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Central Location It is classified as a 5 star but is definately not . By upgrading our room 2 levels it became a 4 star. I would recommend hotel by location and staff only.
Nice hotel, room clean, nice people and very good breakfast.
Great breakfast and bistro. The rooms are confortable and clean. Excelent location. The staff at the reception desk could be more friendly.
Very good breakfast and a nice gym center. The room was clean and big. Good lacation, near center. Breakfast on the weekend was better that the one I took on monday, much better!
Very disappointing for a 5 star hotel.In many other countries I believe it would be 3 star.Otherwise ok.Weekend staff appeared to be very inexperienced.
My room was too small for 5 star Hotel (but excellent in cleanliness and well seviced). Carpets were tired in Hallways on floor 5. Overall a pleasant experience.
professional staff, nice room, good breakfast,
Modern design hotel, with all facilities, fantastic staff and not very big but neat rooms. There are a lot of elevators, which all ring a very loud bell when arriving at reguested floors. When you are in a room close to the elevators you gone have problems with sleeping. Some rooms have an extra door that keeps the sound away. The rooms are not really big, not even the suites or more upmarket rooms.
Location was very good, central, reason for the selection. Services also are very good. Breakfast great. Recommended! No, everything was as expected. No problems at all.
The location is excellent, you can walk to almost all points of interest of the city. The elevator was very old. Noisy Hotel. Noisy air conditioner.
The rooms have a lot of noise coming from the street (passing cars etc)
Proximity of the spots Small rooms, street noise, air-con noise.
Location is very good, in a walking distance from calle florida and puerto madero. The elevator makes too much noise!
Its location is very good central Rooms at the front a bit noisy as was the air conditioning unit !! But I am returning !!
Extremely good value for a short city trip. Very helpful and friendly staff
location and price the breakfast room was dirty and the walls needed painting
The room was small but really nice and had everything you need. The hotel is close to the metro and shopping. The staff were really helpful with assistance on tourist matters. Taxis are easy to get just outside. Hotel is also very close to the bus terminal. The breakfast was good. There was a little grocery store just 2 doors down which was handy.
Nice room, staff spoke English and was helpfull, nice comfy bed, nice breakfast, good central location, possibility to book tango and other tours via the hotel. two times we had a cold shower (at 4 pm and the next morning at 8.30 am), tourist tax is not included in the room price, the room was at the street side so very noizy, curtains couldn't close properly so there was some sunlight in the room.
The position its very good.
location, helpfull hotel staff, good value for money, big room for center Buenos Aires
Big room and charm bathroom. Wi-fi works just in hotel hall.
Close to the centre of BA. Friendliness of Staff Its closeness to the heart of the city did mean a fair amount of street noise.
location was great to teh main shopping and soem other key points.It was reasonably quiet despite being central. The internet was expensive and not functional msot fo the time. The kitchettes were nto equipped and the fridge door did nto close - we booked this hotel partly due to havign access to kitchen and it was disappointing. The staff were not always helpful - varied to the individual.
wi fi was very difficult to access. they need to eliminate passwords and configue router for all users
Nothing The pictures of the hotel are quite false, it is old and ugly. Wi-fi super slow.
Good location, near the pedestrian streets. Economical and clean. Maybe a better fruit selection at breakfast.
the location and the price was excellent. The breakfast was generous and very good. We only had a double room and not a room with a kitchen as requested The cleaning staff seemed overworked and our room was not cleaned until very late in the day and ended.up once just asking for clean towels. The staff was very pleasant
They remove the small kitchen service that they had in the room.
Helpful staff and breakfast was excellent No cooking implements in the kitchenette made the cooking facilities less useful
Central location, nice appartment, good value Some reception staff were not very helpful
The primary reasons we chose Amerian Buenos Aires Park Hotel were the cost was reasonable - compared to other Buenos Aires Hotels - and the location was great for being able to walk to most tourist locations. The registration desk seemed too busy at times - we didn't see a "concierge" easily visible and were told on one occasion to use the lobby computer to learn about details of a reservation for a show. The registration staff were helpful and did speak English - which we needed since we don't speak Spanish - but they sometimes seemed too busy.
The hotel is well located in the middle of the downtown. It is very easy to get a cab at that location. The staff was very helpful and pleasant, even when quite busy. The housekeeping staff was discrete and accommodating when asked to come back later. The room was comfortable. The gym is very small and a bit claustrophobic. One serious drawback for an English-speaking traveler is the lack of CNN in English, or any other news in English.
Cheap and. Well located Staff surly, view of walln gym decrepit
good buffet breakfast good location to activities and bus tours. good for walking in pedestrian streets variety of restaurants restaurant ' ' only ok
Location, value for price, friendly and helpful staff, breakfast. n/a
good bed Most of the staff here were rude and not willing to help in any way. Also, double room was booked and we were given a twin room
An excellent hotel - great for shopping situated in the microcentre business area. Standards of service were very good as was the excellent breakfasts.A very enjoyable stay. None
Location short time !
Well located near center. Because I was at second floor, at 9AM there was some noise outside. Another thing is that there is no foreign channel on TV.
Clean and new. Very good selections of breakfast with table-clothe and real china. Room is spacious. Flat screen TV has a lots of English channels to watch.
Large room, bathroom, and shower. Close to Retiro and Puerto Madera. Didn't like the location since we were on a pleasure trip. Liked the Palermo and Soho neighborhoods better.
Confortable, good value
I liked the hotel staff and that It´s downtown and very easy to go anyplace.
Fantastic in every way .Great boutique hotel. Will always go back there. Simply great in all aspects. Nothing at all.
The hotel is a great Boutique style in a great location and very friendly staff.
Very nice to stay, and very good location close to the shopping street, and the subway stations. the sequrity is also very good. It is only a little bit problem to talk with the staff's In the resutrant, not at the front desk in Spanish.
Location, very near of almost evrything in the downtown.
The only thing I liked was the location but it ins´t a very safe area. The room was very small, nothing with what they offer in the Internet pictures, no place in the bathroom to put your personal belongings neat bad there's no place yo hang your clothes or towels, small desk is not functional, long and cold air enters through the windows because it does not close properly, the noise of the street is quite clear in the room. They do not make dollar change in the lobby, and so I did not like the service.
First floor to the street very noisy and dusty.
Friendly staff , good service , room reasonable . Room was a bit worn , need an update to drapes and some fixup of cracks in bathroom . Door did not seem very secure.
Breakfast was very good. The bed were very comfortable. No noise at night. The amiability of the staff. Great location. The wifi at the room was very bad. They need to update the bathroom
the extremely small size of the room. the air in the room was absolutely stuffed. the room had not natural light. the noise of the airconditioner that does not allow one to sleep.
Two rates, one for locals and one for foreigners
Check-in too late, check-out too early.
The staff were friendly ready to help with a smile, speaking English and Portuguese fluently, apart from Spanish obviously. The breakfast were very good, better than any 5 star hotel in Australia or England. The location is simply perfect 20 meters from Lavalle and 2 blocks from the famous Florida. The lifts capacity are for 3 people only, or 2 if you are a McDonalds freak.
Helpfulness of all the staff and we appreciated that the rooms were clean and tidy
central location, and two rooms advertised as 2 bedroom but in fact the second bedroom was lounge room with sofa bed.
The location was good. The breakfast had really good media lunas (croissants) and at least something decent to eat. The hotel advertised free wi-fi in the rooms, but this was not the case. The hotel wanted to charge for wi-fi, and I pointed out that I felt the description was false advertising. The woman I spoke to about this was completely rude about it. The worst part was the poor cleanliness of the hotel. When I arrived, I found that there was toilet paper in the toilet that had not been flushed. The entire room and living spaces did not appear clean at all so I left the next day. There are many other options in Buenos Aires for reasonably priced apart hotels or apartments that you can rent at a cheaper price than this one and they are much cleaner, better maintained, and more modern. I would look elsewhere for a place to stay.
Good central location, excellent value, very friendly staff No
Very friendly and efficient staff. Suite was very roomy; decent-sized kitchen and good lounge/dining area. Kitchen contained the bare essentials and didn't have a sharp knife, but we managed fine with what was there. Excellent location; we found it very quiet despite being on a main city street. Standard breakfast was included in our rate; breakfast is provided for about 4 hours and the earlier you go, the more choice you have. Would definitely stay at Sarmiento Suites again.
This is an excellent budget/boutique hotel, with very comfortable, nicely-designed rooms. Breakfast is basic, a step or two up from continental, but good. Very helpful, friendly staff; there was almost always someone at the desk who spoke English. Definitely recommended. The location is double-edged: on the one hand it's a two block walk from every subway line; on the other, sidewalks are narrow and traffic (and pollution) heavy.
The staff was hospitable and the location was good. The rooms were very old and dingy. Kitchen did not even have the basic stuff. Bathroom did not even have the mats. The whole set seemed to be very old and worn out. it is a very very small hotel. Even the linens and towels were very worn out.
very friendly and helpful staff; great location
staff is good furnitures are old.breakfast is poor as in all buenos aires hotels.there is carsson hotel just 50 meters nearby which has better rooms with half price.
Please write at least 15 words
Rhe room size. Wi-fi did not work at all after repeated requests to review connections. No internet alternatives in room. Hopeless for business people.
Hotel team was very nice and helpful!
The staff were particularly helpful and friendly
Location The street was a little noisy even during the night. As I was in the 2nd floor, I had some problems related to this.
the staff and localitation the city, too much trafic!!!
Our double bedroom was huge with a king size bed. Hotel is conveniently located near to famous calle florida, calle lavalle and corrientes. Generally speaking the place is a little old (very clean though). Bathroom in our room was particularly obsolete
The helpful and polite staff Location didn't feel like the safest and best place in town but with taxis it's no problem
the bed, the breakfast no view from the room
very central and convenient to theatres, shops and restaurants. helpful staff who spoke english
the breakfast the bathroom
The furnishing and decor of the room is modern and well maintained. The location of the hotel is excellent in the Microcentro. The breakfast buffet was rather basic and understocked on a busy weekend morning.
nothing at all. this hotel is not four stars. the breakfast has only croissants, my room view is for vault where i can see other rooms. I paid extra for a better room and I didn't see this value at all. Mostly the staff are very very rude.
Very good location, central There is no safe box in the room
The hotel is right on the pedestrian street, Lavalle, in the heart of the micro-center of the city. Easy access to restaurants, tourist attractions, subway/taxis. The rooms we stayed in were the non-renovated rooms, so they were as clean as can be expected of pretty old furniture and bathroom fixtures. From the rooms that face the street, you can open the window and look down on some of the street entertainment taking place on the corner of Florida. The free wireless internet was available only in the lobby and you wait while the receptionist goes through a cumbersome process to get an access code, only to find out it's good for one hour. I didn't like that the beds were all twin-size, even if you have 3 people. When I asked for a double-size bed, there was nothing available unless I wanted to pay quite a bit more. I didn't like that the mini-fridge is locked and you have to ask to have it opened. Also, I would have preferred that the "included" breakfast be available until 11am or so. We didn't get going early enough in the mornings, after enjoying late evening dinners out on the town in Argentine fashion, to take advantage of it. The only reason I might not recommend this hotel is because there are so many to choose from in that area - you might get all the advantages without the disadvantages somewhere else.
Convenient l;ocation to everything, good value for the money. Breakfast was very good! Staff at the Front Desk were not very friendly at times if you had questions. Coulbe be that I spoke English. Patricio was great!
The location is the best possible, with easy access to the subway and close to most city attractions. The room and bathroom were clean and comfortable. The double room we had booked was not available, so we had to stay in a twin room. The staff said the beds would be joined, what never happened, even though we asked again the next morning. Also, the linens for one of the beds were initially missing, which we were given a request, but we had to make the bed ourselves.
location in the center of historical city lot of noise the fridge was losing water. they ask you to pay in advance which is not noticed on booking.
It was centrally located in the heart of Buenos Aires , was good value for money and the staff very helpful .
The hotel is in a good, safe neighborhood in a great location near Florida pedestrian street and Galleries Pacifico. The rooms are comfortable with an understated elegance. The staff is very helpful and the breakfast buffet is generous. I would stay there again when I visit Buenos Aires again.
location, The location is perfect for downtown shopping and activities. The staff were more than helpful and easy to deal with. The room was drab and the air conditioning was ineffecient. We could turn it on but there are no temp. controls. We had to open the windows to cool the room and you lose privacy and gain street noise.. the electronic room keys were a problem for ten days. They would work a day or one use, than would fail.
Very good location. Staff were very efficient, friendly and helpful. Internet access. Some people (including kids) constantly hogging computers. Either more computers or some control like I have seen it at other hotels might overcome this.
Location Not 4 star as advertised. Small, poorly furnished, old looking.
Very nice and helpful staffs and most of them speak perfect English. Also breakfast is good. Restaurant is also good. No remote control for the air-condition in the room a little bit hot in the first night, in my room a small refrigerator cover is kind of broken, hard to close, but not so important.