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valet parking could improve the parking immensily
location and quality
nice quiet place in the old centre of Caceres ,with a lot of opportunities to sitesee or enjoy a good diner . we couldn,t reach the hotel by car due to building,and if we could have reached it, the tennent told us there wouldn,t be any parkingspace ! very anoying when you arrive late in the evening with two little children.No problem if you know in advance, so this should be on the website
Room's Terrace was great for evening smoking. Very close to historic site. Good restaurants in close proximity. Nice bar and breakfast area. Quaint square at front door.
historical building parking
Staff were excellent and advised us of a car park straight out the front (free) when it became available.
Close proximity to town centre. Breakfasts were great and varied to suit all tastes. Facilities were really clean and spacious. Love the historic touches throughout this ole palace. Possibly the heavy dense cigar smoke from some of the clients in the hotel bar which was a bit inhibitory to going in to use the facilities.
position no kettle
Location absolute impossible parking possibilities and no valet parking
Central location great. Bathroom could have been of a better standard
a central clean hotel good value for money
Central to the historical area of the city There was no on-site parking and we had to transfer our luggage from a carpark about 5 mins walk from the hotel. No parking allowed outside the hotel.
Great stay. The apartment was clean, modern, and lovely.
The apartment was a good size and very close to Plaza mayor. It was very reasonably priced for a family of 4. The front room smelt musty but the rest of the apartment was fine.
Excellent value for money and great location. Staff very helpful
Stayed in their appartments- separate from the main hotel. Hote; difficutl to find and approachnwith a car. Appratments away from main hotel and we were given poor directions. locals were very helpful! Appratment next to parking so good in that way, access by car difficult
only 100 metres from the plaza mayor. very comfortable.wonderful bathroom.well equpped for a mini apartment.Public car park opposite.
The location is nearby the historical center. The carpark is a 5 minutes walk away from the hotel. We had to move a lot of luggage which was not a pleasant to do in the heat of the day.
Staff were friendly and helpful. Perfect location. Nice bar next door (for coffee, wine). An English-language television station would be appreciated.
confortable beds too noisy
Very nice staff. Central location. Not ideal for people with cars, nor a location for handicapped people. Staff were very nice. Hotel itself needs repairs and better supervision. Lock on first room did not lock. Lamps in jacuzzi in 2nd room fell off in the bath. Absolutely no presence in the breakfast room after coffee served. Plenty of potencial as a good Hotel just needs some help. Dealt with complaints professionally and to our satisfaction so no critisism not to use their services. Feel free to ohone us on 0041617313152 for details.
Service, location, staff, meals and the beauty of the place.
We found the staff very helpful. It was rather noisy in the evenings.
good staffs , spacious and clean room. nice atmosphere. good location for taking a walk in the old town of Ca'ceres. parking is a little bit far, if you go by the car and find the colume, just aproach the small column, it starts to go down .
Atmosphere and style were excellent - it had almost a home -like feel.Breakfast was good and the terrace for an evening meal really pleasant. As this is a new hotel it is not signposted in the town and was difficult to find with a car in the one way system - worth it when we did find it.
The hotel is a querky and unusual conversion retaining much of the character of its history. It ic centrally places and convenient for access to the old city. It was reasonably priced very comfortable and the staff were very friendly. We want to return. none
Excellent location No bad points
Well situated adjacent to old city. Hotel very quiet, clean and comfortable with interesting historical atmosphere. Very good dinner menu and buffet breakfast was excellent. Car access to the hotel was difficult, due to complicated one-way system in the city and pedestrianised streets adjacent to hotel. In fact Google route information was inaccurate in that it suggested it was possible to drive up to the hotel front door, when this could only be done by contacting the city police via telephone.
It was in the heart of the old city. It was very comfortable and clean. The hotel was interesting in itself as a historical building with our bathroom part of the old chapel. The staff were very helpful and could speak English. It was a good experience.
Really nice hotel, very comfortable & in an excellent location for the city's key sights. Would stay here again & definitely recommend it.
Please write at least 15 words
Within walking distance of Plaza Mayor. Parking garage available and Wifi was very good. The detail to cleaning could have been better. It wasn't perfect but wasn't bad.
Modern, great family room, next to historic centre.
Great value. Modern, spacious rooms. Hard to find, even with gps as it had no door number listed on the website. I drove right past it the first time. The website should also tell you to park in the public parking under the hotel then take the elevator up to reception.
Caceres is a beautiful city and this new hotel is right near to the main medieval square..extremely comfortable and very new.
Very efficient reception staff, large comfortable room, spacious underground car park that was reasonably priced as is the hotel itself. Sadly only one member of staff on reception who although pleasant was unable to clear the queue of people trying to book in, and ask questions about where to eat as the hotels own cafeteria and restaurants were closed due to a private booking!! A very hot August night was hot made any more comfortable by the poor air con in the room which took several hours to reach a reasonable temperature.
We were extremely impressed with the decor and cleanliness of the hotel.
very smart modern hotel, on the edge of a most interesting old town; but difficult to find.
very near to the historic centre, literally a two minute walk. Staff very helpful and polite
--Nicely decorated --Clean rooms --Good facilities --Modern hotel --Convenient location --Friendly and helpful staff --No breakfast included with the hotel rate and the breakfast on site was expensive (12 euros). --We requested a queen bed and got two single beds pushed together.
The Plaza Mayor was inaccessible due to relaying of the entire surface of the square.
Great location and lovely room and hotel Bed was not a double and 2 beds moved quite easily. Water from tap smelled bad.
Very nice and clean hotel. Modernized facility. Good Breakfast at very good rate. Unfortunately, currently the Plaza Mayor is being torn up and renovated. The hotel is on the Plaza and what would normally be a Primo location, is now impossible to drive to on gps and has jackhammer noise. The hotel staff were excellent at changing my room to one in the rear. And there is a way of driving to the side of the hotel - but they have to tell you.
Great hotel unfortunately Playa Mayor, the reason for staying at hotel, was a building site. I would not recommend staying her until the work is completed I should have been informed of the renovations to the Playa Mayor. It was noisy throughout the day and looked an eyesore. Had I known I would have removed this stay from my tour itinerary.
Friendly Staff Noisy
location on main plaza, very nice rooms no parking, had to park several blocks away. Beds hard - seems to be typical of Europe!
location bed rolls away from wall when you sit up against headboard; couldn't read.
Great location No hot water. You should tell us about the parking arrangements before we arrive.
We liked the hotel and found it clean and comfortable. The staff were most helpful and friendly The location of the hotel is excellent The food was very good We did not like the type of glass door (part opaque)to the on suite facilities, it afforded little privacy when using the toilet. The shower head drenched the room when used. It was unfortunate that the Plaza Mayor was dug up but we appreciate that was out of the control of the hotel
Splendid location on the Plaza Mayor/nice brakfast/very friendly staff Difficult to find when arriving by car,it's better to park the car immediatly at the parking and have a short walk with the luggage (200 m)
Central location in city. Parking 200m from hotel, which is not accessible by car; difficult to find despite instructions; loud bar directly beneath bedrooms.
Well situated Limitesd satellite TV
We found the city a wonderful surpise and the hotel was well located. The ease of parking in a city garage was very helpful. Value for money was great.
Good location, as the world heritage site as well as the city center are in the walking distance. Contents of the continental breakfast are good and well considered.
Hotel Don Carlos is a nice small hotel located very close to the walled old city of Caceres. Our room was very nice. It also has a garage a short distance away which is important in picking a hotel within an old city. The Plaza Mayor is under major construction (2010) which makes the location of Hotel Don Carlos, a few blocks southwest, especially desirable at this time. Nothing noted.
A fascinating hotel with great character in the best possible sense. Brilliantly located 3 minutes walk from the old town. Very helpful staff who spoke great English. They automatically e-mailed me very detailed accurate parking instructions within an hour of the booking. My GPS (Garmin) took me straight to the address of the car park. Human navigators might find it a bit more challenging. A very adequate Spanish breakfast. Would love to go back. Nothing.
The staff were extremely friendly and helpful, the room was very nice, with good facilities and a comfortable bed. The hotel is situated very close to all the sights. We would definitely stay there again. The breakfast could have been more substantial.
Great location. Helpful staff Small bathroom but very clean
In the centre of the town. Near to restaurants and bars. An absolute advantage is the secure parking available. A must have in this town.
Nice situation in a nice town. Comfortable and stylish hotel. Finding the hotel and parking nearby was near impossible not helped by streers being closed for repair work.
The hotel's location is in the middle of the city. Considering the room prices, this makes it worthwhile. For those traveling by car, the hotel could be a bit of an incovenience, particularly if you have a lot of luggage, because you have to walk a brief distance down from the closest parking garage to the hotel.
I will always return to this hotel when I am in Caceres.
Pleasant staff. Ample breakfast but limited choice Plaza Mayor is being dug up and is fenced off until 2016 so hotel's location has nothing to compensate for 5 minutes walk from 10 Euro per night car park
Very clean and fresh, great location, wonderful 5th floor view w/elevator and lots of HOT water. Air conditioning very effective. The double bed had no mattress or even a foam pad so it was literally like sleeping on the floor.
They did not open the door when we arrived at 10 pm. There was no sign outside, we knocked and rang the bell. NO ONE came.. We had to walk with our backpacks to find another hotel at midnight. I have called hotels .com and complained but they are not providing the refund that I am requesting. I need this refund because the hotel was incompetent in closing the doors for us.