Para birimini sadece bu seferlik mi yoksa kalıcı olarak mı yapmak istiyormusunuz?
The checking and security measures we very good.The guest feels safe after the Mumbai Attack on Hotels.
View, Nature and Peace! Food
Staff was excellent, room was nice and comfortable. The food was excellent. The view from my room was not oceanfront but very partial view and the ledge was full of bird poop, so didn't really enjoy the view much.
the food was delicious and the spa with hair salon was a bonus
The bill contain room service meal that I never ordered. The staff did not believe me and told me to wait while they called for the check. Then after 20 minutes they realized their mistake and took the amount of my bill without ever apologizing for accusing me to lying to them.
Big room, free airport car service Staff rip you off with the exchange rate to the dollar, do not use the advertised rate
The bar and restaurant are quite good. The rooms are old, tired and need to be refurbished. The sound transfer between rooms is unacceptable for such a hotel star rating, I could not sleep at all due to continuous noise and doors banging etc. The hotel is overpriced, I moved to the adjacent Novotel for the same price and into a Hotel worthy of the star rating given. The diference was hard to believe.
I liked the ocean view and the breakfast was amazing Rooms not well soundproofed, noisy late night when the bar closed, the beach was not well kept
the manager was very helpful he even upgraded me to suite room
clean and very good service
The hotel staff war good and nice The breakfast was Indian cousin it is very poor
The Staff were polite & helpful. The room was comfortable but had a Air condition problem which could not be sorted & we were offered another room. The view was good espically during the monsoon season. The view from our room was good but the outside of the hotel was littered with filth, plastic bags & bottles, this ruined the overall view. The rooms were little dated in decor esp. the carpets.
very friendly people. the best massour of Mumbai it should be a way for us to know in advance that some amenities are in rehabilitation. the sauna was an important feature to decide, but when i arrived i was informed that it was out of order.
The service was exemplary and the buffet was delicious especially the Philippine breakfast. The whole experience was one to repeat.
Hotel lujoso, muy limpio y habitaciones grandes y comodas, bufet libre muy bueno, personal muy servicial. Posee de una piscina exterior bastante grande.
Tek kelimeyle servis berbat çalışanlar amatördü. Fatura kesmeyi bilmiyorlar. Online rezervasyon yaptırdık dedik faturayı onlar değil online servisin vermesi gerektiğini söyleyip fatura vermek istemediler. Oda temizlği 5 en fazla 10 dakikada oldukça üstünkörü yapılıyordu. Otelin etrafı çıkıp dolaşmakl için tehlikeliydi. bir gece dışarıya yürüyüşe çıktık 5 kişi üzerime atlayıp cüzdanımı almya çalıştı. Bu otelin dışında 50 metre uzaklıkta ve oldukça kalabalık sayılabilecek ancak dilencilerin ve başıboş genelerin bol olduğu bir ortamda oldu. Tabi bu durumda otelin dışına çıkmaya korktuk ancak taksiyle çıkabildik. Plajın dibinde olmasına rağmen oteldeki tüm yabancılar plaja inemiyordu. Sebep ise emniyetli olmaması. otel personeli eğitilmeli ancak otel çevresi için emniyeti geliştirecek ya da turistlerin plaja emniyetli inmesini sağlayacak bir yaptırım olabileceğini sanmıyorum. Otelin yeri yanlış ve mahpushane gibi bir düzeni vardı.
Tek kelimeyle berbat servis ve gereğinden fazla pahalı. Personel alaksaız kaba ve işi bilmiyor. OTlede kalışımızla ilgili istediğmiz faturayı bize vermeyi reddettiler booking.com üzerinden rezervsayon yapılmasına rağmen faturanın sizin tarafınızdan verilmesi gerektiğini söylediler. Odalara yapılan günlük temizlik oldukça basit ve geçiştirmeceyle yapılıyor. Plaja yakın olmasına rağmen plaja gitmek emniyet açısından imkansız. Otelin dışına çıkıp yürümek tehlikeli etrafta pislik, dilenci ve turistlere saldıran bir kalabalık var. Taksiyle ancak çıkılabiliyor. İnternet için minimum 24 saatlik alım mecburi ve oldukça pahalı. 5 yıldız bu otel için oldukça fazla. Personelin nezaket ve servis konusunda cidden eğitlmesi, oda temizliğinin daha iyi yapılması, internet ulaşımı için daha kısa zaman dilimleri için opsiyon olmalı. Verilen hizmete karşılık alınan ücretlerin gözden geçirilmesi gereklidir.
Working was in progress ....smelling paint everywhere... Cannot classify this hotel as a three star ?
We booked for one night and left our baggage at the hotel the next day to do some shopping before we had to get a flight. They were very accomodating. The breakfast was 50/50
The food was great (but took an excessively long time). The room was very nice, but a little damp due to humidity. A great value for the price. Restaurant was very very slow -45 minutes from order to food.
The room was unclean. The towels provided were clearly dirty. We requested a double bed, and maybe this is normal, but we were not expecting it to be 2 single beds simply pushed together. The a/c unit was extremely loud. The staff was rude at check-in.
There was one friendly member of staff that worked in the evening time and he was mist helpful and friendly. The shuttle bus did not run to the airport as was one of the main reasons we booked the hotel.also they advertised a buffet breakfast,this consisted of room service (which we were charged for) and a choice of either cornflakes or scramble eggs.