Always good service, friendly and clean, good sized rooms and the restaurant is very good.
Friendly and efficient welcome, excellent location and plenty of space and spaces to relax. The view of the ships on the river was unbeatable.We vwere there for a party and the buffet was excellent, and the serving staff were very efficient and good company. We stayed onlyn one night - should have been three
Hotel was fine, The restaurant was extremely dissapointing, my wife ordered an asparagus salad which had no asparagus in it and my steak was overcooked. We got no apologies from the management or the kitchen, extremely dissapointing.
Bar/restaurant deck terrace is superb. The riverside setting is pleasant and you can walk out into town. The staff were friendly and helpful. The room was simple but comfortable and the shower was the best ever. No air conditioning in the rooms. They can be uncomfortably hot in summer. The restaurant food choice was limited and the quality not brilliant.
the room was lovely with a great view of the river I felt the room was a little shabby, there was a piece of wood missing from above the door, also one of the 2 basins in the bathroom was leaking. there was dirty plates left outside the room opposite for nearly 2 days
Well located at the harbour, good connection to roads, beautiful view on part of the harbour with ships frequently passing by. Good beds.
The service was excellent, close to the best I have had, food was good, and the location was wonderful
The view from the rooms and bar area is great also food and service was top quality.
Near enough to the business district / Europoort but far enough away. Excellent waterfront location.
Pleasant staff, quiet room good choice of TV Faint smell of smoke even though in non smoking room
The staff was very helpful offering advice about what to see and how to get there. Public transportation is only a 5 minute walk from the hotel. If available, try to book a room with the 17 foot ceiling. Warm water falling from the shower head 17 feet above is almost like taking a shower in a tropical rain storm.
Excellent hotel, with outstandingly friendly and helpful staff. Perhaps the best hotel staff I have come across - and I have travelled a lot over many years.
The energetic, enthusiastic staff. They offered their services at the slightest moment they could be of help.
Hotel look, Staff
I appreciate very much the kindness of the hotel 's staff and the hotel generally. The city is probably the last place of Holland to be visited. Not too nice people around the city....
Wonderful staff and room. Great price. Quiet area of town. I could relax and work without noise. Incredibly comfortable bed. The location was a little ways from the main part of town but the metro can have you there in 5 minutes or less. The metro was easy to use.
Beautiful hotel very nice even better then the pictures of it
Location - it was close to the office (i was on business trip), but also close to the city if you want to dine somewhere nice (>10 min by car). Staff was very friendly. I had a car and parked on the street front of the hotel with no cost. The mini bar is very pricy, so you should bring your own drinks with you if you do not like the tap water.
Very nice hotel.
The airport shuttle bus did not start early enough for my flight departure
if you like one night in the hospithal incl hospithal beth this is the best place in town
Relax with peace and quiet in comfort nope
The breakfast was terrific and staff very helpful
Good access for the airport Room looking a little tired with redecoration necessary to one wall where there seemed to be some structural problem.
Worked and shopped not really
The hotel itself is great and is very modern and the breakfast is excellent. The hotel is literally an airport hotel as it very close to the airport but it is not close to the centre. To go to the centre you'd have to catch a 15 -20 min bus (the bus stop is minutes way from the hotel) which costs 2.50 Euro pp one way.
Close to airport, good size rooms very modern and clean. Very good staff
good meal, comfortable room Poor quality towels rather worn and rather small!
Free parking, 24h reception Dirty rooms. No cleaning during stay. It takes a lot of time to check in/out.
location restaurant should be in active for dinner
resepsiyondaki görevliler güleryüzlü bilgili ve alakalılardı, restoranda görevliler de hızlı ve güleryüzlü idi banyodaki havluların çok kllanılmaktan sertleşmiş olması
Good Food, good prices in market for seafood, it is a Chinese style place, chinese restaurant,
Air conditioner is working. Dear Sir/Madam, I am sorry writing that hotel is very dirty and towel was in the room not clean too, no internet connection in the room, lift not working, breakfast very poor only you can eat bread and butter other thing very old, only fresh is bread. Location is not bad but for location you can not chose this hotel!!! I chosed because I didn't know how durty.
The relax atmospher, the variety and the good service The lack of English speakers among the staff.
This is the cutest hotel in the world. Such an experience to stay here. It's not in the middle of the city, but it is well worth the hike through the beautiful gardens or around the bay. The room was huge, had a spacious shower and a kettle with tea and coffee. The bed and pillows were clean and comfy and the room had a safe. The staff were helpful and lovely and there's an asian supermarket in the building/boat/barge/thing. Breakfast was less than desirable...
Location of hotel. Carpets a bit worn
The bed was clean, and the exterior is nice looking. The place was dirty, the carpets smell and need cleaning or replacement. The breakfast was poorly plained, lacking in any sort of creativity or even thought. The microwave ruined breakfast bread. Another concern was the smell of the place, the room was non-smoking, but it reeked of smoke. The common areas smelled dirty, not just boat like. There is a greasy feel to the place. That said it could be nice with clean carpets, improved ventilation or just opening more windows more often, care to the food preparation for breakfast, and some updating in the decor.
The food was the only thing good at this hotel... Not a very good hotel. It's dirty and expensive. Lots off extra cost for parking. If you are traveling with a pet then prepare to pay 20 euro a night extra. One time experience for us, not gonna book this hotel again.
absolutely nothing Where do I start? The whole place was absolutely filthy. Our fridge was covered in blue mould. the place has obviously never seen a cleaner, the hotel "rules" states that there is a cleaner everyday - rubbish!!! the carpets were disgusting, the wires were hanging out of the wall, you would be as well sleeping on the warddrobe door as the beds were like a brick. There is a no smoking policy but our warddrobe had cigarette ends in it. Even if you were desperate - please do not ever book into this hotel (actually got a cheek calling it a hotel)!! Don't even start me on the breakfast!!
The location was interesting. It was a little tired and grubby
Close to the park and the centre of Rotterdam. Nice surroundings. Nice Chinese interior and exterior. The interior was worned and gave an impression of dirtieness. Electrical fittings were not fixed.
çalışanlar türk olması çok iyiydi. gecenin 4:30 unda sahur bile hazırladılar bize banyosu çok iyi değildi, temizliğe biraz daha dikkat
samimiyet,aile ortamı,temizlik,dinlenme ortamı,ulaşım rahatlığı,her açıdan hijyenik ortam,kaliteli mutfak seçimi,iletişim kurma olanakları. herşey çok mükemmeldi.tüm aradığım kriterleri buldum.
friendly, quiet, excellent beds and a strong commitment to helping others.
Architecture and size of rooms was great. Breakfast room was impressive. Quiet and very comfortable night. Would recommend this hotel.
A quiet and spacy place to stay
Location You can stay at this hotel if you do not want following things Reception after 23 hours, no minibar in the room, no iron and iron desk, no ironing service, no bar in the hotel. It does no offer services that supposed to be in four star hotel, I would consider changing this hotel to two or three stars.
It is a very clean hotel with friendly stuff, nice breakfast room and good breakfast with absolutely divine croissants. To much noise through the walls especially in the early morning.
the modern style, cosy, our room was really full of light (from outside)
Beautiful spacious room and bathroom, extremely friendly staff, comfortable bed (apart form the pillows). Some minor points: pillow too thick, no BBC 1 & 2 on TV, WiFi a little pricy (many hotels these days offer free continuous WiFi which is great for the business traveller), lack of hot-water kettle.
lack of parking. hotel should have a deal with the secure parking under the Erasmusbrug
location was perfect for me room was very cold
The rooms are huge, stylish and very comfortable. The staff is friendly. Bathrobes were a plus. The breakfast was quite average. The basics are there and a long the right lines, but there could have been a bigger selection.
Old building recently optimized. The stairs, while I think that it is a usual aspect in Holland architecture (usually you have to cliff through them) . On the other hand the hotel has an elevator.
Breakfast very poor. No air conditioning.
Hotel ok for couple days of staying
Helpful friendly staff, newly decorated, central location, breakfast included.
The hotel staffs are very accommodating, they always ask me of anything I need and offer me coffee when I stayed at the lobby.
The room was clean and comfortable. Price is good. It's not so far from the center of the city and close to old port district which is interesting place BTW. Breakfast was minimalistic
nice staff and good location the breakfast is poor.
Neat and Clean room with friendly staff at the hotel. There was enough space in the room.
The cotel is close to public transport and the rooms are nice, clean and quite spacious. Also the Internet connection worked very well.
Small but nicely renovated, clean hotel. Rooms are rather small. Good value for the money.
Konumu, temizliği, zengin kahvaltı büfesi, güleryüzlü çalışanları Odaların bakıma ihtiyacı var ..Mesela 930..Kesinlikle Hilton standartı değil. Minibar'ın otomatik borçlandırma sistemi hiç misafirperver değil.Son iki defadır resepsiyonda çok sayıda "trainee" vardı.
otel çalışanları güleryüzlüler ve bir isteğiniz ya da ihtiyacınız olması durumunda çok yardımcı oluyorlar. genel olarak otel çok eski görünüyor. lobisi ve odaları sanki 80'lerden kalma. Oteli iyileştirmek için yapılacak en iyi şey en yakın zamanda kapsamlı bir yenilemeye gidilmesi.
otelin konumu süper.personel cana yakın
The staff, the location, needing to get back to standards Of the manhattan. I expect it will take a couple of months. Still the best hotel in rotterdam and I would not want to stay anywhere else. Yours sincerely George Will reserve judgement until I have stayed with your hotel another couple of times.
Far from Roterdam
It was too far out of town
friendly staff; good restaurant rather small room
Breakfast, free parking, clean rooms, quiet location, free wi-fi internet in the rooms, possible to make tee and coffee in the room the room for 3 for actually a double room with an extra bed, it was really too small for three persons, you can hardly move in the room
quite place so cold even in summer
we used the hotel as a base during a business trip to avoid the city traffic and hotel prices. the staff are very helpful and friendly. the rooms are comfortably but basic. The free wifi is easy to connect and works at a good speed (skype audio and video) quality. the resturant menu could do with a little more choise.
Very nice food , white fish !! (in the weekend )
location, staff were helpful beds were poor and rooms did not have much in the way of sound proofing but they did change our room straight away on request
It was reasonably priced and the staff were very friendly.
The concept of the hotel is attractive. Breakfast was good. Details are not ok in the hotel: finishings in the room (no lamps, stains on the floor, Ipod not working, Bose system not working), shower flooding all into the room, projector missing and reparation works badly done.
Very hip, attractive, fun design hotel. Beautiful, upscale restaurant. Easy street parking (pay) in front of hotel (in a quiet industrial area that might appeal to car thieves at night, though). Fun, friendly staff (though you may have to hunt one down to check in.) Overall, recommended for the design angle, rather than comfort or practicality. Unfortunately, some form without function. No work desk in room, and the internet jack is next to the bed, rather than near the only flat surface (in my room) you'd be likely to use in place of a desk. Bath tub in room (room 320) might be tricky if you're sharing a room, depending on the dynamics. 15-20 minute walk to center, though there is a tram close by.
Really nice: real friendly staff, big bath, double shower, good internet connection, the free iPod on loan, and the big box of DVD's to watch on the beamer. It was very nice: we'll come back A window would have been nice, and a peg to hang your towel from before you go into the shower.
its just to eat and sleep no other facilities at the hotel
pefect reception late at night lack of light by the bed and desk
The nice design
Excellent bed Small bathroom,no cupboards,not very comfortable.Bathroom ventilator was very noisy and disturbing the whole night.No possibility to open the windows.
Interesting, large room It may be design, but totally impractical. For example, there is an Ipod in the room, but no coffeemaker. Bathtub in the middle of the room. etc. The windows don't open. The bed is, even for my taste, extremely soft. Unpleasant smell in the hallway.
Friendly staff, comfortable beds, excellent food
Very friendly staff, interesting surrounding area (near main river, interesting architecture), cool design shower Some small problems with stained cushions, no phone in the room, window can't be opened, so airco only. 30 min walk from downtown (but subway and tram nearby).
The restaurant food was very good. Left too early for breakfast but was offered free coffee to get me on my way. Rooms a little small.
the breakfast was good, room was good, staff very helpful, overall an ok stay at the hotel was not happy that the hotel billed my credit card for total bill on arrival( without telling me),after agreeing that we wanted to split our bill and pay on departure!!!!
The possibility to book two rooms separated by a door is very good when you have children.
very helpful staff
The rooms were adequate enough (value for money!!) The reception area could do with some livening up. It is all quite dark and does not look welcoming. There is only one lift for five floors. This is a bit sparse to say the least, especially in the morning when guests are checking out and the cleaning staff need to use the lift. No coffee or tea making facilities. Most hotels nowadays put at least some basic provisions in their rooms.
little bit small romms
The ability and amenability of the staff to help the customer Bit difficult to find but that is the national road signage problem not yours
Near to Hoek and the motorway. Pizzas served in the restuarant were hard round the edges and supplied from outside and just re heated hence the dry edge, not good enough for the price charged, the waiter seemd not in the least bit interested in our complaint
family visit breakfast to expensive
otel çok yeni olduğu için mükemmeldi,park imkanı olması ve ücretin çok düşük olması mükemmel...şehiri bilmiyorsanız hayvanat bahçesinin yanı demeniz yeterli bunu herkes biliyor... artık günümüzde internet bağlantısının ücretli olmasını anlamakta halen zorlanıyorum......
great experience to stay on the famous ship.rooms where really nice with lots of space. location
The food and room were excellant!! the querkyness of the place was a great +. A little out of the way, but taxis were on hand. FAB++++ Did not really see Many staff, apart from reception to ask questions to
I feel back in the good old times and it gave me a warm impression. no complaints
We eat in the Lido Cafe Style Restraunt and also the Ala-Cart more upmarket Restaurant onboard and enjoy them both and the value they offered...
nice accomodation, but very expensive food and drink onboard and a quite remote location some distance from the centre. remote location and the high cost of onboard food and drink.
bedroom (clean, tidy, good atmosphere); breakfast, lunch, dinner (all very good); total atmosphere on the boat was good
historic ambiance interior rooms are confined, in my opinion