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Excellent central location, large comfortable room, helpful staff
The rooms are nicely decorated with a nostalgic 60s and 70s classical feel with lots of dark wood furnishing. View from room is great. Nice firm bed. Location excellent. Quality breakfast. Parking and safe is free! The staff at reception could be friendlier.
It was very close to the centre of Sintra, and the staff on reception were very helpful. Nothing....everything fine.
Great location! Parking is below the hotel and requires some fairly in depth maneuvering skills!
wonderful view. Best location. Wifi was totally terrible. Even right beside the router. Needs new carpeting, bedding and paint job. Concrete construction not in keeping with the charming surroundings of sintra.
We liked the location, staff were really nice, good breakfast! The view was spectacular! A little bit old but overall nice hotel
The location was perfect!!! Walking distance of many castles and gardens. Spent 2 days just in this area of Sintra. Great bang for the buck (euro). the gym was nothing to write home about.
Location and parking
Great location for visiting Sintra. Breakfast Buffet was good with varied choice. We have children aged 10 and 11, not sure the hotel would welcome much younger children.
Staff attitude of older Reception gentleman and Waiter in Restaurant - your General Manager and I have exchanged emails on this topic
the view and the location of the hotel. Hotel needs a refresh. Smells old when you enter into the room
Beauty, peace and tranquility
The woman at reception was terrific. She her English was first rate, and she was intelligent and witty. We also greatly enjoyed dinner. The shower was a little funky.
Nice and comfortable, but might be too expensive...would be good for special occasion.
the setting in the hills was very pleasant shower was slow to drain and flooded the floor,children running about at 11.30pm
Fantastic Location Food was not up to the standard of the hotel
It is a very romantic and beautifull place, staff was very friendly and room was very clean. Beautiful view and excellent food.
Ít was such a blast staying at a palace. The help was exceptional. Felt good to be the queen for two days
We loved everything about our stay here. We would highly recommend it! The hotel and hotel grounds are beautiful. It is perfectly located to visit the area.
This is a magnificant hotel. It is beautifully decorated in sumptuous 19th Century style. The efficient and friendly staff are wonderful. The breakfast is fabulous. The location close to Quinta Regaleira is nbeatable.u The bar prices are *slightly* pricey for Portugal.
friendly atmosphere and excellent service. good food. All very good, but suggest you supply each room with bathrobes. Nice especially in the cold season
Very well located, nice staff and very much 'in line' with the atmosphere of Sintra.
The area of Sintra is beautiful and well worth an overnight visit. The food was not to my liking. They attemped Nouvelle Cuisine, but as a former restaurant owner, it was a serious disappointment.
wonderful room and suite combination with views over the countryside, very helpful staff at reception and dining room, food good quality with attentive service giving extra information regarding wines when asked refelecting the price paid. peaceful stay despite very busy sintra over easter weekend.
Our room although decor needs minor attention (broken curtain hooks) was delightful and very comfortable
The buffet breakfast was excellent, our room was large with a lovely view and the staff were very attentive and friendly.
The amazing view!!! The great location and beautiful room.
the overall charm and quality
Am member of the International Byron Society which is having a conference in Valladolid in the week beginning 27 June 2010, very academic, and intend to give excellent commendation for delegates either en route to Valladolid or after conference is over.
The location and it's sense of history. Also the various sitting rooms in the hotel. And that unlike most hotels in Portugal, they can make a decent cup of tea! The bedroom was adequate but nothing fantastic given the star-rating