breakfest and service bed was horrible
Pleasant and helpful staff. The hotel was quiet and comfortable, and I appreciated its central location.
Breakfast, locality, room comfort No lifts
Great Breakfast! Staff were helpful with my late check in. Room was a bit hot and too nosiy to open the window.
Single rooms decent value and great location in a quiet street in the historic city centre. Staff pleasant and helpful, and buffet breakfast tasty. Lübeck is an attractive small city worth visiting. Room small. Shared bathroom immaculate, worth the compromise for the location and price. No bar in the hotel, although you could get drinks to take to your room.
the stuff spoke english and the room and the hotel itself was so clean tidy.
Excellent central location for exploring Lubeck and surrounding area. Very helpful staff who spoke good English.
I arrived in Lubeck after the reception for the hotel had closed. As they knew I would be arriving late the staff left my room keys with a neighbouring hotel which really helped. The breakfast was excellent.
absolutly lovely, the room was tiny but very cozy. Tea and coffee in the room, a very big window with a cute view on the roof of the city. amazing breakfast, room and shared bathroom very clean.
Beautiful hotel. Very good breakfasts and excellently positioned. My second stay there and I hope to come again soon.
The pillows and the featherbed. the breakfast room. the breakfast itself. the size of the room. the Sunday night supper in the dining room
I found the hotel staff EXCELLENT, I arrived late on a Sunday night the service we received from the Receptionist was probably the best I have ever experienced. . TRULY EXCELLENT SERVICE!
The staff is very friendly and helpful
Nice rooms and location
High standard of comfort and service. Good breakfast, if not quite as good as some years ago. We have been staying at this hotel for over 40 years and shall continue to do so.
the bed, pillow, featherbed, size of room, breakfast, breakfast room blue bathtub
The room was quiet The room furnishings could use an update
The Hotel his not 4 stars. It's really old.
breakfast was very nice and swimming pool + sauna were excellent only 5 minutes walk to town did not find the pillow very comfortable
Variety of breakfast food and quality Scalding hot water in bathroom which was reported as dangerous. Poor reception for TV
Very good location, nice rooms
A ultra modern hotel situated in the city center. Clean, comfortable with a breakfastbuffet with everything you can desire.
Good contemporary design, comfortable rooms and public areas, good food, great service. Pillows - too hard. Everything else was fine!
Lovely bed, and good and quiet air condition. Nice design. With a lovely flatscreen Tv, it was really bad that there were no international TV channels unless i paid 11 Euros for 12 hours. Tv was not used becaus of this. I really wanted to lie in bed and see TV.
good location, cenral to our interests.
Super place in Lûbeck. Fine parking. Quite place. We have orderet breakfast with glutenfree bread for my vife. For a 4 star hotel, it was poor with only one sort of bread - absolute not ok for this hotel.
the hotel was very modern and well situated, although road works we're going on outside, road access to the hotel/parking wanst a problem. The check in staff were fine as were the bar staff.
Friendly people/natural environment/silence/excellent matrass/good rolls for breakfast Rather flat pillow. The soap/shampoo was rather harsh on the skin. The taste of the fruit juice could be a bit more natural.
Our hostess was extremely kind and generous and friendly. It's a simple family-owned hotel but lovingly furnished. We had a very nice breakfast and there were some great woods nearby for our morning jog. Great shower water pressure too. We prefer a large bed to two singles but no big deal. The matress sheets were a bit rough on the skin.
Everything about our stay at the Waldhotel Twiehaus was perfect. The family Leckner were most accomodating and nothing was too much trouble. The hotel was beautifully decorated for Christmas and really welcoming. Although a 15 minute bus ride from the city we had no trouble getting in and out. In fact the location in amongst the woods/village was better than staying in the centre of town. We ate at the Twiehaus Restaurant (adjacent) on Saturday night and enjoyed local dishes in a nice setting. I recommend this hotel without hesitation
It's location, cleanliness, comfort and friendly staff No
Cleanliness Very convenient for city centre, station, bus
Beds are excellent, breakfast fine in relation to price. Quiet during the night. No free /wireless internet in rooms (Cabel in hall + 5€ for a box).
Really tidy and a great buffet for breakfast
The room was quite large and it had a nice bathroom. The breakfast buffet has a really wide range of choice and the quality and quantity was excellent. At the check out they give you a marzipan gift, and it is really nice to receive it even if it's a small thing. The staff is helpful and kind. The position is perfect: a minute from the train and bus station and 8 from the Rathause.
clean and staff very helpful. Its also such a perfect location for the station and airport bus
Excellent breakfast, airy and comfortable rooms, friendly staff. No laundry facilities - washing becomes necessary while travelling, especially when on a 5 week trip. This comment applies to most of the places we stayed. Off site laundry facilities were also difficult to locate.
Room was equipped with air conditioning and directly across from the train/bus station and within 15 min walk of town center. No power adapters available. No wireless internet available.
comfortable, reasonable price, good breakfast, located close to bus and train stations
Location was good
Ideally situated for walking in the historic centre, and for bus and train connections. Good breakfast, comfortable and efficient - a very good value hotel. Nothing major to report. Some small design faults such as the location of the soap dispenser in the bathroom. Might be good to offer foreign visitors the choice of smaller pillows instead of the larger bolsters in use in the hotel.
so close to everything no
Good location, friendly staff and good sized rooms. We have stayed on previous occasions and would return again.
I was very impressed with the double glass door/window facing the street. The room has a street below with heavy traffic, but as soon as you close the window and the door to the balcony, the room is quiet. Great!
The size, not to big -
very nice clean hotel close to the center, good breakfast
The room and the both room was very clean
The hotel staff was very co operative. There was a balcon with the room too. The rooms were really old and needed renovation badly. However, the bathrooms were really nice. There was no fridge in the room and the lighting in the room was also very low.
Room exceeded expectations - booked a twin, but given a suite. Spotlessly clean. Friendly and obliging staff. Great value for money. Good location -close to public transport and old city centre. Highly recommended.
The convenience for walking into town and on the bus route from the airport. We had rooms facing the busy main street. Every night it was very noisy due to the traffic and the behaviour of raucous people.
The staff were kind and helpful and the hotel was in a good location - very central to the beautiful city of Lubeck. The decor, particulary the carpet was awful, a pattern of what looked like splashes of different brightly coloured spilt paints (very garish!). The room stank of cigarette smoke as it was located directly above the outdoor smoking area - this became unbearable by the next morning.
that it was close to everything as i don't walk very well
everyting was ok in this hotel. It is nearby old town and different pizza pubs. quiet place, good breakfast. just two things: the bed was not quite for young couple, as it has two separate parts with hem between them. For us it is quite important. The tape in bathroom was quite annoying. It had ligt sensor swich wich turned in-off-in-off all the time while you use it, so that you save a plenty of water but for washing an extra effort and know how is needed :))
the location in lubeck and the wonderful breakfast. the room was clean.
Great central location. Helpful staff. Housekeeping forgot to re-stock our room with towels but did so immediately when we notified the staff. That there is no hotel parking.
ok not noisy staff helpful
hotel is in downtown no free wifi
the location was excellent
Great location and friendly staff. Noisy traffic all night.
Spacious room with balcony Service in the restaurant was the worst I have ever experienced in my extensive travels.
Very nice staff, great breakfast buffet. The sauna area is amazing and a great way to relax after a day of work. It is only a 5-10 minute walk from the central train station.
The restaurant was closed, because of a private party. There was nowhere for the other hotelguests to go - a bar or something. That was very unsatisfactory. We had to stay at our room at evening.
Friendly and comfortable
Quiet room. Lovely breakfast.
hotel interior all up-to-date, comfortable and classic in design; clean, however wiped finger across door frame and that had not been done for a while. otherwise, cannot fault them - overall very nice and courteous indeed. Once I had asked again, they provided us with a brand new cot with crispy clean bedding for our small child and even made us a lunch bag as we had to leave prior to regular breakfast times. Although the hotel itself was very good, some streets close by are not - rubbish was piling up on the street and the energy from some people did not feel as safe as I would have liked. Having said that, three young boys helped us find our way back to the hotel and were very helpful and friendly - also from the same neighbourhood. I suggest addressing this issue with local authorities - rubbish should not be left out like this anyway but it could potentially be damaging to the hotel. Further, this seems very much at odds with the generally clean and beautiful city that is Luebeck.
friendly helpful staff, easy check in and check out coffee makign facilities in the room would be a bonus
It was so quiet, relaxed and lived up to its status as a 4 star hotel
Excellent service, lovely room and an excellent breakfast Would like more pillows, the ones in the beds were not very comfortable
It has a lovely country feel about it, with a beautiful garden where you could have breakfast if you wanted - buffet breakfast, superb variety - decor of hotel very pleasing, No tea/coffee or mini bar in room - if you wanted same -
Cleaness of the hotel and kindness of the staff. Everything is new and confortable. It is in a strategic position to visit Luebeck and it is well connected with public transport Breakfast too expensive in comparison with the price of the room!
Perfect for purpose - good location, staff helpful and practical.
Fast and efficient staff, new and nice room, good and central location near the railwaystation A small mini-bar in the room would have been nice
comfort cleanliness bathroom no tea/coffee making facilities in room - breakfast expensive - safe did not work
I thought the service would suffer due to the recent opening but I founf the staff incredibly helpful and polite. I had an awful migraine on the Saturday night and didn't have paracetamol. I went to reception and they gave me some and I felt better within a couple of hours to enjoy Copenhagen! The room was fantastic and the bed and bedding was amazingly comfotable... so much so I slept through my boyfriend's snoring for once! The only thing I would've wanted was the capacity to print out my flight boarding confirmation. We had to go, on the kind advice of the staff, to the internet cafe by the station. I thought that a couple of computer stations and printer would be easily placed in the lounge. The luggage lockers were a fantastic idea. Many thanks for a great stay and we will see you soon.
excellant location booked a double room, however found 2 single beds pushed together and 2 single duvets. When we asked at reception for a double duvet we were told that you did not get this in german hotels.
Easy to find next to the station a short walk to the old town. Excellent facilities and a friendly staff who could not have been more helpful and made our stay an enjoyable experience. No
a) Location, beside the main railway station, was very convenient. b)Very good choice of food at breakfast. We requested single beds, to be told on arrival that the hotel does not have singles.(To be fair, the double bed was wide.)
Helpful, friendly and polite staff, mostly English speaking. Very convenient for bus/train stations and Hamburg AIrport shuttle bus. Some shopping in immediate area. Excellent restaurant. Space in the room was a little tight. The centre (old town) is a little walk away, but not too far for most. Entrance is via steps - I did not notice any disabled access.
Fine hotel. Just around the corner from the train station. Breakfast is a little expensive (16 euros), but then you get a very large and varied buffet, including champagne (!). Rooms have a fairly good size (I stayed in a single room).
Location, friendly staff, good value
The location to the centre of Luebeck , Holstentor, Congress Hall etc.. was perfect.The hotel was also easy to get to. The Hotel is quite old for the rate charged.
Superbly situated and appointed hotel with first class staff and service. I doubt if anyone would be disappointed with their stay here. Unreservedly recommended. A guest in an adjoining room had a dog which barked rather too much for my liking. I was surprised a hotel of this standard allowed animals in the rooms. It's a shame, everything else was excellent.
The Radisson Lubeck is perfectly situated both from an entry/exit to the main highway Hamburg-Munich as well as it is close to down town. The beds are very comfortable so sleep is easy to find.
The hotel is perfectly located for those who want to explore the beautiful city of Lubeck. We were lucky to have chosen this particular weekend as it saw the start of the local Christmas markets - a bonus for us! Nothing.
This place was great. Great Pool, Location Great (right near old City), Great breakfast on Patio and food selection wow (Best Muesli ever had), Very helpful staff and modern amenities. Numerous parking spaces in front of the hotel.
The hotel was very well furnished and comfortable. Staff were friendly and extremely helpful. Fabulous location and ideal for exploring the city centre.
While maybe not a 5 star in terms of the rooms, the hotel provides excellent service, friendly staff and is not trying to charge you for every little extra service. We arrived at 3am in the morning and the receptionist straight away said they would only charge us for half a night the first night. Kids, if you have any eat for free until the age of 12 if the parents eat as well. Can fully recommend this hotel. It is also just 2 minutes away from the beautiful Holsteintor and 5 minutes walk to the centre of Lubeck, with the old Rathaus etc. Enjoy your stay!
Everything was just fine. Good location. Private and public parking, nothing wrong with public
We did like the hot water in the swimingpool very much. The break fast was very good. It was very near the chrismas market. The heatingsystem was not easy to make heat.
Location close to my next days work
Good wifi, good TV Slow elevators
Very good breakfast. You need to chance towels at the room every day.
Location Have to pay for breakfast, while other Scandic Hotel's in chain you do not.
Polite staff, spotless good sized room, first class breakfast included
Excellent location - near the old city but outside its walls, wery quiet. Nice friendly staff, quick service, clean comfortable rooms.
It is near the town
everything, the city, my company
The staff were very helpful.. We arrived early on Thursday morning 0930 and they allowed us to book straight into our room. Hotel based 3km from Lubeck Centre. We like walking and it took us 25 mins in the rain. Bus links very good. Good restaurant outside the hotel "The Pyramid" which we can recommend. As we were not able to make drinks in the room it would be good if there was an area to have a drink of tea/coffee etc
Good sized room and decent choice for breakfast.
The nice waitress in the restaurant.
very good breakfast. Under previous name much better than now! I ordered "wake-up call" for 7:30 but was woke up at 7:00. The guy from reception was suprised that I asked him to call me once more at 7:30. Room was cleaned partially. Bed and bathroom - yes. But a cup after tea - not. Empty bottles left on the desk. Mini bar not refilled.
Location and comfort. No
Great hotel, friendly but professional at the same time. Spacious, clean rooms and good facilities.
Good location, peaceful but still not far away from Autobahn, nice and confortable rooms, good breakfast No
Nice but we only atsya 1 night
bathroom bin not empty when we arrived. Soap dispensers empty.
Easy to find, nice staaf, comfortable rooms
Close to the city, nice people The payment routine, only cash
Hanseatic Hotel has a cosy atmosphere, friendly and helpful staff, and a perfect location, within walking distance of tourist attractions and shops. Good value for money.
To check in at night you need to use the check-in box (i.e. a vending machine like contraption). It is not very easy to use and I did not particluarly like having to do this outside, both because of the rain and because I needed to pull out my confirmation number and credit card. Luckily after 10-15 minutes, I managed to check myself in. If a hotel does not have any personel on sites at 8pm, imagine what you can expect if anything were to go wrong.
Convenient localisation for visiting the old city. Nice décor. Very friendly staff. Free Wi-Fi access. Good breakfast.
Nothing specific I had no soap in my room. They should try to learn more english.
hotel is not renovated for long time, the rooms is like smoked.
I visited the hotel from 1.07.10 to 3.07.10. It was 32 degrees outside, but when you come into hotel it's cool and pleasant. Breakfast is fine, enough and tasty. Fresh orange juice in the morning!! It's clean and equally close to the old town and levee. Personnel is nice. When checking out, they agreed to keep an eye on the baggage, which we left, as we had our flight in the evening. The room is fine but small. The hotel is opened util 20-00 and we came later, about 23-00. The strange guy, whose telephone was written at the door (and we called him) came in 10 minutes and was not satisfied that we were waiting for him. However we have agreed previously to check-in later. So, if you come later it is better to stress it from the beginning and even more if you do not have a phone with you to call. It seemed to us it was rather damp in the hotel, however as it was summer, it was not so bad. The room is small but clean and cozy. So if you come to walk at the city, it's fine to spend one or two nights in this hotel.
people staff, clean, good location
Good value(29.50 euro single room) accomodation within walking distance of station and city Interior of hotel quite noisy at night owing to lack of sound baffling, carpets etc.Breakfast not served till 8 am on Sunday.
Nice hotel in a perfect position. Train station a few minutes walking. Very gentle staff!
Value for money. I stayed at the hotel in a single room with own bathroom. Good breakfast Hotel did no accept any credit cards even though this was mentioned as acceptable on booking.com web site.
I like my room is clean, breakfast very good. Location is very good. Near all attraction They do not have telefon in the room and if you feel bad or something happend you do not know what to do
Taking in account the price I paid, it was simply perfect
Location is very good for city trip, The breakfast Single rooms are not so big.