Para birimini sadece bu seferlik mi yoksa kalıcı olarak mı yapmak istiyormusunuz?
hotel was clean and good price great loctation loved the rooms very cosy
bed was very comfortable, very conveniant for centre of birmingham.Liked the free papers and fruit at the desk. room was too warm, thought there should be more milk and tea in the room.Bathroom door was hard to close.didnt like that there was nowhere to hang clothes.
Very unique hotel, inside in the style of a ship. Very clean, comfy, modern and very friendly staff, great central location for everything.
Although the room was on the small side it was very comfortable and the room was very clean and just right for an overnight stay. The TV in the room was a bit to big and made your eyes go funny after a while!!
good location for birminghambusiness trip the acoustics from the corridors are poor.
Location, internet, breakfest, the building is nice, the reception with stairs are nice, the staff was corteous. Room is too small for the price, no windows, smells dump.
Excellent condition of room, great shower, huge plasma screen at the end of the bed! No windows in the room!!
compact room, comfy bed
Clean,friendly staff, very good location, free wifi, 5 minute walk from city center Room is very small,Not much room for luggage
It was very close to the Birmingham Symphony Hall and I was able to walk to and from the venue I was attending. I'm elderly and disabled, and it was very convenient for me. I liked the hotel although I'm not absolutely comfortable with the concept of no windows and relying on air conditioning for ventilation. This might be simply a factor of age, it was my first experience of this type of accommodation. I'd stay there again if I was going to Symphony Hall again.
the television it was hard to heat up the room, the shower wets up the whole floor when you go to the toilet
Good staff Want to charge you for water bottles in room No batteries in remote control Cheap toilet paper For the price you pay you would think the hotel would get all these little points right!
Luxury and modern styling, lovely lobby, restaurant and classy bar, clean and felt quality, professional and smart staff The drunk young italian thug at the bar....... The lack of free satellite tv channels...... Plus the parking that had to be in the NCP around the corner was closed at 11pm when I got back to the hotel!
Late check out at 12.00, which means you can have a lovely lie in Unfortunately the temperature was minus 4 degrees and the hotel is not built for cold weather. The rooms were just at a reasonable temperature for someone that doesn't feel the cold too much. The restaurant and lounge area were very cold and whilst the food was excellent, we left as soon as we had finished eating as it was uncomfortable to sit and enjoy.
Excellent facilities Comfortable bed overal good We presumed breakfast and car parking was included in the price as it was the previouse year and cheaper then.
helpful porters at the entrance and the pool.
Wonderful Room Wonderful View Wonderful Spa!
very helpful staff nothing outstanding stood out but it was a very pleasant stay with no problems. too much chlorine in the pool and jacuzzi
Easy walk to NIA. Staff always polite & friendly. Nothing
Well appointed and central location However you look at it £170 can get you overnight anywhere
Dining room staff excellent all staff very helpful Telephoned to change from one room to two. This had not happened on checking in. However we were accommodated a room each and next to each other which was great
Excellent service Nothing
Beautiful hotel, felt right at home. The bed was comfy and the decorating was extroardinary! Nothing!
Traditional comfort with up to date facilities, warm welcoming staff and very good food.
Convenience Old and foul smelling
The location is excellent, right at the heart of prime shopping outlets and 30 meters from all transport. The room was spotless, spacious and very comfortable.
I have stayed at this hotel before and all was as before. The room was clean, the bed comfortable. It was of concern to me that the receptionist did not appear to have my booking - it turned out my name had been spelt wrongly. I had asked for non feather pillows due to an allergy. There was a feather pillow in my room, I had to ask for this to be removed and replaced. There were problems with turning on the water for a bath through a shower mixer.
I stayed there several times and always been very happy, however on this occassion I was very dissapointed in the room wasnt what I expected or value for money.
Nice,clean and comfortable Not that easy to get to in a car.
The hotel was very nice and it is in an excellent location for all the shops. The room was very hot, there was air conditioning but it was very noisy.
The hotel is nice for business trip.
Richard who greated us and checked us out was outstanding. slight damp issue in top corner of bedroom.(not bothered for one night)Bathroom need modernising.
giriş yaparken hotel hakkınıda daha fazla bilgi vermek zorundadırlar.
Otelin yeri ve sigara icilen odalar olmasi. Guvenlik sifir. Otel sehrin gobeginde, gece kapilar acik, lobide hic kimse durmuyor. Iceriye giren cikan belli degil. Yalniz kalanlar, ozellikle bayanlar icin kesinlikle tavsiye etmiyorum. Ve elbette otelin acilen yenilenmesi gerekiyor, kapidan banyoya haliya kadar hersey cok eski ve pis, duvarlar lekeli.
Staff really friendly without fail.
very close to town centre
Large comfortable rooms, well heated and great bed
Breakfast Room was cold. Staff unable to get fixed so put up with it rather than repack and move.
The breakfast was excellent Excessive car charges £24 sterling for one night was excessive, I presume rooms are going to be updated ...
Staff very helpful, nice location. Room was in need of decorative updating, bathroom was scruffy and tired, heater did not work well
the breakfast was fantastic.
The location, comfort and cleanliness of the hotel.
Excellent location, high standard of room, comfortable bed, excellent en suite with bath and shower. Breakfast was not very hot and we had to wait until we had nearly finished before coffee was served, but the choice was good. The plates should have been warmed.
Great, location, good food, and comfortable quiet room!
massage chairs in the spa were a big plus
The availability of an iron and ironing board in my room. When I went down to breakfast I was seated and then ignored for about 25 minutes. I had to ask one of the staff if I could order as I had a tight schedule.
This is the second time here and we had another wonderful time! We especially love the position as its very close to the canal network and various bars and restaurants - plus very near to the City Centre. Lovely atmosphere too as, although its an incredibly comfortable hotel it also has a 'warm and inviting' feel. Your staff are 'second to none' - well done! Hope this assists - thanks.
The service in the bar was appalling and the hotel is starting to look shabby and neglected.
Stylish decor the very poor service!!! both reception and in the restaurant!!!
The comfort of the rooms and big bathrooms along with the atmosphere in the bar/restaurant area. gorgeous breakfasts with very good attention to detail with what was on offer. The shower was a bit low in both pressure and height and the room a bit cool.
Close to Birmingham New Street rail station
room was lovely Checking out was long winded as only one receptionist on, we were checking out at 07.15am (not a busy time!) to be at an appt for 07.30 but receptionist was back & forward as couldn't find a receipt for customer in front of us and never once asked for someone to serve,so we were late for our appt by few minutes....poor
The room was comfortable. The check-in experience was very amateur for a hotel of your calibre. Also I found that the carpet in the room was quite stained.
Otelin konumu çok iyi, tren istasyonu ve merkezdeki retoran ve alışveriş bölgesine 5 dk. yürüme mesafesinde. Yatak çok rahat.Temiz, yeni düzgün rahat bir otel odası.Banyo temiz ve rahat.Biz oteli beğendik. Uzun süre konaklayacaklar için belki dolap yetersiz kalabilir.Kahvalti salonu çok keyifli ancak seçenekler biraz zayıf, tercihiniz klasik ingiliz kahvaltısı ( yumurta,sosis, domates)olursa mutlu olabilirsiniz ancak bunların haricinde sadece reçel, tereyağ, meyve ve mısır gevreği ile kısıtlı bir seçenek sunuyorlar.
Staff very friendly Only 1 bath towel and hand towel for 2 people,the headboard was sticky minor things really and we didnt complain
Convenient to Broad Street. Good breakfast (extra cost though). Parking.
the location of the hotel.comfortable bed. The room is very small and cramped.
Excellent staff, good breakfast Small room -a bit gloomy
No Hotel Literature. Not enough Coffee,tea, Milk.
Only stayed 1 night whilst attending a ball at the icc but found hotel comfortable breakfast excellent. Car parking
Welcome and hotel quality Cab firm supplied by the hotel charged an excessive fare for a short journye, namely £29 for a journey to Wythell
Good location, good cleaness Poor booking process
The staff were very friendly, the hotel was central, room, bathroom very clean. Overall a nice experience
friendly staff and a good evening meal Room size was very small