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Staff were great - many of whom spoke English. Room was large, airy, bright, very clean. Excellent location in Stresa, & easy to park car. They have a open air panoramic roof top - the view from there is stunning. The lobby area is great as there are a few different places to sit and each has different feel. Breakfast typical continental menu and nice. Great Hotel! Our room had a balcony with a sideways view of the lake which was still OK, but not as nice as a full front-on view. But nothing else to complain about at all, and positive points far outweigh this one negative point. If booking, ask for full front facing view, and ask for room on 3rd or 4th floor - best place for good views. Some rooms on lower floors are overlooked and view restricted.
Good location. Near Stresa center. Near lae.
the fact that it was a family run hotel and the family were there
Room with terrace and view on the lake and the mountains was superb. Breakfast was great and plentiful. Staff and decor are very classy and the hotel is 5 minutes from the railway station by taxi. Everything was great. Stay too short.
Location to Stresa was good The Matre de in the restaurant was a very arrogant man
Good value for Money, nicely kept hotel and facilities
Location was very good, Parking was good and free, Staff was very helpful. The food in the resturant could have been much better!
The views were fantastic and was quiet and peaceful, the short walk to town made an enjoyable evening stroll
All the staff were very helpful and the Hotel was decorated with excellent paintings The choice and standard of food did not come up to the high standards of this fine hotel
The air conditioning was not on when we arrived and our room felt quite cold and damp. After speaking to the management, we were given a fire and the air conditioning was eventually turned on throughout the hotel
It was our 25th wedding annerversary and the staff were fantastic.Close to the lake loacation was good as was access to mountain lift. Busy road outside hotel.
Our room was so spacious and well appointed. A comfortable retreat after busy sightseeing.
The hotel staff were very friendly and helpful. Rooms were clean and comfortable. The hotel was a good point for catching the ferries.
very friendly staff
The staff wsa excellent and very welcoming. The room was big enough and had a balcony which was a nice surprise since we did not expect it. The only downside was that the balcony overlooks a busy road and it was quite nosy when it was opened.
The staff was very kind and they had private parking places( for free) for your car the brackfast was a bit poor and yhe coffee terrible
Staff very helpful & friendly. Room - comfortable, attractive. Meals - delicious! Balcony- comfortable, scenic. Locations - close to sightseeing of the area's tourist attractions No.
Very helpful staff. An excellent pool with ample chairs etc. Easy to find. Good sized comfortable room with ample storage and a balcony. Quite a long walk into town. Breakfast was poor quality with limited choice.
We liked the fact that there is a swimming pool. The rooms are simple but clean. The hotel is very noisy, incl. during the night, because of a train track that passes behind the hotel. The service is bureaucratic. The breakfast food quality is very low (not a single fresh item). The rooms located at the mountain side benefit from the kitchen fumes all day long, which is a pity considering the nice balcony.
Excellent location and helpful staff. Breakfast was fairly basic
The staff are really nice and the hotel is well located for the cable car and Borromee Isles. No ventilation to the bathroom made the room a little damp. Very small pool. A bit out of the action in it's location. We booked it at rack rate 110 euros which was much too expensive for this hotel. It would be good if you could get it on promotion for 70 / 80 euros.
The hotel was very good with an excellent view over the lake and islands. The room that we had had an excellent balcony, ideal to enjoy the scenary and relaxing even though the weathere was cold and wet No complaints
very nice rooms, very good location, very helping stuff... very good breakfast we like thos hotel very much....
Don't have too much to say, we were very disappointed! Wall to wall carpeting and with an aircondition that didn't work!! The place did not give an impression of being clean!! And then the safe malfunctioned.
The hotel and grounds were exceptionally clean and the service from the staff was superb. Our room was very pleasant and the large bed very comfortable. No
The view from our room was gorgeous. Everything about the room was nice. It was quiet, good-size, and well-appointed. There is a charge for the internet. I feel the Internet should be free, just like the TV and hair dryer. The TV was not working because the town had just switched to dish, so they gave us the internet usage for free, but normally, there would have been a charge.