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In my opinion, Marriott Properties greatest assets are their employees. Every time I have stayed at this hotel as well as other Marriott properties, their staff is exceptional - they always make me feel very welcome and are always ready to answer any questions I may have. The rooms are clean and recently renovated however; I do not find the bed very comfortable. Shuttle service is amazing and very accommodating.
The Hotel generally is of a high standard. The staff were all very friendly and helpful. The complimentary shuttle is extremely useful for those without a car. I used it to and from DFW airport, plus vists to local shops. The gym was very tightly packed and a bit claustrophobic, but the machines were good quality and all had TV monitors to relieve the work-out boredom! There is a larger fitness club 5 minutes walk away, but I didn't sample it. The only downside was that the cost of direct-dial international calls from room are very expensive; I belive they should publish the rates so that you are aware of this fact; although I suppose most business travellers would be aware of this. Also, there was no in-room safe which was suprising for a Marriott.
A good property if you need to visit Sabre Headquarters. It is clean and the staff is friendly, it is just a bit far from many places to eat. You are kind of a captive audience if you stay at this property. Would not recommend rooms on the 1st floor, it feels like you are in the basement.
Opinions differ widely about this hotel - I love it, but hey, what dio I know (I only spent 14 years in the hotel business!). Good shuttle from DFW, good check-in - refurbished guest rooms with Marriott linens and the new (for me) 'connections hub' (that allows you to plug your laptop into the flatscreen TV. Public areas are being refurbished which means a temprary (poky) bar area. F&B is NOT a great feature here - shame really - I guess if you bring a car you can drive a few miles to Southlake, or back towards DFW, where there's every type of restaurant you can imagine. But if you're without a car, they could do with a more imaginative offering. In the summer the outdoor pool is nice. It's a business travellers' pit stop, but a very attractive one.
I would definitely stay here again. The room was comfortable, the staff was very friendly and they even have a shuttle going back and forth to Southlake Town Center. Loved it!
I like the hotel but I just don't like the beds they have - I find it hard to get a good nights sleep. Other than that this is a great hotel. Also avoid the first and second floor as it can be a bit noisy.
Sometimes you can get this hotel for a steal and other times it's really full and the rates are much higher. Either way - I'm always happy at this hotel! It has a very welcoming appeal in the front lobby and a comfortable lounge and bar. The rooms are well kept and the beds are super comfy.
Shuttle driver from DFW airport was obnoxious -- chastized us for standing in the wrong location, even though we stood exactly where the front desk told us to stand for shuttle pickup. The front desk agent was also snaughty -- If I hadn't have been staying here for a business conference, I would have checked out and gone to a different hotel. Both of the ladies in the Concierge Lounge were very nice and helpful. Front desk was again uncooperative when we asked for a late check out due to our plane being late. The building was nice, but the staff (with the exception of the Concierge Lounge staff) were awful. The building itself was very nice. The swimming pool was freezing cold and dirty. If you want a relaxing time, I recommend you go to a different hotel.
Stayed a night at the hotel after an ice storm. Was able to make the booking on short notice. Room was fine, hotel was good. Underground parking helpful as a result of the weather. Unfortunately, food service seemed a bit limited as a result of the storm. I woul d stay here again.
My stay at the Marriott DFW Solana was a pleasant experience in every way. I was promptly picked up at DFW by their shuttle, check-in was quick and easy, and my room was nicely furnished and clean. The lobby bar is very large an spacious with a very high ceiling, and the staff there is just as nice as the front desk staff. I would stay here again and I would recommend it to others.
Considering it's a fairly basic hotel in an office-park area with very little else around, I was surprised to find that this Marriott had such bad signage. I arrived late at night, and after a bit of confusion parked in a lot near what I hoped was the front entrance of the hotel. Once I actually found the front entrance, the front desk staff informed that I would be towed if I left my car in that lot. (Glad I asked about it.) I asked for directions to the hotel's underground lot, but even then it took me a while to find it. My room was on Floor 1. You'd think this would be above the lobby floor, but it was below. From bottom to top, the elevator floors go 1, Lobby, 2, 3, 4, etc. The nice thing about Floor 1 is that it's a straight shot to the garage--no elevator needed. Everything else at the hotel was very nice. The room was spacious, the food at the bar good, and the staff friendly.