Nice well located hotel with helpful and friendly staff
The staff were nice and maybe even too zealous (our towels were changed every day even though we followed the instructions available to signal that we didn't need that). The location was excellent and even after missing the last metro/bus we got back ok after a nice stroll through an extremely chilled-out Porto. It would have been great if some of the lovely Portuguese pastries had made their way into the breakfast menu ... :) However, all the other extremely good things about the hotel (including the good bus connections into town, handy restaurants across the street and supermarket around the back) outweigh anything else.
Staff friendliness and relaxed attitude No
The helpful staff on reception.
Very comfortable family two-rooms suite, well sound-isolated, good breakfast with a rich assortiment, the hotel is easy to find from the highway A29 to Porto.
Everething was nice and fine No
Very clean, confortable, wonderful breakfast Nothing
It is clean, the staff is friendly. There is now gym. The food is terrible.
The friendliness and profetional manner in wich we were attended. And the effort ALL staff made to speak to us in English.
Easy check-in and parking was a big plus; next to a large shopping center; staff helped us to find the hotel. 15 min by foot to the metro; breakfast was OK [could have been better]
location of hotel Breakfast is rather simple (not a big trouble). Do not expect terrace with wonderful sight (it is fair mainly in summer)
location close to family and shopping. a bit noisy
Mainly the value for quality
The center proximity. No.
The parking spaces are very small and they aren't that many. The room had the toilet flusher broken, and they put me just right to the stairs. At night you can hear people walking in the stairs, so be sure not to get a room next to the stairs/elevator. After that they changed me from room and everything was ok. I didn't like the parking spaces and the time they took to tell me that the flusher was broken and that i needed to change room - took me to complaint 3 times for them to say that that i needed to change room.
everything was ok. I had already stayed at this hotel before and liked it, so I chose it again
The hotel staff are very helpfull and the room was beyond my expectation
Nice rooms and lovely breakfast. Reception staff, very lousy not interested at all. I had to talk to 3 or 4 of them and they were all plain and tasteless service wise.
the fact that was in a safe and elegance area. The breakfast was so poor, that can't imagine
The breakfest and the room
Street-side room is very noisy, the sound like sleeping in the street.
Nice owners. good breakfast. new towels everyday Bit far away from the city to walk but a underground very close by.
Great B&B, easy access to the Ribiera etc - 15 - 20 mins walk, 2 mins Metro Guimaraes, 904 bus stops on street leaving town, street behind to go into centre. Breakfast is fine, rolls, ham, cheese, croissant, yogurt, juice, fruit, coffee, plenty to fill you up. Many cafes locally offering great value for money and basic Portugese meals. Staff very helpful in the Residencial. Very good value for money - certainly recommend if you don't mind staying just a tiny bit out of the centre. Nice decanter of Port from the owners! Ask for a rear room - smaller but quieter.
good value B&B, small but clean room, and 15 min walk into Ribiera so suited us well for a 1 night stop over
The staff were very friendly and helpful. Hotel Tryp Porto Expo is conveniently located to Oporto Airport. It is a tidy, modern, business hotel, across the road from a large conference centre, with free car parking. If you book a room when no conference is occurring you can expect a very good rate.
Staff was very helpful and considerate. Shuttle service did not start in time to get us to the airport for our flight.
convenient location, polite, friendly welcome, good internet facilities, great beds, good airport shuttle service. nothing, it was great
easy to find and not far from porto airport
Closeness to where I was working & the airport
staff attitude was first class. pol closes too ealry opens too late
the hotel was handy for the early start at the airport as it is nice and close, excellent breakfast
The most positive aspect and probably the only reason I would go back is the Hotel location, regarding my needs, as it is accross the road from Exponor. I think the Hotel charges too much for a room. They are charging more than 90% of the Hotels in Porto for the season. They have a long way to go on improvemnets to justify their daily rate.
Pretty good hotel, although basic. Staff helpful. Ideal for an Ikea shopping trip!
The beds were clean and comfortable and staff very friendly. It is situated right next to Exponor. The walls, carpets and chairs in the room 304 were a a little dirty and had stains on them. The buffet breakfast was just ok.
the cat living there, she came to our room to see us off when the day we leave the hotel. that was so sweet. and the hotel was so unique. the staff at reception are friendly, but not so helpful very much. i like them though. and the staff at restaurant are so kind and nice.
I've alwaays liked to stay at your place.
the original features like chandeliers and furniture in keeping with the style and date of the Hotel. The staff were also very friendly it was a bit of walk from the main attractions, which wouldn't be a problem if the weather was good, but we had quite a bit of rain on our visit.
the place is really nice and realxing, altough it's location. The breakfast was nice, so was the staff.
A very nice stop half-way between Lisbon and O Porto. The hotel is charmingly quaint, pink walls, old-fashioned furniture and pictures, beautiful trees and flowers; the swimming-pool garden is simply lovely. Kind a helpful staff. Very good breakfast. Had we known about all that can be seen in the surroundings, we would have stayed longer. Luso is worth more than a one-night stay.
Very well located, comfortable. Quiet place in the center of the city. Interesting architecture. As usually in hotels not enough shelves and place in bathroom to put cosmetics and cloths
The atmosphere and the place is marvellous it's like living in a castle... A place where you have to stay almost once in your life It's 20 minutes walking from the centre downhill going to the centre uphill coming back but the place is so wonderful that you can walk
One of these hotels you have to visit to find out the charme of Portugal. Although in the hart of the city is has a big garden. The rooms are situated around the garden in cabins. The architecture is beautiful, an oasis. Bathroom is minimalistic comfortwise but clean.
Individual, interesting hotel. Great Interior and Exterior decor. Off road parking free of charge. Garden to sit in. Great breakfast. Aircom in Garden rooms although we didn't require it. Good value for money and allowed pets at no extra charge in Garden rooms Slightly away from the main town. Approx. 20 minutes walk and return is mainly up hill!
This charming hotel with its lovely decor is still being sympathetically renovated. The short walk to the metro system means you are within reach of all areas. This was our second visit, it is good value, we love this hotel.
The staff was very welcoming, we had a nice time, the room was clean, very close to the bus station. The rooms are very small.
Incredibly friendly and helpful staff; lovely experience. Great value for the money. Within 2 blocks of the Porto metro system!
The room as ok and the staff was friendly. The location was great. The room wasn't ready when we arrived and it was after 13h00 and the air conditioning was leaking.
Staff is very friendly and helpful. They are happy to give advice and answer any questions about the city, sightseeing, transport etc. within the sphere of their knowledge. Close to Metro station. Room was tiny and the location was quite far away from the city centre to walk. This is not a huge problem for a short stay especially given the helpfullness of the staff and proximity to Metro stop. But for slightly more money I probably could have stayed closer to the city center.
The extra space reserved for smokers and the kindness of the reception staff. the objects forgotten during our stay were still available on request one week later Room size is limited
friendly staff the room was very very small - very little floor space to walk around the bed and move to the bathroom
Located in a quiet area. My room had a brand new (but small) bethroom with an ultra modern shower The room was slighty cramped
- Proximity to tube station (approx. 8 min walking distance) - Personnel's politeness and willingness to help
the staff very helpful near by the street
Everything! I cannot say enough great things about the hotel staff. They were amazingly friendly and they worked incredibly hard to make our stay wonderful. They gave us a lot of excellent advice on the area, and thanks to them we were able to maximize our time in Porto.
The kindness of the staff and the cleanliness of the room. A little too expensive for an hotel not located in the center of the city
I chose this residencial because of the other comments and the proximity of my friends' appartment. Indeed, José is very helpful, the hotel is nice and comfortable and the breakfast is simple but good. A solid choice. As for me, I needed to be around the Paranhos area. But for people visiting Porto it's not the closest hotel to the centre.
Very friendly staff, next to the metro and bus. Just 15 minutes on foot up to city centre. The owner speaks english. Nothing, in my opinion.
-Excellent reception, a family owned and operated hotel, with a very personal attention, they even helped calling the airport about a missing bag, the cleanliness better than in a 5-star hotel, and a good breakfast. None.
The staff was very friendly, the location of the hotel is in typical Porto district , so you'll get a taste of what the city is like instantly.
Staff was incredibly helpful. One of our group needed a taxi at 5am and we speak almost no Portuguese. At 5am a taxi was waiting for us. Amigo Jose was incredibly accommodating. A little outside of the center. For us that was fine, but some might not like to walk as much as we do.
Bed was very comfy. Lovely clean room and very helpful friendly staff. A great stay. None
Everything! This was the highlight of our trip, we felt we found a gem of a hostel. It's family run, and the family are just lovely. Mr Jose and his son were delightful, helpful on all counts, even escorting us to a post office one day as we couldn't find it!! Hotel premesis was a lovely 100yr old building which felt really typical. Room was very clean, sheets were changed everyday. Breakfast was simple but very nice. Centre of town was a short bus ride away. All in all a lovely experience. No problems at all would definately recommend this place.
The hotel is very nice, very very clean, and wifi is free. The personnel reception is very welcoming. José, we have to thank you for your smile and your advices The hotel is near a bus stop (frequent), but a little far from metro stations. However, the tickets cost 1.5 euros, which makes it a little expensive to travel to the city center. Heating was a little slow in the room.
The staff were very friendly and helpful, able to answer questions and provide information about buses and the Metro, value-for-money places to eat in the locality. The room, although small, was spotlessly clean. The residencial was safe and secure.
The location was close to the historical centre and the main bridge. Walking distance to everything. Lots of cafés in the area for having a breakfast. A very nice landlady. Very hard beds and no heating. There was a lot of traffic outside so the room was very noisy.
Great value for money, centrally located. The manager, Claudia, was always very helppful. No lift.
It was close to the centre of town The hotel is on a main road with heavy traffic all through the day & night - very noisy. The road was dirty & full of empty houses. Rooms were clean but beds old & uncomfortable.
Some fans or air conditioning would be nice!
The staff was very pleasant and the location is great, in the city centre from where everything is close!
Excellent location in a wonderful building along the Douro river Excellent breakfast buffet Modern restaurant with a beautiful river view offering original meals Spacious rooms The look of the wooden cabinet of the minibar: big scratches First little signs of wear and tear
The riverside location (and river view) is the hotel's best selling point; the staff were also very pleasant and well-trained; the rooms were quiet/sound-proofed and the bed was very comfortable. There was no restaurant or room service - despite claims on the bookings.com website to the contrary. It was the main reason I booked the hotel (I knew I would be arriving late and tired) and so felt that I had been misled. This being the case, I also felt that the hotel did not offer value for money, as I would expect these facilitiesin a hotel where I am paying €150 a night. To be fair to the manager, he handled the situation well and offered to upgrade me/reduce the room rate when I complained but the most I would pay for a hotel lacking these facilities would be less than half the rate quoted.
Greeting us with complementary wine at check in! nothing
Fabulous location and views. Very courteous and professional staff I would have preferred a smaller bill!!!
Professional, committed staff made this stay most pleasant. The service provided to guests was outstanding. In addition, the hotel has a great location in Porto. We had no dislikes during our stay at the Hotel. The service, our guest room, the breakfast and the ambiance were all excellent.
The staff was friendly , professional and welcoming;Alex is a wonder!The view is very special/ Not being able to leave the windows open at night but I understand the security issue.
The location of the hotel.
Comfortable room and beautiful view of the river. The location was perfect - even if the main city was uphill at least it was always downhill to come home! Staff were pleasant and helpful. It seems like a nit-picky thing, but the showerhead wasn't great - we had to cram into the corner to get water on us.
Everything what a great place and staff that simply could not do enough for you. worth every penny.
the wonderfull view... manca un parchegio davanti all hotel almeno per poter scaricare i bagagli
We had a beautiful room. Bathroom was kept well stocked and very clean.
kahvaltısı dört yıldızlı lizbonda kaldığım otelden daha içerik açısından doyurucu idi. güleryuzlu ve yardımcı elemanların çalışması guven verici bir ortamı sağlıyordu. sac kurutma makinesii ve banyo gerecleri olursa daha iyi olur.
rahat oluşu saç kurutma makinası yoktu olsa çok iyi olur...
The use of the spa and gym were included in the price. The breakfast buffet had loads of choice including sparkling wine. The room was comfortable and clean. The Jacuzzi was not working properly.
Beautiful hotel, good facilities, welcoming
The very friendly and accomodating reception and bar staff. The Prices of food and drink in the hotel were very fair considering that it is a 4 star Hotel with very attractive modern interiors.There was an outside relaxing, breezy seating area overlooking the town nearby . The spa area and pool for guests was particularly well appointed. A very healthy breakfast was included.The quiet rooms with double glazing. And, very important for our needs that first night,it was very easy to locate the Hotel by hire car straight from Oporto Airport, and a short walk into the old town for sight seeing.
Nice and Modern. Very nice bathroom with a very good shower. Only one chair in the balcony. There were a lot of flys in the breakfast room
The hotel was clean and well appointed, including secure car parking. The restaurant was excellent. The ambience was a little muted so not a great holiday experience, i.e. Hotel C is more a business than a holiday hotel. Also, the Spa was overpriced and poor.
Nice modern hotel. The hotel is near a busy road and there was excessive road noise.
Free internet access No internet access working in the rooms
Cozy and stylish rooms. Nice ambience. Free internet access. Bar could be extended with some additional healthy food and wellness drinks. Internet access allthough free, not working in the rooms.
The rooms are nice. The spa fantastic. The breakfast very good. The staff bice. Also has a fairly well equippe gym.d Location isn't so great, but for us this was not really a problem. Beach is 15-20 min walk, city is 10 min walk.
excellent food 5* quality, lovely modern hotel, immaculate throughout
The room service (including the telephone assistant) was excellent. The hotel can improve with isolation, in order to keep a cooler temperature in bedrooms.
Great design and services
The Concierge attendance
The staff was very friendly and happy to serve you. Big spacious room, clean. The breakfast venue was a bit old and the breakfast itself needs to be improved in quality.
Excellent friendly staff, superb comfortable and spacious modern rooms, very clean rooms and very well equipped, very good location, excellent restaurants, especially Grappa Italian Restaurant, very well priced with great value for money.
All was excellent! All was pleasant!
Staff was excellent, Grappa food was exellent no
all staff very friendly and helpful. we have stayed at this hotel many all staff very friendly and helpful. we have stayed at this hotel many times before n/a
The hotel's facilities are fantastic and the staff couldn't be anymore helpful. There was nothing I didn't like about the hotel
Very nice lounge bar at the top of the building.
the exciting decor, the good service and the fairly close location to Porto, as well the view over river Dourro no
outstanding personal service and facilities
The hotel is great, and the people very nice. A great Archictetural solution. the rooms are not in the palace, but at the side of it, in another building also restored. It was not a problem for me, but if you want to go to the most turist location spots in oport you have to go by taxi.
Fantastic venue with superb views over the Douro river. The access to the hotel is extremely bad indicated!
the hotel staff was helpfull and we liked the fitnessroom, the sauna and the pool. the price of the logan whiskey in the bar was absurd.
amazing building and really interesting common areas. Very grandiose bar and restaurant. Rooms were very spacious, comfortable and quiet. If your bedroom is not facing the river then the view is generally poor, looking out onto a factory wall/chimney.
The hotel is just exceptional!. They need to improve dramaticallly the restaurant, but besides that the hotel is an experience that anybody can forget. The restaurant and the food. The do not have room service.
We really enjoyed the sauna and pool area. We liked that it was close enough to the city to take a quick taxi ride, and yet far enough away to have a very peaceful stay along the river. Very nice lobby and they were friendly at front desk to give us free internet. Fun castle atmosphere. King size bed was actually two beds put together. The restaurant was pricey and stuffy but the food was OK. Definitely go eat at the Ribiera instead.
It is just near Douro river and closer enough from the historic center. The hotel is very good.