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The position of the hotel in the city center next to everything. The room was very small.
WiFi and the clean room Street Noise
Great location, excellent value. Nothing really. A very pleasant stay.
To my knowledge, this hotel is the only one in Grenoble to offer a warm, cosy, and tasteful environment, and a bit of class. The location is magnificient. The staff is extremely helpful and nice. There are many small attentions not always found in similarly priced hotels -- free international press, free wifi, free parking, ... Although I warmly recommend the hotel, I has some drawbacks. The renovation starts to be slightly outdated. The standard rooms are small, the beds are the old French standard size beds, i.e., too short for me. Electrical switches can be inconveniently placed, there are too few electric outlets. Street noise is a (minor) problem even with all windows closed.
The location was superb and the room was nice and warm. Long black hairs came out of the jacuzzi bath when the jets were turned on. My fair haired daughter was in the bath at the time and her body was covered in long back hair. This put me off using the jacuzzi although we had paid extra money for the room especially to have this treat. I re-ran fresh water but when I turned the jacuzzi on the hairs kept coming!! I hope we were just unlucky as all else was clean.
close to railway station. 24 reception, so able to check out early for train. great location on square
Location,location and the scene of alps mountains The staff aren't so friendly beside the room isn't well prepaired
The people at the reception, especially the morning crew was very freindly and helpful. There was a rather unfriendly lady at the reception desk, who left the recognition and greetings of guests to her colleague.
Central location A bit pricey relative to amenities
the central location
Upgrade free to best room
This hotel does not provide evening meals however there are several good restaurants close by. Rooms are very basic but this is reflected in the price. Value for money hotel in the centre of town.
The hotel is comfortable, perfectly situated for travellers (opposite to railway and bus station- easy travel to the Lyon and Geneve airports). The room was large (not always in France), quiet (window to courtyard) and with a nice bathroom. The staff was very friendly. I will stay there once again.
Both my room & bathroom were clean & comfortable, more importantly the location was perfect a few more english speaking channels on the TV
Location - right opposite train station and bus station ( for mountain buses - and to the Grenoble, Lyon and even Geneva airports ) . Breakfast is simple , but hearty , coffee could be improved ! WiFi very difficult to log on to !
The hotel was ok but very spartan for the money.
close to train station
Breakfast -- excellent choice and quality, although few cooked dishes No, I thought it was comfortable, well run, and reasonable value
Easy access to Rail station
Just one thing-distance from the railway station. 1. Room was designed for leisure guests not business ones 2. Terrible arrangement of the furniture/ room articles (impossible to put small notebook on the table as there was already big tv, water heater, huge lamp!) 3. In double room (it means occupied by 2 people!) it was impossible that 2 people work with their notebooks (or at least check emails) 4. The room in general looked like an “old person that got new cloth that was made not by a tailor but carpenter”!!!!!)
Central location was good, rooms and breakfast were very good.
The staff was very friendly, and helpful. The room was very comfortable. Breakfast was very good. Facilities as businessman was also very good.
The location is very nice. Being close to the train station but not noisy at all. The room is clean. Additionally, there are fitness rooms and free xbox360 to play in the lobby, which are awesome choices in spare time of business trips. Also, the staff are very nice.
i was having a 2 day meeting at the chamber which is in the same building room temeperature hot, cant open windows and when i moved to a room where i could it was very noisy outside
excellent location, close to bus and train stations but only a short walk into the centre of town. very helpful and friendly staff. Bar prices
good staff, location and free internet, flexibility in extension of the stay when required. sad that the breakfast is not included in price
almost everything The hotel is at a quiet location. It should be possible to open the windows. Much better than ineffective air conditioning
The hotel has a nice lobby and friendly staff but it is not centrally located for those that wish to tour the city. My stay was disappointing. Internet access was pricy at almost 25 euros for 24 hours. There was little hot water one morning and the room air conditioning was anemic at best. There are better hotels in Grenoble that are more centrally located with lower prices. I suggest the Tulip Inn Hotel Angleterre which is on the edge of the Old Town or the family run Trianon.
The breakfast was the best for my France trip so far. It was a short walk from a Tram stop. It took a while for the staff to attend the front desk. I didn't think the service was represented in the price of the room but these days everything seems to be price tagged over worth.
I liked the location which was really close to the city center and the tram station but... The room servce was unacceptable ( I came back from my city visit tired and looking forward to having a nice rest but what I found it was my bed linen was the old one and they didn't even arrange it properly! ). Besides, they didn't even have the do not disturb tag and many times the housekeeper interrupted my sleep. Another thing that really concerned me was the attitude of the receptionists who always talked in french with me even though it was clear I couldn't speak it.
The services were great.
We needed a nice and uncomplicated hotel and everything was according to our expectations. No luxus class, but we didn't expect that. Clean, nice crew. And: free internet \o/ The coffee could have been a little bit better but breakfast in general was fine.
Good location - within easy reach of the centre plus some nice bars closer at hand. Pleasant staff (including 24-hour reception). Breakfast was good value. And Grenoble itself is a fine little city. There was a lot of building work going on nearby during my stay, meaning noise in the daytime plus quite a lot of cement dust around so the air was drier and less pleasant than one might have hoped for in an Alpine city.
kind staff, the proximity from the tramway station i did checked that the breakfast was inculuded at the price, however while i was having my breakfast, the owner told me that there is no reason to offer my breakfast and that i should pay for it. finally i didn't pay for it, because the owner found that was miscommuncation between booking.com and her hotel but anyway that was very unpolite to approach to client during having meal.
Very nicely decorated in cheerful colors. Extremely friendly staff. Conveniently located close to trams and near main library. Excellent A/C and great free WiFi. Rooms are effectively sound-proofed. Shower was quite small and dark, thanks to an annoying blue shower curtain. Bed was so-so.
the kindlyness of the staff and also the brfeakfast enough... the room was too row...
Good value. Close to Tram Line C so good for the University campus, otherwise a little out from the centre (10 minutes' walk).
Clean comfortable room and very friendly and competent staff Jacuzzi/Hot tub was not working = I reported it but did not hear from anyone.
Comfortable rooms, with modern design, wonderful bathroom, great soft bed & cofee / tea in the room and the option of free parking. If only Internet access was for free, it would complete the whole great experience we had... That didnt change our minds though, that it was a great place to stay.
The staff were very accomodating and spoke English. The room was lovely and the breakfast was amazing. The only small problem was it was a way from any decent restaurants,which meant we ate at the hotel,with limited choice.However the meal was good,if a little expensive.
Quality and value I have come to expect from this brand Information in the room said hotel bar close at midnight,however the two members of staff at reception drinking coffee said it was closed at 1120
Unsual artwork was interesting. Staff in the restaurant were cheerful. View of the mountains was good I was not told that the restaurant would not be open on Sundays before I booked. The restaurant was very understaffed
The hotel was well situated for our needs.
The friendly staff at reception, always there to greet you with a smile happy and to answer any question you might throw at them about anything. No
the staff were very friendly and helpful, breakfast excellent and wonderful view of the mountains from room on top floor.. also good location, within walking distance of the old town.
It was nice room with good restaurant. Sauna club has some space for improvement.
The hotel is newly renovated. The rooms are a little bit small but very clean and decorated with a lot of taste. The staff is very friendly and ready to help you with any problems you might have. Everything is well organized from the minute you step into the hotel untill you leave the premisses. The hotel has it's own parking place which is very rare for hotels in french cities. Not much to say. Maybe that the room are a little bit too small.
Visiting the surrounding area for walks Was a little of a trek out of town particularly when the buses stopped running after 9.00pm but during the day the bus service to the center was excellent
Clean and comfortable. Waiting 2 hours for extra pillows for bed. Limited staff did seem to be busy though.
The hotel was confortable, with air conditioning and cable. Not bad for the price. The room was not clean. Note that the hotel is not in the downtown area.
1. very good room service 2. excellent hotel staff, very nice and helpful: e.g. recommended a very good restaurant and gave directions, completed with a map of Grenoble 1.does not have tea/coffee making facilities in the room 2.thin walls - noisy early in the morning
Almost everything was fine. We were given one towels set only. Internet connection had some problems. Breakfast way too expensive, but there's a boulangerie just in front of the hotel so we had it there. Quite far from the city center.
The stuff were very nice and helpful, rooms are clean , they offer me free breakfast because i faced some problems with internet .
Not mentionned it was not in the center, but 10 minutes by taxi
Recently refurbished so rooms were modern and quite stylish. We just overnighted and didn't have breakfast so can't comment on the food. Free parking was great and we are walkers so it was fine to walk to a restuarant for dinner. Breakfast seemed very expensive compared to other hotels we have stayed at. A more reasonable price may get more takers.
The hotel has comfortable bed with especially nice pillows, which is important to me. Many amenities are included that aren't usually. The rooms are pretty spacious compared to most you will find in Grenoble. The design is a little bit 'cold' and not necessarily my cup of tea, but sort of interesting at the same time. The elevators aren't very 'smart' in their programming. Sometimes they switch direction when you expect them to keep going the same way.
woulb be nice if breakfast was included.seems to hard to get in france.
hotel is very nicely decorated, colorful walls etc
Staff were very friendly and helpful.
The rooms, internet utilities, breakfast and hotel staff
broken light, wifi not working
the hotel was close to the centre of grenoble building work that woke us up at 6.30 in the morning both ays of our stay.
Very friendly staff The Wifi was too slow to be useable (lots of timeout messages)
Helpful staff and receptionists; quiet location and easy access to buses, trams and restaurants.
Great location -- could walk to train station and central town area.
the friendly welcome
We needed a cheap hotel to stay overnight on the way to spain. The hotel is not in the city-centre, but in a very good location if you are by car. The Hotel was clean and the receiption team was excellent. Breakfast seem to be very expensive with over 12 Euro and it was not clear before booking the hotel that it is not included in the room. The hotel equippment in the room has seen better days!
Great service from attentive staff.
Nearness to tram way No
The personnel The very poor quality of the television (screen), room cold, bathroom not very clean
breakfast not good
Bed Advertizing picture in Hotel litterature does not reflect reality. Example: Pool has not been cleaned for 200 years....at least it does look like it!
Location close to city center and our room was comfortable. Windows are sealed.
friendly staff, clean & comfortable room. Although on the outskirts of town, had easy access to city centre. no complaints
It was in a bad part of town. Around many abandoned buildings and nothing to do.