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Good location with pleasant comunal areas. The bedroom was under sized and the furniture was of a very poor quality.
breakfast buffet was good. Pool and bar lobby area pleasant. One person at the reception (at night) insisted that we pay all in advance. I did not agree as it was contrary to our reservation and it made me angry. He was not polite. We did pay all at checkout (6 days+ parking).
The location of the hotel The rooms where small and uncomfortable, the hotel charged extra money for the use of the safe, they did not gave extra towels, they did not gave towels for the pool
In terms of value for money, you don't get better than this hotel. We stayed for 3 nights and could not fault anything. Originally we had intended to have our evening meal in local restaurants but there was not much choice so used hotel buffet instead; At £10.00 per head it was ideal. We would definitely recommend this hotel.
The hotel was very central
indoor swimming pool, jacuzzi and sauna, a must!!! very near of the centre and sea. some people at the reception were not as friendly and helpful as we could expect
Hotel stood out as being so much better than its competitiors. Breakfast was very reasonably priced
The reception, bar area and restaurant had been beautifully refurbished in contemporary style to a very high standard. The pool and outside bar area were very nice and clean with plenty of sunbeds. I didn't like the old-fashioned small single beds and the blankets and bedcovers. Maybe the hotel should offer some double beds with nice linen and quilts?
The staff was lovely, especially the bar staff who were very friendly, helpful and full of smiles. Bedroom was basic although VERY clean and the lady cleaning the room was very lovely. Shame no family room is facing the pool though.
The hotel was in a good location,about 10 minutes walking from the beach.I recommend it for those who want to be far for the noisy streets which are full of discos and clubs. The fridge and tha safe were locked,so we could not use them!!! I think that these things must have been included into the price which was high enough! We were disappointed when we saw that they were locked.The hotel was noisy,one morning we woke up listening for about an hour furnitures moving and moving around and around upstairs
the hotel but not the location a lot of street noise
No fresh juces ((, poor choice for vegetarians
View, swimmingpool, classic style A loud noice player on the roof of another hotel. Always making noice to scarre birds away. Irritating!
location of the hotel
located on the top of a hill so quiet and beautiful view, free wi-fi in the lobby, building with distinctive character located on the top of a hill so no shops or restaurant very close to the hotel and sometimes windy
The hotel was clean and tidy. Great for parking as the had ample parks.too many steps for young children down to the shops no good for strollers or prams. Beautiful outlook from pool, restaurant and ocean view rooms. Food as expected not great but not bad. Would stay again. The Lack of Internet access and poor mobile phone reception would mean it would not be a great stop for the international traveller and the room phone did not work
Wonderful view of Lloret del Mar, fabulous flowers on the outside, the pool was great, breakfast was amazing with so much choice. The interior of the hotel is very relaxing and bright, and we had a garden which we could access from our room. Wonderful breezes because we are on top of a hill. And we caught the end of a great flamenco show that was put on for the guests. Very enjoyable overall. The hotel staff, for the most part, were nice, but 2 were pretty depressed and never smiled...we had 2 single beds (the twin, but I thought we booked double...) pushed together and they were not comfortable or romantic. You are also on the top of a hill which is great, but does mean a pretty steep climb up the stairs, but if you take it slow it is fine. Not for smokers ...
The room and location Some guests were noisy in the car park while we were there. This happened early hours of the morning
Grand Old Hotel Loud, students, 2 bus loads.
No internet, long way to the beach, rooms are unclean and completely outdated. You can find a lot of nice hotels on the beach for the same price.
met some nice people weather good bar staff very rude
next to everything no sat alite tv
It's really cheap It's too noisy
Very clean room the staff at the reception is very helpful and well mannered No wifi a little bit noisy
Very good junior suite, clean The front desk staff is not pleasant at all, very noisy hotel but it is a little normal for this city
It was clean. Fairly good location, in the center and close to the beach. Better avoid if your standards rise above teenage summer camp. The hotel is quite old. There was a bad smell in the bathroom coming through the otherwise useless ventilation system. Noisy, crowded with teenagers looking for fun and cheap drink. You could easily hear the other rooms and the street (and the pool party). No AC. A total tourist rip off. Add to the room rate the cost of the parking (the same as in other public parking, no deduction made for being a guest of the hotel), the renting of the fan, the renting of the safe box, the renting of the TV remote control (!). We paid for halfboard but the drinks weren't included, not even plain water, and overpriced. And on top of all, we had pigeons in the bathroom ventilation system!
The hotel was in an ideal position, just a few minutes walk through the busy lanes to the beach and promonade walk and cafes. The rooms were very clean, bed linen was crisp white sheets. An abundance of towels in the room. The food via Buffett type self service was different everyday, fresh and plentiful. The gardens were very well kept, plenty of seating on the terrace area. Although in a very central position as stated before, their was hardly any noise, this as due to it having high walls which gave one a feeling of seculsion. Staff were pleasant, helpful and friendly, lead by the manager Anna, who was always available, and interacted with the guests. Will go again. The way that some of the guests treated the staff by being rude and offensive.
Clean, attentive staff, great value Basic food, same each day (you want gourmet - then pay 5* prices!!!)
Town centre location, parking facilities, friendly & helpful staff
The place it's beautiful, nice view on the sea and a great avenue.... Very noisy, there a lot of nightclubs all around the hotel....we didn't sleep well
location some of the ¨stuff
The sea view is an absolute wonder, I just could not leave the room :) Great location on the central palm-tree boulevard along the beach. Nice rooms, good breakfast, helpful staff (Russian-speaking as well). Sea view rooms are absolutely recommended.
Location of the hotel no tea/coffee making facilities
I liked the closeness to the sea best. Secondly to jogg or walk along the beaches. No internet in the rooms is poor 2010
the discount price, location, wi-fi is only downstairs, dust at the top of frames
The position of the hotel great overlooking the beach. Road to cross.The lady who cleaned the room was very helpful and friendly. No friendly greeting at reception or breakfast room. But staff were helpful if asked. We booked a room overlooking the beach but were sent to a room facing a brick wall. This was sorted quickly.
Location The reception staff were OK but not overly friendly. I was also charged an extra 5 Euros and I dont know why as I hadnt used anything extra
Convenient location. Really enjoyed the pool area. I did not find the wait staff friendly during breakfast service.
Perfect hotel, staff, location if person wants to find minus he/she always find it even in 5 star hotel) the location makes it amazing, room are big, i was in low season and it was lazy happy time, enjoy your stay wen your abroad) i would stay there forever and will do it next time
Otelle i̇lgi̇li̇ olumlu tek şey ulaşim i̇çi̇m i̇deal konumda...yürüyerek otogar ve palaja 5 dk.mesafede.. Tamamen öğrenci̇ ve 16-21 yaş grubuna hi̇tap eden bi̇r otel..alt kat di̇sko ve etraf tamamen eğlence yerleri̇yle dolu oldugundan sabaha kadar süren gürültülü bi̇r ortam..yataklar berbat..tahtada yatmak daha i̇yi̇di̇r sanirim..kisacasi uyumak mümkün deği̇l..
It's not far from the beach, it was clean and cool. Airco didn't work one day but it was repaired quickly. Lloret de Mar is a party place, so there's a lot of noise all through the night (earplugs are provided by the hotel).
The hotel situated on the most busy street of the city. Lots of bars, clubs, restaurants. Very noisy at nights, but if your windows come out to the interior court (to the swimming pool), it wouldn't disturb you. But if they come out to the street, it will be very noisy at nights. 5-7 min from the sea. Huge rooms with a balcony.
friendly staff The first room we've recieved was too small and there were bedbugs. our window opened towards the street and the noise level was very high during all hours of the day. The second room we've recieved (per our request) was better (at least it didn't have any bedbugs, thank god). The breakfasts weren't good and the dishes were dirty. The hotel itself didn't have any parking space
Very central, comfortable room and overall good value for money Breakfast was quite poor but expected in 3 star hotel
We had a twin room where each bed almost where a doublebed (probably 1,20 m), which is great when you're a couple. The staff was really nice and could always answer our questions. The breakfastbuffet had lots of different food, which is great. It's a lot of young people in the area - and on the hotel - that party all night. Not a problem on the hotel, but earplugs is recommended if you have a room to the street. Maybe not a hotel for people with small children (due to the partying). No minibar/fridge so you can store water and so on. Also, if you come by car, it's not easy to park right next to the hotel but there are a safe (expensive) parkinggarage nearby.
Great location. Prob not ideal for the younger generation, but with the location and price - its great
Nothing Filthy uncomfortable beds, very noisy at night until 6 am, horrible breakfast
i enjoyed all aspects, but loved the location and the staff..the staff were brilliant not really..too much time having a good time then to thk of negative things
I liked the staff they were very helpful however for the money I paid I thought the hotel would be somewhat a bit better. Nonetheless although the room was very small we slept well. Very small room, no curtain in bathtub and we made a mess to have a shower, Air Condition has no controller in the room because it is switched on by the receptionist.
Excellent breakfast and services as airport transfer. Staff was pleasant and able to recommend us what we wanted. As in Spain, less knowledge of English.
the location was very good. price of the hotel was also very good. the breakfast was very bad. the room was very dirty when we entered and I need 1 whole day and 10 times went to the reseption before the staff cleaned my room. also air condition did not wark and I needed one day to make them repaire it.
clean rooms, nice staff, good food very noisy neighbourhood, poor isolation
hardly any English stayed in the hotel .all information in different language not much sun by the pool
Low price for food and services provided. My credit card was blocked by credit card company after fraud attempt to take money from my account. the only place were I used my credit card during my trip to spain was hotel cleopatra. Master Card did not provide any details and I do not want to blame anybody from the staff, but this is a reality.
The staff were extremely helpful and the breakfast and dinner that we had at the hotel was good. The room was very clean and we had fresh towels and the room was cleaned everyday. The location was also excellent, extremely near to the centre but far enough away to be a peaceful stay. I would definately recommend this hotel. The jacuzzi bath that we recieved was not as impressive as the photo shown. However, the bath that we had in the room was good.
closeness to pedestrian and old town centre, room size, jacuzzi bath shabby furniture,thinness of walls without any sound barriers that protect from noisy neighbours especially late at night,poor buffet at dinner
The friendliness of the staff and the fact that the room was quite clean and the towels were changed every day. They should not serve any kind of meal, it is really hard to find something to eat in what they offer for breakfast/lunch/dinner
It's very convenient location to shops, restaurants, bars and beach, reception staff very helpful and friendly.
the staff the climate the area just everything in general we had a lovely stay and i will recomend it to all my friends.
Staff were very good,reception,dinner hall. The hotel was very clean and was a great location,we will come agian.
Locality of Hotel Poor customer care in respect of overall attitude to clients. When asking for assistance made to feel it was a problem even when asking the most simple question.. Definitley not for the British client even those looking for a simple short break holiday. Travelled with my sister both 50++
Clean and well-staffed, the roof terrace was a big bonus. There was also a small gym area. Well stocked bar. Central and close to the beach. The breakfasts were a big let-down. Fruit juice appeared to be watered down and there was not enough variety in hot dishes.
I have stayed in this hotel four or five times and the staff are super. I will possibly stay again in the future. The one down side to this hotel is the lack of a car park, or parking near by.
definitely not 4 star hotel, very noisy- impossible to sleep, can be only appropriate if you're going to spend all nights in the clubs :). We moved from this hotel and lloret beach to fenals beach, with beautiul nature, where you can really enjoy the holidays and by the way it's 15 min walking from lloret beach
a good ratio between price and what you got Food was too much standard and economic, not so much choices, and in 8 days we never had once the most spanish dish (Paella). There is too much noise in the night (2-3 AM) due to several young guys and girls coming back from disco's.
The reservation terms are confusing. I paid for triple room (2 adults and 1 child) with condition that another 1 child stays free. However, in the hotel they asked me to pay for the second child additional charge. It is really confusing in this particular case. I did not understand if the "hotel" or the "booking.com" makes this part confusing on purpose. Practically no parking available. If you have time please respond me.
The hotel is in an excellent location. It is a small friendly and very clean hotel. The main clients seemed to be French and German. We did not meet any other English clients. The staff were friendly and helpful.
bon location ; friendly staff ; very pleasant..love the pool on the roof
The area is quite safe for families and the hotel staff is helpful. Noise is not that bad in this area however it might be in peak season. Breakfast is poor and starts late in the morning. The bed is not that comfortable and I think facilities to make a cup of tea in the room should be provided.
kindness of the staf, good food, localization lack of place to park, TV set very old anf not working properly
We liked the location and the armosphere of the hotel .The food was good and it was a good place for a family holiday and a good value for money. Just we would like the restaurant staff to speak better English because sometimes we couldn't get each other.We'll go there next year for sure.
The staff were so friendly and helpful. It smelt a bit like cabbage and the food wasnt great!
1. Towels are changed every day. That was huge plus to comfort. 2. Various and tasty food. 3. Very polite and friendly stuff. 4. we liked that no situation appeared to argue. very thin walls in rooms that makes to hear everything outside.
location, the resort, the environmnent Lioret de Mar city life. Friendly hotel staff. Clean rooms, value for money. Good whether, fresh air
Nice pool area. Large bedrooms. Great location, centre of resort.
The location was great one minute or two from the main beach, the supermarket and bus station. The receptionist were very helpfull and the rooms were good. A/c worked perfectly . Breakfast is really good and well worth it with a large variety of cold and hot foods. We also decided to dine at the Hotel's restaurant which had great food and quality service. The corridors can get a little loud in the early mornings and we were woken once or twice by the noise. But other than taht the hotle was great.
The accommodation was clean and comfortable The room we were given was situated next to the lift. The noise from the lift operating could be heard in our room, and this seemed to go on all night long.
I liked it when i wasnt at the crap shack Pretty much the fact that they hit us up for more money when we got there.crap food brekfast buffet a joke
It was clen and new. Nothing.
One could literally wake up and dump oneself into the sea. Reception staff was very helpful and kind. Eventhough it's very close to the sea it is not in the midst of all the chaos and noise. One could easily sleep well at night. Shops start from next door. For whoever is interested in swimming in a pool when you have the beautiful mediterranean sea just round the corner, this hotel's pool is tiny! This didn't bother me though.