Odaların her gün mükemmel temizlenmesi olumsuz hiç bir şey olmadı
Very convenient, centre of the city The staff was not aware of the price on booking.com
Çok merkezi ve temiz Check Out sırasında uyarmama rağmen kahvaltı fiyatını dahil ederek işlem yapılmış fatura ,istediğimde mail atacağız dendi ama 2 saat sonra tekrar başka bir görevliye gittiğimde sorun giderildi. İlk defa karşılaştım
Konumu muhteşem, Fuar alanına ve şehir merkezine çok yakın, kaldığımız süre boyunca toplu taşımada kullanmamız için bilet verildi. Genel olarak memnun kaldık. Odalar geceleri soğuktu. Bir de ödeme yapmamıza rağmen kendi hatalarından dolayı kayıt bulamadılar ve çalışan ödenmediği konusunda bizimle inatlaştı. tavrı hiç hoş değildi. daha sonra yöneticisi devreye girdi personeli uyardı ve bizden bir çok kez özür diledi.
Resepsiyonun güleryüzlü olmasını Olmadı.
Otel personelinin davranışı, anlayışı ve yardımseverliği mükemmeldi. Şehir merkezine ve tren istasyonuna yakın olması da, şehri gezmek için çok uygun bir lokasyondu.
İşim icabı fuar alanına yürüme mesafesinde olması,temiz,personeli kaliteli bir otel olması hoşuma gitti... hayır herşey çok güzeldi...
My brother and I really enjoyed the stay. Hotel is very near to the central train station. Coming from the airporrt is quite easy. With only 3 stops away you can access to Zeil the main shopping area as well as the old city center which has been rebuilt after the 2nd world war. Tough the bar in the reception failed our hopes on coctails. But overall we really enjoyed our stay on a weekend in Frankfurt. Breakfast was really good....
lokasyon harika, oda konforlu ve temiz klima yok, sadece yere konmuş bir pervane var ve çok gürültülü çalışıyor
wifi signal needs to be better in rooms.there is no chance that you can be online from the rooms
Close to Messe, near the tram line; good food and tasty cocktails, hip space and rooms. Free bikes! They have an affiliation with a gym but there was a hug disconnect between the front desk staff and the gym itself; make sure you get a clear breakdown of what is offered. \ The biggest complaint though, was someone on my team had booked a room through an online vendor, but her father died the night before; when she tried to cancel, they weren't willing to work with her because of the online booking; they wanted to charge her for 90% of the room. Short-sighted of them, as we stay there for a trade show every year. Best they could offer was a credit for a few months. I tried to talk to them but they were not willing to negotiate. Too bad, as we liked the place but probably won't stay there again.
small size, comfort, service, breakfast, beds decor
The hotel was one of the best hotels I've stayed at recently. The staff are really nice and do not hesitate to help, the Gibson music room was a really nice touch as were the free iPads you can get for the duration of your stay. They also offer a free three hour car rent, and the food is exceptional. With open bathrooms this hotel is obviously suited for solo travelers and xouples but not families :-).
friendly staff furniture in breakfast room sometimes uncomfortable (small tables)
I enjoy the life music with a good food and reasonable price at the restaurant.
Rooms were large and comfortable - beautifully designed. Staff were very helpful. Location was handy to the city and main train station. Some staff and restaurant tended to the "too cool for school" side of things.
Nice room, perfect interieur and service My room to the street was to noisy, I will book one to the backyard next time
Very friendly staff ; understanding towards the children; basic but well prepared and very tasty food rooms beautyful but small (for two adults with two small children)
Nice hotel, good designe
The actual hotel and rooms was the most fantastically designed hotel i have ever stayed in, staff were friendly and entertainment at night was superb. I would'nt fault this hotel at all but my only minor complaint was that there wasnt tea and coffee provided in the rooms.
location was very good , staff service and reply to request was polite and efficient , I will be happy to return . during the fairs prices are too high
in my case the best was few steps from the railway station. i travelled a lot during my stay at frankfurt the breakfast could includ more dishes
very convenient location (close to the fair and close to the main station); at the same time my room was very quiet, no noise at all; excellent room, large bathroom with shower and bath tab; nice bed, pillows, blankets - everything! and free wireless internet in the room, easy to handle; hotel staff very helpful, polite, many thanks! few international TV channels and a little bit better breakfast (with better selection of hot meals) would make this hotel perfect; but with laptop, dvd films and internet I did not feel any inconvenience about TV
not flexable to change reservations rseservation managment
Quality of rooms - was very good The only thing we could criticise (and it is being picky) is that the frosted glass bathroom wall was annoying, as it lit up the whole room during middle of the night toilet excursions
Convenient location, cleanliness
The room was neat, and the price was great. Also, the room size was good. I wished if there were more english channels beside CNN and BBC.
I did not like it The staff, the treatment . I paid for room with AC and the AC was not working. I've requested the reception to fix the AC Iwhen I eft in the morning, unfortunately I came at 19:00 and they haven't fix the AC, then after several tries with the hotel staff they send a technician to fix it, yet the AC it's not cooling and then I went by myself to the reception and asked them either to fix it or change the room with a good AC. Believe it or not he told me I can't do any thing for u and he was so careless, I started loss my temper and after a lot of discussions and shouting he said I don't have room similar to your room and I'll give u a smaller room (down grade) without any apology or compliments mean while they did not pay back to me the difference I.e. they are not honest . I don't recommend any one go to this hotel and you can contact me at any time if any one need further clarification .... Thanks
Location and quality 2nd. night we had water leakage from the ceiling of the bathroom, 3rd night we had no water wahtsoever - no refund was offered except free breakfast.
Clean room, nice breakfast.
Beklemediğim kadar iyi oteldi. Beyaz rengin hakim olduğu bir yer. Odalara bir koltuk konulsa iyi olur. Kocaman bir masa ve bir sandalye bulunmakta ancak rahat oturup TV seyretmek için yatmak gerekiyor. Yerler parke ve halı olmadığından sandalye hareketinde ses yapması söz konusu. Koltuk şart. Ancak mimar odada büyükce bir boş alan bırakmış fakat oraya koltuk konulmaz. Yani projeyi biraz fazla detaya inmeden hazırlamış.
Very close to train station I stayed for the night and had to leave early in the morning and the reception agent did not even offer a take along breakfast but charged 15 euros.The hotel front has steep stairs so if you have bags good luck taking them up and up.
The staff were great; always happy to help. Breakfast was provided even though it was after 10am. Late check out, no problem. The rooms were comfortable and the location was perfect, 5 mins walk to the main shopping precinct, 2 mins to the Station and 10 mins to the river. We left our room at 2pm with the sign "please clean room" but the cleaner had already gone for the day so we didnt have clean towels nor a tidy room. Also, the set up for the shower is weird! Dont stay here if you are with family / or a new partner as you can see your room-mate in the shower. no privacy, no intimacy. luckly I was with my girlfriend but if I was with my sister on a family holiday it would have been weird!!!
close to the train station the below it was to soft
The location of the hotel is very convenient for me during the Frankfurt Book Fair. Its only 5 minutes walk. The staircase at the entrance door... and that there is no one to assist us with our luggages when we arrived.
good location, spacious room. breakfest can be more varieties.
This Hotel is one of my favorites hotels.
the location of the hotel was convenient for shopping. I selected the Superior suite, to my suprise I ended up in the basement of the hotel right across from the fitness and sauna area. Also on my floor was the service room, so there was people coming and going out of this room. The carpet also seemed to have spots on the floor
Very good location on financial district in Frankfurt, walking distance to Main river and Bahnhof. Small but well designed modern rooms. New furnitures, clean rooms, good service, rich breakfast. Coffee maker in the room would be great.
everything was ok location service breakfast
The rooms are small but very clean and comfortable, the restaurant and staff are first rate. Very convenient to the exhibition hall.
Hotelroom was nice. There was not very good service in the reception...
Straightforward hotel. Our reservation was for cheaper than the normal price, so for us it was a great deal. We paid 55 euros for one night with breakfast (two people) and for that it was a great deal. Room was a bit hot and opening windows was a bit loud, but it worked out fine and we got a good night sleep. It seems a bit funny to write it, but the curtains in our room were not quite big enough to cover the windows so we had to improvise in order to get privacy.
quite toilet window has no curtain, very bad at night!!
clean, position bad english of the stuff, small rooms for 3 people...
very clean bathroom and the linen. good location The staff is not very helpful. the carpet in the room is not quite clean.
sure the location
Very kind reception stuff,central location, the rest is above average carpet in the room reminds the history of Europe ( plz clean it)
Ease to access shopping center and some beautiful places The elevator is not good
Bad cleaning, bad location
It's in the middle of red light district, curious :) It's really quite, and have the minimum to stay good. Maybe it was not much breakfast.
Nothing!!!I It's in the "Red District". Not suitable for kids to be in the car driving through there just to get to the hotel! Way to expensive for the room!
comfortable room, good breakfast dirty environment of the hotel which is situated in the red light street
It was a very little hotel but perfect for our visit. The staff was very nice and the breakfast was good. Nothing special, but just the normal toast and cereal. The location, it actually wasn't too bad but it was in the Red Light District. I didn't have a huge problem with it, but I know some that would. Also, the room was cold and it took almost the entire night to get it to warm up.
Good value for money. Close to train station, clean room, quite good breakfast, friendly stuff.
Otel dizaynı ve ferah ortam oldukça etkileyici. Fuar alanına çok yakın olması da harika. Genel olarak çok memnun kaldık. Çalışanlar oldukça başarılı, bilgili, yardımsever ve güleryüzlü. Tren yoluna yakın olması sebebiyle gürültü ve toz anlamında biraz sorun yaratıyor. çevre düzenlemesinde biraz daha "yeşil"e ağırlık verilebilir. Odalar da birazcık dar gibi ama iş seyahati için sorun değil.
Perfect location, very nice breakfasts and helpfull staff. Very good price to quality and location ratio.
The Hotel's location is nearby the railway station, and the room is comfortable. the staff's manner is also very good. I would like to reserve this hotel again. The breakfast is limited, need to be improved
Very friendly and helpful staff, clean rooms
Excellent location nearby downtown Frankfurt, Festhalle and Central Station. Very clean hotel. Helpful staff, speaking English. Room was readily available before official 14.00 entry hour. An extra - breakfast was available for only 5 Euro. All was great.
Good location, nice service/staff, also good breakfast. You can hear some noise from outdoor when car pass by.
proximity to the train station
Hotell staff, size of room
Staff and cleanliness
nice staff, good location the price is high.
the location the double beds moved apart easily
There was an unending noise like loud running water day and night and it was difficult to sleep. Tag 1: Ok except for the noise described above. Tag 2: Zefetztes Tuch und wenig Seife. Tag 3: Kein Tuch und keine Seife. War sehr entaeuscht!
Everything was so nice, very clean, very well thought out. Excellent breakfast. Only thing, room a little stuffy, no fan, could not open window again.
Hotel was clean, hotel room and breakfast room were tastefully furnished. Breakfast was a lot better than described in some internet opinions. Door to the hotel room let through some sounds from the corridor, but luckily our room was in quiet location in the end of the corridor. Surrounding sex-bars confused us first but in the end didn't create any problems for our stay at the City Hotel West.
Although booked as a single room, it was a good large size. Although hotel is on what can be a noisy street, windows block this out effectively. Wi-fi apparently not working properly
It was well priced and conveniently located. No frills. Everything worked. Staff were friendly. Tea/coffee making facilities in the room would have been god.
Rooms were clean. During a major event at the Messe Frankfurt, the hotel was probably overbooked. Then they obliged me to stay in the same room as my manager: it is now the first tricky memory we share together !!!
The friendly atmosphere, service attitude and excellent staff It might be about more light in the room
The room was okay--the man at the front desk was great. He always knew my name, had something to say or recommend. Cheap rooms on the streetside are always too noisy.
The hotel was clean and was conveniently located to the Exhibition Halls The price was very expensive when compared to normal rates during other times of the year
It was exactly what I needed. Close to the Bahnhof. Comfortable. Cheap. Friendly. Excellent Breakfast. I have no complaints. No.
Location The room was VERY small, like a closet. It was difficult to even maneuver. The room smelled like sewage. The elevator was very slow. The biggest challenge? The night manager. Ok so I was playing music with my small Bose speaker while walking to my room, but it was a Friday night and the time was before 9 p.m. And the manager approached me and told me not to play music in the halls while walking to my room. I challenged him and he cursed (called me a M.F.) and threatened to throw me out of his hotel (he claimed to be the owner but people at the hotel bar told me he was not). He did try to play nice after that (gave me a beer) but the damage was already done. DO NOT STAY AT THIS HOTEL! I've traveled all over the world and this, singlehandedly, was the worst experience I've ever had at a hotel.
I chose the hotel due to its location, close to the Frankfurt Hauptbahnhof. The closeness to the Red Light District was not an issue for me. There was some (negligeable) noise from the street at night, but I could sleep quite well. The bathroom was by no means impressive - small, no space, the sink a miniature of what it should be, unpersonalized soap and shampoo. The room was clean and a decent size, and the wireless functioned very well. The breakfast is standard continental. I would have expected a wider selection from a four-star hotel. All in all - an ok hotel if you need to catch up an early morning train. If looking for comfort and some more pretentious surroundings, I would go for something else. Unsophisticated breakfast. Very small and uncomfortable bathroom.
Cleanliness, location. Excellent choice of TV channels! No internet access : - (( Tried dozens of times, inquired at the front desk if everything was OK with connections (supposedly it was) and nothing. At this day and age, they should definietly work on that issue. Not sure what was wrong but now I'm staying at a different budget hotel in Germany and everything is fine. So it's not my laptop.
Convenience of locality and attention to detail for client comfort
The counter staff were very friendly and professional and the location was very central if a bit on the seedy side. From the research I did it was the best hotel in our price range and the free wifi and breakfast were a great bonus.
super internet access for free breakfast just till 9:30, i passed one time
location handy for station, airport links street it is on has complicated numbering and Adler section is obscure, difficult to find from map
Friendly staff, very near Frankfurt Hauptbahnhof.
The hotel itself is really good. Definitely it is great option if you came by train (3 minutes walk to main train station). The surrounding city quarter looks quite dangerous during night.
the inside part of the hotel and staf the location is very good but the area is very bad and feels not safe
The location of the hotel is very nice, and very near the train station. And the breakfast is very simple.
pleasant staff, clean facilities, nice breakfast