The hotel was very luxurious and modern. Room was extremely clean. Overall great experiance. I would recommend this hotel too others. The rooms are a bit pricey.
The front staff and manager were extremely accomodating after having a 2 hour tiff with the booking company I used (Get a Room, you were terrible). The room was clean and contemporary which me and my guests enjoyed. For the price, it was reasonable due to the location right next to the commons and for a saturday night in Boston. Wifi was free and they had speakers to hook up an iPad to play music. Parking was $50 for valet. ~$40 in the surrounding parking lots for overnight.
The w never disappoints. I had quite a pleasant and extraordinary stay. No.
highly service-oriented staff, modern and luxurious styled rooms, rather 5 than 4 stars for the rooms - you feel comfortable in this hotel bathroom: open wall to the room, no bath tube in the single-bed rooms
Brand new hotel Staff are not up to the W standard
I found the overall experience of staying in the W very relaxing and comfortable.
Clean, comfortable and in a great location Lobby extremely loud
Wonderful building and facilities. Clean, comfortable. Great location. I have stayed at several Starwood Hotels and usually the W staff is a little bit more hospitable and welcoming. This particular staff was not very welcoming and when I had questions I was met with some interesting attitudes. All in all, great hotel - just think like every hotel somethings can be improved.
location, comfort, quiet overnight parking does not have to be this expensive
The interior of the hotel. That was about it. The room was not only small but watching tv was only possible sitting on the edge of the bed on the side. Miserable view. Were prepared to pay more for another room. Briefly - no hotel fully bo No value for a lot of money. Breakfast in the Oakroom was one morning being served by a friendly and polite waiter but the next day it was a very arrogant service as if we had to be thankful to be served.
Staff attentive. Nice decor. Great location. A little pricey. Not way high. Just a little.
location value for money
staff were very friendly and it was in the best location of Boston. Overall it was an excellent choice - value for the money I paid. At my surprise, opon checking out they charged the normal rate, which was twice more expensive than the Booking.com price. Then I had to show the Booking.com e-mail to bring the price back to the one at which the booking was made. It was a cumbersome process. The hotel staff told me that this kind of problem often took place with the Booking .com.
Great location with warm and welcoming staff. Hold level was excellent.
The hotel was very clean and very roomy. It also was close to the T Things I didn't like were.. Couldn't get the room to feel completely warm.set thermostat to 78 it barely hit 70. Parked in the parking garage a block away for $22 for the weekend compared to the hotel wanting to charge me $51 to park per day kind of a no brainier. Who's there was a pool or hot tub to relax in during our stay.
Loved the chandeliers, mirrors, marble, location, service No shop in hotel for sodas, snacks, ice cream
The food, room service staff, the bed, the ambiance. The arrogance of hotelstaff, the way they snubb/address eachother when they do not want to do a task themselves, are gossiping when idle and the lack of interest in guests.
Location and the staff
Great service. I lost my credit card and the concierge was very helpful in getting that resolved. I had to wait 25 minutes for the valet to bring my car for pick up
Sumptuous luxury, privacy, waterfront location, Old North End proximity 500 building felt removed from the hotel and lobby: more residential; try for east-facing room in the building facing the harbor. Difficult to get to due to traffic: allow extra time
Good location. Very quiet and peaceful. The bathroom counter was nice. For the price and quality of hotel I was very disappointed. It was an extra $10 for wifi. The shower was subpar and the toilet had terrible pressure/flushing capabilities. We ordered room service for breakfast and it was delivered cold. There was nothing spectacular about the breakfast and it was $98 for two people.
Close to airport and free shuttle to the airport. Maybe free shuttle from the airport would be great too.
The hotel appeared clean and the room was quiet. The breakfast offered was fine and the complimentary shuttle to the airport worked out very well. We drove to Boston's north end for a wonderful Italian dinner and getting back and forth was simple and straight forward. We found that the room telephone did not work when we attempted to contact the front desk to retreive our car from the valet parking. Also, the television stopped delivering all the channels...it intially worked with all channels but then a number of them "disappeared" which was disappointing. It would be better, also, if Pay per View was available as we would have enjoyed staying in and watching a good movie before an early morning flight.
Beds were good, lounge downstairs was nice, good breakfast, nice outdoor sitting area with gas fire ledge. Having to tip toe around the entry, lobby, and elevator area while a rather large crew of guys used somewhat loud equipment to clean & scrub floors. Had to be careful getting around because floors were wet from entry all way to elevators.
Very convenient shuttle Adjacent restaurant is poor
breakfast was pretty good and sumptuous Transport to the Airport was restrictive and it took too much time!!
The place was well kept and my accommodations were good, especially for a very reasonable price. I was disturbed by a loud conversation in the next room for a while and an air mattress endeavor at about 3am across the hall. The walls may be a bit thin there. Those were the only issues however.
We stayed for 4 nights. The hotel was a good surprise. I was expecting regular accomodations and service but the room and bathroom - not to mention the staff - was way better than just regular. Considering the prices in Boston hotels, even if you have to drive or take the train downtown everyday to enjoy your turism, it is worth staying at this Confort Inn. I have only good things to say. :-)
The Hotel staff was very friendly and very supportive. I had to fax a confirmation letter to the Bank, so the manager Maxim Davidov did everything to fax a letter on time and was willing and eager to help. I also liked that we did not have to ask twice for anything that we requested. I liked everything regarding the hotel. My only concern was location. I had an exam in Boston and it takes about 7-8 stops by metro to get to the city of Boston. But then again, the price was very convenient, especially when you are on a budget. Also very close to the Logan International airport.
Very quiet, friendly staff, delicious breakfast.
It had a shuttle to and from airport. The driver was very pleasant and helpful. It is a short distance from the airport Nothing really
Good shuttle sevice, spotless room, attentive staff Had no problems.
Great hotel for visiting Boston. Breakfast was great. Staff was very attentive. Pizza Boy (nearby) has excellent pizza and you can walk to it.
Great location, comfortable,clean
The room was clean and nicely appointed, the service was prompt and attentive. The location is great.
Excellent service, lovely room Bath room too small
nice hotel, they gave me a room with a fantastic view of the boston common and skyline not an issue with the hotel, just the location lacked some basic supporting retail like a drug store
Room Services, good people
Location and quality of the hotel. The front desk service was not very good and the valet service was terrible as I had to ask for my car three times and had to wait 35 minutes for it at a time when no one else was waiting for cars to be retrieved.
The level of service was excellant. The location was great. The room and view was excellant as well
great room, location drinks in bar were very expensive
I believe that, despite relatively high rate, it is excellenty value for money. Amenities and room in general showed great care for guests to feel comfortable and pampered, it has one of the greatest offering for kids I have seen in a hotel and its location is very convenient to reach all key areas around Boston.
Close to shopping, entertainment, transportation, restaurants.
Location, staff. Just needs some sprucing up! Just needs sprucing up!
Great facilities for an extended stay. Breakfast couild be taken in the lounge or taken to your apartment. Good level of equipment an the rooms were well appointed. Free wifi.
The staff were attentive. Wifi was free for me, but I'm a member of Hilton rewards which may have been why it was free. The restaurant had excellent food and drinks. Everything was clean and ran smoothly. the airport shuttle was great and they even ran to the rental car return to pick me up when I returned by car. This is a minor gripe. Usually I don't have a car when I stay at a hotel but the Hilton only offered valet parking for $44 dollars a day. Maybe my naivete is showing in that I think $44 as the only option for parking your car is excessive. There was a airport lot very close, but that was $29 each time you entered or left. It left you feeling somewhat hostage to the $44 dollars. Again, this may be very typical of hotels at airports and I am simply unaware.
The front desk service was terrible. His name from the front desk is Henry. I am a foreigner. When I was checking in, I asked him if i have to pay for having breakfast. His face expression was like "what the fuck are you asking me that kind if stupid question?" And he was just looking at me for 5 seconds and answered that its gonna be charged. I felt very uncomfortable about his attitude. After that, when I entered the room, I just shocked one more because the water was leacking around the toilet and there was some hairs on the floor.. so I came down and talked to the guy, Henry about it. He said sorry about that and changed my room number. I said thank you but he didnt say anything. Its so rude. And also I asked him if i can have toothpaste and his attitudes was just unprofessional.. Very disappointed about hilton hotel.
My stay was terrific. An overnite because I had a car rental and an early flight next day. The people at the Hilton were so helpful--the doorman/valet especially who helped me by directing me to the rental return that was close and sending the hotel van to pick me up. I returned the car and walked out and into the Hilton van. The facility is luxurious. A Starbucks in the lobby! I used the full exercise and weight room, lots of machines and plenty of room, with changing rooms attached. Adjacent, the pool and large hot tub were fully operational and super clean. My room was larger than I expected, well kept, and the bed was super. The staff here and management deserve many kudos for making this Hilton a first class facility. Thanks!
I liked the bed. over priced for the room i recieved but i wqs flad to have somewhere to lay my head the bathroom
24/7 shuttle service was excellent Bag check after having check out was convenient No complimentary breakfast No complimentary Internet
It is wonderful to have such a lovely hotel within walking distance of the airport. I had to fly on the day I arrived and again on the next ay, so I greatly appreciated the convenience of having your lovely hotel right next door. They also did a great job looking after my luggage until my next flights.
Really like the restaurants handy on the property. And the snack station. The shuttle service to the car rental and the airport was great. Made it very convenient for us to return our car and leave for the airport closer to our flight time.
It was very nice to walk right off the plane and into the hotel. Someone starting slamming doors very early and woke me up. It's too bad either the doors don't close more quietly or the rooms were better insulated for sound. I wasn't bothered by the aircraft, just the inconsiderate guest or staff member who was making so much noise.
Location was great The line to check in was very long for 1030 on a sat night. We got a room that smelled like smoke covered up by cheap perfume. We called down to the front desk. After 15 min of no one calling back, we went downstairs, got another room and the key didn't work. We went down for a third time and finally got a room and the key worked!
Drunk men arguing in the hallway @ 2am
location very close to airport trash not emptied from previous guest in bathroom
Proximity to Logsn is excellent. Views were great! Lack of restaurants, parking should be included.
The location was excellent!! The noise from the street made it very difficult to sleep.
Good location, lively atmosphere. Generally a good feel / fun to be there. Night Porter was very helpful and pleasant with our early morning departure / obtaining taxis. Room a bit on the small side - although not untypical of a European city centre hotel. Bathroom was disappointing - useless shower. Items reported as not working properly to reception were not dealt with at all during our stay.
The location. Small room. We requested a room for 3 people, however the extra bed put in the room meant we could not open the wardrobe.No fridge, no coffee making facilities. Very poor water pressure in basin, plug broken.If they didn't have a room to accommodate 3 people,they should have told us when we booked. Very expensive for what we received. Best thing was location.
It was a small European type hotel with classy, touches and no extra fluff. It's not for everyone, but perfect for those who seek the quaint and unique. It is more like staying in a guest house than a hotel. I wish they had a place for guests to grab coffee without having to join the dining room or go down the street to Starbucks.
We totally enjoyed a dinner and the breakfasts daily. The room was quaint and very clean. We also enjoyed the street view and being so close to where our son and daughter-in- law live. It was nice to be able to walk to everything. We did not like having to go into the second building and up stairs to get to our room. It would have been nice to have coffee available in the room. Given the fact there was not valet parking availabe, we thought the price was a little high.
We loved the old-fashioned charm of this small hotel in the Beacon Hill area, with the trees in front of the windows and the access to a small terrace overlooking Charles Street maybe the most romantic place in Boston (at least during Indian summer). The room was not overly big but nicely decorated. Breakfast in the Bistro - among the best French restaurants in Boston with an impressive list of European wines - was a real treat. Staff was very friendly and helpful.
Staff exceptionally professional and helpful. Wireless didnt work well.
Fantastic food, cheerful service (including coffee brought to my room at 7am), and perfect Boston location. No lobby.
Very good breakfast. Clean comfortable rooms. Friendly service.
dining room,breakfast,3rd bett auch im relativ kleinen zimmer gut managable,leseraum,terrasse im 3.stock,service sehr freubdlich,schnell,kompetent bar ist zu klein
Fifteen Beacon was beautiful, staff was so helpful and servicing that we felt truly carefree on our vacation to Boston. The rooms were excellently appointed, fashionably contemporary and spacious. We loved the fireplace, the four post bed and the privacy, it was the perfect intimate setting amid the busy Boston city life.
The staff is so engaging and professional but not stuffy or uptight. The food at Moo (hotel restaurant) is unbeatable. You just can't beat the hotel vibe if you like personal service. I prefer more light than dark walls.
We liked the shower, the roof deck, but most of all we liked the design of the hotel/room.
Friendly, considerate service, hotel cars to take you around Boston and good food from room service, also dog friendly. They charged us more than our original quote
I was thouroughly impressed with the service from the moment Valet opened our car doors till the moment Valet closed our doors at time of departure. I frequent 5 star hotels and must say this hotel, concierge and quality of service was unsurpassable. Perfect boutique hotel experience!
The studio room was ok and nicely furnished It was incredibly noisy, street traffic, garbage trucks, whining and motors running kept you awake from 2.30-5.30am every morning. I am afraid teh hotel was unworkable as a business hotel, and only possible as a holiday hotel if you are a heavy sleeper or a hard drinker so that you could surivive teh noise. I'll never stay again nor would I recommend it. Sorry. Having booked 2 rooms and paid so much a night I was utterly disappointed. Complaining next morning to the front desk about the noise, the receptionist was talking to me and then said "hold on" picked up the phone and started arranging some other booking with the caller. Don't Americans do basic manners anymore? Please note this is not a complaint, it was rude, noisy and expensive.
The location is perfect for a downtown stay and, while small, the rooms are nicely designed. Poor air conditioning. No bath in the room.
The staff was quite helpful and courteous, the room perfect and the food at the restaurant remarkable. The view from the rooftop is also outstanding.
Nice location, comfy rooms, friendly staff. Easy to get into Boston downtown. Parking situation was slightly difficult but the staff helped nicely.
The layout of the room was great and spacious. Having a full kitchen was cool, though we never used it. Having the pull out sleeper sofa was useful and comfortable. Also the tvs in the room were newer and had good picture and sound. The shower was nice and hot. There are these little square seats that have castor wheels on the bottom for easy movement, but the wheels were broken off on a couple of them. While the water was hot the water pressure was lackluster. Lastly the switches to control the lights seemed to be wired incorrectly, we plaued with the switches and they seemed to control nothing or something across the room that didn't really make sense.
Hotel and staff were great, very quick with following up the couple times we called down to the front desk. Area is quiet, very close to convention center. Room was spacious, easily accommodated the three of us. Easy walking access to wherever you could want to go.
Walking distance to all central Boston. Fantastic location Shower is a glass box dividing the bed room and bathroom. Perfectly ok if you're into that sort of thing
Nice doormen Cramped rooms that were not sound proof. No character to the rooms
the hotel had an excellent location in the middle of town and right across from quincey market and all sorts of historic places also near the water. I did not like the colors in the room, not really funky and stylish
Cleanliness, bedding. I really missed a coffee pot in room and thought wifi should be gratis
The location was perfect for seeing almost everything in Boston. You ar eright in the centre of things yet it is not noisy like some hotels right in the hub of town. 2 things - No coffee maker in the room...thankfully coffee shops were close by...and having to pay for Internet in business centre
I actually like the location, since it's a little quiet. It's clean and hip and the staff is not in your face, but always helpful when you need. It's a tasteful place to stay.
The location was great especially in proximity to public transportation. The decor was simple and comfortable. The noise coming from the hallway and room next door was somewhat bothersome. The lounge on the groundfloor became a night spot on the weekend and guests are continuing to party going back to their rooms. The acoustics in the lounge were very loud as well.
I encountered a few problems and the staff acted immediately to accommodate me.
Friendly staff, clean room, superb matresses.
$55 for parking is a joke
Comfort of the room is excellent also the facilities to move to the shopping area awesome!!! Nothing
Location, very comfortable bed Bathroom too small, water with very low pressure
The room was very spacious and comfortable. Staff was very helpful. Pretty good fitness center. Pretty long walk to the Hynes Convention Center, where my meetings were. I always think Internet should be free, and $15 a day seems like gouging. Likewise, great omelette from room service, $55 for breakfast is absurd
The service was great. The staff caters to your every need. The room was very comfortable and provided a nice view of the city.
Location Staff was inattentive and seemed bored. I arranged for a crib for my room for my son and upon arrival, it was not in the room which was hugely inconvenient. I had to call to have it brought up. Also, wifi should be free in this hotel.
The Westin is located in the heart of Boston with easy access to public transportation, restaurants and shopping. Great location for business travelers. Customer service was also great. Definitely worth checking out for your next business trip!
The shower kept running hot and cold and I could not set a temperature that was relatively consistent
An excellent Boston experience all around
What you would expect from a Westin. Clean, fairly modern rooms, big TV, complimentary bottled water, coffee and tea. It's connect by skywalks to other malls so you can get to many places without even hitting the street. Had little interaction with the staff but they were all courteous and efficient.
Didn't like how the website advertises a pool and spa but they have neither.
No pool due to renovations...not mentioned when reservations were made...not explained when checked in...
It was incredibly functional--I stayed in a clean, nice one bed room and for my needs it was perfect. The only thing that didn't quite work was the fact that I was relying fully on public transportation and it is a solid walk from the closet T stop. I could do it, but if you have kids, or ladies, if you're wearing heels, plan to take 'em off to get there!
very clean, nice room, fantastic staff heat in room was uncontrollable. had AC set to 60 degrees with windows open and it was stifling hot in the room all the time. literally sweating thru the night.
The staff was wonderful, very polite and helpful. The hotel was very clean. The beds were quite comfortable. The room was nicely spacious. It is a lovely hotel conveniently located for the tourist. The appointments were a little less than expected considering the expense/level of accommodation. Nothing major. The furniture was sub-par - the drawers didn't close well, the closet door light weight. The phone lines did not work. There was on-going remodeling work to which the trouble with the phones might be attributed however the issue was not resolved within our four night stay.
Great location. 0.2 miles from fanuiel hall. Next to a pub and across the street from a restaurant / next to Howel at the moon and walking distance to aquarium, restaurants, bars and harbor... Everything costs money... Parking is $51 extra per night. Wifi is $40 extra per night... King Rooms are tiny... Staff isn't friendly... Hallways are dark... Some valet people are rude, others are absolute dolls... And the lobby is depressing and sets the vibe for the rest of the hotel... Couldn't control heat, felt like cold air was blowing on us all night.
Service in the hotel bar. Ordered mimosas while we waited for our car. 4 different waitresses came over to get our order (after we'd already placed it). 10 minutes later, still sans mimosa, I asked one of them if they were coming. As it turns out they won't serve alcohol before 11 AM. Probably something worth mentioning when someone orders!!!!
The staff was very accomodating. We never had to wait long for any request. The bathroom was better than most hotels. nothing
Awesome staff. They helped a lot with restaurants and hot spots of Boston. They asked if I'd like a spacious room.. I got a regular one oddly shaped. They had construction going and woke me up with drills and hammers at 730am both the nights I was there
Location and room size Staff, difficult to work with. Room was not clean (mold in the bath tub, sinks leaked)
Location of hotel was great. Room was clean and comfortable but quite small, especially for a 'king room' and oddly designed Thought it was overpriced for the size of the room
Friendly, helpful staff. Located close to attractions we were interested in. Very comfortable room. shower pressure too low.
Being near the harbor. Taxis weren't always available, although the waits were not too long.
good service, helpful staff, enjoyed the food, very comfortable beds, good room facilities, very clean and spacious. nothing to dislike - we enjoyed it all.
Very seemingly new hotel - everything very clean, updated. Didn't get a chance to take advantage of the breakfast since we had to leave too early, but appreciated the chocolate chip cookie offered at check-in! Staff was *extremely* friendly, together, and helpful. Free parking, and they also have an airport shuttle if you need it. Great hotel! Keep up the good work! Bed maybe a tad uncomfortable, but I did have too much coffee that night. (Pillows were huge.)
An excellent Hampton Inn! Has a on-site lounge and restaurant...staff was fantastic...free parking saved me 50-60$ by itself as most hotels near Logan Airport charge for parking...all in all, was pleasantly surprised by this place Nothing
Describing it as Logan Airport is misleading. Expected it to be closer
The Staff was very helpful as soon as we checked in. The Hampton Inn is just a few minutes from the airport so it is the best choice to stay before your flight out the next day. The shuttle took us to our gate.
I was impressed that there was a choice of hard or soft pillows.
Eating facilities at arrival and breakfast.
clean and well kept, comfortable sleeping
Great rates, typically good Hampton, and small bar for drink and food if needed
Clean, comforable room, with free shuttle to airport
When we had a problem with our room they changed it relatively quickly. They also have a shuttle from the airport to subway to take into the city which was convienient. We got to the hotel around 9. As soon as we got there the receptionist called someone on the phone speaking Spainish. Obviously about our room. I guess she didn't realize my boyfriend spoke spainish and could Understand there was a problem. When we got to the room there was a yellowed old ozone machine in the room and the room smelled like smoke and marijuana covered by an insane amount of room spray. I went to the hall and told the cleaner and she came in and acted suprised...while trying to sneakily remove to old air purifying machine they had forgotten. They switched our room easily however they double charged me for our new room. Very poorly handled business. Just make sure you watch your step there.
Shuttle Service Airport location Food Nice room High cost
It was conveniently located next to public transit and hotels. Rooms were very nice and spacious.
Cleanliness and accessibility of the hotel Elevators. levators were too busy and the wait was too long.
It was a wonderful experience. Very quiet and extremely friendly desk attendants as well as valet service. Valet parking needs to clarify outdoor signs.. I originally thought it was $50 per night, not just one payment.
Tarek was outstanding at the front desk. It was mayhem and he was efficient and delightful. In addition, Freddie, who ran breakfast like a clock, was a character. Combined with the location, you can't beat this Sheraton.
View with construction........no toothbrush, toothpaste, Q-tips, mouthwash, map at a glance of the hotel and to
Great greeting at the Spg counter.
Great location if you want to stay in the Back Bay Area. Clean rooms and linens. Staff was attentive and quick with requests for more towels etc. Got a great deal on the rate through a promotion on KAYAK, under $200 a night for a holiday weekend.
Loved the location and the view from my room. Overlooking the river and right next to fun shopping and wonderful cafes.
Ist should be normal to use WLAN for free. Noisy room next to elevator.
Very spacious rooms, great location next to restaurants (a lot of them), shopping, transportation, you name it. Kind of too big. Lobby was filled with tourists and flight attendants, just really massive hotel. I prefer boutique hotels.
Temizlik ve odanin genisligi
Oncelikle odalar cok geniş ve kullanımlı.Isıtma sistemi başarılı.Merkezı sayılabilir tabıı ozel aracın varsa,otoparkı ucretsız,ınternet ucretsız Internet odasının havalandırması ıyıleştirilebilir,ulaşım esnasında belirgin levhalar konulmasında fayda olur.Sehır merkezıne ulaşım ıcın daha sık arac tahsıs edılmelı
I loved this little hotel. Everything you need in a small package. Fridge, microwave, comfortable bed! Very convenient to hospitals and street parking! Looking forward to staying again!
Everyone on the staff was extremely helpful and friendly! It was very clean and the perfect location. You could walk to Fenway! (And other areas around it!) It reminds me of many of the boutique hotels in Europe. Small but perfect! The was absolutely nothing I didn't like!
This guest did not leave comments about this hotel.
Very botique cool hotel, good price! $20 TO PARK CAR, not enough coffee in room.
Great little hotel right next to the VA Hospital in Jamaica Plains. Clean, lots of channels, including on demand Comcast which was a plus!
Lovely room, with good light and new furnishings. Very helpful and friendly staff. Good, easy internet. Few food options on-site.
Clean, and really close to Fenway
the room size was quite small, but very clean room and very comfortable bed. hotel was very clean and the staff was so friendly and helpful! The staff was 10+! Hotel was less than a block from a T pickup location to go to Fenway or Downtown.
This guest did not leave comments about this hotel.
Proximity to the Longwood Medical complex hospitals and the complimentary taxi was very helpful and I will recommend this small quiet hotel to anyone coming to Boston for medical reasons. Lack of dining close by the hotel was a challenge in winter.
A tad expensive, but beautiful for that special treat. Location, quality, services, staff friendliness, all 10/10.
A fabulous location, with great views of the Harbour, made the start of our New England trip something to remember
The hotel is but not more than that !
spa , pool . close to gardens .with transportation. good food at a fair price $44.00 parking was a one time fee which is fair.will promote and stay again everthing was great!
Excellant facility, perfect location, easy walk to Little Italy and other shopping, Fennial Hall. NO
This was a great place Nothing bad to say here
Location and atmosphere Received a queen size not the king and there were issues with the minibar
The Meritage Restaurant was outstanding. Our view was magnificent and the staff was very attentive, they seem to like what they are doing. The maid service was a bit inconsistent.
The staff could not have been nicer in particular the Concierge Desk It was expensive but because it was a conference we stayed there
Wonderful location with a world class view of the Boston Harbor, the airport across the bay and the flashing lighthouse at the mouth of the Atlantic beyond. Very good downstairs staff, lovely restaurant and bar, and spectacular if you like boats, the water, watching the weather and walking to the aquarium, etc. Easy to get to by water taxi from the airport -- an adventure. The sheet on the bed had what was certainly a fresh red blood drop on it -- like someone had cut them selves and didn't know while making the bed -- when we finally came in late the first night. The staff took care of this and the room was very clean after that.
breakfast at this hotel is below hotel standards!!!
View of the sea & quality service Breakfast not included in price. Overall cost too expensive (bed+breakfast+taxes)= more than 400 euros per night)