would choose something closer to the river or main centre, although further from the station.
Odanin genisligi, rahatligi, temizligi, kahvaltinin bollugu, fiyatinin uygunlugu begendigim ozelliklerdir. Ayrica otelin altinda bir hiper market bulunmasi ihtiyaclarimizi gidermemiz acisindan uygundu. Kapali otopark (5 Euro karsiligi) hizmeti uygundu, ancak bunun hotel tanitiminda belirtilmesi gerekirdi.
Oda kalitesi ve ulaşım açısından çok kolay bir yerde olması
Rahat ve güzel bir ortam,güzel bir oda iyi bir kahvaltı.Teşekkürler. hesap ödemenin bitişi ile birlikte anahtarın istenmesi ve check out saatine dikkat edilmemesi veya çıkış tarihinden önce hesap ödenilmesi istendiğinde,hesabı öderseniz,anahtarı kullanamazsınız ifadesi bence değiştirilmeli.Saygılarımla
The staff at reception spoke english and were helpful. Our room accommodated 4 people reasonably well for a European hotel and was comfortable.The breakfast was fresh and plentiful with a wide selection of drinks and food. The location was very close to the old town centre and thus tourist attractions were within walking distance. The hotel room had a great booklet that suggested suitable walking routes with historical information in several languages.
very good location:100 meters from the historical center and only 4 min by bus from the train station. the breakfast was continental, but rich and good quality.the room was not big but very nice and refurnished, the bathroom spacious and functional. Above all, the bed and the pillows were really nice and comfy. the price i paid at the time was ok, but i wouldn't pay the prices i see now.
The modern and renovated suites wrapped in ancient buildings. The umbrellas. Wi-fi access is still with user and psw.
The location was perfect. The hotel can not offer much of a comfort though if you are in Verona for a few days it is a very good option.
As a solo traveller and a female I did not like being placed in a room separate from the main hotel
position was great could walk to everything. Breakfast was great.
Proximity to Arena and main tourist areas
The guys Jimmy and William from general services at the hotel area great! Very poor service at the reception. Reservation was not made properly and I had to be transferred to another hotel for 1 night. They have this "apartments"away from the hotel building that is not practical. Shuttle to take breakfast is ridiculous. I was not informed at the reservation.
Central location. Great breakfast.
Almost next-door to the Arena and within easy walking distance to the train station. Room in the new hotel building (separate from the Reception building) was comfortable, clean and quiet. Staff was friendly and helpful. Would have appreciated a coffee/tea-maker in the room, but it's absence may be normal for 3-star hotels in Europe.
Very good location in centre of Verona near main sites
I liked most the location, the helpful staff, and the quiet room.
location, bathroom and breakfast difficult parking
Everyone was kind and helpful. I arrived early and they kept my luggage so that I could explore the city while my room was getting ready. They also offered for me to enjoy breakfast and a cafe even though I had not stayed there the night before. Lovely place and great location. It's on a main street, but the room was quiet. As a female solo traveler, I felt safe and content. Plus Verona is a beautiful city to explore. I also took a train for the day to Lago de Gardo 20 minutes away. Beautiful as well.
Great position close to all sites and shops of Verona. Very attentive friendly staff. Lovely bar and lounge areas Lack of natural light
The reception and dining room staff were courteous and helpful. We only stayed for two nights but were made to feel very welcome.
Perfect location good rooms
classy accomodations and very friendly and helpful staff as well as excellent breakfasts
Beautiful hotel in the heart of old town Verona. Rooms were luxiourious; breakfast items varied and plentiful Not a single complaint
Verona is a fun place to walk around from this centrally located hotel. We had the large corner suite on floor 1 above the very cool bookshop. The decor could possibly do with a refresh. Initially our room was very hot and the heater controls seemed to be broken but we were able to open the large windows and soak in some of the surrounding bustle. The staff are efficient but not very warm. Free internet access is good, the breakfast is average. The hotel is obviously in an old building and the decor could do with a refresh but still keeping true to current old world charm
The personell was excellent, very important. Cleanliness good. Location for shopping excellent No
The rooms were exceptionally well decorated with all possible comforts. It was quiet an relaxing and extremely beautiful the atmosphere was captivating and classy, the staff proficient, efficient and unobtrusive. I didn't like the view. The room was surrounded by construction works and this really spoiled the beauty.
merkeze cok yakınlığı
çok merkezi biz kaldığımızda tadilat vardı. sabah 08;00 da üst katta inşaat çalışması başladı. Tadilat bitince konforlu olacaktır.
merkeze yakın 1.kat ı yenilemişler fakat 1. kattan sonraki odalar berbat.bu yüzden 1. katları tavsiye ederim ama diğerlerini kesinlikle etmem
A tidy business hotel. Not very good as a holiday hotel since not at walking distance from the city. At least our room rate was quite expensive compared to the value.
Near fair. Free parking. Free wi-fi connection Breakfast not living up to my expectation
Breakfast, staff, location to 1.5€ bus into Verona WiFi was unusable in the room on 2nd floor, worked from lobby. while the room was very clean and modern, the mattress was poor quality and too soft. Felt the springs
comfort and services location
room was ok. wi-fi was not for free, breakfast was poor.
Excellent breakfast! Dinner was very light and not quite cheap!
the hotel staff were very helpful. the romantic dinner on the first night was excellent.
Breakfast since the staff or lack of did not keep on top of things for example filling things up and not clearing up the tables and not even any plates or dishes at one point to put food on.
It is very closed to fair and railway station. That is the most advantage. The network is terrible. It is not free and expensive. But even not free, it is very very slow and always can't work.
Nice hotel room with comfortable furnitures and bathroom. It was a too long walk to the center of the city.
My wife & I found the reception staff friendly & very willing to provide any information sought. Location from main train station not as convenient as indicated on your web site.
The staf hospitality was excellent none
breadfast and good ventolation of room and easy to get to the center of Verona
Excellent breakfast and the shuttle for Opera. It's rather far away from the centre.
Very attentive, friendly staff. We were greeted with a smile and nothing seemed to be a problem. Room was spacious and spotless. Breakfast buffet was plentiful and had a variety of food and drinks to suit most people, which helped create with the stamina needed for a busy sight seeing day. Prior to booking, we knew that the hotel was slightly outside the city wall. This didn't present a problem for us as we enjoyed the 10/15 minute walk into the centre, despite the busy main road. The shuttle bus laid on by the hotel during the opera season certainly helped overcome this in the evening. The small charge was perfectly reasonable. If we stayed there again, we would make more use of the bikes that were available to hire.
cleanlines of our room services very poor, breakfast- buffet very basic, bad for commuting with the town center.
Good location, close to the old town. Very comfortable and quiet No restaurant !
Nothing This was the worst hotel that I have ever stayed in the hotel staff were so rude and would not help at all. The internet costs 3 euro an hour but it doesnt work and they still charge you after you have told them that it is not working. It is a horrible hotel no where near the city of Verona which is such a beautiful little city.
Rude reception, not user friendly or welcoming in any way.
Very clean room, good breakfast, not very far from railway station (10-15min by foot) was hot in the room, noisy a little if open window
There were some very nice touches.....the welcome drink, the chocolates in the room, the slippers and the free internet. The breakfast buffet was very nice with a variety of fresh foods and breads. The staff were all very friendly and helpful. We arrived in Verona by train and the hotel is located close to the train station, which made dragging our luggage around much less of a burden. The temperature control in the room did not seem to work very well, so we opened our window for fresh air. Our room looked over the main street (Corso Porto Nuovo) so there was a bit of street noise at night, but it was not too loud, and did not disturb us once we were asleep.
Staff was helpful,breakfast was good & location was good. limited internet access should be offered.
Nice hotel. Good location. Close to the center and rail station. The price.
Location and Jacuzzi Breakfast staff were slow and in attentive - didn't seem to be able to cope with a busy restaurant
The hotel has a perfect location close to the city center without being in the loudy area You can hear the noise of the people on the neighbor rooms
The breakfast that was included was excellent. The shower was too small even with all the upgraded features it had.
large room, modern comfort, great TV, quiet and first rate breakfast. Outside the city wall, but that makes it easier to access. hotel can be a little hard to find, even though it's on a main street.
The room facilites, and the cleaniness no
Quiet, very good breakfast. Excellent wide single beds.
Very clean accomodation. Sheets & towels changed daily. Matresses very old and uncomfortable
very big beds and room, tasty breakfast
Breakfast was very nice - the patio is beautiful and elegant. Parking is convenient Rooms are very basic, but fairly large. Location is a bit far from most attractions.
Breakfast room was nice and staff was attentive. Underground parking was a nice bonus. Location was outside of the core area of town, and not in the best neighborhood. Bus stopped not too far from the hotel, though, so not too bad.
Very pleasant hotel in a cute and quiet environment.
Quiet location, nice garden for breakfast time, good breakfast service at all.
Parking excellent. Bed very comfortable. Staff very helpful as stated previously. Distance from Verona - but only as expected as website stated this. Shower could have been better. Breakfast adequate but very average.
Hotel staff was very kind and helpful.
Lots of power points and good strategic lighting. Trouble had been taken by the staff regarding our query about an elevator. Actually it was one of the most convenient rooms we have ever had.
We found the staff consistently helpful and pleasant. The location is great, and we were very happy with the Europa. No
Location within walking distance of main town Very noisy at night in the streets below
There was car parking available. It was located in the right place. Ridiculously bad value for money. Surly reception staff. Inefficient breakfast staff. At breakfast, first in gets fed, but later on - tough.
It was in a great location in town. We had walking access to the sites we wanted to see.
The location is strategic. The hotel staff are friendly and very helpful especially the man who was on am duty on the 23.10.2010. ( His shift was over at about 8.30pm ). Sorry I didn't get his name. Nothing
We appreciated the hospitality, friendliness and help that this hotel's staff provided us during our stay.
Excellent location; nice rooms; good breakfast
Proximity to town centre garage was not very good and the man who moved the cars around was not very competent
the staff was very kind, the hotel was great, the room I stayed in was also great. The location of the hotel is ideal if you want to take a few walks in the old city. It was a bit expensive, but ok.
The location of this hotel is perfect for enjoying the historic center of Verona. The staff was very helpful.
The vicinity of the center, cleanliness of our room, price of the hotel and the possibility of using private parking of the hotel
location is great, staff is very friendly and helpful -
The cleanliness of the room and bathroom. The friendly and professional service during breakfast. And a professional front desk team.
Excellent location (a little difficult to find by car due to one way streets but on foot very close to everything), very large and nice room Despite prominent signs everywhere regarding smoking being prohibited in the hotel, when someone smoked a cigar in the corridor outside our room and the smoke penetrated our room, the hotel staff at the Reception Desk were rude, unsympathetic and uninterested. A room of much lower standard was offered but no discount forthcoming. The only other offer made was to upgrade to a suite at greater cost
very near the most interesting places
location and helpful attentive staff
I came to the hotel early but could check in anyway. Not very helpful when I wanted to know the times for the flightbuses from the trainstation.
Very convenient location, comfortable, very good buffet breakfast by Italian standards. The rooms backing on to the laneway can get a lot of traffic noise.
Superb location. very clean, large room. Excellent breakfast with great variety. Helpful staff. if we had been staying longer I would have asked if we could have adjusted the air conditioning to go slightly lower but this is just for me and I do not class it as a complaint.
The room was big and clean, breakfast was good Room smelt like a smoking room
very clean modernised bathroom and bedroom
Staff very friendly and helpful.
The location for the Verona Arena was excellent. The room was comfortable and nicely air conditioned. The shower room was modern and very spacious and proved to be an excellent arrangement. When booking a double room would have expected a proper double bed and not two singles placed together. This arrangement, however, was workable.