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Located close to the sea, room was clean and air conditioned, had a beautiful seaside view, a nice balcony. I thought that an 80 Euro bill for a very small amount of laundry was very excessive.
nice outdoor bar too expensive for a mediocre room compared with other hotels in the area
The cleanliness, the hotel itself with spacious rooms and bathrooms. Nice view. Nice hotel staff. Great.
Location Very Noisey, you could here everything in the surrounding rooms. Manager and staff on desk when busy very rude. Reception internet computer very unreliable.
The location of the hotel was excellent and very convenient. Sea facing room was great. I was intially booked into a "mountain view room" - this title is very misleading as there was no view at all - I then requested an upgrade to a Sea Facing room. I did find the standard of furnishings in the rooms to be average by international standards.
The hotel was set at a perfect location.
The near location to the beach and the wiew of Sitges. The hotel staff and their ability to always be there whenever you needed them but never intruding in any way. My absolut favourite in Sitges will try to go back as soon as possible. The only thing that was a bit surprising was that during checkout we found out that there was NO tax included in the price so it got a bit more expensive then we had expected but it was still worth the money.
the view to the sea the smell of the room... some kind of desificating liquid i assume it was that made the room smell quite bad
I like the beachside location, the higher floors, the closeness to the old town. On one evening there was too much noise from the restaurant at the beach opposite. (Hotel staff should have addressed this).
Location. location. Rooms in need of update, poor condition.
Very good location easy transfere to Barcelona ,peaceful area, Beds a lttle too hard.
after driving 700km we were looking forward to a nice hot bath, unfortunately the bathroom was so dingy we didn't even want to have a shower. This is a very poor hotel with a high price tag and we don't know why. We did fill in the questionnaire at the hotel.
Good location for Sitges and the station for access to Barcelona. Reasonably clean and tidy and the staff were friendly and helpful. Some balcony views could be a little more aesthetically pleasing.
i loved the location , i was able to access all the important points city center , beach and even the stations the equipment used in the room (old a bit)
Only location Rooms are very old and dirty. Beds are uncomfortable.
Friendly staff, great location
proximity to the beach proximity to nightclub and sound of revellers at 3.00 - 4.00 am. Attitudeof staff when I complained about the central heating and lack of air conditioning at the time of my stay. Poor breakfast selection.
Friendly Very uncomfortable beds
The hotel had a central location, close to railway and other facilities. The room it had excellent air conditioning, a modern television, and was relatively quiet at night. The lock on the room door was old, and could easily be opened, so there was little security. The room was very small and noticeably in need of renovation. The bed was not comfortable, and the tiled floor always felt dirty. The breakfast buffet was small and unappealing, and food was not replenished in a timely manner. The elevator was always oppressively hot, as it was not ventilated.
standard of the room is very low; broken furniture, "overslept" bed, balcony broken and partially closed due to constuction. Breakfast buffet can hardly be called a buffet.
The location was excellent, close to all bars, resteraunts, clubs, shops. Lack of coffee making facilities, no english tv channels.
The staff were all very helpful and more than pleasant. I also have to mention the wonderful huge 'breakfast' buffet from 8 until noon. The parking is scarce and if you get a spot it's very 'cozy' but that's pretty much the way it is all over Spain.
Reasonably comfortable room. Excellent shower. Amazing breakfast buffet,- 5-Star hotel Standard. Very friendly staff, with one excepion. Good central location. Poor quality soap and artifically coloured shower gel.On arrival we weren't allocated a Superior room.
The location of the hotel is excellent for shops, beach, restaurants and nearness to the railway station. Although it is central the rooms are very quiet thus ensuring a good night's sleep. There is nothing I didn't like about the hotel. Overall, I was very satisfied with my stay.
Friendliness of staff, absence of noise, and munificence of the buffet breakfast!
friendly staff . excellent breakfast. convenient location originally booked a superior room in the annexe,however on arrival we found the annexe was due to close on the fifth day of our seven day holiday ,we were re allocated a room in the main hotel which didn't have the same facilities as the annexe room.
Breakfast and the pool.
the breakfest was excelent,friendly stuff,clean room,very good lokation.
nice friendly staff,clean,location was great,great food,everything was really good deffenately recomend this hotel for stay in sitges
lovely attractive pool area, friendly staff, good location
Very centrally located. Good breakfast. The rooms are spacious but not very nicely furnished.
Nice staff, reasonable breakfast, great location, simple but clean room.
Close to beach, friendly staff. The wireless network did not work for internet access, that is one of the reasons we choose this hotel.
Close to the beach Pure Internet access, A/C doesn't work
Friendly staff, beach nearby, old building, atmosphere, centre location, shops nearby, availability of lift, The room was small, the view was not like the net site promised, air was humid, noises heard
didnt like my room as it was at back of hotel and quite small
I liked the location and the cheerful maid. I didn't think much of breadfast. The pastries were tired looking, and the coffee machine and juice machine were something I would expect of an autoroute. Also, the rooms could be freshened up with some paint. And our blankets looked not very clean, and one had black marks on it. I would recommend it with reservations.
hotel location Very small room and bed, bad smell
Friendly staff - hours of breakfast was great and to include breakfast in the price - staff always open to guide us on what we wanted to see visit - english - position was great - felt safe, 24 hour reception. would have been nice if the bar offered other food - drinks was good, but some light meal would have been nice. We were on 3rd floor and at night the mosquitoes were really bad if the window was open - we liked fresh air and didnt want to use airconditioner, but mosquitoes very bad to on the last night we had to use airconditioner.
Location of hotel Bathroom was not cleaned sufficiently
Staff No tea and coffee in the rooms.My camera was stolen from my room.You have to pay 20 Euros just to use the air con remote, you get it back but that is not service.It is not worth the money.It is not a hotel it is a upmarket PENSION
Excellent proximity to everything in Sitges, particularly the film festival. All was excellent except for one consistently rude concierge.
The location of the hotel is excellent. The entry to the carpark is tiny. Really only good for small cars.
The design of the hotel is interesting and romantic. The location of the hotel is excellent: fantastic view of the sea and, besides, you are in the centre of Sitges, everything is near - the old centre, shops, restaurants. Breakfast was delicious Thank you very much for the stay.
Frinedly people, good location, nice building The slide door at the entrance is really noisy.
location , room
The location was excellent.
Excellent position Facilities for drinks / snacks at the pool would have been appropriate
The rooms and their cleanliness were excellent Lack of English TV despite staff's efforts. Restaurant good for breakfast, but not good for evening meal.So called "seaview" was an exaggeration.
Nice hotel with perfect location. Fresh OJ and good coffee at breakfast buffet! Lovely view over the ocean from the breakfast table. Staff was helpful when you asked for help. Cleaning staff was very friendly! Bed was a bit hard. Noise travelled a bit too easy between rooms and corridors. No guests were too loud, so his wasn't that big of a problem.
Pilar was a very good resource of information
The staff has always been nice to me. Too noisy, especially in the night.
The staff were very friendly and very helpful The pillows were very hard to sleep on.
A good location to find about Sitges with its surroundings in low season. We had a spacy bathroom. No it was up to expectations.
Staff at front desk were extremely friendly and helpful at all times. Made us feel welcome. Ceiling fan in room as well as air conditioning was very useful. No English TV channels in room. Would have been nice just for one evening to chill out.
We really enjoyed the kindness and humour of the staff. The location is perfect. In sum we we're really pleased with our stay in Hotel Montserrat. The bed is somewhat hard, but this is a Spanish problem I guess :-)
Great view s for Santa Tecla - friendly staff
Located in a quaint village setting. close to the Sea and Beach. Enjoyed the Festival. close to Barcelona. Lots of Gay Clubs. All in alll considering, it was OK
central and economical
breakfast was good an staff were helpful. it was good value.
Convenient for Sitges shops, restaurants and nightlife. A short walk from the station and the beach. Reliable wifi. Handy small fridge in the room. Good value for money. Room was basic and old fashioned. Front desk staff were efficient but rather brusque and unfriendly.
good location and facilities were as expected. Check in staff member was polite and helpful. Handy location to beach an cafes.
We arrived at 14:45 when check in time is 15:00. the receptionist didn't agree to talk to us at all till 15:00. while waiting at the lobby I noticed his rude attitude towards who-ever tried to apply to him. The room was tiny with a window to the drain pipes - so it was smelly as well. at night when rain started water licked all over and wet the beds and stuff. the elevator stopped working so we had to go 4 floors up and down with our stuff. don't go there!
great location and nice staff !! everything within short walk away... i would continue staying at this place every time i go to amsterdam !!
We loved Douglas the receptionist, he is one of the friendliest helpful guys I have known in any hotel....don't let him go rooms are a bit small, and could do with a fridge and some coffee making facilities
Cleanliness/ location The young man from Wales was too harsh in his responses to the extend that he came across as being rude and condensending, particlar to my black partner almost to the extend of being racist.
Location and staff! Room was terribly dusty.
they do not have (do not disturb) sign for the door. we also did not get our wakeup call on our day of departure
Very close to the beach convenient for the town centre too. The view from the rooftop terrace was beautiful. Although there was plenty of choice at breakfast - some of the food seemed an odd choice and it was questionable as to whether it had been put back out from the previous night's dinner.
Relaxed with helpful and friendly staff, fantastic buffet breakfast and great view from room and the roof terrace
Liked the free internet & the wonderful breakfast. The location was super, on the sea and our room was clean & comfortable Would have preferred a room facing the sea. Maybe next time. No complaints.
everything was fine
It simply fuctioned No
I very much liked hotel staff as well as calm environment
The manager and clerks were very nice. The location was perfect. The sheets were horrible.
Nice manicured grounds and pool great location great balcony with view Wifi was expensive and slow foldout bed was uncomfortable poor aircon intrusive staff member who kept bothering us and yabbering on in spanish
good location. quiet hotel inclusive breakfast good quality.
We stayed in an apartment hotel. The kitchen smelled badly of stagnant water. We had to keep the door closed during our one night´s stay. If we had booked in for a longer stay I would not have stayed in that room but as it was just one night we put up with the smell.
We went for one week in the 2 adults appartment (with baby). Seaside location is great, plenty of great restaraunts around. In house two italian restaurants are very good; room-service of the spanish breakfast was very much appreciated, as the room-service for the dinner. Appartment was +- 40m, small but did the job for 2 adults. Seaside views excellent. Kitchen was basic, but clean. Value for money. No problems with warm water. Cleanliness of the room could be better. The room smelled like dust and I don't think the cleaning service used a hoover in a while under the bed, etc. Not that it was dirty, but just dusty. Sofas looked a bit wasted and need replacement. Parking at 20eur to expensive for long holidays, although in the streets can enough parking been found. Bathroom showerhead was broken (but there was a second one).
Very central; very near the beach; comfortable and clean Breakfast, was terrible
Location and rooms No bar by the pool
Proximity to town yet still quiet I would like to have facility to extend TV stations - Sky Sport etc.
Mainly the fantastic sea and promenade views no
The staff were quite nice and helpful, the location is excellent and the rooms are big. We got free wine (which unfortunately was off..fizzy rioja!), and it was good to have a washing machine I found it far too expensive for what you get (a tired dated room). Also we found it hard to sleep because of the air con and the noise outside. We booked 9 nights but checked out after 1 and move to another resort.It certainly doesn't have the feel of a luxury hotel - maybe once but not now.
location and hotel staff were brilliant was a bit noisy and there were quite a few children
Price and reception by staff; closeness to beach promenade no
Staff and location were excellent along with beautiful, stylish rooms. Nothing!
Very comfortable. Free wi-fi. Location. Breakfast is adequate, but more choice would help, particularly if a stay is more than a few days.
The hotel was in a central location, close to both cafes and beach.It's also very modern and feels very airy and fresh. It's a pity the location for the hotel close to the church on the Booking.com web site is incorrect and took a long while to find the hotel. Breakfast was very poor with very little choice or variety.
Wonderful hotel, beautifully designed, hone like feeling from stuff and owner. Would have extended my stay if I could to stay there. Great food too!
Loved the rooms, the design and location. The staff was also extremely friendly and helpful. I have recommended and will recommend this hotel to my friends & family.
romantic room a little small
The hotel is situated in the interesting inner city, near the beach, close to the shopping area. Very clean, new and modern. WiFi is free. The room is spacious. Very attentive and helpful staff. No bins in the room. Breakfeast is not very rich continental experience.Front rooms are noisy.
very stylish hotel there is no parking in the hotel (I think it is true for all the hotels in sitges) we had to pay 25 eur for the one night
The hotel was bright and clean Room too small especially when classed as a 'suite'. Noise from nightclub could be heard until 3am when the hotel claimed to be soundproof.
location, patio on top floor beds were hard, gave me a backache
Location, cleanliness, staff and fantastic breakfast
Location and staff
Location, great restaurant food and staff,helpful reception staff Noisy babies in restaurant!
Very nice hotel and great value for Sitges I was unable to reserve a table in their restaurant for Sunday dinner for my family. They should make an exception to "no reservation" policy for guests of hotel.