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The location was very good... close to metro train station and shopping area. Staff was helpful. Buffet style dining was good. The bed, while very much appreciated king size, the mattress could have been a little thicker and softer and the pillows a little more fluffier.
The location was the main reason for me.
The hotel is making good progress with modernisations and it's easy to see how much better the place is looking. The rooms are good and the air conditioning make them even more comfortable. The main pool is great if a little busy, and the view from the rooftop pool is impressive. Overall, the Cervantes offers good value for money, but don't expect too many 4-star frills. The lifts are painfully slow and there are not enough beds by the pool (I was annoyed so many beds lay unused but covered with someone's towel all day). Don't come for the food. It's not great and the queues are huge. There are lots of good restaurants nearby (to suit all tastes and budgets).
Matress are horrible
Very good and nice hotel situated in the center of Torremolinos. Inside the hotel it reamins quiet and gentle, without any noice or rumours of the outside world. The crowdy town is left behind when you pass the hotel doors
some of the staff were pleasant but not all. not enough variety in the evening meal. hotel needs modernisation.
comfortable rooms and helpful staff we stayed half board and were disapointed at the lack of fresh fruit available at breakfast
it was at the centre of the city which was good, nice n clean. food was good the only thing that ruined our holiday was when we where told it had sat tv, but they didnt tell us that all 35 channels where in spanish and german and not one english channel to be watched esp in winter at nite time. The fact that some german ppl where aloud to sit in the sauna completely naked really made me feel uncomfortable,
Because of the location in the centre. There was no internet possibillity, which is very usefull.
excellent location to center of torremolinos, modern hotel for the area, clean, good price The breakfast buffet was horrible, not worth eating. Better off buying breakfast elsewhere. WiFi in lobby not connected to to intenet and spoke to reception and they had no clue!
The location of the hotel is best. Too noisy both from the street and in the hotel. Walls are too thin. Breakfast is nothing to brag about. We expect a better standard of a grand hotel.
Excellent location. Friendly, helpful staff. Free wifi in lobby was so slow I was not even tempted to pay to use it in my room. After long layovers better arriving, all I wanted was to soak in a hot bath. Hotel has showers in rooms. Food varies from excellent to British.
hotels position you are close to everything
The Air Conditioner
location; excellent for town,train station & enjoyable walking distance to beach
It was not too expensive The staff forgot to tell us that we had to put the card on the room key in a slot to turn the lights. It was a little frustratinf at first.
The hotel is perfectly located in the centre of Torremolinos. We found it quiet and the room very comfortable. There are several bars nearby for breakfast. The cark park, (under San Miguel Commercial Centre) worked out at 7€ for the 24hours of our stay. We even had access to our room at 11 in the morning. A hairdrier would have been useful.
quiet and price hard to find
great area and close to all amienities
When I left. Attitude of the staff (only interested in taking your money), total lack of interest in providing any local information or services offered, standard of room (shower flooding bathroom after just two mins etc).
The hotel is good value for this money. Located is the very centre of Torremolinos. Can't say the all the receptionists very equally great, but the Argentinian guy tries hard to do his job Beds were not too comfortable. The restaurant was closed during our stay
Nice size room not helpful regarding the use of phones, also television did not work.
it was really close the the restaurants and 10 minute walk from the beach furniture is extremely plain and tv did not work, but the room did its job because only stayed one night. had asked for a double and gave us a triple bedroom.
i only stayed for one nifght but it was good for what we needed The noise is really bad. You can hear every movement in the corridor and the other rooms. If you want a relaxing stay it's not the best hotel
Went to beach
central location ideal for shops bars and one minute from train station which is excellent and cheap for trips and the airport no views from rooms and no swimming pool
Within easy reach of the train service to Malaga
location of the Hotel
Very central location, cannot be better: close to the beach (just a road in between), to the supermarket, to the restaurants, on the shopping street, among the shops. Helpful, flexible and understanding staff with friendly and relaxed attitude...the key to the room and the front door are given so that you can enjoy full-liberty regarding the time to enter or leave the Hostel. 1PC is available at Hostel's restaurant, Internet connection is free; practical for checking your e-mails. Air-conditioner and and ceiling ventilator are available in the room; that's good. The room was very small and dark: the lighting of the rooms should be improved. Even walking around in the room was difficult (it was so small); there is not even a small table to sit and read/write something. There should be at least a small table at least at the balcony. The lock of the balcony door is too simple. The breakfast was too simple, insufficient.
My room was small and there was not much space to move around, the weather was very hot and there were no controls on the air con.
Great value for money, in comparison with other 3* hotels in Torremolinos. Very good variety of food during breakfast, lunch and dinner. Basic variety of food for all inclusive service. Close to the railway station and to the airport (Taxi in the night from hotel to airport costs 18 eur only). Uncomfortable beds, no double bed, only two separated beds available. To many people in the hotel for available lifts, during the peak hours (breakfast, lunch, dinner time) steps instead of lifts using is needed (please, take to account the 10 floors of hotel) Small hotel swimming pool and related place close to it. It is needed to reserve a place in the very early morning. Quite noisy in the pool area and during the peak hours in the restaurant also connected with chaos. Air conditioning also noisy. Far away from the beach, 20 min by foot, a lot of stairs.
left to do my thing, when a problem occured witm my door access card it was dealt with-and resolved- immediately very noisy, total payment in advance
food Hotel is huge, dirty, room smelled very bad from sewage in the bathroom. Extremely busy and only one lift for hundreds of rooms. Good food but it was an awful crowd at the table. I do not recommend . The worst that I stayed in Spain.
It is located at the Torremolinos station. During my stays, there were evening events at the pool of the hotel till 23:00. I wanted to sleep, I was annoyed by such noisy event.
All-inclusive option with good food.
Friendly staff, good location for where we wanted to be. Very reasonable prices. We only ate breakfast there, and it was absolutely awful although there was a large selection. Saying that, we didn't go for the food... so not really a big deal. Worst cup of coffee I've ever had in Spain though!
It was too far from beach, some facilities which was stated in site was not available like free safety box or satelite TV
pool area very busy and the pool was a bit to small
The view from our terrace overlooking the main avenue, the sea and the all area
everything was great. I really recommend...
The room was excellent with a lovely balcony and the staff were friendly. breakfast was really good too.
The room was not clean enough.A smelly the room.It was not bad breakfast,however the staff a bit impolte.In the recepcion,we have to deposited the money for the T.V. remote control.We felt a bit awkward to be 3star hotel.
Clean and spacious room No swimming pool
Freindly staff, room clean & comfortable, nice balcony with sea view No tea/coffee making facility in room, no english TV channels
Location, 24hr reception, breakfast Double room was small
Clean Poor fittings, Cracks in Wall, Light Bulbs not working
it was spotless , in great location for ammenities, and great staff.
it's central location
Location in city center
The freedom to come and go as we pleased the lady who cleaned our room was neither efficient nor interested
Near local centre and train station.
room 1124...first stay, good location......compared with Natali and Cerventes, food less choice .... but better cooked than Nataili..... big plus free wine/water/sangria at dinner ...... staff very good....good value for money Room/balcony small for two ..... OK for one... room 1124....the carpets in corridors and walls need attention/replacement
Central location and close proximately to rail & bus stations and sea front. Lack of english speaking television stations
The hotel is situated in the town centre. Makes it easier to explore the Costa Del Sol.Bus and train stations are 100 metres away.
Its location in the centre of torremolinos was excellent. Excellent value for money,and I would go back again as a basic break. It was clean and a reasonable variety of food. A bit crowded in the evening with such a large group of spanish senior citizens staying on holiday which ment waiting for a table. Sometimes at breakfast also, but as we were on a short break it was ok.
The Parking is deceptive. They say there is free parking. There is none. Then they say there is discount parking for 5 euros. There is not. It is expensive. They are liars. You have to PAY for WIFI. This is 2015. The walls are dirty, for example, and the carpets stained. The hotel is dated and disgusting.
The situation is brilliant, train station & bus stop are just at end of road. Also, selection of food is excellent & not forgetting the shopping - great. You are in the centre of everything at the Flamingo.
Convenience to resort centre Food was very poor. Not a great selection. Food that should have been hot was cold and cold meats were displayed under hot lights. Dining room was uncomfortably hot. Needs better air conditioning. Electronic key to our room broke six times. We were offered a move but declined as it would have meant moving to a higher floor and the lifts were always packed. Staff were very helpful and friendly.
Location near the beach good. Apartment good nad well erquipped.
Clean rooms every day. Flexibel staff. Good swimming pool, not to many people
Good service and frendly staff.
Great location close to the beach, shopping and restaurants. Staff was very nice and spoke English. Overall the hotel location is the best followed by the price. If you want a reasonable hotel close to the beach, shopping and food this might be a good choice. Beds are hard and uncomfortable, room was outdated, worn and in need of a good cleaning. We requested a non smoking room and got a smoking. Overall not too bad, the location made up for the room.
leaving the hotel bed stiff,lack of pillows, poor maintance staff and bar closed too early.
Litf to city center is very good solution. Apartament was very nice with seaview. only 5 tv channels (all in Spanish)
The hotel is really close to airport, only 20 euro in a taxi and 2 minute walk to the beach. good location all round. The hotel bar is not manned on a constant basis. You could be waiting at least 10 minutes to order a drink as the bar man also was working in the restaraunt part. An extra staff member would be useful.
Location, seaview, room facilities Key card took multiple attempts before unlocking door
Location. Good ambience and pleasant staff. Very bad TV quality. Bad antenna.
Great location. Close to the beach but also a lift to the town center. I found this hotel to be great value for the money. The room was a bit dated but I can live with that.
close to centre and the beach.staff always willing to help.
A Quiet hotel with Staff that were not intrusive but helpful when help was needed. Excellent location.
using the pool at the evening when everybody was sleeping already
nice view main courses for dinner were always cold and water was never boiling for tea in the morning.
the indoor pool was great had to pay for tv in english only cnn free
Good location , indoor pool nice and warm although not very big Breakfast very poor , cold bacon and eggs every day toaster not very good took two goes to get toast done , only one toaster , tea bags not labelled , difficult to tell what teabags were what .plates not warm enough , some hotels have special plate warmers to keep plates warm , eggs wern,t cooked properly , white of egg still clear and runny these are basic things that a hotel should be able to sort out easily at minimal cost . the receptionist with dark hair was very beautiful and polite.
Reception Staff very helpful, location excellent.
Wi-fi didn´t work
good position close to the ship to Cadiz, swimming pool little parking inside
Staff, and cleanliness. The fact that I was made to pay for the hotel on arrival. This has never happened to me having stayed at hotels across the globe, including USA, Holland, and UK. Very disappointed
location was very good
basic hostel in good location, but clean needs to be better equipped. towels ect.
Aircondition is so important but that hotel hadnot siutable aircondition
price was adequate to quality bathrooms were very tiny and not clean; water was either very hot or cold and was trickling
cheap option for short stay very noisy (close to street), not recommended for more than 3 nights
location and friendly staff found roaches in room at night. lobby and hallway very load with kids. my do not disturb sing was taken from my door and never received another so was woken up several times. air in room not cool enough. i would recommend this hotel for families but not to people without.
good food ,but each day still the same sortiment,small swiming pool,on the lunch and dinner you must buy watter also you pay full board
Generally a good value for money, nicely situated in the heart of Torremolinos close to all amenities, restaurants and night entertainment. quite a walk to the beach (hotel on a hill) but the hotel serves a free bus shuttle several times a day.It has all you need but don't expect luxury of course. Some rooms are on the noisy street side. the air-conditioning stops working between 5 am and 12pm. breakfasts very repetitive - fried eggs and bacon plus some ham, cornflakes and bread. generally poor choice of vegs and fruit, so disastrous to a person wanting to eat healthy. the swimming pool is tiny,placed on a terrace street-side,to me unbearable.the gym open only 2 hrs a day (12-2pm)!!!
situation good,breakfast good,dancing at night most enjoyable.
the room was very comfortable and the location was great! you had to pay an extra 20 euros for the tv remote control
good location, cleanliness and food, this being my 5th stay at Natali lifts can be a problem at meal times
Very close to shopping and if desired public transport to other locations Nothing
We liked the cleanliness and comfort of the room and the location for us was perfect.
It was central and handy to shops in centre of Torremolinos.
The position was excellent for the type of accommodation we required. The staff were helpful and in particular one female called Maria was fantastic. The hotel is quaint and really inexpensive and couldn,t have been better for a couple of nights stay prior to taking our tour from Torremolinas.
The El Pozo is nicely situated and the rooms were of high standard, especially the bathroom. It was good to have decent shower pressure for a change Lack of anywhere to lie on a sun terrace. The roof terraces apparently all allocated to specific bedrooms
ease of accesss to town
The helpfull and friendly staff.
very clean comfy room. very helpful and friendly staff. typically spanish, unspoilt and pretty little hotel. would feel inspried to write there!
centr of city = shopping and restorants, v.friendly personal, hotel is placed near supermarkets....
Central location, friendliness of personell, large room/bath/balcony Smelly sink, strict key deposit
Friendly helpful staff. Very clean and well maintained, convenient for the whole of Torremolinos None
Location, cost, and a storage room for bagage after checking-out Very, very pory sound insulation. I only got 2 hours sleep on the first night due to a group of boys talking, laughing and snoring. I could even hear the air-con in another room and people walking along the hallway.
very friendly and homely
hotel very clean and comfortable. staff lovely, basic, but good value for what you get. would go again
it was cheap and comfortable. exactly what we needed for one-night stay