Spacious room, well equiped and well designed. The garden of the hotel where we had breakfast, which was tasty, home made and a nice variety. The owners are very friendly and offer high quality services. It is certainly a hotel that worths to visit again.
Fanstatic placement in the city, excellent value for money We had lucky for half price, full price is rather high
The best place to stay to visit this old venetian city. The hotel is located in one of the nice small streets. Beautiful furnished romantic rooms and a perfectly comfortable bed. The owners are very helpful and nice. This cute hotel gives you a great vibe and lot of positive energy. Finally we stayer longer.
charming rooms, divine mattresses, lovely design of suites around courtyard, warm hospitality, delicious breakfast, great location; we extended our stay from 3 to 8 nights (got upgraded from a junior suite to andromeda maisonette and pegasus deluxe suite)
We had a maisonette with sea view which was very spacious and reasonably well equipped, Very quiet location but within easy walking distance of shops and restaurants. The reception was rarely manned, which meant we had to wander round looking for someone to give us telephone/internet connection, which only worked in the reception area not the room as promised. A kettle and hairdryer would have been appreciated.
wonderful beach, silent family-like hotel, veri friendly staff need a child entertainment
The hotel is placed in a very quiet location, ~3 km away from the Old Town, which is a good thing - the evenings were very nice and peacfull. The staff is very pleasent and helpfull. I've really enjoyed the place. The hotel is not a 4* hotel. On the usuall, international scale it would get a solid 3*. The definite downside was the bathroom, really small and not very inviting. Another 3* item are the breakfasts, tasty and good but repetitive and with narrow a selection of dishes.
The location was very nice - right on the beach. Excessive noise coming from Beach Bar at night. No toiletries offered in bathroom; buffet breakfast very poor
The location...absolute beach front....the breakfast was good... Old hotel....needs total repair...ants everywhere in the room...very small bathroom....not even a shampoo or bath shower...
I was for the first time in Crete. It is difficult to be objective without being able to compare with other options. Strong side of this hotel is also its weakness: it is quite isolated, it is located in the quite region, it is on the sea front line - there are no roads in between the hotel and the beach. Staff, especially the cleaning and canteen staff is very friendly! Do not rwrite at your web-site that the hotel Imperion is at a walking distance from the old town. It is at least 4 kms away. Of course, you may walk, but it is not 10-20 minutes! Do not misguide people.
the location the bathroom of thre rooms -very small
Jason hotel was right in the center of Rethymno...everything was under your feet..from museums, shops, bars,restaurants..till the sandy beach which was 50 m from the hotel..and the good thing was that it was situated in a quiet street and you could not hear anything.. the staff was really friendly and helpful and the wi-fi internet was excellent.. the room was excellent..we had a big apartment which was more comfortable than my house...it was really value for money...Jason hotel is good for everyone.. from the younger ones that have all the bars close to them, till the older ones with the museums and beach under their feet..i would definitely chose Jason hotel again! everything was excellent!
Jason hotel is at the same time very central and just 5mins from the most popular sandy beach in Rethymnon. The studio was very spacious, well-equipped , clean and comfortable. The staff is friendly and helpful. There is also a big pool and the breakfast was fresh and with a good selection. There was very fast WIFI/internet connection in all the hotel. Free parking in the marina, just 5mins from the hotel and the most important of all is that despite it being very central, it is very quiet and relaxing. I would surely recommend it to people who want a hotel which is central, quiet, very close to the beach and shops and value for money.
Very good service staff on reception, beautiful main hall and little garden All rooms and other premises need renovation, furniture is seem like relative new but not convenient. Air conditioner works strange, it is impossible to setup it do not blow directly to the bed. Room service is careless. Parking near the hotel after 3.00-4.00 p.m. is very difficult. There is no gym in the hotel. Definitely not four stars.
The hotel is in an excellent location, within easy walking distance of the old town with its shops and tavernas. The breakfast on offer is of very poor quality and the total absence of any staff to clear away dishes means that the breakfast room becomes somewhat squalid.
Loved the swimming pool on the roof! Did not like having a smoking room. That is the only problem I had with the hotel.
Location - close enough to the city, the room was clean and spacious except the bath that can fit to babies or extra thin persons No pool in april, no view from my room. I would rate it as 3 stars. I stayed at the hotel only one night, so it was OK
good price, good location, couldn't have more expectations
Location was excellent. Really close to the old town and the beach. The staff were helpful and communication before and during our stay was very good. Breakfast could have been more varied. There was limited staff during breakfast time which meant that often tables were not cleared out quickly enough and the food was not replenished in time. But when asked they responded straightaway. Also, there were only steps at the entrance of the hotel which meant that we had to lift our suitcases ourselves, but again, when asked for help the concierge was happy to help.
Location Nasty carpet
Friendly helpful staff. Large, nice room with balcony. Good location if you like to be both near the town and also have access to beach/seafront. Very good value for money. Good to have a fridge in room. Room was cleaned only 3 times out of the 6 days - I believe the cleaners finished at 3.30pm, but when I arrived back to my room just past 3pm, the room still was not cleaned. It may have been one of the last rooms on the cleaners schedule, but is it that unusual that guesrs wish to spend some time in room in the afternoons (given the heat outside!)? Picture of hotel in publicity material a bit misleading - I thought it might be possible to have some kind of sea/harbour view, but the hotel is located off the sea front on a street overlooking the road and other buildings on opposite side. No tea and coffee making facilities - not even access to a kettle.
Great room at a great price. they need to extend their WI-FI to the rooms. now they have it only on the lobby.
Achillion Palace was an ideal hotel for our holiday, close to the beach, right in the middle between the old and new areas. The old town was a 2 minute walk, loads of shops, tavernas etc. Hotel was perfectly comfartable, clean and the staff friendly. We had a great stay in Rethymnon.
The staff is excellent! The whole experience was great!! There is a feeling of peacefulness about this hotel. These are really details and I really enjoyed the hotel. First, you cannnot actually cook; but you have a lot of good inexpensible restaurants. Second, there is no cleaning on Sundays. Third, matresses are quite hard, but this is a question of taste: they are new. I'm sure anyone can live with this.
staff was very helpful. Breakfast was OK
Friendly service, excellent location. Trouble with geting phone calls to our room.
The hotel is housed in an old Ventian building, and there are fresh growing flowers all over the place. If you like the sight and smell of beautiful flowers and the old style feel of this quaint Ventian building, you'll definitely enjoy your stay. Also, Mythos is located in an excellent location - close to the beach, in the center of the old town, 5-10 minutes on foot to the Fortezza. Great location. The facilities are nice, but certainly not 5-star and probably not 4- star. That being said, the hotel's charm more than made up for the shortcomings and we enjoyed ourselves very much.
A lovely hotel, in an excellent location. The plunge pool was great after a day out sightseeing. Nothing
The friendliness of the staff and the location were a big plus for us, being between the Old Town and the Beach. One huge plus though was the quietness of the situation which was wonderful. The day bed in the room could have been more comfortable with a couple of cushions .
The central location, the setup of the hotel which is an old venetian mansion transformed into a "boutique" hotel, the entrance hall and the little nice touches in the common areas. We arrived very late due to a delayed flight and we were warmly received by a very helpfull receptionist. There was a plate of fruits and a bottle of white wine waiting for us in the room. The beds were extremely hard and discomforting, it was almost impossible to find a parking place close by since the hotel is located very close to a pedestrians only shopping area. Not enough sound proofing, there was too much noise in the morning (doors closing, footsteps from above, staff moving tables). Not a 4 star hotel in my opinion.
The location,and the staff. To expensive,not worth 4 star hotel
Perfect location in historic Rethymno, Crete. Wonderful room and hosts.
The charm of the interior decoration, the relative quiet, and the proximity to all one wishes to experience in the city of Rethymno.A refreshing alternative to 'standardization, sterility of large 'international' chain hotels. the same price for my accommodation, as single occupant, for my room as my travel acqauintances paid for their double!
Convenient location for a Rethymnon city break. A second key (with an odd magnetic fob to keep the electticity going) was needed by our group of 5 people, but none was available. This meant we either all stayed in at the same time, or woke up the others to get access to the room at night.
The room was very spacious and clean. The pool closed at 6pm!
Nice and clean, good location, good breakfast, friendly staff Room smelled of the disinfectant they use
everything was ok, we had a nice stay, the hotel staff was very kind and helpfull. this is my first choice for rethymno.bravo.
Wonderfoul place to live in! the sattelite tv.inside the rooms.could be better with more channels
The outdoor pool was large and filled with fresh water. The lobby area was extremely large and open. The breakfast was very good.
I though the hotel is overpriced for the standard of rooms. Shower was not very good. Slope in swimming pool is dangerous. People slipped so many times. Parking was also difficult. Service of staff was generally not very helpful. Could have been better. Apart from the Restaurant Manager.
H εξηπηρέτηση των υπαλληλων ηταν ιδιετερη και μασ ακανε να νιωσουμε ανετα. πιστευω πως ισως στην εξηπηρετηση του bar στην πισινα να βελτιωθει λιγακι.
Great family suite! My 5 friends and I could all stay together! Kostas(not sure on the spelling), the bartender was so nice and helpful!! Great pool!
Friendliness of staff Small tv set in room. Good breakfast
It was better than expected. Old stone historical house. Great sense of history and comfort Loved all. Perfect for us
The property is very quaint and a nice place to eat. The stonework inside and the patio in the back make for a relaxing meal. Fred the restaurant manager was extremely friendly and helpful with tips on the surrounding area. This property is more of a restaurant than a hotel. The food at Veneto House was very good and the location of the hotel is in the historic area of Rethymo, but the hotel staff was absent most of the time and the rooms were slightly outdated.
The hotel was in a beautiful building. We really enjoyed our stay.
Room was large and beautifully decorated.
the location of the hotel was very good Hotel staff was not very helpful. There was no hot water for two mornings. The hot water was only turned on when we complained. You can only get hot water after 10am. The toilet would not flash for two days. We had to complain several times before it was fixed. There was alot of noise at night, If you are looking for a quiet night, please don't stay at this hotel. Also, my hotel bill was charged twice on my credit card.
the comfort of the bed and spaciousness of the room
The location was very central in the old town, the staff were very welcome, and the building itself had been very tastefully restored. Good restaurant / wine celler. Hard to find fault. If there was any downside, and it was inevitable given it's prime location in the labyrinth that is the old town, is that taxi's cannot leave you at the hotel and you have to bring your luggage about 200m.
The location is ridiculous, you are short walk from all the things worth doing in Rethymno. The atmosphere the room creates is also beautiful. Room 101 was close to the dining area, so light sleepers could get woken up by diners. Shower is quite small by American standards, but what isn't in Europe? Parking is also not particularly close. It's a little difficult to check out earlier than 8AM.
Room(s) were great. large, spacious, clean, great decor, nicely equipped kitchen, courtyard terrace was warm & inviting. Location in old town was what we wanted. Staff was not very informative & language sometimes a problem.Too many steps for elderly or disabled.
great atmosphere in an old house in good location the boiler noise was quite disturbing.also the guy downstairs trying us to eat in their restaurant was a bit annoying.
Hotel is right on a beach. Nice view, when eating breakfast. Hotel room is big and comfortable. Beach area is very small and not so nice. Hotel is a bit overpriced for this kind of services.
The Hotel is rated as 4* but is INCORRECT because is a 2* and our experience were BAD because we paid for a 4* one not a 2*
Small and comfortable, really warm welcome.
the location, private parking and the nice pool
Free secure parking on site. Good to walk straight into the old town. Good layout and pool.
Location was good, room was large and the balcony was large and with quite sorroundings. No refrigeration to keep cold drinks
Location. Wish I would have had a map of how to drive into Rethyemno and specifically locate hotel. Once I got there, it was so easy to get in and out of. Liked the idea of having guest parking.
Excelent location in Rethymno's Old Quarter. Staff friendly and helpful. Room small but comfortable and clean.
Nice pool area, small but central. Nice Venetian inspired decorationin the room. Great location
The hotel staff was very nice and the cleaning to. Also I liked the hotel´s location, close to everything! No
Excellent location, nice and clean rooms. Very nice swimming pool. There isn't a fridge in the room. The room hasn't got a safety box.
Excellent location. In the old town and very close to one of the beaches. Despite it's central location it was very quiet.inside the hotel. Really lked this hotel - lots of space in which to relax. Swimming pool and gardens very pleasant.
Good location. Friendly staff. Would be nice to have the choice of a double or twin room. We had twin room.
Personnel trying to speak Russian and very friendly In general hotel overpriced and old. Music is playing till 23.00
Staff was all very friendly. Bit rundown, especially towards the end of the holiday season.
Tasteless and overpriced food. I was expecting a better room for the rate.
Service during breakfast : 10, Parking:9, Room cleaning: 10
Mountain view room is very quiet, clean, modern. Very close to beach. Excellent value for money.
Very clean and modern, and situated very close to the beach (only one block away) and about ten minutes from the old town. Rooms have a small kitchenette so you can prepare your own food if you wish. Wifi would have been a nice addition to a modern hotel.
Very Clean, modern decor and design and very quiet.....perfect!!
Likes the location and the cleanliness. Great value for money and lovely staff. No internet connection
We loved this hotel. Very Nice room and it was cleaned every day. Staff was very polite and nice. We will come back here someday. Tv signal could been better and the shower could have been a litle bigger.
very nice hotel. Absolute good value for money!
Great rooms and value for money! The rooms were very modern and clean with a really good bathroom. Excellent location with only a one minute walk to the beach and close to restaurants. There is a bakery and a big supermarket within minutes from the hotel. There was no balconies with full sea view though we got a good balcony high up were we had a good view of the harbor. Great to have a kitchenette, we used it every day. Great and friendly staff! Good to have a pool though we didn't use it much as it didn't have much sun. The kitchenette could have had some more things, such as a sharp knife and washing-up brush.
The aircondition is insufficient for the winter. No rugs
Fresh hotel. Rooms appear new and clean. Very good location, near beach an town. Small pool area
Friendly and professional staff. Great position and structure. The rooms are very properly furnished. Everthing was perfect. Thank you to everybody for the wonderfull holiday !!!! Arrivederci
Excellent staff The hotel needs to be maintained to its high standards. The carpeting in the halls needs replacement. There was an odor of mildew in our room.
Everything, it was a lovely, quaint little place, very clean, and unique..only since it was winter season, the restaurant was not open...but it was a safe area and we could walk around easily at night. The only thing that happened that was wrong was the lady at the desk recommended a taxi cab who in the end ripped us off on the price by 25. euros...which is a lot when we are converting our money back into canadian...$200 for a taxi from there to the airport was unreal, i feel they should know about this.
Friendliness of staff: very attentive and professional. The room was spacious and well decorated. Excellent!
Helpful staff, very good location for beach sights and night life
Room decor, central location, excellent staff
The staff was very friendly and helpful, the place is simply great! we stayed in the junior suite apollon and had a great staying there. there's no hook for the shower :-)
Old venitian mansion with high ceilings, completely redone with excellent taste. Location, personnel and service. Friendliness. Rooms on first and second floors without elevator. Probably difficult for handicapped guest
the room was very nice. the staf was exellent. but the morning breakfast was a little cheap in my opinion. could have been better with a little more choice
Very nice location, very friendly staff.
very clean and nice staff nothing at all
Very clean and convenient, comfortable and well presented. Staff pleasant and helpful. Breakfast a little disappointing. eggs were cold, and orange drink artificial.
good for parking, attractive building and room, well maintained not as convenient to the old town as we would have liked, small pool, no internet
Everything at Palazzo Vecchio was great! My wife and I stayed there for 2 days while visiting the Greek Islands and we were very pleased with the nice and helpful staff, and clean and well kept rooms. There was a wall being built around a planned parking lot for the hotel. This was not an issue for us though as we still managed to find parking near the hotel and we were upper in the morning for breakfast as the workers were beginning to work.
The hotel staff, nothing was too much trouble Not enough tables for breakfast
The location is good. The rooms are too dark, the pool is very small.
Close to the old town No special view
Dirty place oposite the hotel the unbilded ground. Ugly view.
Close to the town without being in a noisy area. Lovely building, great rooms, and really nice small pool. The day staff/manager was nice, but the overnight/late receptionist was a little unfriendly at times. Otherwise, a lovely place to stay.
The location of the hotel right in the center of the old part of rethymnion. The rooms have been upgraded with plenty of storage available. The grounds are very nice although a little squashed.
Staff at the hotel were excellent, particularly Eleni. It is located centrally in the old town of Rethymnon and is close to many of the sites. Room was small for 3 people. I was the 3rd person and slept on a sofa bed downstairs (split level room). Although the room had a kitchenette, washing up liquid, sponge and kitchen towels were not in room and had to be asked for to wash up.
excellent location! Beautiful room! Very helpfful staff -
Very modern and stylish hotel with excellent service and great central location.
Location was fantastic in the heart of the old town but near to the beach and the harbour.Our room wes very clean, tidy and the staff were great. The splash pool was fanatstic for an early morning dip.I would highly recommend this hotel we will be back there very soon!
Clean, quiet, nice set-up, handy. Limited wireless....
wonderful courtyard with a small pool, orange- and lemontrees, very friendly staff, central location, good wifi connection, nicely decorated rooms