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The facilities were good, and we were very comfortable there. Most staff were at least very pleasant and levels of English speaking were helpful. We wished our room had had tea and coffee making facilities. Also the mountain setting was lovely, but it was often much cooler than on the other side of the island (Funchal).
Friendly English speaking staff. Very good restaurant. There was neither a table nor a chair in the room. The bed was more for one man than for a couple.
Facilities for children, excellent rooms and suite, good restaurant. Rooms were not ready at arrival (13.00)
This is a great place to stay for those who can tear themselves away from the mecca that is Funchal and wish to spend time in the quieter and, in my opinion, more picturesque north side of the island. The hotel is flawless. The rooms are great, the staff excellent, and breakfast and evening meals highly recommended. The only thing I would say about staying here is that you really do need a hire car, or at the very least, access to taxis or guided tours to make the most of your stay.
quiet setting/location heated pool was very cold
Everything very good, good value for money, good and comfortable rooms. It is a bit of a shame that for breakfast they provide with canned fruit instead of fresh fruit - particulary in an island like Madeira!!!
Just about everything.
The quiet location - waking up to dogs across the valley and the chickens next door !
Peaceful, great views, very amenable and accommodating friendly owner, ample continental-style breakfast bar with gorgeous home made cakes and jams, the pool, overall ambience, free internet and self-service (trust) bar. though we have firm orthopaedic mattress at home these were very firm - and we would have preferred a double bed. some noise from adjoining rooms at night.
Cleanliness, decor, relaxed quiet atmosphere, pleasant discreet owner. Access was a little difficult - steep and initially narrow lane requires care.
Smart and constant noise of ocean Successful site The affable personnel Old, but pure hotel For a breakfast one and too every day There was no fruit in the summer Pillows awful From a balcony it is visible nothing, when you sit on a balcony
Situation near the sea was splendid. Rooms were a little humid (the weather was wet) and the water in swimming pool was a little cool.
friendliness and efficiency of reception staff. Ease of parking facilities this time. Have stayed here before bathroom in need of refurbishment. mouldy grouting and mirror
the hotel has now started 'all inclusive' and the food is typical of 'all inclusive' which is not very good. The standard of food used to be good at this hotel -it's a shame they have resorted to 'all inclusive'. Also there were a lot of children staying in the hotel who were tottaly bored as this hotel do not cater for children.
Receptionists very helpfull especially the blond lady.All staff generally nice.Rooms good size with a beautifull view of the sea.Dinner and breakfast good,location great.
Good hotel with pool and everything what is needed. Nice see view with rock wll behind hotel. Near to the top of mountains and turistick walks. Opening hours of pool till 9 pm are limiting.
excellent staff good location for a peacefull break
Beautiful location with wonderful coastal views. Friendly, staff and exceptional value for money Rooms, while clean and well decorated are getting a little "tired" and need a refurb
We had a lovely time at this hotel, a lovely spacious room with veiws out to sea.Near a very plaesant little town with some very nice restaraunts nearby.Indoor swimmimng pool and outside, jaquissi, and sauna all included. Was a little out dated with the decor, but i think the good price reflected this so not a problem for us ,good value for money.
Perfect staff and atmosphere at the hotel.
The comfort and the quiet location of the hotel made it a peaceful weekend retreat - What we were looking for... The lack of TV channels were a little disappointing when compared to the rest of what the hotel has to offer...
Lovely room (superior double) with an amazing 6' bed and nice balcony. We were told that we couldn't order a sandwich at 3.15pm as the restaurant was closed. Would have been nice to enjoy our A La Carte meal away from the buffet area. Note no Tea/Coffee facitlities in room, although was a fridge.