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Liked that it was on the beach. Food was just ok but in sunny beach there is good food to be got.... Beds were very hard no comfort...
Perfect location as it is located ion the middle of the promenade and across from the beach. The staff at reception were extemely slow! it took us 1.30 minutes to check in!
Just the location, close to the beach. hotel staff and services are the worst I have ever seen in a 4 star hotel! will not give even a 2 star for staff and services. would never stay again at this again, and would not recommend to anyone.
the personel, who hirdly understood 3 words in English. We had to wait almost 2 hours in order to check in, even if at the reception desk there were 4 employees. Only one worked, the other ones were only looking at the one working and did nothing in the 2 hours that we had to wait until we received the key of our room. Around 15 persons had to check in before us and this operation lasted 2 hours....We have tried to pay for our stay from the first day we arrived. We were told it is impossible, because no one at the reception knows to cash money. The second day and the third day - the same. The day we had to leave, we were told the same, and that was the moment when I started to scream at the 18 years receptionist that this is impossible.
Close to the sea. not very expensive No AC in the restaurant. poor service in the reception
the size of the room the parking was full; very slow check out process uif you pay by CC- 45 minutes ; tasteless food; impolite maids
The place is very nice: very nice decor and our room was huge with seaside view(as we asked for). Swimming pools are great and clean. Food was ok and was changed daily so everyday there was something different,. Staff was very friendly and professional. We enjoyed it a lot. Also location is very convenient: with beach just few meteres across the road( so we were sunbathing next to the pool&still we could go and swim in the sea(it saves you some money on the bed as they charge on the beach). We already recommended this place to our friends and definetely we are coming back.
not much,the exterior and the breackfast the rooms,it's a big difference between what it's on your site and the reality.and the stuff,very unprepared
the hotel is bery well located, front of the sea and about 10 min by foot of the center of sunny beach. the staff of the hotel was the worst i ever seen. Very rude,unpolite and not prepared to be in a front desk or at reception. it seems that the hotel doesn´t have any director or any coordination.
The only thing I liked is the hotel's location. Dislikes: The room had no electricity until 8PM and the receptionist didn't informed us about it when we checked-in. I had no parking place in their parking lot, I had to park in some private parking that I've found in the neighborhood. The towels in the bathroom had some dark stains (looked like old blood stains). The TV has a very bad signal, picture noise was very annoying. When I booked my room I've asked for a reservation for a parking place. That reservation was not taken into consideration by the hotel staff. When we reached hotel's location, we've drove to an alley that was going to the parking lot. At that moment, the man that was guarding their parking lot entrance came to us and started yelling at us in Bulgarian and was making nervous signs to drive back, out of the parking lot. I've tried to show him our room reservation but he ignored that and kept yelling at us to go back. Check-in starts after 2:00PM so at that time a huge line of people was created, it was crowded like in an airport check-in. After 1 hour of waiting got our room key. But surprise... there was no electricity in the room
Hotel has a private beach. Outside, the beach was quite crowded. Here was always free sunbed. Good breakfast, nice staff. Loud night bar on the street. Too bad for park view rooms.
superb hotel, highly reccomended
the relaxing atmosphere few people of the personnel
great roomservice power failure from 10pm till 4am
Silent, Suitable for couples, romantic, excelent location, just open the door and go to the see. excellennt!!!! Nothing.
very confortable room, impresive pool, the best choice for accomodation in Sunny Beach the restaurant' staff was not enough trained - moving very slow
very nice rooms, very nice pool the hotel is not on the beach and NO rooms with sea view. Access in the rooms not from the reception, only from outside of the hotel
nice rooms, nice lobby and other public areas no minibar, charge 15bgn to bring a bottle of water. lobby smells of restaurant during lunchtime
Great hotel facilities,good location, friendly staff. We had really good 2 week break.We have older kids and they could be very independant from us because of the facilities and location to beach and shopping etc Thought the buffet prices for non board guests was expensive.40lev for evening meal . Too expensive!!!! I think someone should keep a better eye on the gym.No shoes and young kids using it unsupervised! But thats just two tiny things. Over all it was fab!!!
Nice swimming pool The hotel lost my reservation and I had to wait some time to get the room. The dishes in the apartment in the kitchen were dirty. The room was definitely not 5 star. Although it is located not far from the beach, it has no beach facilities of its own - you have to pay for the deckchairs and umbrella.
A good point had the design of the hotel-good for pictures:) the pool area was big and clean with nice chairs and tables, perfect to relax but the water needs to be heated ;). The weithers were kind and smiling but it wont hurt if they try harder:) .I liked the large rooms but the bed cover needs to be cleaned and the shower door fixed. Good idea with the shops around the hotel, they helped my mood for the claudy day:P The food was dissapointing compared to other places Ive been, but I m defenetly a picky person, however the vegetables are not boiled well and the chicken not friend enough, but I had the buffet variety and I got to end full all the time.
the facilities....room, spa, gym, pools, etc.
Great location. Pool area was excellent with huge main pool. Activities every day (we stayed in July) - water polo, water volleyball, petanque, shuffle board, kids mini disco. If we ever go back to Sunny Beach, we'll most likely choose this hotel for our stay. The lifts didn't work all the time.
1) had to wait 2 hours for room even though hotel was empty. 2) TV didn't work. Had to wait 1 hour while TV was replaced and then 2nd TV was fixed. 3) A/C didn't work. 4) Jacuzzi was cold - didn't work. All in all the stay was a joke
The view from the balkony:Sea and street activity. A more refined,gourmet restaurant.
The hotel was really ...... Dirthy place,the food is bad
Hotel Globus is located perfectly in Sunny Beach and can be categorised by a value of money hotel. The buffett food was very poor and even the massage options were poor.
the breakfast was very poor and bad
Hotel is at relatively quiet place, close to the center of the resort, third line from the beach I made reservation for two bedrooms apartment, and when I arrived it was not available(it was already occupied!), so I had two single rooms with a door in between! There is no internet at all! Rare change of bed sheets and cleaning of the floor - not every day. Bathroom was in bad condition
location was perfect close enough without being too close a five min walk also the staff were great and the hotel was cleen when we stayed the pool filter was acting up so pool was not as cleen as it should have been
Very good value for money.
The staff was helpful and we did the check in in 3 minutes. The hotel is close to the beach, 10 minutes walking- definitely not 80 meters.... The air conditioning is not working. We were baked in the rooms like stuffed turkeys...The towels were not changed during the entire stay. In the last 2 days there were several power cuts that lasted between 30 minutes and 1 hours. There are few free parking places in front of the hotel. Do not park on the side walk as the car will be most probably lifted and you will have to pay a fine/bribery! The policeman together with two "gorillas" asked for 20 EURO to leave our car.
Very helpful staff, good breakfast, very nice garden restaurant, very rustic, good food. The deluxe double room we had was above the hotels 3 stars. I was disappointed by the fact that on the website is mention the possibility of paying by card, but in fact they accept only cash. So I had to find an ATM to get my cash, that means supplementary cost, to pay my room.
the room was big and clean and had very comfortable beds too small parking lot, AC almost did not work at all
The food. Location, staff, services, view, the room.