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Location, great view , comfortable room Didn`t feel as luxurious as expected for 5 star hotel
It was a really relaxing and enjoyable experience. The hotel had every facility possible, with lots of pools, deckchairs, several good quality restaurants,, a gym, shop and hairdresser. The buffet breakfast was magnificent. Our room looked out over the sea and it was quiet. The staff were friendly and obliging. We thoroughly enjoyed our stay. The beds in the room were very narrow single beds. I would have expected two queen size beds or at least king singles for that price. The bathroom is tired and needs retiling. The toilet leaked and it smelled.
Kindness of Hotel staff Presence of many ants in room 634, however in good igienic conditions
The view from the bedroom, the space in the foyer, the comfort of the hotel. Happy with hotel
excellent room service, friendly staff, terrace, sea view location a bit far away from mainstream cultural, tourist, shopping and night life.
The massages Loud whistling noise from closed windows when the wind was blowing outside.
Food menu was horrible and they tried to charge me for mini bar items upon check-out. I didn't even know there was a mini bar. .
Friendliness of staff they were great!!! Absolutely nothing and we have been travelling and staying in hotels for 3 mths and this was the best - the people made it
Good location, nice rooms Staff not very helpful, food average, courtesy bus offered costs more than public transport
It was very expenisve to eat and drink in the hotel
I really enjoyed the room. It was spacious, modern and clean. Definetely, the restaurant should be improved. The food was unacceptable.
Reception phone was answered promptly and Alex hotel Manager was courteous and made personal enquiry. Reception counter staff took long time to answer your queries at the counter. Internet access was doggy and Food was mediocre. Not 4 star , 3 star status at the most.
Really don't understand the negative reviews. Great hotel, may not be a 4 star, however the rooms were clean, clean sheets and towels every day and breakfast was good as well. Some reviews state that breakfast is the same every day. This might be true, however there is so much to choose from that you could eat something else every day; i.e. 4 different ways in which eggs are prepared, salads, fruits, cereals, bread, toast and so on! I'd definately recommend this hotel!
We found a little pub on the corner which provided a great meal and drinks and a fantastic price. This hotel was just ok. The air conditioning did not work throughout and we found that the breakfast was not as expected (warm milk etc)
Very nice and helpfull hotelstaff. Good breakfastbuffet. Good location in Qawra/Bugibba. Value for the money it cost. It would have been nice if the aircondition had been a little more effective.
The quality and choice of food was very good and the staff were friendly and accommodating for a couple with young children The room reserved for us had no shower curtain, a bad smell of foul waste and wasnt clean. But the Manager, Alex resolved our disappointment by upgrading us to an apartment and complimentary bottle of wine - This was a good gesture and resolved the issues beyond our expectation. Mr & Mrs Harding-Dempster
central location large room very dark ,needs refurbish, air-con in dining room not good enough
Excellent service and very friendly staff. Good location for Buggiba/Qawra with bus services for all over the island.
Good value for the money No
Quiet atmosphere in Rooms None
Bathrooms by pool in poor condition
Great room. Great view. The beds were uncomfortable. Very hard. Requested queen bed but got twin beds pushed together. Staff seem to be teenagers working during summer holiday and weren't helpful with simple requests like 'where can I get a beach towel?' Although you wouldn't need to ask if the information in the guest directory was correct.
We found the staff to be very helpful and friendly. The whole atmosphere was very relaxing even when the hotel was busy a conference
Great hotel, fantastic position, large & clean rooms, nice staff
Was comfortable, nice sea view, good pools, decent food and quiet atmosphere Incompetent staff..we were given the wrong keys at first. When we came all the way down for new keys, were given an average 2-star room. When we complained again, we were given a better room but still slightly inferior to other rooms of the same standard. Not just that our room was located at the far end of the corridor, and quite far from the lifts so was always time consuming going in and out of the hotel.
There was no noise in the evenings so no problems getting to sleep. Lovely swimming pools. Very busy dining room, had to wait for a table. Had to change room after one night very small room and no terrace. Next room had no sun on the terrace.
only stayed one night but the staff were very friendly and courteous, place was well maintained
swimmingpool / beach accomodation old fashion furnuture in hotelroom massive breakfast with hunderd of people running for food with awfull coffee
Leaving(!) and the spa I was booked to stay for only 4 nights and tried 3 rooms in my time there. The first night they stuck me in the time share apartments .... dirty, smelly, mouldy, other people's laundry blocking the door to (167)my room, I could go on. Next they moved me to a room which wasn't an awful lot better (374). Finally they moved me to a room which was 'ok' (128), but certainly not 4*. Ensure you get a good room!
Locations was good. Close to bus station. The breakfast buffet was pretty good. They gave us a horrible room with a useless shower. I complained, then they upgraded us two twin beds. It was like night and day. They never replenished any of the consumables. I would recommend a better hotel. This is more like a three star hotel.
jacuzzi, heated indoor pool, delicious breakfast, friendly staff, good location
- View to the Mediterranean Sea. - Breakfast. - Proximity to points of interest (if you have a car). - Good room.
clean breakfast buffet, rain water leaking from ceiling in restaurant and corridors, bathroom facilities, gym well equipped but in poor state of maintenance, general state of decoration
location pool area rather simple, run-down
Room and facilities excellent, the staff was very friendly and hepfull, easy reach to bus and promenade.
In this hotel one finds relaxing time ,privacy, good service , breakfast very good and the prices in the caffeteria were very good .
clean, a bit good looking too, wide spaces and good swimming pool. It's very close to the bus terminal it's a bit far away from the night life
Location and friendly helpfull staff
Good location and good access to public transport. Friendly personel.
I could find no fault in the hotel. The breakfast was particularly lovely I have nothing to complain about