Large and quiet room, nice decor, location next to the bay. Very good Thai restaurant. Poor quality of breakfast. Pooor quality of dinner in the main restaurant. Sheets were not changed daily. Very aggressive communication such as "you mustn't touch anything in the minibar or you will be charged a fortune". The hotel blocked 400eur on my credit card for two weeks.
the staff where very nice polite and helpfull, the entertainment was good and the bar at the deck was excellent
Scenery was pleasent but it was a little bit uphill slope to climb! The hotel. Generally if I go to malta I would prefer it again.
The pool area and sun deck and very nice, and the food, especially breakfasts were superb Extremely noisy neighbours, playing load music late at night
A very good hotel with good facilities. Clean and accommodating staff. May be a little difficult to access sea due to sea conditions. However, 4 large swimming pools available
amazing choice of breakfast! great location and nice pool area. Great being able to sit outside for a drink in the evening. towels and bed a bit hard, decor old fashioned - could have made more use of fabulous position
the atmosphere was great and relaxing and the staff was extremely helpful and friendly the water was a bit expensive...make sure that you purchase it from the grocery next door....bottle of water in hotel cost euro 4.5
The executive lounge was very good for breakfast and pre dinner drinks, felt that it should have stayed open for after dinner drinks.Good location. Access to certain parts of the building required changing lifts.
Just returned from Hotel Hilton Malta feeling very relaxed. Hotel was great with excellent restaurants on site and within walking distance at the marina and nearby Spinola Bay,
Staff were all v. v. friendly, location, breakfast is one of the best Hilton breakfasts I've had, pools, good offer on the spa on a rainy day. Room cleaning was not up to scratch, it was of the 'lick and a promise' variety. Bed changed only once during 7 nights' stay, @ €415 per night...Housekeeping walks straight in without knocking, which is really not on. Car park is a very strange affair with hidden lifts and level 5 inside the hotel is level 0 in the car park, utterly confusing.
Well located and excellent value for off season rate Could do with a refurb - listed as 4 star in reality 3 star
Good price, value for money. A/c was a blessing after walking around in heat all day. Location was good, close to busses and tours, shopping/eating. Tv didn't work well.
The location was okay and the view from the rooftop was nice. The hotel is not clean at all and you have to pay for every service, in the offer I booked the wifi was for free but when we arrived there we had to pay for the wifi. Also we ordered a plate and a fork for the room and we had to pay 2 euros for that! It was really not a nice experience at all.
Lobby Late night noise - and wake up call did not come as requested.
poor air-con, this has been an issue for the past three years!
Hotel was located in tourist area. Nice resturants nearby. Hotel breakfast was good and inexpensive. A bit noisey in the mornings (believe some renovation work was underway). Air conditioning inside room was weak.
Location is really very good. I don´t know how other people and their experiences, but this is NOT 4star rated hotel...
The staff was really kind none
Central location and friendly staff. The rooms are in need of redecoration. On the second day the lift did not work.
Nothing about the Hotel. Maybe the location Dirty room. Smell of smoke from cigaretts all the time. Aircon not working. The room looked nothing like the pictures. Smelly beds. I stayed in a lot of hotels around the world. And this for sure cant be a 4 star hotel maybe 2star. I booked a 4 star hotel with booking.com two weeks ago in Valencia that was exellent.
the most thing i liked about the hotel is its location which is close to the cafes and the shoping area the size of the room,it is very small.the AC was not cooling
Quiet at night even though in St. Julian's; View from the balcony is nice; Spacious rooms; Rooms need renovation; New towels need to be purchased as the ones available are already worn-out; Type of room whether twin or king should be clarified upon room reservation.
Amazing property! Wonderful service and very delicious food at two hotel restaurants, I would absolutely stay here again! The staff was wonderful, some of the best service I have ever received and I travel all over the world!
good gym facilites but it is not a 5 star hotel by international standards. room was not cleaned until 7.30 pm on one occassion and rest of stay usually after 3pm. did not replenish tea and coffee supplies had to ask ofr them each day. no hotel dressing gowns provided as stipulated in literature(telling of facilites) that was missing from room unitl 2 days before we left.
Comfortable and well equipped There were problems with interent connection, lack of access to TV channels and the air conditioning started leaking in the middle of the night.
very clean and a good position none
Suitable location, our room on the 10th floor facing the internal garten was quiet with comportable temperature without using any air conditioning Cleaningness of the pool, the pool area, toiletts and showers.
The fee upgrade to a junior suite, the friendliness of the staff upon arrival The overall impression given by the hotel is not the one of a 5 stars, from the bed and furnitures of the room to the various common spaces and pools. It looks more like a 4 stars or a very good 3 stars.
The staff were trying very hard to make up for the short comings from the hotel facilities. The rooms had a smell of dampness and the location of the hotel was in the busiest night spot in Malta. You would probably enjoy this if you were a teenager, however at our age it was a bit too much to bear.
A very nice sea-side restaurant Paranga. The room really smells - that wet sort of smell embeded in the old sea-side hotels. Very annoying.
Surrounded by buildings under contruction. No view at all.
Not enough pool. DIdn't like the area it was located near.
Its location is excellent and the view from the balcony over the harbour is spectacular. Very convenient for everything.The breakfast was large. The good thing about this hotel is its location. Smoking is allowed in the bedrooms and our room smelled of cigarette smoke. The hotel appears to be in a 60's/70's time warp and furniture and fittings reflect this. Also, although it was not cheap (Euro 100 per night) it had a very high proportion of young, backpacking guests, which was unexpected. On two of the three night we stayed there, there was no fresh fruit at breakfast.
The view from the hotel was impressive. We stayed on the sixth floor. And of cause the location. The breakfast buffet was extremely boring.
Location, in front of Sliema Sea, it's located in a very animated street with lots of cafés and terraces. Unfortunately, almost everything. Small elevators, a bedroom with accepts (alcatifa) (which is no longer used), very few light, very bad matresses (bad for your back) with no dais (estrado), no remote control for TV, bathroom with no bidet, just a small light, no water pressure in the bath and in the washing closet, poor breakfast and everywhere we go a bad smell of fried food mixed with mold (mofo) of a building and structure that has not followed tourism evolution and minimum conditions to be given to its clients. It seems Marina Hotel has stopped in time. Not to repeat, not to return, not to advise to anyone, that's for sure.
Position in town of Sliema. Extreme friendliness of staff. Easy access to all services to visit all parts of island.
Excellent location, superb food/dining. Good, helpful staff. Good value for money Lousy WiFi - worst/slowest have ever experienced- used Burger Kings in hotel lobby! Did not like paying for use of minibar or safe - this was not made clear on website.
The room was very small, me and my cabin bagage and it was full. It seems to be a place not reformed since 80s, and it need it. Very old and cracked forniture and toilet. Breakfast options are very poor.
The reception staff were very helpful in terms of my questions, giving advice on how to go places around Malta. The big problem for me was Internet access: I couldn't get the wi-fi access that was advertised on the top floor of the hotel and the card system was very expensive (ie 3 euros for 75 minutes, 2 euros for 20 minutes, but was never for the full amount, always less). Moreover, the location wasn't ideal for me, as I was in Malta for work and had to go back to the capital Valletta to go anywhere. Next time I'll stay in Valletta as the surrounding district of Sliema is pretty run-down and there's not much to do, ie. no real beaches or historical sites to visit.
I liked the room, food and staff. I was made to feel very welcome no english channels on TV
The front desk staff were always kind and helpful. They responded to my requests right away and gave me information I needed.
Leaving! Wasn't what i expected it to be for the money paid. No air con as stated it had. It was actually a heater, which wasn't a lot of use with temperatures around mid 30'sc. The room was very dirty ie. mucky walls, headboard on bed was black with dirt, torn stained matteress and furniture from the 1960's. I thought when i walked in the room i'd stepped into a cheap B & B in Blackpool. View from window was to a dirty courtyard which comprised of waste food, knives and forks, used condoms all thrown down on to the roof below and on courtyard. The breakfast offered on the B & B basis was only toast or cereal, very basic indeed. I paid extra for the hotel as it was supposedly in a good location. It was a huge dissapointment and i will never be wasting my money to go there again.
Sensitive conversion of lovely historic building Very spacious duplex room with ample space for reading, writing - feels very private - good location for a romantic escape - extensive covered balcony - great in summer Generous well-equipped bathroom Very quiet location in residential Sliema Though equipped with 2 wide-screen TVs - reception was of poor quality Awkward relationship with sister Victoria Hotel - who run the Capua - separate building - when going to bar/ dining room/ use of pool - No B&B/half- board package available - unlike Victoria - upholstered furniture needs recovering (in our room but especially in dining room)
Absolutely loved it, would definately re visit No
Swimming pool was excellent, food was very good. Staff at the reseption: very slow and not friendly. Hotel is old and a bit wornout.
A warm welcome when one arrives and a comfortable room. Excellent sevice always. Nothing
Very much, excellent value for money Staff a bit rough
The combination of the old, traditional style and feeling with the beautifully refurbished facilities; very warm and helpful personnel The elevator nearest our room (4 floors up) was out of order at times. The cost of the breakfasts seemed very high
Perfect location. Very close to the bus terminal. Breakfast wasn't included.
Amazing place, great staff, highly recommended Might be slightly noisy
Yet another slightly shabby once-grande old dame to join the ranks of the nouveaux-pauvres. Overall, reasonable value for money, though certainly not 5-star quality. Perhaps 3-4 star. Items most in need of improvement - bedroom furniture (looks like Lady Stickland's origninal inventory is still in place, and rather the worse for wear) and the main restaurant - I've seen better standards in hospital canteens !! Still, beneath the "fading drapes and peeling paint" lurks some residual old world charm, which would not require a king's ransom to restore it to a semblance of its former glory. And should this happen one day, I would recommend a different interior designer - even the renovated rooms are gaudy rather than tasteful. See above. Connie Francis and Patsy Kline blaring from the adjacent bus terminal.
Excellent localisation, confort, calm Rooms are a bit small
This is a grand old place to stay. Right next to the bus station & the old city of Valletta. Staff very friendly and helpful. Room clean and had a great view over the harbour. The large gardens and pool are great for relaxing. Free wifi available in the bar area. Best to avoid the food at the bistro. You can get better meals in Valletta.
The barman in the Club Bar, was excellent and the hotel majestic.
Nothing specific, it was in the middle of the action downtown, and a good value for money.
The hotel had good facilities, very nice staff and it is located very central - close to most things you'd like to visit in the area.
Rooms were clean and provided almost everything what other 4 star hotels would. Great value for the money. good location. Rude reception staff. Tired after flight we had to "prove" existance of our booking dispite having printed booking copy. Our names were not on receptionist list, although after asking for manager our names miraculously appeared on the list. another point - some of the rooms face really loud side of the area with clubs and bars.that could be disadvantage for those who likes to sleep ar night.
The friendly attitude of the staff was about the only positive point for me. Having to go to another building for the resturant facilities.
In the morning when the music stoped Would not go back to the hotel even if it was free
No. We Would stay there again.
Very good location to enjoy the night life in Malta. Good value for money.
Generally a poor hotel and it is hard to bring up relevant positive points. In some countries it would be rated 3 or less stars. Room was really poor and should never be considered a 4 stars hotel. Bathroom too old and dirty would need most of the appliances replaced including the door as it was completely black of humidity ... The service was real poor and staff helpless in simple tasks that we've requested. Too noisy and we could never guess it would be such a nightmare regarding we were on the last floor. The hotel (in our opinion) is a example of bad planning having the reception in one side and we have to leave the hotel to reach our room through an open corridor... generally too poor !!!
The location was convient, however this hotel is for the party goers, and drunks. The beds are very unconfortable. Maid service comes at odd hours. Hotel charges for tv usage, pool is only open till 6, Breakfast was awful, slim selection of food. Staff wasnt that friendly either.
Great place to stay, great location. Just minutes From St. George's Bay and right in the middle of a shopping center. Very modern hotel and friendly staff.
It is located in an area which is excellent for shopping, dining and entertainment The bathrooms could have been more clean. There were used shower caps near the bath.
nothing good. dirty, dirty, dirty!!!!
Room was basic, air-condition controlled from your room. Free internet in hotel lobby, but would have been nice if a bar or drinks vending machine was also available in the area. The room was very quiet. Advertised TV is available at an extra cost!! To watch a small potable TV out of date from the 1980's, Remote for TV from reception with deposit as other Malta hotels. Although I stayed in a studio I did expect the room to be made up daily it was not!. The carpets in the room and corridors look tierd and dirty and should be removed to the original tiled floor so to be kept clean.
The staff were helpful and courteous. Anyone thinking of staying at Days Inn should know that it is not affiliated with the hotel chain of the same name. The Days Inn chain has a reputation for good quality budget accommodation.
All of the staff were genuinely friendly, always smiling, and willing to assist. Silly me, I thought this was part of the Days Inn chain of hotels. It's not. This hotel serves as a student dormitory which has a communal kitchen that smelled just awful our first night. The hotel breakfast was, without a doubt, the worst I had in my entire life. My apologies for being so critical, but the coffee tasted like it was made with chlorine.
Convenient for all aspects of the holiday Not being informed that it is predominately an iels Hotel and full of Students. Would recommend other Days Inn we have stayed in but not Sliema
The room was quiet and the staff very friendly and helpful.
The staff were excellent. Did not consider it to be 3 *
Great breakfast Room too small
the lunch package for leaving early in the morning
Despite request for one twin and one double - provided with two doubles. No towels provided in one of the rooms and took while for night porter to locate.
The massages Loud whistling noise from closed windows when the wind was blowing outside.
It was very expenisve to eat and drink in the hotel
Location, great view , comfortable room Didn`t feel as luxurious as expected for 5 star hotel
Food menu was horrible and they tried to charge me for mini bar items upon check-out. I didn't even know there was a mini bar. .
It was a really relaxing and enjoyable experience. The hotel had every facility possible, with lots of pools, deckchairs, several good quality restaurants,, a gym, shop and hairdresser. The buffet breakfast was magnificent. Our room looked out over the sea and it was quiet. The staff were friendly and obliging. We thoroughly enjoyed our stay. The beds in the room were very narrow single beds. I would have expected two queen size beds or at least king singles for that price. The bathroom is tired and needs retiling. The toilet leaked and it smelled.
The view from the bedroom, the space in the foyer, the comfort of the hotel. Happy with hotel
Friendliness of staff they were great!!! Absolutely nothing and we have been travelling and staying in hotels for 3 mths and this was the best - the people made it
Kindness of Hotel staff Presence of many ants in room 634, however in good igienic conditions
Good location, nice rooms Staff not very helpful, food average, courtesy bus offered costs more than public transport
excellent room service, friendly staff, terrace, sea view location a bit far away from mainstream cultural, tourist, shopping and night life.
Yeni, temiz bir otel. Odamız gayet geniş ve ferahdı. Havuzlar ve Spa yeterliydi. Concierge'den yeterli destek alamadık. Minibar'da bir küçük su şişesine 4.90 € ödemek bizi otelden soğuttu (Hatta su Türk markası Hayat'tı. Burada 0.25 € satılan su korkunç pahalı geldi) Lokantayı iyileştirmeleri ve recepsiyon'a daha deneyimli eleman almaları lazım.
good location To be honest, I experienced a shock just ten minutes after my arrival. A huge cockroach welcomed us as soon as we opened the bathroom. We killed it and complained to the reception. They said such things never happen and fortunately it proved to be true. We found no more cockroaches. Neither in our room, nor in other hotel facilities, it must have been a lonely guy:). Rooms were clean and tidy.
The accessibility of the local services, beach and being able to use some extra beach faciliities through the Hotel There was no fresh fruit available at breakfast It is now getting to have a tired look as will soon be in need of refurbishment
Sea view from the room Uncomfortable bed
Sea view from the room is excellent. Location is good - near all points of interest, but at night you hear only the sea (if the window is opened), not music from the clubs or cafes, or something like this. Furniture looks shabby. Shower gel smelled like it's rotten. No balcony. Very weak and unstable wi-fi signal in the room.
good location close to the fairy area and on the bus route to the airport very nice traditional restaurants in the area poor accommodation the room looked like wasn't rehabilitated since years - old furniture the overall conditions are meting the expectations for a maximum 2 stars hotel even thought was quite expensive
the veiw,personnel, food and location were excellent We did not like the top bed covers divided in two,it was impossible to get heat and so it felt cold.
The Diplomat was in a very good position on the main sea front promenade and a 15 minute walk into the main town with lots of bars and restaurants on the way. The buffet breakfast was very good with lots of choice. The air-conditioning was not cold enough for us. After being examined by the maintenance, it seemed that there was nothing wrong with it and seemed to be the accepted temperature for the locals. Do not choose a room at the front of the hotel as there is an outside bar which is open till 2.00/3.00am and gets quite noisy and lively. The hotel was clean enough, but needs a sprucing up, a coat of paint, was a bit run down for a 4*.
Room was OK, access easy, breakfast good Reception staff not so "friendly" - but still professional. Everything like WiFi, TV, room safe were charged as extras... so didn;t get used.
All was good - location, room, staff, food (bkfst only for us), TV, wifi. Just one thing. We checked out at 1200 but were not leaving to airport until 1800, so we wanted to leave baggage there. There is no specific place - just one corner of the lobby area - but zero security. They don't even give baggage tags. So if your bag goes, you can do nothing. Either the hotel should stop accepting bags, or start a system to run this properly. We were lucky because we could take our bags - there was no way I could leave them with no security - but I presume most visitors would have no choice.
The staff was great. It does cater to older clients but that means no problem to get a great sleep. Don't understand the complaint about breakfast. It was the most comprehensive buffet that we saw in 5 weeks of travel in Italy, Sicily and Malta.Hotel a little dated but clean and the price could not be bettered for this location. no
Proximity to seafront. Comfortable (if tired) room. Levels of friendliness very variable, esp. front of house. I feel that a warm welcome and friendly service goes a long way. However, all requests were considered and handled reasonably effectively. Improvement suggestions to duty manager were well received and I was happy with response. Breakfasts - although included in the price - were uninspiring; food quality acceptable.
The view of the sea and the nice coffee area at front of hotel where you could sit in side or outside
The hotel would have been fine - if it was a 3-star hotel. However, dinner at the Tiki Restaurant was fantastic. The bed was terribly uncomfortable, and service was mediocre - we waited over 30 minutes for our drinks from the poolside service. The buffet breakfast was included in our room price, but it was one of the worst meals I've had in a long time. At the price, this is not a hotel i could recommend.
Beautiful Hotel with a great location, nice swimming pool and a nice selections of restaurants. Room had a terrible view and the carpet had some stains on it.
Friendly, helpful staff with exactly the right balance of attitude - not stiff and formal, not too familiar. No complaints.
The location was good and the Spa was excellent. The staff were a little arrogant at times. I put this down to the hotel trying to maintain 5 star status.
Fantastic pool area with restaurant and bars. Wonderful service throughout the holiday.
Perfect hotel. Special thanks to Nadine from front desk for patience and availability, without her we could have not rented a car.
Everything, an extremely well run hotel, nothing was too much trouble for the friendly and attentive staff
Phenomenal harbour and sea view, excellent facilities (impressive location of the swimming pool and private beach for the hotel guests), good level room services, useful location within the city, comfortable and quiet rooms, and attentive and friendly staff. For a five-star I found it very surprising to find my minibar empty.
We liked everything - room, food, swimming pool, service
Proximity to bus terminal. Nice swimming pool. Very good restaurant. We had a nice stay in this hotel.
How friendly and attentive the hotel staff were.
Nice pool They charge you every little thing such as business center without telling me that they have the charge for business center (right after I went to the business center to print my boarding pass they were trying to charge me for 5 euro plus paper) and they claimed that ice bucket was missing after we left hotel and flew back to New York. They charge us for that which we have never seen while we stayed there. They told us that they have inventory list before people come in but who steals the ice bucket? If we need one we don't take the used one. For me this was not the pleasant stay. I had to deal with the bill for the amenities which we had never had. I thought this is 5 star hotel but I would rather stayed 3 star hotel and didn't have to deal with all the burden after I left. Never stay here again.
Beautiful, brand new apartment in the finest part of St. Julians opposite Portomaso Marina and below the Hilton. Very luxurious and well equipped. We arrived to a welcome pack plus a bottle of wine which was a lovely touch. The owner was very friendly and very helpful to make our stay extra special. I would recommend these apartments to anyone.
We liked the Sliema location. It was 10 minute walk to the ferry to Valletta with a steep walk back which we did not mind this at all. The food served in the bar restaurant was excellent and very reasonably priced with excellent service. Very helpful staff. The hotel has an English atmosphere which we found charming. The shop in the hotel had an excellent range of gifts, also reasonably priced. Although this hotel is not on the waterfront, we had views of the water from our balcony. There are a lot of restaurants and pubs near the hotel. Also a very easy walk to St Julians where there are heaps of restaurants. We would definitely stay there again when we return to Malta, which we intend to do, as it is such an interesting place. We found the airconditioning very warm, not only in our room but also in the bar.
very friendly and helpful staff. Very comfortable. Having its own car park was a definite bonus.
The comfort and decor of the room were first class with a great balcony for relaxing. The breakfast buffet was rather limited. There could have been more fresh fruit, proper fruit juices and coffee. I would choose a room only option in future
very friendly and helpfull staff good, atmosphere plenty of characture. said large balcony which we paid exra for,which was misleading.
Very polite staff, great room with the most comfortable bed I've ever slept in! Swimming pool was closed (seasonal) and there was some construction noise due to expansion (but this is Malta-wide currently)
la beauty farm
Comfortable bed, excellent cuisine, friendly helpful staff
Close to all the action Not four star in my part of the world (2 1/2 or 3 star at best), air-conditioning went on and off from movement sensors in the room and sensors on the doors - never got cold, elevators had no logic whatsoever
Location near ferries and buses, shops and restaurants; good for exploring and getting around. Short ferry ride to Valetta. Recommend Chop House at Tigne Point, Aroma restaurant (and others) in town. Basic price was ok but all else was too expensive. 25 Euros/day for wifi (lobby system does not work, made and saw several complaints). Recommended not to drink tap water, but bottle in room is 3 Euro (2 Euros for six 2 litre bottles in the shop next door). Breakfast > 11 Euros, walk to the front and pay less for a better selection.
Great location. Away from noisy main roads but still close to everything. Restaurant food wasn't very good and the tablecloths were always dirty.
Good location helpful friendly staff good value for money what ever age you are. Stairs might be a problem older customer with mobility problems
This hotel is a good value for money. It is next to a rocky beach, but a sandy beach is just a quick bus ride away. Ask for the seaview room if you want to really enjoy the hotel. Hotel staff is exceptionally friendly and ready to help. Breakfast is really basic & the same every day: coffee, juice, bread, ham, cheese & jam.If you don't get a seaview room, expect a very dark room. Air-conditioning does not seem to work. Pillows are very thin.
Personal service as family run no hot breakfast option
The helpfulness of the staff
Staff friendliness and helpfulness..It was very convenient to local transport and other amenites
The view, when you get the seaview room, is spectacular. Location was also great - on the picturesque Sliema promenade. The room interiour was not the most modern, but the room was fairly tidy and it was spacious. The staff understood english very well and they were very friendly and helpful. Considering the view and the location, all the minor annoyances don't really matter.
For the price this hotel was in a reasonably good location close to public transport. The room was serviced daily and towels changed which was good for a budget hotel and the air con worked very well. the rooms were kept extremely clean the breakfast was very basic with juice, bread, ham and cheese. the elevator broke down and the hand rail to stairs was not safe and wobbly
The staff were friendly, the breakfast was quite good, the view was really nice and the location was perfect. The air conditioning didn't work in our room (the temperature was around 90F), although the staff did claim they had tried to get someone out to fix it during our 7 day stay. The double bed was against a wall, meaning one of us had to climb out over the end every time to get up to the bathroom or get out of bed.
Location was excellent, and staff were all very friendly Hotel rooms were basic, but that was reflected in the price we paid. Would recommend upgrading to seaview rooms.
welcoming and good buy from staff,all staff were very helpful and they deserve good credit from bosses. painting and plastering in rooms could have been done by skilled person.check it out room 45 very dull deco.