Artılar: SIRKETIN IZMIR ADNAN MENDERES HAVALIMANINDA GOREVLI GULERYUZLU YARDIMSEVER VE ILGILI PERSONELINE TESEKKURLER. ISLERINI GAYET CIDDI YAPIYORLAR.
23 Kas 2017
HErşey harika idi
Artılar: KEsinlikle arabalar son derece iyiydi.
Eksiler: full kasko yaptırırken bir üst model aracı hediye olarak vereceklerini söyledirler ama +5 tl ücret yansıtmışlar. Parasında değilim ama doğru bilgi verilmesi kesinlikle önemli.
4 Oca 2018
Eksiler: It took me 45 minutes to take the car even though I had a certain urgency. Personnel at service desk was arrogant, discussing with me for every my opinion and judging my decisions if they are not in line with what he wants to sell (ex. Kasko service). He pretended to know everything with regards to rental market in Turkey, did not care anything about servicing me. He told that he is not a salesperson but customer care but actually he does not care anything about the customer. The service is inflexible. I had a problem with payment from my credit card thus had to call my boyfriend to make the payment with his card. The personnel did not accept (with him physcially present at desk to sign any relevant document) saying that it is necessary to cancel the reservation to remake it or modify the main driver. However he could not do any of them and told me to call Car Trawler (only English service is available, what if I do not know English?). Many other problems that I would like to only forget. I don't want to be obliged to turn back this rental agency again.