Desing and confort in the hotel. Also late checkout available till 2 pm without extra cost.
The hotel was very close to the tram line which brought you into the city centre. Staff were very friendly. Air conditioning in the bedroom didn't work very well despite turning it down to the coolest point.
Perfectly clean, quiet, mini bar with no charge!!! Room service 24 hours is not available - at 7 a.m. on the week-end there is not breakfast time yet but you can not order coffee in the room!
It was perfect for a few days. My GPS couldn't find it.
clean,very friendly staff building works in the area
Hotel was clean and modern Pool was closed
clean comfortable rooms, free mini bar and acessories in bathroom price of breakfast and bar
The room was very nice and big
Central, good restaurants very close, very efficient desk and parking service room small, but no problem for short stay
good location parking difficult
We arrived on a public holiday and the hotel was very quiet. Reception staff were most helpful. The room was clean and well appointed. The location of the hotel is such that it is only minutes walk from the historic centre of Murcia and from a wide selection of places to eat. As with many city centre hotels in Spain, the car park is a nightmare with limited space and many obstructions. A public car park is nearby and would have been a better option. Our room on the first floor overlooked the square at the rear of the hotel and it was not possible to obscure the windows to stop being overlooked. The curtains were heavy and almost blacked out the room.
nice building, very central and good breakfast slightly tired paintwork
Location and staff friendliness. Pillows were rather flat and uncomfortable.
the service, the cost the bathroom was a bit tight, the elevators quite ugly and I don´t think it deserves to be a 4 star (although the deal I got was great)
The staff were very friendly, helpful and obliging Although touted as being a 4*, this was probably awarded some years ago - the rooms could do with a 'refresh'.
Visiting the sights of the city of Murcia Nothing really.
close to shops Hard to park outside the hotel on first arrival. The hotel could do with redecoration.
pleasant hotel clean,friendly staff very difficult to find,extremely difficult parking,also very difficult to find entrance to parking
Nice view from the 7th floor but the hotel is a little bit far from the city Murcia.
Just stopped by travelling to Costa del Sol
very comfortable nothing
The hotel is clean and modern free of noise and has comfortable accomodations.
Modern and clean rooms, brand new hotel as of June 2009. Still some work being carried out in some parts of the hotel. Surprinsigly breakfast was not included as was specified at the time of booking (additional 11,70€), and fitness/pool facilities are also not included and cost an additional 2€ fee each time.
The staff were friendly and approachabe and treid to help us giving advice about where to go and how to get there. The dinner was enjoyable and reasonaby priced. They advertised a gym and swimming pool but this was outside the hotel and we had to pay 2 Euros. There was no sauna. The breakfast was poor with ony toast at the week-end and melon and pineapple
Good rapport of quality/price plus the possibility of free use of gym and pool in a facility closeby the hotel. Evrything was meeting my expectation.
I have stayed at this hotell several times, I think the hotel and the staff are excellent and I look forward to my next visit!
Restaurant meal and staff were wonderful. Reception staff were friendly and most helpful. Parking costs were very expensive.
Location Room smelt of cigarrette smoke and bathroom was small, not easy to use the toilet paper due to where situtated.
Comfortable, clean, quiet room. We were allowed to leave our car in the car park for 4 hours after check out. Parking charge is double that charged by the Murcia Hotel Nelva
We have stayed at this hotel many times. On this occasion we noticed a big change. Staff have lost their smile and gave the impression that the bosses have lost interest & ignore feedback. Also charging €10.50 for a slow 256Kbps ADSL line is a rip off. Next time we will stay at the Nelva - not quite so "centrico" but better rooms, better beds, better bathrooms, better service, same price, free WiFi, cheaper parking.
The staff was very friendly and always willing to help with suggestions and directions. I would have like to have a coffee pot in the room and to be able to use the 30 minutes WiFi in the room, rather than in the lobby.
the room was cosy and clean there was no basic service like a tothbrush, toothpaste, lotions or anything, which you can usually find in 4 star hotels.
Modern clean room with ample toileteries, towels etc. The flat screen tv lent to the modern theme of the room. It was great to have a real double bed not two single beds together.
The Reception staff were friendly and welcoming, and spoke both English and Spanish. The room was well appointed, clean and comfortable. Whilst the Hotel is not central, it is only a few minute's walk into the heart of this cultural city. An excellent location made for a good night's sleep. Whilst the underground carpark is adequate, some of the spaces could do with a little more room, and exiting is tight with a larger car. As far as the room goes, the only thing I would add is tea/ coffee making facilities.
Reception staff were very helpful at all times, the twin room was cleaned daily & was comfortable.
The Staff made every effort to accommodation our lask of Spanish speaking to us in English where possible. A Taxi was called for our very early start which was very much appriceiated. All in all a very nice stay.
Convenience for the city The restaurant belonging to the sister hotel across the road had an award for quality. We found it poor and quite expensive for the current climate.
Excellent position to explore Murcia city We felt the reception staff were not very friendly
Nice and cleam room, friendly staff, location. It was not really easy to find.
We love Murcia. Very clean very beautiful city to visit people nice and overall. 10 Nothing. Like. All
Good location, clean and comfortable. Room had mini fridge which was great.
Good location, clean and quiet Charges for car parking
Adequate for a short stay. Good value for money. Claen and compact Easy and inexpensive car parking at hotel, without it parking would have been a nightmare
Simple rate, free wifi, clean room. AC is not working if no one in the room
Restaruant food was very poor. Could not follow directions to get to hotel
Spacious room for being a Campanile. Location is good if you are travelling. Quality of rooms and breakfast ok, but not great. No complaints.
As we arrived into Alicante Airport late in the evening and were traveling to Granada we were looking for a hotel near the motorway for easy access. It does seem to be a little outside the the city but it suited our needs perfectly. The staff were pleasant and we were surprised at the comfort of our room. The bed was incredibly large and comfortable!!! Perfect after a long flight and the lateness of our arrival. Overall an excellent hotel for our needs.
Secure underground parking. Receptionist on arrival was particularly helpful and friendly. Room was very hot as air conditioning didn't work properly + it rattled like there was a loose spanner in it.
the staff was extremely friendly and efficient and the standard of the room was very good for the price
Clean and good for the price A little difficult to figure out how to access the hotel from the street
It was clean and central The room was on the small side and the breakfast was prettyu limited (shortage of fresh fruit and lacked variety)
The hotel is fully renewed, the room was very nice and confortable, nice TV set, complete (and expensive as everywhere else) minibar. Fairly good shower too. The cleaning service is quite noisy, forget about sleeping until 9. Breakfast is rather poor and absolutely not worth the 8 euros it costs.
Morning meal was good but felt rushed by staff to leave at 10:00 AM Lack of parking a problem even at check in. Surrounded by old buildings and neighborhood.
This hotel was central to where I needed to be. Everything in the room was smart, clean and worked! Despite being in a busy location, it was not noisy. Staff were always accomodating and friendly. My previous experiences of single rooms left a lot to be desired, but not this one. I thought it was excellent. The only thing (and this is very minor indeed) is that my room only had a window looking out into the central shaft, so it was pretty dark all the time and I could never tell what the weather was like.
Bottled water should be made available at all times.
Ok space might be little small in the room but I really prefer this hotel than many other 4* hotels. Even if "on the street" hotel is quiet for the location. Staff was execellent and i'm sorry for not finding the same guy on reception when leaving as I wanted to thank him for the room he gave us; the window was on the street and gave us the opportunity on 1st of may to have a priviledged view over a local celebration in the church in front of the hotel. Room is very clean and well designed/furbished considering infrastructural limits. Breakfast was very good and also a good choice we'd recommend. We were in a city trip but the hotel is also best for business. Well, yes the big problem is parking and being by car we've lost more than 1+1/2 hour to be lucky enough to find a parking place (in a forbidden area anyway). A towel hang was unsticked but this is suck a minor item compared to the rest that I still keep on suggesting the hotel (unless you're nervous on parking)
Good locaton in the middle of the city.
Comfortable, clean, close to the city center and central bus station. The breakfast was poor - just few pieces of cheese and ham, dried off and shrunk...
We were very pleased with this hotel. The position is very central and the price was reasonable. We shall use again when visiting Murcia.
Exactly as the website portrayed it, modern, luxurious and excellent customer service. Close enough to walk to city centre, good restaurant, friendly staff. Nothing to dislike
Comfortable and convenient for the Auditorio Prefer it when breakfast is included in the overnight price
The hotel was clean and very beautifull, it offers a great deal of luxury services, the staying in the hotel is pleasant and comforting, the price is exellent!
Very good hotel with fabulous forniture and all kind of facilities available. The room is tidy and very comfotable. The swimming pool is large and clean. Breakfast is abundant and of good quality. Good connection between price and quality. Albergo molto buono con arredamento favoloso e ogni tipo di facilitazione possibile. Le camere sono spaziose e confortevoli. La piscina è spaziosa e pulita. La colazione abbondante e di buona qualità. Ottimo rapporto qualita' prezzo. The parking is a bit expensive but necessary if you travel by car, hence the choise is forced. The streets are complicate so it is difficult to find a free parking around the hotel, and the staff doesn't (obviously) make much effort to explain or indicate you one. Il parcheggio è caro ma indispensabile se viaggiate in macchina, per cui la scelta è forzata. La viabilità è piuttosto complicata ed è quindi difficile trovare un parcheggio gratuito nelle vicinanze, e lo staff ovviamente non si sforza di spiegare o indicarne uno.
High class hotel The hotel stuf hardly speaks English
Very good food at hotel restaurant
The comfort of the room
staff didnt have a clue on where the airport was
Nice business-class type hotel in the centre of Murcia. The room was nice with a big flat screen TV, well stocked mini bar, etc. Bathroom had two basins, a bath with a shower, plus a seperate shower cubicle with a body shower - which was fab. Parking was also easy as the hotel has its own underground car park with lift access straight to the room.
I think this hotel is great value. I loved the large swimming pool, the excellent breakfasts and dinners, the good wi-fi access for the conference goer. A very small point: I like real soap and not little bottles of liquid. Fortunately I had some real soap with me - not always the case.
Convenience of being able to walk everywhere easily. The breakfast in the room service was a bit confusing! Sat morning none arrived due to nobody picking up our 'order sheet' from our door! Had to say at reception - much better Sun A.M.! Plus, no food served in cafe/bar until 8.30pm - we know Spain eats late! But on this occassion, going to a van morrisson concert for 9pm meant we would have welcomed a decent full service. The reception guy was very good and arranged some basic food - unfortunately, the Pork Baguette eaten by my wife made her very ill during the concert!! It was definitely that as I was ok and had not eaten one! We did say at check out and received 7e off bill!
quality and comfort very helpful at front of desk
Fox was the only english news. Cnn, bbc, EuroNews would all be better
It was a beautiful hotel with friendly staff and an excellent restaurant. no
Good location, great breakfast Parking expensive
I felt comfortable N/A
Nice and big room.
Excellent value and extremely well placed for the historical quarter of the city.
excellent helpful staff lack of bar / restaurant service and opening times
Excellent location and great value,clean and comfortable room and helpful English speaking staff. Lack of facilities for a 4 star hotel-no gym
Close to all the cities amenities. Good underground car parking facilities.
The hotel restaurant offered excellent regional cuisine, served by attentive wait staff. Hotel concierge services provided excellent recommendations for city sights and arranged for taxi services. The local is convenient to historical landmarks, as well as the university.
The location for seeing the old town. The food and service in the cafe and the restaurant were excellent The noise of the traffic. It is not mentioned in the literature that the hotel is on a busy road.
Internet access and free parking. The first room we were given smelt of cigarette smoke but we were able to change to another room.
Friendly and helpful staff; good facilities, expecially wireless and internet in lobby; good position and very reasonably priced
Very pleasant, welcoming and comfortable. Double glazing kept traffic noise to a minimum. Highly recommended. A small point but as a regrettably poor Spanish speaker I would wwelcome a review of English language printed material. Directions were not easily understood and this and other hotel information did not reflect the obvious professionalism of the staff.
The staff were excellent all very polite and helpfull A very noisy hotel at night, we were located too near the restauant and we couldnt sleep. This is not a hotel for children.
Nice room, pleasant staff, good coffee in cafe. Not in the best area of the city. Too much smoking by guests. No matter where you went it smelled of smoke. Not good directions to get to the hotel. We were lost but got a police escort to find it!
In the middle of town, especially useful during fiesta parking available, but access a bit difficult
city trip the hotel need to be renovated, it is quite outdated style, but nice price & services
very central staff very poor at english.first room given was very poor,I was moved
location convenient for site seeing and shopping. Staff very helpful and courteous .Although we arrived two hours before check in it was no bother to them and we were allocated a room immediately
Hotel very nice but very hard to find!!
The location was good near the centre of the city and the hotel staff was friendly. Many of the hotel staff did not speak english, but the were though eager to serve in spite of the common language.
Close to shopping we did leave after 1 night as was not in walking distance to the arena as we had been told. Were remoldeling so a bit askew. The person in the room next door took a shower at 4am and I thought I was in a raging waterfall as the wall was very thin apparently.
Ideal location for exploring the old town and cathedral . Helpful and friendly staff, bedroom clean and bright Bathroom very small with only a half bath. Walls are very thin, you can hear people next door quite easily
The staff were extremely nice and helpful. The location was just perfect in the center of the city, while it was cozy and quite.
Location of Hotel to main areas of interest Lack of bar facilities, although coffee bar was open on our last day.
Hotel is close to city center. You can easily visit historical monuments by walking. Conditions were also good. Rooms were clean. Staff was helpful. The only bad thing was the internet connection. It's not working in the rooms.
Clean, chip, close to the station.
Althought beeing very cheap the price becomes a waste because of the bad-mannered personnel and the uncomfortable and stinking rooms. A pesar del precio economico, la relación calidad-precio es baja, porque el personal de recepción es el peor que he tratado en mis mas de 15 años de viajes por Europa. A pesar de estar en una planta de no fumadores las habitaciones apestaban a tabaco negro. Althought beeing very cheap the price becomes a waste because of the bad-mannered personnel and the uncomfortable and stinking rooms.
Room was clean The room was too hot and we couldn't adjust the temp
Comfortable room at a very good price. good location for exploring city on foot
Good value for the money
Convenient location in a quiet street with friendly helpful staff. Close to local bars and restaurants. Room allocated had one window which opened into a light shaft Access to and parking in hotel garage quite difficult for large car.
The room is clean and there is not moquette on the floor. It's locates in a little road, that is a little bit hidden. I had difficulty with the car for finding it.
Location was good for accessing the city centre and the staff were very helpful & friendly
Friendly and helpful staff, very clean room, reasonably good for city centre, onsite parking, walkable distance to main city centre.
The room was nicer than we expected it to be. For a short-term budget stay, everything was just fine. There were no tea or coffee making facilities in the room, and the bar/cafe was not where to get a cup of anything since it was closed in the evening. The staff was always friendly and helpful but only the receptionist had any English.
Good shower. Location is a long walk to city.
The reception staff were excellent and really friendly and helpful The cleanliness war fairly poor and there was a lot of noise
Hotel is ok for one night stay. Free parking in de street next to the hotel. Walking distance to the center. Old and bit scruffy rooms.
Main benefit of the hotel was its cost. I was The main benefit of the hotel was the cost. The location meant getting there by car was easier than ones in the historic centre. It was good to have access to a car park but it wasn't easy to get in or out of!
location,easy to find and free parking available nearby,city centre walkable or short bus ride noisy,due to construction nearby but also could clearly hear other guests coming and going
The price and the fact that all the facilities worked and everything was clean. My room was a little bit too functional - or rather looked too functional.
It was an ideal stop over, basic, clean and within easy walking of city centre.
A pleasant, clean hotel, perfect for a short stay in Murcia. Only 10 minute walk from the centre of town. The cleaners were very, very noisy at 9am on Saturday morning. It is necessary to get a taxi to/from the train station (but only costs euro 6).
Nothing. The air-conditioning unit was very noisy.