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The Alchymist is a beautiful boutique hotel, perfectly positioned for all of Prague's attractions. The staff were the best we have experienced, polite, extremely helpful & informative. The Alchymist made our holiday a most memorable one. Thanks
excelent location, beautifully decorated hotel, spacious room, excellent service, good selection of food for breakfast
Excellent environment feeling like home with very personal service Not enough room provisions like bottled water etc.
The Alchymist is a lovely luxury hotel with very attentive staff and beautiful decor that really suits the prague experience. I chose not to use the spa as the services are really quite expensive.
I like the location of this hotel - in Mala strana. Also the SPA-center in this hotel is very nice. It's real pleasure to visit it.
Helpful staff, great breakfast Very small room for the price
This is a luxury hotel and priced accordingly. Everything about the place is first class. The decor is beautiful from the rooms to the reception to the lounges, breakfast room and exterior. The staff is efficient and very helpful. The whole place is comfortable. Nothing to dislike.
ambiance and staff
From the welcoming smile to the opulance of the, to the location every thing was perfect. If you want to spoil your wife/partner this is the place.
Although the hotel looks great in its website - the pictures actually don't do it justice. It is a fabulous little jewel of a hotel tucked away in the best part of fantastic Prague. Senior staff are very good. The pool is tiny and cold; and the service, especially in the spa, is a bit hit and miss - my wife made a manicure appointment which was not fulfilled and poorly handled.
This hotel was located in the older part of Prague right under the castle, with convenient access to the castle and gardens. This hotel is comprised of several different adjacent connecting buildings, which meant we needed to take an elevator up one floor, then go up and down several stair cases to get to our room. With luggage this was not convenient, but thankfully we are still young and this wasn't a major problem. Also, our room was right at street level, so we couldn't open the windows for ventilation as people could see right in, and it was a little noisy for sleeping. (I imagine this wouldn't be a problem for the majority of rooms at this hotel)
Monika was awesome at the reception desk. She was incredibly helpful, as was John. Didn't like the narrow stairs up to my room...
Good location, helpful staff. Weather forecasts and free English-language newspapers at breakfast were nice touches.
It was quiet due to the zone where it is located. Breakfast was a bit poor
Great value for the money, excellent location, friendly staff, beautiful breakfast, really private rooms. If it comes to Prague we wouldnt stay anywhere else.
The design of the rooms were really really interesting. I loved how the building itself was like a little town in itself with little narrow walkways and cobbled areas. We had the best service by reception - I think her name was Mariona... she was from Tunisia and was lovely, fast, efficient and super-friendly. She made us love the hotel more. The bath is exposed, so it's impossible to have a shower while your partner is trying to sleep. We found the rooms a little dim too.
location ; comfort ; design ; staff hospitality and efficiency Noise in the corridors during the night ; no spa neither swimming pool
Location was great, good value, and good breakfast. No air conditioning, so it could be uncomfortable in hot weather. The hotel was designed so it looked beautiful, but in practical terms, it was a little uncomfortable - the rooms were small and the shower (while beautifully designed) flooded the vanity and toilet with water.
Great breakfast Noisy room
new part of this hotel has very nice style and design some of the staff wasnt very friendly and helpfull, but generally they were OK
The reception staff was very friendly and helpful and the hotel's airport shuttle functioned perfect. The room (superior) was both clean and nice decorated, and the breakfast was tasteful. The location in Nerudova was great, and the street itself a beautiful adventure
Cleaness, being new and style None, maybe does not having a swimming pool
Location, internet access Staff could have been more friendly
Hotel staff was excellent and very accommodating to our requests. The hotel is clean, modern, quiet, and has an above average restaurant. However, like the other reviews mentioned, you see few people in the hotel or restaurant. We were the only couple in the entire restaurant. I would recommend this hotel to others, especially if you are looking for a modern room in this old, historic city.
Excellent location, conveniently located but a quiet neighbourhood. The staff at the reception could be a bit cold some time.
Room had impeccable cleaniness and everything was in a very nice contemporary design. Bed was excellent and so was air conditioning. Hotel location was good and my attic room was very quiet. Breakfast buffet was ok by Scandinavian standards, excellent by any other standards. However, there were no fresh vegetables available, only sautéed. Small minus for the lack of trouser press, but staff gave a steam iron instead.
The wifi connection was really slow in room 15. I was surprised I had to pay for newspapers or print a document
Great location. Super quiet and very close to the charles bridge Very friendly staff. Very nice rooms. Good breakfast My wife and I had a great stay over the week end.
Marvellous interior decoration, spacious, quite room, central locatio;n.
the style of the building outside. location in Lesser town, very convenient go up Prague Castle. the furry blankets/rugs. these collect dust. I suggest you do colored cloths instead for accent & not fur. people have allergies. Breakfast can be improved on.
Everything was perfect, the room, service and staff. I wouldn't fault anything at all, and wouuld definitely return.
otele soylenecek bir soz yok cok guzel. resepsiyon gorevlileri daha sicak kanli olmali.
otelin yerinden çalışanlarına kadar herşey çok iyiydi...
Lokasyonu mükemmel,temizlik çok iyi,Otopark olması çok iyi.
Bahçe-odalar kahvaltı daha çeşitli olabilir.
A very good hotel, very nice rooms, not the largest but what they lack in size they more then make up for in character. Much much nicer to stop inthen a bland "chain" hotel. Breakfast very good also.
The rooms were large and richly decorated. Our suite was located in another building ( which apparently is a part of the Waldstein complex) but I would definitely recommend this hotel to anyone who wants to stay in the city center of Prague
Location is good, however parking is not. Only have a couple of spots out front (Not free) and not secured. Breakfast was a good typical European fare. Get there before 0900 if you want a place to sit! Hotel was clean for its age and staff spoke English were friendly.
The room size and design far exceeded our expectations. The breakfast buffet was quite nice as well. The staff was friendly and helpful.
I was able to get awqay from the main tourist areas for a quiet night. It was ideally situated between the old city and the castle. Staff were extremely friendly and helpful. Nothing at all!
Location, close the city centre. Old-style design and antique castle-type rooms. Staff is very nice. Visitors should previouly contact the staff on the room location. Several of them are at the noise street.
Great location, good breakfast, nice clean room with character and fairly big for Europe. Reasonable price.
breakfast, internet, location,
great location, friendly staff, breakfast small tv
Big and comfortable rooms. Excellent location. No place for parking.
Location was excellent, lots of character.
The staff were very friendly and helpful. Central location. Near to castle and within easy walking distance of Charles Bridge and Old Town Square.
Very nice hotel, staff is very efficient. Beautiful decoration, great facilities and really liked that buffet breakfast had some local products. Heating was a bit of a problem, we didin't now how to use the heater. The rooms should have real double beds instead of to singles put together or at leat have one big comforter instead of two small ones. Bigger pillows would also have been more comfortable.
I can't think of any negatives about the hotel. We had a wonderful large room with a small terrace and view of the castle. Walking distance to the castle and Old town. The breakfast was very good and the staff very helpfull. What a beautiful city. Parking was the only problem, I wouldn't recommend driving there.
The staff was very pleasant and accommodating. The breakfast buffet had a lot of options. I had to leave at 5 a.m. and they made sure I had a light breakfast before leaving.The location is great; I walked everywhere. I assume since you book by the room that a single was not available. Travelling alone, I would have appreciated an option for a smaller room.
The hotel was in a wonderful ancient street just below the castle. It was an interesting old building which had been tastefully reconstructed as the hotel.The staff were very helpful and very polite. Breakfast was good. There was nothing bad about the hotel but being on a steep street it would not be suitable for everyone.
The room, the facilitis such as free wifi in room no
Nice big room. Hotel well located. The room was hot and the wondows could not stay open during the noght because of to much noise. Next time I will ask for a room not on the street side.
Fantasic location, within very easy reach (walking) of the castle, Mala Strana, Charles Bridge and Old Town Square, as well as numerous restaurants and bars. Excellent rate, as I booked in advance and got the special advance booking rate, so didn't pay full price. Large selection of food on offer for breakfast, with really friendly, helpful hotel staff. Room was spacious and modern and very clean. Loved it here and very happy to recommend. N/A
The Golden Wheel is ideally located in Prague's Mala Strana area, about half-way between Prague Castle and the Charles Bridge. The rooms are immaculate and extremely modern (renovated several years ago) which is a delightful contrast to the charming exterior of the centuries-old building. An excellent range of breakfast choices is included in the room rate. The front desk staff is superb: very knowledgeable, very friendly, eager to be helpful and available 24 hours a day. The hotel is boutique size (17 rooms) but offers a level of service better than most properties that are ten times its size. My group of four friends (all very experienced travelers) spent five days at The Golden Wheel and we all agreed it was one of the most enjoyable hotel experiences we had had anywhere in the world.
Very helpful staff. Made every arrangment you needed.
Hotel made a taxi reservation on my behalf to pick us up at the airport, the meet and greet was not at the airport, after waiting 25 minutes I made alternative arrangement to get to the hotel. There was no offer to carry our bags up to the room, we were put in the top floor room and I have a bad back. The room safe was not functioning. This was reported but not rectified during our stay.
Unfortunately they didn't have our reservation down for 3 nights but were able to accomodate us nonetheless.
Good location. Nice friendly staff. Clean large rooms.Good value for money. It would of been nice to have tea/coffee making facilities in the hotel rooms.
the bedroom was devine four poster bed very romantic for what we wanted location was fine because we didnt mind walking nobody disturbed us or interfered with our privacy i liked the quietness of this hotel our room was accross the street breakfast lovely i think a bath would be an improvement i would have loved a bath in the bathroom this would enhance the room and the whole experience we had booked a deluxe room and bathrobes were in the list of facilities but none were provided for us at all during our stay
the location was close to the Castle and only a 20 min walk to the city centre As with alot of the hotels in prague - no tea/coffee making facility
Room was warm and clean. Quite spacious for the money Pity the Bistro did not stay open early evening
Nice room, good location. Booking.com advertised the room with a-c and internet, and it did not have it. It was 39degrees in Prague without even a fan in the room. I specified that I needed a room with working A-C too.
Te rooms was very beautiful and bed was very comfortable.
The location of the hotel was perfect for us. I have to say that the hotel is on the top of a hill so it's quit a hike after being a whole day on your feet. Our room had a nice view. The rooms are good, a bit warm but you can turn the heater down. Excellent taxi service from and to the airport. The only think I can come up with is that the towels were not changed for 6 days. But then again, I didn't really asked for new ones either.
The room is nice, clean and quiet, and very close to Charles bridge. Good discount in the restaurant.
Position of hotel - excellent location. Large rooms. Good breakfast each day. Pleasant staff. Clean and modern bathrooms. Dull lighting in rooms made reading difficult. Our room was on third floor which meant lots of stairs ( tiring for the older guests in our party). I would recommend that parties request lower floor if they think this may be a problem.
It's good location. And plenty of local people use the restaurant. The rooms are good. Hotel did not have booking. emails were unanswered. Telephone calls only answered by bar/restaurant staff who know nothing about hotel reservations or left items. Breakfast is poor but ... is only 6 euro.
NIce Beds/bathrooms, very cosy place....we loved the location!! Nothing really, breakfast was great too.
Welcome champagne, dinner for 20% less. Big-big suite full of several types of beds. Comfortable bed. Excellent location. Bathroom was full of water after a shower because of the wrong curtain. We had to wait for a long time to find someone from the staff to check-in. We were waiting for the menu for 20 minutes in the restaurant.
The staff were friendly, the location was excellent and the room was very good for the price. I would certainly stay there again, Only a small thing but the bedroom carpets had not been vacuumed which did not give the right feel but not fundamental.
Good food at the restarurant downstairs Huge Clean bathroom Although breakfast was said to be available from 7am, it was a matter of trying to catch the am staff from the kitchen. they are obviously not used to people such as myself being on the go early. A minor point.
location; very large, comfortable rooms; good breakfast 2 of 4 room heating units didn't work; intl TV not activated; street/tram noise
the convenient location, so i could walk everywhere, but come back for rest, meals easily and then go out again. NA
Terrific helpful desk clerks and a very nice room. Excellent location
Very nice hotel, clean, comfortable, and great experience overall. The staff is not terribly knowledgeable of the city or making recommendations for dining, train transfers, etc.
The magnificent views,excellent food and comfort of room are only exceeded by the friendliness and attentiveness of all staff. what a wonderfull experience our stay at the golden well was!
All Staff is very kindly.A view from Restrant is so beautiful.Morning Meal is Delisious. ジャグジーが使えなかった。説明書を見たが動作がしなかった。
Stunning service, attention to detail and involvement of management in day to day operations. Cuisine is excellent and breakfast an experience in itself.
We enjoyed a beautiful view of the rooftops of Prague in a spacious suite, only steps away from the Castle. The hotel staff was gracious and professional, and the restaurant was memorable.
personal attention, uniqueness of the hotel
jacuzzi bath, welcome drink, view whilst eating breakfat, food at breakfast, friendly staff
The very friendly service, reception, bellman, maid service. The location, quiet and with great view of the old city.
Everything. Beautiful view of the city from the restaurant. Quiet neighborhood away from traffic. Helpful staff. Excellent location. Beautiful surrounding gardens.
Beautiful room within fantastic building, in nice quiet location just under Prague Castle and 15 min walk to Charles Bridge - couldn't be better. A very minor thing - no tea/coffee making facilities in the room - but that's just cos we're British and do miss our tea!
The efforts of the staff to create a pleasant atmosphere. The amenities that the hotel provides: an excellent breakfast in an attractive dining room; comfortable rooms; and a good location for access to the city's sights.
The service from all staff was above anything I have encountered. It was too close to the US embassy, its less than 150 meters from the embassy.
Impeccable service, outstanding staff, great music/movie selection for free
Very good hotel.
The staff were very welcoming, and extremely professional. An unusual feature of this hotel is the supply of an ipod for use in your room, and a large cd library with a huge range - I only looked at the classical cds as that's my interest and the selection is impressive. The hotel guests also have access to a beautiful baroque-era garden at the rear of the hotel, it's the oldest of its kind in Prague. The hotel's roof terrace provides amazing rooftop views of Prague while enjoying excellent cuisine and a well-chosen wine list.
The location was excellent and dinner on the roof terrace is worth doing. The gym has good equipment and has nice views of the garden.
Location was great. In general service was good. The idea of the music theme is unique.The gardens at the back of the hotel are beautiful. The view at the rooftop garden restaurant is excellent. The gym is sufficient Stereo and DVD system could be improved in the room as it wasn't fully functional on arrival.. Poor wireless reception and only in the lobby. Euo wasps frequent the rooftop garden restaurant. Were going to eat at the rooftop garden restaurant but cancelled as we had a drink there in the afternoon and was served a curdled ice coffee by a female who made excuses but no apologies.
personal does everything to make you feel comfertable -
Good location, nice roof terrace The double beds have only one comforter. Two have two (smaller ones)would make a big difference. The suite was spacious, but had no view at all.
The concierge was very friendly and helpful. She made excellent recommendations. The breakfast is really wonderful and was included with our room rate. Also, the attached gardens are beautiful and provide a great view of the city. Great location. The hotel car is probably not a good value; although, the city taxis should be avoided.
Amazing personal service! We have never had so much interaction with a staff that made sure everything you needed was taken care of. We were leaving before breakfast on our last day, so Mykal called over to the resturant and asked if they could get us something to go for the next morning. These extra touches made Charles Bridge Residence an excellent choice. The location is unbelievable!
Great location. Convenient breakfast plan. Nice room with street view. Price for car service to airport was probably about 30% too high.
location is perfect There was no enternet in room as it was promissed in documents, owner of hotel promissed 5 procent discount, but when i wanted pay with card in euro he give me chek in cz currency and it was bigger price, he was cheating. And we have problems with shower, nobody fixed it. I am disappointed with this hotel and service.
As always the room was comfortable and the location cannot be beat.