yerini otele ne zaman gelsem kapıda hiçbirşekide bellboy gelip bavulları almıyor.daha evvelden de otele uyarı yazısı yazmama ve otelden duzeltılecegıne daır bılgı gelsede herhangi bir duzelme yok. birde otel çalışanları son derece soguk ve sert tavırlar ıcerısındeler. bu hos olmayan bır goruntu
Hard to pick up something I liked, maybe the LCD in the room or the location. Total mess in invoicing+guarantee made by a trainee at the beginning : fully paid accomodation + one person breakfast, I was retained for full guarantee accomodation + 2 persons breakfasts !!! thus waisting my credit card allowance. Plus that the final verification invoice was including another significant balance - another trainee ! - everything was finally cleared (that is I hope, at least !) by the manager in line, Cornelia. Thanks, Cornelia. So, be aware of front line trainees at Intercontinental Vienna !
The concierge service was very cooperative from the moment I made the booking. The front desk was equally efficient.
The staff was very helpful, the bar excellent and the food unsurpassed both for quality and value. Beds were good and location the best.
They have relatively small rooms. The amenities are good but the staff is not very friendly or helpfull. They are rather stuck up and obnoxious. The concierge is manned by the back office and sometimes it takes them a while to arrive. They are not in possession of a lot of information they should have at their fingertips. The breakfast is wonderful. Large selection etc. Had dinner there also but the selection is poor expensive and portions are small. See above
nice bed pay for internet, no swimmingpool
Staff was helpful. Big welcoming lobby. Very small rooms, and they need to be renovated. Old furniture, the bathroom was tiny.
Güleryüzlü misafirperver personel, temiz ve bakımlı otel, tarihi bir bina ve bu tarihi değerleri binanın mimarisinde, duvar ve resimlede yaşayabilme hissi. Şehir merkezine yakın ancak sessiz sakin oluşu çok keyifli bir iki gün geçirmemize olanak sağladı. Teşekkürler.
Kısa süreli kalış için çok uygun. özellikle şehir merkezine yakınlığı bir avantaj. personel yakın ve ilgili.
I enjoyed service the most and appreciated hospitality of Mr.Milan very much I have no any complaints.
the room is small but the huge Klimt painting reproduced above the bed makes the room very cosy the breakfast buffet was not 4 stars standard
good central location rooms need modernizing, air-co not potent enough for hot weather
Staff is very friendly and helpful thus compensating for the general poor condition of this sofitel hotel. The hotel does not have the usual sofitel standard. It would need a complete make-over.
On arrival the reception staff were very welcoming and attentive. We looked for a spacious room as my husband has a disability and needs extra space to get around on his walking frame. The room provided was really good. Staff in the bar and restaurant were also very attentive. We liked having tea/coffee making facilities in the room. On the basis of our experience, we will definately return.
Very friendly staff. Helpful information provided. Excellent location and value. Bathroom had mold on tiles--needs upgrading.
friendly and efficient stuff. facility. location (in front of the Konzerthaus!) wireless internet service did not work. I saw customers queuing the reception, trying to know why...
A nice room, quite small though. Complimentary mineral water and shower gel / shampoon refilled every day. Very convenient location, withing walking distance to the main center. Confusing services, everything was charged extra and was very expensive (internet 8 Eur / hour!!!!, breakfast 19 Eur,...). It is a 4* hotel and not the cheapest one, and also because of these extra charges we did not feel as welcomed there as we would expect.
I liked the location, 10 min walk from the city center. The bathroom was quite dirty.
I made a mistake and did wrong date reservation. They were very helpfull in the reception and finally I got three rooms! It was very pleasure stay n the Hotel am Konzerthaus and we want be back soon... We did not get superior rooms as was booked.
Nice and friendly staff. For some reason they use an artificial air-fresh system. No idea why since it is not nice. Please be aware if your booking is including breakfast. If not the breakfast is widely overpriced.
Oda Tasarımı,Yataklar, internet baglantısı kotu kablolu sitemde problem çıkıyor..
hotel önünden otobüs bağlantısının olması garaj girişi çok dar vede ücreti oldukça fazla
Otel çok temiz ve modern tarzda döşenmiş. Çalışanlar çok kibar ve yardımcılar. Sormak istediğim herşey için sanki önceden hazırlıklılarmış gibi hemen yanıtladılar ve çok yardımcı oldular. Very clean and modern decorated hotel. The staff is polite and very helpfull. Kahvaltı menüsü biraz daha geniş olabilirdi.
Tam önünde otobüs durağı var. Buradan 15 dk da bir gelen araçlarla Viyana ringe erişiyorsunuz. Oradan da tüm şehir merkezine erişecek bağlantılar mevcut. Hayır
Otele ulaşım son derece rahat ve kolay,odalar rahat ve bakımlı,iyi döşenmiş,kullanışlı,kahvaltı servisinin erken başlaması özellikle iş ve toplantı amacıyla otelde kalanlar için çok iyi ...Resepsiyon ve restoran çalışanları nazik ve yardımsever Odalara kahve makinası koyulması yararlı olur
Konforu iyi, çalışanlar güler yüzlü ve yardımcı, yemekleri ve yemekleri sunumları çok güzel, lokasyonu çok iyi, temiz.
Otelin yeri sehir merkezini gezmek icin cok uygun. guvenli ve sakin. Kahvaltı fiyatinin oda rakamina dahil olmasi gerekli.
Hotelin konumu ve şehir merkezine yakınlığı uygun, personel güleryüzlü, kahvaltı fena değil... Her gün hazırlamak için odaya çay-kahve bırakılıyordu, ama onları yapacak bir kettle yoktu. Bu amaçla mikrofırının kullanılabileceği önerildi! Bence bu durum 4 yıldız bir hotele yakışmıyordu...
rahat, konforlu, sıcak bir ortam. ulaşım her yere çok kolay. otel çalışanları çok ilgili. suit odalarda mikrodalga fırında kendi yemeğinizi yapma imkanı da var. alakart kahvaltıda ne yazık bizim vazgeçilmezimiz olan peynir ve zeytin yok.
Clean. Hard to see in the dark halls.
Very nice room The air conditioning was not working in the entire hotel I had to move to another hotel at last minute because too warm in room to sleep In room still smell of fresh paint , hotel not yet finished should be good in the future
The great urban ambience, the beds are very comfortable, the friendliness of the staff and the good food.
Friendly staff, loved the quirky decor both in our room and the public spaces.Restaurant was quite good for casual dining. Not a thing!
While the hotel was not in the center of the tourist sites, it was great to be in another part of Vienna and experience an urban themed hotel. I would recommend this hotel to anyone who wants a unique and upbeat experience.
Great location close to City Airport Train Inflexibility of some of the staff
Very convinient location, very close to U3 Rochugasse Station, from the Airport by CAT, one station from Wien Mitte, three station to Stephanspl. nice & clean sauna area, good breakfast, good friendly stuff.
Easy access from Vienna airport; convenient and nice location and rooms
Location to Ubahn, ease of access bed was a bit small
The hotel entrance is located down an adorable little cobblestoned alleyway in Vienna off a major street, making it easy to access but quiet. The rooms were immaculately clean, decorated in a traditional but updated style, with a romantic ambiance. The breakfast buffet available was excellent and a good value. I found nothing to dislike about this hotel! Courteous staff, excellent comfortable rooms, good breakfast and facilities!
Cosy and quality of room and breakfast
It's central in the city and quiet at the same time
The staff was incredibly friendly and helpful. The breakfast was delicious. The room was spacious and clean. I was unhappy that there was not wireless access in the rooms, only in the lobby.
Location was good - very quiet and close to the Underground with a relatively easy walk to the city centre Some minor room maintenance issues with the room.
It has a great location, being close to the City Center, nevertheless, it has an easy access by all transport means. Difficultry to find the hotel garage & parking the car.
Almost, every thing... staff, parking, breakfast, resturant, rooms, suites, location .... every thing
comfort, staff, breakfast, location
great huge room, good price, wellness included
Very clean, staff were very helpful, and the hotel is in a great location.
Everthing was good. Especially Hakan from the reception is a great guy and was very helpful. The breakfast was way too expensive according to what is served.
I don't have any complaint about my stay - the room was huge and very clean. The staff was always helpful. I didn't like the fact that wireless internet was promoted to be free and available in the rooms and it was actually only free at the lobby area...
location complete lack of service; message left for us on Sunday morning (phone number) was not delivered (check outo n Monday morning); when asked about this, the Reception staff stated that they were not on duty the pervious day (?!?!)
The location of the hotel is perfect as you can reach almost everything in short time. The staff did the service in a pleasant manner and with good attitude. All the time we felt like being at home. We cannot recall anything that we did not like...
huge room, very nice location is a bit far
Location No parking provided, no transport to the airport, you have to pay for it, no information provided regarding this. Also you have to pay for taxes not included in the fare. The bed is two joined beds, very uncomfortable.Breakfast not included.
Great location in the center of Vienna. Nice clean room and a very good breakfast included in the package. The final price for the room was much higher than I expected. The advertised room rates should include taxes (which are substantial).
Good location for my needs. But there is not much reharding what I liked best. It fulfilled its purpose which was business travel.
Spacious room and bath room, very clean and well serviced each day. Beds very comfortable. Very little street noise, good sound insulation. Location within 15mins walk to city centre. Did not have breakfast in hotel, used cafes/coffee bars very close by. Reception staff friendly and helpfull.
Ayrılırken şimdiye kadar kullanırken hiç bir ulusal ve uluslararası tesiste problem yaşamadığım maximum kartımı kullnırken problem yaşadım. Sistemlerinde bir problem olduğunu sanıyorum. Çünkü havaalanında kart ile ilgili bir problem yaşamadım.
ulaşım kolaylığı açısından iyi bir otel. Kahvaltısı güzeldi. Kaldığım oda sessiz sakin ve temizdi.
çalışanlar iyi niyetli ve yardımcılar.kahvaltı iyi
Otel oldukça eski ve fiyat/kalite karşılaştırması yaptığımda avrupadaki diğer otellerle kıyasladığımda oldukça pahalı ve görünüm olarak derme-çatma bir havası var.otelden çok dış görünüm olarak bir depo ya da hangara benziyor.o nedenle ben beğenmedim.bir daha kalmayı düşünmüyorum. bir önceki kısma yazdım
Odaların tasarımı çok güzeldi. Kahvaltı çeşitli ve iyiydi. Çalışanları yardım sever ve sıcaklardı. Su içmek istediğimizde odalardaki musluklardan içebileceğimizi söylemişlerdi bu garip gelmişti ama sonra öğrendikki viyananın suları müthişmiş ve odalardan da içilebiliyormuş.
hem ucuz hem şehrin merkezinde,hem de sıcak bir ortam araynlar için harika bir otel
Location to Metro and cbd
room furniture and size no one help with laggage
very quiet rooms very little sun light in the extra sitting area
good location, nice atmosphere extra charge for the WIFI, extra chrge for the garage, wrong photo of the room on the website attached to the price
Modern design, clean rooms, good food...and a surprise: it happened to be my birthday during my staying so the hotel wished Happy Birthday to me through a nice letter and a delicious cake :-)
The Check-in staff were very polite, helpful and efficient. The hotel was immaculately clean and breakfasts were a delight. My room had everything I needed and was of a high standard at a reasonable cost.
It was close to the tram and train stations, and you could move easily everywhere. The room was good size. The room was never clean, they only did the bed. They didn't clean anything else. They take all the money upfront as a deposit.
The Hotel is new, very stylish, with modern decoration, exactly how we like. The Breakfast is expensive, but excellent. Easy access to Garage. The Toiletries. We did not get any Shampoo the 1st night, got 1 Shampoo the 2nd night, no lotion the 2nd night, and we had to ask for Toilet paper and our Body soap was over.
Location was great. Walking distance from the train station where S-bahn running from the airport stops. Also only 2-3 tram stops from the Old town. You could also walk instead of taking the tram. 15 minutes of walking will get you to most of the sightseeing places. Rooms were modern and nice, so were the sauna and the fitness center. Overall, apart from couple of small issues i will mention below, I can definitely recommend this hotel. absolute value for money. They put a block on my credit card for 750 euros while my total cost stay would be around 470 and I specifically mentioned when I was checking in that I would be paying in cash while checking out. They should have warned about this in advance because I've done quite a bit of shopping in Vienna but couldnt buy some of the things I intended to because my credit card limit was full due to the 750 euros block. Room service could be better as how they cleaned the room was a bit below standards compared to similar price level hotels that I've stayed around Europe before. It wasnt bad, but it wasnt spotless either. Pillows on the bed were uncomfortable and there were only a some English channels on TV--and they were all news channels--not enough
Nice place, well located No bathroom door! Even in a suite with 3 beds. What a horrid design! Inappropriate for older children or anything but couples.
ease of transportaqtion extremely hot room
Location is good. Dont go there.
Nice location. Expensive parking. Helpful staff.
Excellent mattress, very good breakfast buffet, clean bathrooms with excellent soap, staff was prompt and polite Lousy looking rooms (like an old school dorm feel), ceiling plaster had fallen off in a couple of places, garage charged 15Euro/day when private parking was available for 4 euros up the street, , no bar, no service in rooms (for 4* it ranks badly), not in the center it's a leisurely 15- 20min walk (not 5min ), couldn't even extend my stay at the front desk but had to do it through the net (again) because they wouldn't give me same rate, no internet in room, television was the 12" from 1980s and no air conditioning (gets hot in the summer).
politeness of the concierge
The coffee that is served and the politeness of the workers Internet is almost free in everywhere but somehow it is 3 euros for 30 min. I really didn't understand that, though it is a 4 star hotel even mcdonald's have a free wifi...
Friendly, comfortable and clean... While check-out process...
It's nice hotel, the price for the offer was ok, staff was kind and helpful, I like that has it's own garage; however I don't think this is a 4 star hotel (small bathroom etc).
Very friendly staff and willing to accommodate early check in. The location is very central to the main attractions and short walk to Midi train station. The room was small for a longer term stay, but acceptable for a day to a few days.
The WIFI connection was mainly unreachable - No wired Internet connection Parking fee - I did know about it in advance.
Newly refurbished - great location
I advised all family men to this hotel. Their motto is feel home, really you will feel home and comfort.
Clean, appeared new, well maintained, very good location, quiet, lots of space, felt more like living there than passing through.
Very quiet place (in a courtyard). Non-touristic, but very clean and safe neighborhood (women walking alone at night, sometimes with young children). Close to subway station (5 minutes walking) and to the center of the city (4 subway stations). Large appartment. Market is two minutes walking from the appartment. A coffee machine is centraly located. The taste is so so. I would have prefered one in the appartment.
Lots of space and tastefully decorated, provides an opportunity to live like a local. The kitchen did not have a microwave or a toaster or coffee maker (other than a kettle). The apartments are not intended to be tourist accommodation and required the signing of a formal lease. If relying on public transport, be aware that at least two different trains/trams/buses will be required to reach most tourist spots that aren't in the centre of the city.
We stayed with a 4-year-old and were very comfortable - enough room for everyone. The room was spotless and the beds were so cozy - we all slept beautifully (unusual for a hotel). 5-minute walk to the U-Bahn, and we ate at a different restaurant, bakery or cafe nearby every day & night for 8 days - the selection was excellent. Two grocery stores in 5 minute walk. It felt like living in the city rather than visiting. The proprietor was extremely solicitous and made sure we were happy. Just know that while booking.com lists the Double Executive as "1 Double, 1 Single Room" there are actually Double Executives with only 1 Double room. If you are expecting that there will be 2 bedrooms, as we needed when staying with a child, you should let the proprietor know in your booking to avoid misunderstanding. We were able to change and the proprietor was very helpful, but it was upsetting at first after a long exhausting flight.
Large apartment with all comforts. Perfect arrangement for arrival when the reception is closed. Apartments on the top floor can be warm with on hot summerdays
Beautiful room, very quiet. Immaculate, great kitchen.
the space and comfort of the rooms the Elevator