This was the second time we have stayed at the hotel and being a family-run business it has the ideal mix of friendliness, helpfulness and peace that one wishes for in this ideal location.` We found our bedroom rather noisy as it was situated below the kitchens. We asked to change the room but as the hotel was fully booked it was not possible. Whilst slightly annoying to be woken at 6am it did not deter us from enjoying our holiday.
The staff went out of their way to be helpful and were very polite and friendly. They made us feel very welcome. There was a very pleasant atmosphere in the hotel.
The view from our room was fantastic, the buffet breakfast was also quite impressive there was a lot to choose from. The staff were very helpful and friendly. The hotel did not offer a shuttle service down to beach. Bringing luggage down to the ferry was also quite difficult so we had to pay a porter to do it. This should really be included in the price of the accomodation.
Great hotel with wonderful views. Staff were very helpful. Also, hotel offers free boat trips, great bonus. Bathrooms are very small and showers are too tiny.
I liked the location and the hotel staff.The owners were wonderful and very helpful. It was noisy.
Beautiful spot on the Amalfi Coast, and a good choice if you want to be able to walk to town/breach/restaurants/etc.
Location with fantastic view, excellent place for relax. Nothing!
The hotel was extremely clean and well looked after. Not luxury but very professionally run and very neat and tidy. All staff were excellent and nothing was too much trouble for them. A very good atmosphere and a real pleasure to stay in.
the ambience of the hotel was magical and the staff were friendly helpful and so hospitable. the view from the bedroom was stunning. and the terrace off th ebedroom was a lovely spot to sit and relax at
The view, the terrace, the cocktails and dinner, the manager and hostess, the breakfast. The staff was helpful. Was nicely furnished. The matress and the pillow.
How attentive the staff was. It made the trip that much more enjoyable.
The breakfast was wonderful and the staff were great.
I did not enjoy my stay at all. This is a 2/3 star hotel under the name of 4 stars. I asked for my room to be changed because I did not like it, i was told that I should have booked a "suite". So I got one at an exhobitant price, apart for being slightly larger the facilities were the same: non exhistent. Food,position,facilities non exihstent, staff very patronising.
Great staff and location room need some restoration and repair
Position of hotel is good with good views This hotel certainly does not merit a four star rating even by Italian standards.
The room was beautiful. The staff Julio, Stefano Genaro and our room maid were absolutely wonderful, couldn't be more helpful and full of information. The hotel had wifi in the lobby and terrace restaurant. The views from the balcony were spectacular. The breakfast were continental style but simply fantastic from cold meats and cereal to never ending pastries, fruit and the coffee was very good
beautiful view from balcony, attentive and courteous staff, spacious and clean room
The staff was wonderful. My niece's wedding reception at the hotel was superb.
It is a nice hotel with big and clean rooms, good location, friendly staff and beutiful sea views. The promised jacuzzi did not work.
The hotel staff were extremely friendly and helpful. The room was large, the beds comfortable and the view out of this world. I would highly recommend a visit to the Hotel Posa Posa. I have only been back in Australian for 4 days and am already saving and dreaming of my next trip to Positano, where I will certainly stay at the same hotel. I loved everything
Excellent customer service.
The location offers stunning views of Positano. The hotel staff were very welcoming and efficient and the room, although slightly dated, was very comfortable and quiet at night. We used a car which was collected and dropped off at the hotel for us whenever we needed it. We didn't eat an evening meal in the hotel but the breakfasts were delicious! All in all a very relaxing stay. make sure you don't get a room next to the lift!
It was a beautiful hotel tucked away in the cliffs of Positano. The views were magnificant I didn't like that we had to leave! :)
One of the best hotels we have stayed in and our holiday was an absolute pleasure Nothing
Loved the location and the view of the beach No
OUr view from the balcony was amazing!! The pool staff was not very friendly. All the other staff were superb.
Friendleness of the staff of shuttle bus service the shuttle bus times could have been a bit more frequent
Location and View, restaurant
Hotel Staff excellent except the pool attendant he had an attitude problem.Food and service excellent. The beds very uncomfortable
Temiz, şık Kahvaltı çok kötü, peynir, yumurta için bile extra ücret istendi.
otel şehir merkezinden biraz uzakta, merdiven çıkmayı göze alıyorsanız manzara çok güzel.Deluxe odada teras buyuk ve çok keyifli . kahvaltı sabah odanıza getiriliyor. çok zengin bir kahvaltı olmasada güzel Otel çalışanları yeterli ingilizce bilmedikleri için anlaşmakta zorluk çekiyorsunuz. Mutlaka iyi ingilizce bilen kişiler olmalı.
The advert specified two bathrooms.We only had one.Towels were not provided on daily basis.Beds and rooms were not made or cleaned on daily basis.
If you wish to enjoy a relaxed holiday, in the absolute prime location in Positano, La Caravella is simply the place to stay.
The best thing about this apartment is the fantastic location, right on the beach. We arrived by boat and only had a minutes walk to the front door. It's a nice traditional apartment and was exceptionally clean. The staff we met were also very charming and helpful. I'd definitely recommend this apartment mainly due to the easy location for access to the beach/ restaurants etc.
The room is small, but bed comfortable, air-conditioning worked, it was clean and convenient for the beach and boat dock with restaurants nearby. For those who don't want to walk up and down the steep paths each time to go to and from the beach/hotel/restaurants, this could be a help, although there are stairs to the room. The window opens to the beach and you can hear the waves when the window is open. A little bit hard to find the entrance. It's accessed from the beach in front of the pay-beach area. The staff were looking for us, otherwise we wouldn't have known where to enter. There is no reception desk. Good budget place to stay if you're not planning to spend much time in the room. As far as I know, no parking is available although the booking indicated otherwise. This is not an area accessible by car.
The location is the best right on the beach with amazing views both ways you look. It is clean, safe and well designed.
Tha staff was helpfull, but not invasive. The site is not operated like hotel, rather like rental rooms / appartments, well appointed and very clean. the location was exellent, on the beach, yet close to all other attractions like restaurants, shops, etc.
The Location was excellent!! They want us to pay cash, which wasn't stated on the website! I felt a little uncomfortable paying cash as she was hesitant about giving me a reciept!
The location was amazing and any minor grumble paled in comparison. Arrival was a little tricky as it is not clear how to get a staff members attention, some of the apartments in the block appeared to be privately owned. The staff were average in their interpersonal skills however as mentioned this did not impact on the stay. The apartment is literally gate, sand, beach. The water was crystal clear and we swam everyday. It was helpful having the kitchenette as the local restaurants are average.
We enjoyed the location so much! Close to everything important-restaurant, water, ferry and nightlife! Rosa was absolutely wonderful! Very helpful! Not very comfortable beds but great view and clean! Wifi a little expensive to use for 3 days and wifi service in the whole town not great. But overall wonderful and beautiful great people!
The location is fabulous as well as the view and all facilities were great. It is difficult to bring your luggage back and forth but if you are in shape, it is fine. Not recommended for seniors. The air circulation was not good in the apartment and we could have used a fan since the curtains kept the air still but that is solvable.
Posıtano muhteşem bir yer. uyanıpta balkondan etrafa bakmak köy evleri görmek bile yeterli. plaja ve merkeze de kolay gidiş yolu olması iyi. Banyo eski idi. ama üst kat yenilenmiş. herhalde diğer katlar da yenilenecektir.İnternet sitesinde sadece deni ve şehir manzarası farkı belirtilmiş. yeni ve eski oda da belirtimiş olsa fıyat farkı pek dikkate alınmaz insan yeni için farkı verirdi.
Lovely room in great location and staff were wonderful. There seemed to be a lack of hot water late at night.
The location was perfect, the staff really were helpful, and the hotel room with the sea view was perfect for a honeymoon, very romantic location.
Our balcony. Our well appointed room. The staff. No.
no car parking
We stayed in one of the two Junior Suites. It was very spacious and well- equipped with 2 bedrooms (surplus to our requirements!) and a living room, as well as a terrace balcony with sea views. The living room had a 32" flatscreen tv and sky (italian) to chill out with. There was also a fridge/minibar and ac throughout. The bathroom was nice and clean with shower. The breakfasts were continental style (cereal, croissants etc.) and nice. We had a great time in Positano, and the family staff at the hotel were very welcoming and helpful. I would certainly stay here again in the future. There was a lack of designated parking space and information about parking prior to arrival. It would be nice to have info on where to park (and relevant discounts) and rates before arriving. It was quoted as 35 euro per day on our receipt from Booking.com, but for a 6-7 day stay, you can get parking round the corner for 20 euro per day. This would have been useful to know before arriving confused...
A very comfortable stay in excellent facilities. The staff were very hospitable, helpful and keen to solve any minor problems.
Close to the town center, big terrace with wonderful view, spacious room, very helpful staff.
Very comfortable rooms, very friendly, helpful and professional staff. Wireless internet was advertised as free in the hotel, but had to be paid for
We stayed in a wonderful room with a large balcony overlooking the harbour.
Great location (near main square), close to the beach; rooms small and modest but clean. Excellent and helpful staff!
It is a beautiful hotel in a perfect location. Not too far up the hill but still an excellent view of Positano. Very close to Da Vincenzo - an excellent restaurant. The staff is very warm and friendly and the terrace for breakfast is a paradisical. Wouldn't have minded a lower price, but it is a top quality hotel. We American tourists are suffering from the weak dollar right now.
Staff was helpful with making calls for us when airport lost our bags. Room was very clean and comfortable and had a great view. Breakfast on the terrace was very nice. I would recommend this hotel to anyone. No
helpful staff, great balcony with lots of space and great view.
The rooms were lovely, location superb, great staff and breakfast on the terrace a total treat
The staff were extremely helpful and very kind. The breakfast buffett in the morning was great and was available until 11am, which was great for a holiday break. The rooms were very clean and spacious. The trips available to book through the hotel were also thorough and reasonable. The location of the hotel meant a lond walk into the centre of Positano, however both my husband and I enjoy walks so it didn't bother us too much. There was no swimming pool or gym in the hotel and access to only one computer for use of the internet etc. The location of our room mean that we didn't have a view and were located on top of a busy high road, whch was noisy during the night a couple o
The view from our room was fantastic. The room was spacious, and well appointed. The bathroom facilities were superior. I wish there was an iron and ironing board in the room.
The staff to a person was highly professional, courteous, and very helpful with whatever activity we had in mind--i.e., dinner reservations, beach arrangments, and in our case even finding/scheduling courier service. Our room was meticulously clean, beautifully decorated, and very relaxing with a stunning view from our balcony and outdoor spa tub.
Beautiful, clean hotel with incredibly helpful and charming staff. Nothing was too much trouble. Perfect location in Positano.
Friendly and helpful staff, excellent facilities and stunning views
Nice quite Hotel, excellent location and good transport links. Would definitely go back again.
The staff at the hotel are friendly and helpful - all of them from the cleaners to the managers - they go out of their way to make you feel welcome - nothing is too much trouble. My suggestion last year was that a later courtesy bus back to the hotel would be welcome and this has been put in place. We would not hesitate in returning to the hotel again. There was nothing to criticise
Room was super clean, the best breakfast in Italy and gratis. Nice pool and a overall good experience. Only neg is that it is about 1 mile from Sorentto but they do have a bus that runs gratis but not too often. Nice walk if you choose to go to town.
i liked everything about hotel caravel,the pool area was spotless and very relaxing,staff were very helpful, found no fault at all
Staff were generally helpful and friendly. All other facilities, i.e pool were great. Just a shame the tiles on bedroom floor let them down. If they carpeted the rooms I am sure there would be less complaints all the bedroom floors had no carpets so the rooms were extremely noisy. We complained the first night as the people upstairs were very noisy when they came in at 4am. We were told by reception that the noise would only be for 2 more nights as they weere leaving after that!!! great. Only other thing was toaster not working in hotel. And the hot water urn for tea did not keep the hot water warm at breakfast. Staff in the restaurant didn't want to know.
Having stayed there twice before we chose the hotel because we new the quality of service and the location of the hotel was what we wanted
Lovely food, staff and communal areas, only negative is that the bedrooms are small in size
The staff was wonderful. We stayed there twice and the second room we had with a balcony was a little smaller than the first. The bathroom was smaller too. Overall, very, very nice. The restaurant only had a fixed price for dinner. Food was good but not great. A little far out of town but they have a shuttle that takes you close to town.
The service and comfort
We stayed B&B and the breakfast was as good as I've experienced anywhere. The general hotel facilities were comfortable and the staff always very professional. Excellant local restaurant at the top of the road and reasonable local bus service to the heart of Sorrento. Given the comfort of the hotel's public areas, the bedrooms were a little disappointing. The colour scheme and cheap looking flatpack furniture gave them a slightly unwelcoming ambience, though they were certainly clean. Our Superior Twin with large balcony was at ground level, overlooking the bin area.
Friendly,helpful staff,Swimming pool,Good shower! Aircondition prob dealt with promptly,but then was too cold .No instructions re use of it. Airconditioning in room 223 was difficult to vary. No info pack re hotel in room. Too cramped in breakfast room.
The services, like the breakfast, bus transport to Sorrento; a botlle of sparkling wine (although warm) and a free pizza party were nice surprices. The staff wanted to speak only English, although we tried to use Italian! Everywhere else people have been satisfied, if prefer to use their own language!!
Good size room Obviously the hotel is in need of a major renovation but quite comfortable
Location and hotel facilities. Food in restaurant in evening was not to same high standard as rest of the hotel.
Beautiful pool. Nice gardens. Clean and well maintained hotel. Excellent breakfast. Helpful staff who spoke English. Free shuttle to Sorrento. Entertainment at the pool bar in the evening.
Excellent accommodation and mostly friendly service - Francesco was very helpful. Breakfast staff swept the food away on the dot of 10am despite the fact that I was already seated well before that time and when I returned to get some milk and preserves was given them with a great show of "what a big favour that was"!
We wnjoy our stay there. Is a nice hotel located in front to the sea with excellents view of Naples bay and Vesubio (you should cross the street to be on the cliffs). Rooms were tide and very clean, the breakfast was very good, the upper restaurant as well. About the location, the hotel is located 10-15 minutes walk more or less North from Sorrento downtown. The hotel has a shuttle to take you to sorrento's downtown at certain times. They aren't real complains about the hotel, the only negative point i noted was that i had a poor reception of wi-fi internet (included in the hotel rate - i.e. free) in my room.
We were given a free upgrade to a room with a terrace which obviously was fabulous but I did see the other rooms with no balconies and apart from having no balcony they were great, too. Reception staff were outstanding, in particular the lovely, helpful, smiley and gorgeous Francesco who was perfect in every way. But the breakfast staff were lovely, too - everyone was so incredibly helpful and sweet. The hotel itself is beautiful - clean and fresh and the beds are so comfortable I never wanted to get up! I was there with my 10 year old daughter and we both want to come back. I would recommend this hotel to anyone.
The view across the bay to Vesuvio from the terrace. The sunset over the bay of Naples and Ischia is stunning. The food was very good. The staff very friendly, courteous and helpful. The pool and garden are delightful. Room was a little small for a suite. No Bath on-suite. The noisy dog nearby. The rooms are not very soundproof so noisy guests could be heard through walls.
Attractive decor, beautiful views over Sorrento, very good breakfast. Some staff very obliging, but not all. No tea makers in rooms and personal kettles not allowed. Had to collect hot water from the bar or pay for room service. Limited evening menus, expensive, but plenty of nearby restaurants. Shuttle only takes you half way into Sorrento. Location very noisy and tiled floors throughout meant noisy interior too.
Nice traditional hotel
excellent view. good breakfast
The location of this hotel was terrific. Just outside the bustle of sorrento but a short free shuttle bus away. The staff was amazing and willing to help in any way. They are very helpful in helping plan your day trips. The rooms were spotless and food was good. The pool and gardens was the perfect place to relax and never too crowded ( at least in May to early June). The staff at the bar Danielle (nobody), AmerisourceBergen an Salvatore were excellent and really made you feel special. Piña at the front desk was great too. Hope to go back again some day. The bathrooms were a we bit small. I was disappointed that rooftop bar didn't open till 7th. But they let me up to see what it was like and it was breathtakingp
The hotel was in a great location and the facilities were excellent. Nothing bad to report
Staff very friendly, good location, beutifull view.
It felt like we had the best view to see all of Sorento. Would love to come back again Our stay was too short!
The view is incredible, can't get anything better. The facilities were very nice. We had a suite with a huge private terrance, what more can you ask for. Great value.
It was great and exactly what we expected after what we have seen on the website. Room was excellent, clean, very nicely designed, so was the view to the sea. All the hotel public areas was beautiful. The staff was nice and very helpful. Breakfast was not that great, only continental. If you wish for English breakfast, meat of vegetables, you have to pay for it.
We loved the location and beautiful view from the glass-enclosed patio..The rooms were well decorated, comfortable and with a small balcony with sea-view. The breakfast was the usual cold continental type. Some hot items would have been nice.
The View from our hotel room was magnificent, unfortunately nothing else in the hotel matched this... Room far too small to be called luxurious and the bathroom was minute!
The friendliness of the staff and their eagerness to help at all times. No - we were more than happy with everthing.
We loved staying at the Hotel Corallo! We would stay there again in a heartbeat!
Hotel staff were very professional, friendly and accommodating. The hotel was clean and in a beautiful spot. Everything was excellent.
The views of the water are outstanding at this hotel. The solarium in the lobby is also a highlight to be enjoyed.
Perfect view, lift to the "beach", if you could call it so.
The view, hotel staff,
the stuff is very very nice! they help you in everything. This hotel is well known in positano and everybody respect it and their stuff so when you get to a restaurant you get the best seat! The position of the hotel is great!
The entire staff was exceptional
Absolutely beautiful landscape, spacesious well furnished rooms, extremely friendly and efficient staff, very convenient packing arrangements, everything is excellent! We liked everything, only cardboard doors were a bit noisy and not fully convenient.
Amazing staff, always smiling and cheerful. Nice views across Positano from the rooms...big spacious rooms with balcony...a refreshing change from the shoebox I had in Rome which was more expensive. 10 min walk to the beach, bus stop very close by so easy to get to Sorrento or Amalfi where you can catch the train to Pompeii, Vesusvius and Herculaneum. Would definitely go back. No complaints.
Great value for a four star. Fine location, excellent view and competent/friendly staff. Sould have informed in advance of 25 Euro/night parking charge.
Amazing view. Dinner was great. Wine tasting, Service was outstanding Need to improve breakfast. Service was good tho
Hotel staff helpful and professional. Pillows were like rocks.
The hotel was everything that we could ask for on this part of the coast. The aspect across the bay from our balcony was spectacular and the suite had all the facilities we required. We ate a few times at the hotel in the evening and the food was always good. Nowhere in Positano is an easy walk but the Eden Roc is in a great position to get straight to the shopping. Best of all were the staff. Many thanks especially to Simona, Pascal and Carlo who could not have been more helpful. Nothing!!
everyting about eden roc was beautiful. We loved our room, the view and the staff. The bed wasn't great, but easy to forget in such a great hotel.
The staff were very friendly, especially Simona. Location was excellent and the room was great! Antonio or Tony that made breakfast was very accomodating and his scrambled eggs were excellent. Thumbs up in all departments. I thank all the staff for the wonderful stay. Parking was a little pricey.
Great swimming pool but needs umbrellas to provide some shelter. Nice to have own "terrace" in front of chalet to eat on. Garden setting very pleasant. The chalet was not four-star (the rating of the resort). In need of definite up-dating/up-grading.
Staff were great, couldn't have been more helpful. Good Pool and sun area with good sun beds. Extremely clean and well maintained. Worth paying the extra for the better rooms. Not central but easy walking to Sant' Agnello, 20 mins walk to Sorrento. €1 by train or bus. Bar service not good but we were off season. Breakfast good quality but could use more variety. Not much there for kids.
We were totally disappointed by the esperidi resort. For a start the chalet that we were given, was more like a shed or 'wendy house', with mouldy wooden cladding on the interior. When the shower was used the floor would soak up the water. Also the room was not cleaned very well at all. Under the bed was dusty etc. As far as safety goes, the kitchen was a nightmare. The gas 2 ring hob did not have an ignition switch meaning that a match had to be used to light the rings. Easier said than done, when holding the gas down and trying to light an unpredictable flame, which caused burns. The cleaning staff at the hotel were friendly, however the reception staff were very abrupt and rude. Within 20 seconds of entering the reception we were asked for payment, without even having a welcome. A 50 euro cleaning fee is also taken, which wouldn’t be so bad if it was actually clean upon entering the accommodation, but this was not the case. All kitchenware had to be cleaned before use, as was the small kitchen area. I would strongly advice people that this is not as perceived. The resort is a bus or train journey from Sorrento. And at night the walk back from the station is a 15-20min walk along a dark road. I must say that none of our upset was down to booking.com, who we have used many times before. It was an unfortunate choice of hotel!!!
the friendly staff - very pleasant pool area - the grounds with orange and lemon trees. Also breakfast room. The changing of lovely white towels which were changed daily. Was very disappointed with the cabin in which we stayed. very old with stained walls in need of major refurbishment. which was highlighted more so after seeing copy of there brochure where rooms were clean and modern
All the staff at the resort were very very helpful, kind and caring. they went out of the way every day to make you feel welcome, comfortable and happy.The facilities at the resort are excellent. My partner became ill whilst at Sorrento and was hospitalised in nearby Castelamaree for our entire stay.All the hotel staff were very kind caring and extremely helpful with anything I needed and went out of there way to help make a difficult and stressful time for me be as comfortable as possible.They allowed me to stay on at the resort for 3 nights more than my original booking even when they were full.This allowed me feel safe and comfortable and not at all alone whilst my partner received treatment in the hospital.
Nice area, good location outside main busy sorrento while at the same time pretty close. Big parking for free.
We were treated very well, everything was perfect. No
Location excellent Local bus outside door to sorrento port to catch boat for islands.Short walk to local station to catch train to pompeii and herculaneum and Naples. Excellent breakfast and a well cooked evening nmeal when we ate there. Local minimart, and excelllent cheap restaurants to eat in or take-away. Lovely swimming pool surrounded by orange and lemon trees-nice bar snacks Wonderful view of sea a short walk away We liked constant hotwater and clean towels every day and the quiet of trees and grass in front. The opportunity to use fridge/kitchen for self catering It is basic and there are limited utensils but we found this minor compared to the advantages. Nice and quiet but could be noisy in season. I would not have wanted to be more than 2 people in the hut. There was a double bunk bed as well so presumably its for 4
an oasis to scape from the hectic atmosphere of Italy. has all the ingredients for a relaxed holiday
Convient, lemom & orange trees outside accomodation. Reception staff pleasant. Pool good. Thought the cabins needed updated inside and could have provided a kettle and toaster/grill for cooking. Dining menu very poor, dining room staff polite but not friendly.