Location is great, excellent views. The bungalo was very small and had no "garden" as was advertised and shown on the photos. Instead, it had a little plastic desk with two chairs located by the side road, with an angled seaview. Bungalo surroundings vary from one another and you may not get the one as per your expectations. Had to pay extra money to move to a suite because "no other bungalos were available"
Very helpful staff; unusual, well designed room accomodation; lovely outlook from the beach to La Bella Isola An overpriced winelist; being pestered by itinerants on the beach offering massage every few minutes (although I'm not sure what the hotel can do about this)
The location is great. Beautiful views on Isola Bella. It took long to check-in and the staff, although very willing, was not very efficient/professional. Had to ask multiple times for things.
Idyllic place. The location is fantastic, right on the edge of a small bay with a miniature island attached to the shore by a small sand bar. The hotel opened this year so everything is brand new a very beautifully done. In addition is relatively not that expensive compared to other top hotels in Sicily. I felt it was worth the money. As its perched on an incline the carpark is sometimes tricky to maneuvuor around especially if its nearly full. This is typical of such places not just this hotel.
Having a great view of the ocean and isola bella is priceless. b/c many of the rooms are stand alone bungalows, insects creep into the room which may be annoying for some guests.
Otel yeni olduğundan simdilik teknik aksaklıklar la karşılaştık sagnak yagıs sırasında elektrikler kesildi 4 - 5 saat gelmedi otelin giriş kapılarının tam ortasından yagmur suları akıyordu internet cok yavas ve calışmıyordu ama bütün bu aksaklılıklara ragmen otel personeli çok iyi niyetli ve yapıcı davrandı. teknik aksaklıklar cözüldüğü taktirde gayet iyi bir otel.....
It was a wonderful experience to stay this hotel. Sprendid view..... Very difficult to get the hotel by car.
Quality of the public rooms No
The facilities, the view and the location
luxury and intimate
The hotel was quite beautiful and well located. The breakfast on the terrace with the beautiful view was a delight. We were located in the annex which we would not have taken if we realized it. Although the room was nice, we felt isolated.
We were not satisfied with our original room in the annex,but were upgraded to a suite in the main building with a wonderful view as soon as the staff realized our unhappiness.
The whole atmosphere in the hotel, with all the history and kind staff
The accommodations were first rate. The view from our balcony of the sea and of Mt. Etna was breathtaking. I loved the proximity of the hotel to the Taormina shopping area. I am already planning my return trip to the Grand Hotel Timeo. We ended up staying in a Junior Suite rather than the Double Deluxe Room. The signs in Taormina to the Grand Hotel Timeo could be better. It was hard for us to find the hotel entrance and the parking area.
the view, the swiming pool and the excellent breakfast italian staff never very dynamic
the views having a film being made in the hotel during our stay. no thought about health and safety
Friendly staff, excellent service
Good service, reasonable price
lacation and nice family incharge very basic room for the price we pay
Family run hotel. Roberto and Rosetta friendly and helpful, nothing was too much trouble. Well kept, clean and 5 minutes walk from the centre of Taormina.
The staff was very good. Good recommendations and service. Furniture not very updated.
Hotel was lovely, the staff very friendly and eager to help. Rooms was excellent have nothing bad to say about it.
The hotel was in a quite position but very convenient for the main sights of Taormina and transport links. Roberto and his staff did everything they could to make our holiday enjoyable. Nothing
The hotel was very clean and comfortable. Hotel staff were very friendly and helpful. The owner of the hotel was very well organised. We had a very comforable and enjoyable stay.
Good to have a pool, nice quiet hotel, very friendly owner, well postioned
Very good situation, quiet but not far from the center of town. Very nice staff. Room with a balcony. Very small shower cubicle. No Internet access.
Perfectly sited for getting into Taormina with stunning views of Etna from a gorgeously positioned garden. A very wonderful building. Everything was ridiculously expensive (even for Taormina!) so we didn't use any facilities other than the room itself and the gym. 9 Euros for a cup of tea; 20 euros for a half bottle of average wine. Rather than stimulate extra revenue from its guests, its policy seems to drive them into the arms of the surrounding businesses.
The location is perfect. The building has a nice atmosphere and the service is what can be expected from a hotel in this price range. The room was small for a room in this price range. The food and beverages were unpleasantly expensive.
the perfect hospitality; delightful staff; great pool ; very beautiful surroundings and understated elegance. no
Staff is excellent and could not be more helpfull and patient,location perfect just minutes away from via Umberto,food good but I had better. Pool area is not good for children pool too deep and too quite.
Bedroom too small x price requested.For lunch only restaurant open Pool- site. Price for in hotel drinks-food exorbitant. Ambient excellent, gardens super.
The service was excellent and breakfast very good. The restaurants are excellent but on the expensive side. Sell the house before eating by the pool. The cost of extras is very high, the rooms and general decor very tired with cheap rather nasty furniture in the rooms, the pool is right on an exit route out of town so is noisy. Good hotel that's seen its best years.
The resort staff provided superior service from check in to departure and true to advertised detail there were stunning views of the sea and Mt. Etna from the restuarant.
The facilities for business use were quite poor with limited access to internet & business facilities. in the end I had to go into the town to use the internet facilities
excelent hotel with amazing sea veiws & gardens in Toarmino
Location, cortesia dello staff, ottimo servizio e rapporto qualità-prezzo (upgrade gratuito in una splendida suite)
Great hotel with beautiful landscaping and pool setting. Staff were very friendly and effiicient and took care of the parking for us. Wonderful breakfast...one of the best on our 3 week trip thru out Sicily. Booked the standard room but would highly recommend upgrading to one with a terrace and balcony (worth the extra euros). I loved this hotel!!! Standard room a little dated compared to the rest of the hotel which was marvelous.
Great staff, relaxing pool, area lovely breakfast & dining area easy walk to the centre None
The most beautiful view ever, poolside fabulous, great service, and helpful staff. Walking distance to sites and shopping. Hope to return. Request ocean view and terrace. Great food (breakfast and lunch til 4 pm poolside). Parking available and assisted by staff.
The views were breathtaking and the staff were lovely. Couldnt do enough. Bedrooms a little dated Could upgrade the rooms in keeping with the stunning location
Very comfortable, relaxing atmosphere. Staff were friendly and helpful. Wonderful views and fabulous gardens. Good location 5 mins walk to town centre.
Lokasyon mükemmel. Manzara romantik. Çalışanlar her konuda yardımcı olmaya çalışıyorlar, güleryüzlü ve nazik. Kahvaltı , İtalya 'da kaldığımız tüm oteller içinde en iyisiydi. Otel konum olarak güzel bir yerde ancak giriş ve çıkış zor. Dik bir yokuş var.
The staff were extremely helpful, and went out of their way to make our stay as enjoyable as possible. We were given 'insider' advice on places to visit. We were voluntarily offered a room change to a more child-friendly one, and were even allowed to store our luggage after our check-out to allow us an extra afternoon (we were due to return in the evening).
The staff was excellent and the location is really great. They don't serve English breakfast.
the location is excellent adjacent to restaurentsand bus depot,shops,tour agents.a short walk to local supermarket should you require anything. we had aroom in the annexe dark and uninviting to spend any time there.you did not feel as if you were in ahotel.we had come from the amalfi coast from a hotel with a similar rating but there the similarity ended.
central location, walking distance from attractions, restaurants, cafe and city center. breakfast terrace on roof beautiful the bathroom and shower were small and not in a good condition, even bad considering the price we paid, no parking
Location. My only complaint was the "surprise" cash request at check-out for our excursion to Mt. Etna. While the excursion was booked by the hotel, and we were told it would be charged to the room when it was booked, we were not told that we would have to pay for it separately from the room charge, in cash. And its not like the excursion was cheap and you generally have that amount of money in your wallet....
Very friendly staff, ready to help you on all your requests. Good location near the cable road that takes your for 5 minutes to the centre of Taormina with very picturesque landscape, shops and restaurants. Private beach and quite isolated place, calm and beautiful The only thing that the hotel should consider is the breakfast time. Some of the excursions starts quite early and you don't have an opportunity to have some food before it. At least it could be possible to have a sandwich or croissant before leaving
The gardens and terraces were beautiful and well kept Most of the staff were very impersonal, unfriendly and indifferent. We were not at all impressed by the head waiter in the restaurant (glasses and balding) who seemed very stressed and rude, He certainly wasn't popular amongst the younger staff either !!
The rooms were immaculate, the view breathtaking, convenient to transportation and the staff was extremely cordial and helpful. This was the best hotel we stayed in over our 13 days in Sicily. We liked everything!
The restaurant and bar terrace. Also being on the beach.
- Excellent location, on the beach and near to the cable car - good beach facilities including deck chair and towels supplied - Hotel has nice decour and "old world charm" - Friendly, helpful staff with good language skills - Rooms were small and pokey - No gym or excercise facilities - Very expensive mini-bar (e.g. €5 for a can of Coke) - No internet available in rooms, only 1 access point available in hotel and this carried a charge.
Hotel was very pleasant but very expensive for what it offered. Breakfast was very good but the beach was small. I thought it was expensive for what it offered.
Excellent, friendly service. The staff really seemed to want us to have an enjoyable time. The hotel restaurant was quite expensive. It would have been nice to have had a cheaper dining alternative.
I liked the atmosphere. Staff were good. The garden was beautiful. The hotel was very close to the sea and had it own private beach. The staff on the beach at times distributed even some thermal water. What was a sign of a high class hotel, I guess. Everything was clean and bright. Wedding functions every evening. I like the music but the piano playing would go sometimes beyond midnight. lack of direction signs and you could get lost in the beginning. and I think the hotel was quite expensive....
comfortable facilities; friendly, helpful staff; proximity to gondala up to old town of Taromina. parking was remote - takes a bit of time to get car.
Beautiful building, garden, beach and location. Full of ambiance with marvelous views. On bay and sea. Very near to hotel direct cable car to Taormina (every 15 min.untill 01.00 hrs.) Good breakfast in garden with lovely view. Good valet parking service at extra cost. 17Euro/day Staff is helpfull polite and speaks good English.
Amazing little rooftop swimming pool, really friendly and helpful staff, very stylish decor and great location. A real gem of a hotel
Fantastic location, courteous staff and great room - hotel is set back of main street so quiet but near enough for all attractions etc The pool is a lot smaller than it looks in their pictures, but this is a minor issue as beach not too far
in the heart of taormina/clean/modern/wonderful large showers small dogs yelping in hallways
The breakfast was good value with alot of choices. The staff were extremely friendly and very helpful. The hotel was near the main shopping street which was very convenient and near good cafes and restaurants.
This hotel is recommended. The location is great and the garden is very nice. The breakfast could be improved. We ask for an advice regarding nearest beaches, and one of the staff recommended us on a specific beach and called for a pick up... we waited for 45 minutes for a van with which, finally, had no room for us. It was very dissapointing and the staff memebr didn't reach well to our compalin.
The staff. Plus the city of Taormina.
Staff were very friendly and the location was excellent. Rooms were very clean. Just a short cable car ride from the beach. Hotel was quite expensive although it seems all of Taormina is expensive. The roof-top pool is much smaller than in the photos and was quite dirty.
We arrived at 9pm where the hotel staff were alert and welcoming. Hotel is beautiful and in a good location just off the main shopping street Corso Umberto I with its own private lime tree garden. Very clean and fresh room with modern fixtures and fittings. Breakfast was delightful with very nice croissants. Would recommend room with balcony. Walls were quite thin could hear people in the next room talking.
Staff were friendly and accommodating to requests. Location excellent in Taormina.
Staff very good and polite. Room good and value for money off season. Breakfast adequate
Accessibility to town,beautiful pool,well appointed room,hotel fit out with good quality paintings and furniture.Room overlooking the pool and the view to the sea.In all an excellent place to stay They could probably increse the output of the air conditionining.Difficult to keep room cool in hot summer.
The location was great and we had a room with wonderful views. The breakfast was excellent and the choices changed each day. It was only a short walk to the old town and the cable car. Car parking was great - very hard to get in Taormina. The only entrance and exit was down a very very steep circular driveway. Once you had climbed that the rest was easy.
Its proximity to the town and the views were spectacular. Gardens were well done Not really, we were there off season and the pool was shut, I suppose this was understandable
The location was great; overlooking the coastline and only a few minutes walk from the heart of Taormina.
Very well run hotel, great staff, fantastic views, walking distance to town centre. Partition walls between rooms are to light, and the hill out of the hotel was very steep.
very nice location, in the city up on the mountain, nice view. But shower room must be refurbiched.
Modern, comfortable, ideal, located with the attentive intelligent stuff, big rooms, easy to come to the center of Taormina and to the see. Nothing
Beatiful views over the Bay, location within 5 mins walking of centre, lovely pool, friendly staff. Cost of Car Parking 8 euros per day.
Very convenient to bus station, cable car and Taormina town. Pool area very nice as was bar balcony, with a nice view. Public areas very attractive. Free use of internet computer an advantage
the staff attitude -
Location! I'd say is not a 4 stars hotel as advertised!
We stayed in junior suit with a perfect view of Etna and sea; the terrace was perfect..
It was very centrally located within Taormina enabling easy access to various bars and restaurants. It also offered superb panoramic views of the sea and mt Etna. Staff were very firndly and helpful. Out dated decor of rooms and reception/ lounge area of hotel
not a thing everything,the rooms were dirty dust everywhere, windows were filthy,dont think they had ever been used, excuse for an air conditioning unit that was full of bug and germ bearing dust, bathroom was awful the whole place had a seady air about it and I would not put my dog in it if it were a kennal
The room was good, a little old but quaint. It was clean and quite large. The hotel is also old but typical of Taormina. The staff were very polite and helpful. It was quiet and the view from my room beautiful. Breakfast was also very good and the view from the restaurant is of Naxos and Etna. I think it just needs some TLC
The staff were polite and the breakfast was pretty decent. The views from the hotel of Etna and the sea were stunning. This should not be a four star hotel. We paid extra for a 'suite' but arrived to find a small room with a large balcony with a glass ceiling (sun bathing in a green house) - very basic (no mini bar, sky sport TV etc..) The website states beach & pool facilities are at the "Paradise Beach Club in Letojanni at about 10 minutes distance from the hotel". This is a lie. The beach is about 25 minutes by car alone!! If you dont drive then you can get the free hotel minibus. We did this three times and each time it arrived about 20/30 minutes late to collect us. From leaving our room to getting to the hotel pool took about 1 hour!! Avoid this hotel.
The hotel has a pleasant home-like feeling and an excellent location. At breakfast time one can enjoy the view of Mt.Etna from the rooftop terrace. Around the corner are the Public Gardens (Giardino Pubblico), very convenient for a walk in the well tended park, and again with view of Mt.Etna and the sea. At the same time only a few minutes walk away from the main corso. English speakers are well served at the front desk. We were very happy with our choice of accommodation!
very old bed. small bathroom
We had a great view from our room that was wonderful to see each morning.
The warm welcome and helpful staff made the stay an amazing one. Let alone the breathtaking view of the bay.
very relaxed no
beautiful view little parking but understandable
Views of Mt Etna in the morning were great
The feel of the hotel - very Sicilian. Views idyllic. Staff friendly and helpful
We enjoyed the lovely views and gardens all around the hotel. The small number of staff were friendly and helpful and happy to bring drinks of any description to our terrace or out in the gardens. We had a very pleasant 3 day stay at Bel Soggiorno.
Except for the mini shower, superb *** hotel. Excellent breakfast. Very affordable wines available. When a German gentleman exercises his skills (?) on the piano for more than two hours.
The location of the hotel. a lot of steps to reach the room.
The character of the place and the staff I could not criticise this hotel
Excellent location, beautiful panorama, fantastic breakfast served at the terrace, nice and clean room. some traffic noise
Location, helpfulness of staff, breakfasts, views - just about everything. A tad expensive, but worth every penny !!
location/ view and design; very friendly & useful staff
Everything about Hotel Villa Carlotta is beautiful- location, design, ambience and the views are lovely. i have to highly recommend the staff who are second to none and make your whole stay a pleasure from beginning to end. I was unwell while staying there and they were extemely kind and helpful. It was all good.
Very homely hotel with helpful staff. Nothing
Fantastic luxury elegant hotel, beautiful cosy room overlooking the ocean, super roof top terrace where a royal breakfast is served, very nice garden & pool area and extremely professional and attentive staff, they cater a great hotel service. We will be back.
Breakfast on the terrace was really amazing.Both food & location... It was not so close to the Center around 10 minutes walk..
This was a wonderful, small boutique hotel in a magical location which exceeded our expectations . The location is secluded enough from the bustling crowds but close to all of the main attractions of the wonderful Taormina .It has recently been refurbished so everything is new but very well done. Our room was large and very tastefully decorated. with a large balcony with a breathtaking view of the ocean and the hotel nice garden . We spent much of our time on the balcony with a bottle of wine relaxing on the comfortable outdoor furniture enjoying the view. The bathroom was decked out in marble with unique toiletries , robes and slippers ... in other words, we felt the character and chic style , very Italian. The colors they chose are so airy and the room is delightfully spacious . The buffet breakfast was a massive spread of European elegance, not a tacky American buffet- and you were also able to order items from a menu in addition (included in the price), such as crepes... the wait staff was just perfect .In fact the entire time of our stay, we had nothing but an excellent staff- they have mastered when to approach you and when to leave you be- very flawless service in a friendly way, not snooty at all. Taormina is great and staying at this hotel made it even better!
We truly enjoyed our stay
Staff was excellent. The breakfast was delicious!! Our foom was more than I expected!
Staff very friendly and helpful - suite was spacious and upstairs bar and restaurant very really good
Excellant hotel. I love it and I hope I could be this hotel again.
Great location on the main street of the town - convenient to everything and yet quiet. A family-run hotel with a friendly and accomodating staff and a comfortable, intimate facility.
Beautiful room with large balcony and perfect location. Roof terrace had fantastic views of Etna and the sea. Very friendly and helpful staff. A little noisy in the morning due to street noise but not really the hotel's fault!!!
Hotel is well located on a busy shopping street in Taormina and people in the street can be a source of noise at times, but it did not interfere with our stay. Rooms are well maintained and while not overly large are sufficient. Visit the roof top terrace for a good breakfast, and as we did late in the afternoon for a drink and superb views of the mountains and the sea. lift operates from the second through fourth floors.
The overall quality of the hotel was very good - location good - staff very helpful
A perfect location on the main street of Taormina. From the balcony we could watch people walking under the balcony on the main street. Great view on the roof terrace to vulcano etna. Bad smell in the bathroom, as we stepped inside the room - probably was not cleaned up 100% from the last visitor. It went away on second day.
Staff was pleasant and accommodating. Elevator was difficult to operate.
Excellent location in a lovely resort. Lovely hotel with excellent staff. Lovely room. Perfect in every way!
Staff extremely friendly. Greeted with a drink on arrival. Very helpful in informing and booking excursions/walking guide. Breakfast on balcony. Central location. Lift from first floor only.
Location was great, staff was extremely nice, friendly and accommodating. Facility was very clean, could not be cleaner. Breakfast was good. Because it was on the main street, if you have a front room like I did, it could have been noisey but with the air conditioner fan on and with the outside window blinds down I did not notice it at all.
Very good location, central and convenient to shops, resturants and places of interest.Good value. Clean and comfortable.
Very central location and with a quiet room in the back, now problems with noise. Large and almost open breakfast room on top of building.
First and further most our room was very clean and this goes also for the whole hotel. Its location could not be any better. Staff very friendly, socialable and helpful. I would definitely stay at the hotel again if I have the chance. Breakfast was Ok, but I believe that including a couple of items more will make it far better, and would surely meet everyone's needs.
The staff where very friendly and helpful, the room was quiet and comfortable and as I had a last minute deal, excellent value. I decided to stay an extra night it was so nice. The location is excellent, right on the main street. Unfortunately I has a view of the wall behind but considering the cheap rate I can't complain.
Very good location if you want to stay in the heart of city with all the restaurants and pedestrian street nearby. Staying here you are in the center of action. Would recommend this hotel for travelers to Sicily. Was quite noisy as our window looked to the pedestrian street. Nevertheless it was not a big matter to us.
Location was brilliant... on the main street of town
The hotel was in perfect position on the main, pedestrian street of Taormina - everywhere was easy to reach. The staff were very friendly and very efficient. The room was quiet, comfortable and spotless and the breakfast was excellent.
Helpful staff. Great location right on main street. Spacious rooms. Parking is a bit tight but not unusual in these areas.
Helpful staff. Well situated in Toarmina plus parking available.
location (Corso Umberto, main street), friendly staff, clean room. street noise
A little below a 4* standard, mainly bathroom. We are smokers and there was an ashtray in the room. Review however say smokefree hotel
fantastic views; excellent proximity to town centre; courteous staff
Location is good and staff are very helpful The air conditioning was not switched on although the temperatures were high. The overnight temperature in our room was usually over 25C. The hotel adavised that they don't turn on the air conditioning until June.
Obvious this was once one of the celebrity hotels, art deco but now a bit worn. Loved the feel. Staff was excellent. Spectacular views.Very affordable and I would recommend to all.
The view from the balcony was fantastic. You can see the Etna and the beautiful panorama. Our flight was at 11.30pm and we had to leave our room at Midday. which was a bit early, although we asked to extend our time in the room, we could not as the hotel was full up
The Hotel Mediterranee was excellent. The rooms were spotlessly clean, the staff were exceptionally helpful and friendly, the setting was picturesque will wonderful views and the atmosphere was calm and relaxing. I heard someone say that they thought that the shower was too small, but it was big enough for me!!
Situated in a good location 2mins walk down to centre. Pool at roof level. The hotel needs a general overhaul. It is very outdated. I would catagorise as 3star. The breakfast was poor.
This hotel has amazing views of mount etna and the coastline. Location to Taormina's centre is excellent, within easy walking distance, although a steep walk back. Staff pleasant and helpful.
The Dinner Swimming Pool water was not very clean
Excellent location. The pool on the 7th floor is very nice providing a nice view over Taormina. Good value for money. I would definitely return. Breakfasts good definitely better than ok. we did not eat dinner in-house. There is a nice beach at the sister hotel and a return shuttle for €6. For a price/value combo in Taormina this hotel can be strongly recommended. Beach towels a bit thin, the decor is a bit faded, bed was fairly basic
Nice view from the room, very close to Taormine and direct access to the beach. Prices are high for a low season period.
Staff really made this a memorable holiday. Food and service excellent Could do with a few renovations, but this also adds to the charm
Friendly & Helpful staff, nice beach, great views from balcony. Internet access was expensive , €10 per hour.
The room was spacious and clean and I had an excellent sea view. Breakfast was delicious.The staff was friendly and helpful. No.
The hotel room facing the beach, size of the room, the food the shower, there wasn't a real bath tub to stand in whilst taking a shower
Hotel staf and all services were excellent No.
Superb view, helpful staff, clean and comfortable room
The hotel has an old world charm, good size clean rooms. Towels and Chairs provided each day on the beach. Not far from cabelcar which takes you up to the center of Taormina. Evening is boring if you do not go into the city.
the hotel was clean and the staff were nice and friendly. the location and the buffet breakfast the bar was hopeless
Nice restaurant, nice beach Missing water kettle in the room, water stay in bathroom after shower