The staff were extremely friendly, the shower was fabulous & the beds were the comfiest I've ever slept on in a hotel! No
The street the Hotel was on was very noisy - Saturday Night revellers until 5.30am Sunday
location & friendly staff bed was a little old
Location was very good.
The Reception was very friendly and helpful None
Helpful staff, and friendly. Great location: close to downtown, bars & good restaurants
Decor was cute, staff friendliness The chair broke in the room when I tried to sit on it. Facilities may need some attention.
Very central location - amazing room with sweeping staircase. Great architecture. Very good value for money. Beds left a lot to be desired - appeared to be very cheap and old.
I found the central location very convenient and liked the fact that a buffet breakfast was included my room rate.
Liked the location. Beds were very comfortable. Quaint boutique style hotel. Quiet at night. Did not like breakfast. No eggs and limited cold cuts. Advertised as buffet breakfast but more continental style.
The hotel is in the centre of Torino, just opposit Puerta Nouva. The bed was fantastic, you have the possibility to choose between different pillows.Bathroom was quite big. The room I stayed at need renovation (carpet).
I was upgraded to a better room for free. Room was too cold.
For our purposes the hotel was perfect. We enjoyed our stay and felt like honored guests. Nothing. Everything was fine.
i liked the proximity to the station. The buffet breakfast was excellent and i liked the fact that i saw a well known australian football coach having breakfast one morning. The hotel needs renovation on the inside as everything is worn out and lets a beautiful hotel down. Coffee making facilities would have been nice.
Kindness of staff, location just in front of central station. Breakfast was poor, not enough sweet cakes.
Convenience - ideally located
Great staff and fitness room open 24 hours a day furnitures a little bit old
The breakfast The parking was a nightmare, I own an expensive Maserati and was told by the reception that the only parking they could offer was any one of three independant garages who pack in as many cars as they can. Not in the least reasurring when then person running the garage says ' give us your keys and I'll try and squeeze it in later'
nice location and value for money
Good service and excellent buffet breajfast
Excellent location, nice decor. Breakfast could have been better.
GREAT LOCATION! beautiful room. quiet, clean, big! the ugliest doors I have seen in a hotel! and weird lobby layout/decor + sometimes "family style" service but courteous and responsive. not practical if you have a car. strange layout of breakfast room leaves everyone sitting tightly around a huge table.
Helpful & friendly staff Bvlgari bath products not for bookings made via booking.com. Lack of privacy: one big table in stead of separate tables in the breakfast room; Big window in the bathroom with Venetian blinds (not closing well) looking out on a courtyard – the other apartments around the courtyard can most likely see the bathroom…
personal touch, location and ambience
The location of the hotel is ideal for those who need to stay close to all city's amenities and main centers of business I found the single room somehow poor in terms of comfort and quality of the furniture, especially considering the price paid for its rent
the location in the historic part of the city , the design of the rooms and lobby . the lack of service , parking far from the hotel . nobody to help you with luggage or to park the car .
Nicely designed and big room. Breakfast was rich in variety and well prepared. The spot is perfect since it is on the city center.
the central possition of the hotel
The location and breakfast. One girl at the front desk was very rude when we first arrived. We had been walking for hours in the rain with our loaded backpacks and just wanted to check in and lie down. I couldn't believe the attitude we got. Luckily, we didn't see her for the rest of our time there.
Convenient location, quiet place, nice staff, good cleaning, pies for breakfast Too little TV
Staff was friendly, made us cappuccino in early morning. Room was clean. Breakfast was good enough with eggs and all types of cakes. Hotel is quite far from city center. Night staff didn’t speak English. Room was small (double room) and dark, no carpet. Room’s furniture was old. We booked 2 nights but stayed only 1 and were forced to pay penalty in %30. There was nothing about this in booking’s mail. Definitely would not stay again in this hotel.
People that work there were very polite, the atmosphere was nice. Breakfast could be a little bit more rich.
All satisfactory It was a bit away from the centre
The price possibly Non english speaking staff, mold in the room where the breakfast was served, mold on some places in the bathroom, and on two places under the window in the room too. Very off location in relationship to the city of torino. The hotels' three stars are a joke, should more be two very week stars or one strong.
We were on tour with our band and drove in big van. Hotel stuff let us park our long and high van on their loading bay for our entire stay, which was very cool, we didnt have to worry about parking and our van stayed on safe spot.
The staff were friendly and helpful. Very good value for money.
Staff were incredibly helpful and really tried their best. Hotel was pleasant and welcoming.
Nice, quiet room and very good breakfast. You are not given a key to get back into the hotel, so if guests come back during the night, you are woken up by the doorbell. Pity, because the hotel in itself is very nice.
The family run hotel is an absolute gem. It's clean, well-located and run by honest people. I wish we could have stayed longer. This is, by far, the cleanest hotel we stayed at during our trip to Europe. The family gave excellent recommendations on fair-priced restaurants, sight- seeing, museums & transportation.
The hotel is basic but comfortable, clean, and well located. The proprietors were friendly and helpful.
brilliant room-clean.spacious and quiet. Great location and staff very friendly and helpful.
I was so well cared for. Clean, quiet, beautiful, safe. A family business.
Very good choice for the price paid. Don't expect any luxury, but everything is clean and proper. Check before booking because not all the rooms have private WC. It is an old building with high ceilings, but it is renovated. When you leave the hotel, turn left. Then take the first street on your left and before 20m walk you will find a cafeteria. Make sure you don't miss it.
Traveling and not knowing the language is difficult. Hotel Employee and his staff are phenomenal and most know English. Hotel Employee took time to provide detailed information on the places we wanted to go and how best to get there. Great price
The staff was incredibly hospitable and accomodating, the breakfast far exceeded expectations, the room was spacious and well furnished.
That you do feel welcome from all of the staff especially those in the bar.
The quite unique realized dream of an art déco-hotel, with all details in excellent function and fashion.
Location - excellent; price for 3 nights excellent (third of what is quoted as usual price per night); quiet; wonderful view of Torino from 6th floor room; luxury room with excellent en-suite and service was excellent with many excellent nibbles with tea and bar.
we enjoy there because of our best locaton . it"s restaurant was cusy and the food was delicious with nice design .
We preferred this hotel over competition because of the indoor pool, which unfortunately was closed.
I have been upgraded in a suite. Excellent. Lobby unpersonal and not welcoming
Exceptinally central and very good service
Located in excellent point, high quality rooms, very comfortable During breakfast there is no tea on the self service table, the waiters are not asking what do we need
It has the best location in Turin, i had amazing time with friends I think it was the best experience for me in Italy. I was surprised by the Italian law of iron, i was shocked when the receptionist told me that I can't have an iron because it was by the law plus I wasn't informed earlier about it.
Great location! Found a great price for my stay for business. Would stay here every time Im in Turin.
room The recommendation for a local restaurant - it was terrible
The outside parking is free and surveilled by cameras. (not too many spots though) Not that far from downtown. Helpful staff. Free cable Internet in the rooms. (wifi is charged on the other hand) The room needs renovation. The sofa, the carpet and the curtains were a bit worn out. Not what you would expect for a 4 star hotel. The breakfast is a bit expensive for what it is. (12 euro)
Friendly, competent front desk staff Dirty rooms (carpet, bathroom, toilet), big put-off. Surrounding area does not feel safe.
Clean modern hotel. Small pool and easy transport to town limited menu in restaurant and pries are high.
complete privacy, good breakfast
The breakfast buffet and swimming pool. They stated the restraunt was open from 6 to midnight, but that wasn't true and when it was open the food was limited. There was never any staff avaible to help you, they need way more people working there.
Very confortable hotel, quiet, at 200m from the tram station. Choice for the breakfast. The parking costs 12euros per day (and not 7) but we can park in front of the hotel for free
free parking outside, fee only underground parking Restaurant to expensive for the quality
Internet in the room by LAN cable works well and is free of charge. The hotel restaurant food was not particular good but particular expensive. The restaurant relais on the fact that the hotel is in relative remote location with other few choices in a walkable distance.
very close to the city and highways. 12 € for breakfast it is too...
The room was quiet and although basically furnished it was adequate. The English speaking member of staff was very friendly and helpful. The breakfast was simple but fine. Only one person spoke any English. The double bed was actually two singles pushed together so not terribly comfortable.
Nice hotel, very clean.
high quality / price ratio; very gentle
Easy to find, close to the motorway network of Turin, nice restaurant beside - Grilled fish mix brilliant, pizzas to avoid I was told. Bed a bit on the harsh side.
Friendly and homely atmosphere, quiet location and comfortable rooms, good location within city, garage. No
Everything was reasonably good apart from one thing which spoilt it all for me. the bed was made with blankets rather than duvets and these blankets were dry cleaned in a disgusting smelling chemical. The smell filled the bedroom and made it necessary to sleep with the doors onto the balcony wide open all night, like camping in a rough district of Turin.
Disponibilità parcheggio privato.
This is a very attractive, modern hotel with comfortable, well-equipped rooms and helpful staff. The location is only minutes from the city centre, the palaces and the shopping areas. The hotel has its own high-security section in the underground carpark next door. Although the staff were very helpful, we got the impression that they were under a certain amount of pressure at times. Two of the lights in our room were not working and, despite reporting this on the first day, the problem was not dealt with
excellent quality of bedding, nice spacious room, functional design, very good location, superb architecture
Hotel position is a big plus. It is in the historical centre of Torino , but very quite.
clean, city center, size of the room, breakfast, design, facilities, very good service. I got an upgrade for a small suit.
The colours and total design of hall/stairs is really nice, easy to climb and enjoy ! Breakfast tasty and varied. One doesn't need a new toothbrush every day. Difficult to get temperature in room below 22 C.
excellent location, the presence of a hammam bath, good breakfast I would like to get a better cleaning the bathroom
Quite new hotel, very confortable rooms, and nice taste. Service staff very pleasant.
situation, room was quiet atmosphere
interior design, staff service, hammam service
location, facilities, ambiance the hotel staff were very poorly trained for a hotel of that quality
The room price advertised did not include the air conditioning which was not clearly stated out in the booking contract. Additional Euro 5 is chargeable for having air conditioning in the room. The hotel staff are rather unfriendly when we requested for hot water, and use of cups and bowls which I really thought was ridiculously non-service oriented.
The staff were absolutely excellent, friendly and helpful. The room was rather small
breakfast was poor in choice. i dont eat bread/flour/wheat based foods and limited dairy. water, tea and yogurt was only food available to me. the rest was bread/biscuit/cereal etc . some fruit would have been good.
Basic little hotel, not very charming, but good location, decent bed and nice location.
Friendly and very helpful staff.
The clean rooms and the friendly staff. The location, pretty far from the city centre.
Very confortable hotel, very clean, quiet, very nice park/garten. The room very spacious, clean, confortable bathroom, with a big shower. Good gym, open till late in the evening. Satisfactory continental breakfast. Attention! It is situated almost outside Torino - it is recommendable specially if you travel by car. The stay is worth!
Location, Room, Wifi free, close to Poriver banks promenade, Park
The feeling of space and large room. Breakfast could be improved with little effort.
Good breakfast and clean facilities...tram made it easy to get into central.
Very clean, good value for money Lack of restaraunt, and the bar facilities were inadequate.
Confort, very quiet, park setting, good breakfast, friendly staff
The quietness, the comfort, the surrounding and the cats.
This is like 4 star hotel, not 3. Very clean, large and peaceful rooms, good decoration.
The hotel staff is incredibly kind and helpful! Everything was very clean and the breakfasts were great! It was little further from center city than we would have liked.
The hotel is very comfortable. Its location made it possible for us to walk all around the central part of the city - we did not use the transport at all! The room was very comfortable, modern and really made us feel at home. The staff was professional and friendly, we received all the help we asked for. We have just completed our vacation in Italy, and this was undoubtedly one of the best hotels we stayed in. It is also rather inexpensive, especially compared with the hotels in the lakes' region, that are, from our experience, much less comfortable and significantly more expensive. We enjoyed this hotel greatly and were really sorry to leave.
Internet connection for 14E total for the whole stay up to 15 days. Nice secured underground parking, however additional fee 10E per night. There's a food shop next to the hotel. There is an open terrace for breakfast, if weather is OK. Generally nice hotel for reasonable price, as for Italy. The location is not very good for sightseeing.
Helpful hotel staff, safe and comfortable garage, good service, clean rooms. Location is not the best but fair close to the center
Location. No bars open.
Nice and comfortable rooms. Great bathroom and mattresses. Includes parking place. Not close to city center, but taxi reacheable for 8 euros.
good location, nice staff, clean room, good breakfast, very quiet. A supermarket very close for different necesities. We would like to have restaurant for the lunch.
Very courteous staff. A few of them spoke English and those who did not tried to be responsive as possible Better restaurant hours. I only had breakfast there the restaurant was closed often. Comfort- the rooms were very cold and the heat did not adjust. The bathroom was warm. (smile)
The people in the reception, were so helpful, kind and friendly.... The short walk to the city center was max 15 min... for us no problem, The parking was super if you have a car that is packed and do not want to take everything with you.
The hotel is close to the downtown, quite enough, clean and it's easy to park the car Expensive extras