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beds were really uncorfortable, woke up with back pain everything was very dusty I suffer from allergies and so does my daughter we both woke up with stuffy nosw
I was very pleased with the overall appearance of the room and the value we received. While it is not a luxury hotel, it was very nice in relation to the rate we paid and honestly much nicer than I had anticipated. I loved the fact that our room had a small refrigerator and microwave, but the best detail was the fact that there were sliding doors that separated the sleeping area from the bathroom. This enabled early risers to get ready for the day without disturbing the rest of the family. The only complaint is really subjective. I found the beds and pillows to be much too firm, but I tend to like a soft mattress. We brought our own pillows so that helped a great deal.
I liked the pool area. The room service was poor. And they did'nt fix the water isue right away.
Nothing They gave me a playpen for my baby that was so gross it looked like it had come stains, the fridge was not working in both rooms, it was dirty and no costumer service what so ever I left a day before even though it was already paid for
Nothing to like Employees were rude and pushy, tried to convince us to buy a timeshare and then got nasty when we declined! The restaurant buffet was disgusting and then when the credit card machine didn't work we had to pay in cash and that was a whole debacle because God forbid the cashier wait while we use an atm! The rooms were not exactly clean, but I didn't sleep at all because I-4 is literally right next door plus all the construction at 6:00 am didn't help, not to mention the other hotel residents were running up and down and all around at all hours of the night. Walls are paper thin. The free breakfast is not free. The transportation to the parks were a joke! We had to wait in line for an hour to just have 20 people skip us and have to wait for the next bus, then your on the bus for an hour while you drive all over Disney dropping off people at every park! We drove the second night and got there in 20 min! All around worse hotel stay I have ever had! Don't recommend it to my worse enemy!
location to Disney parks Construction in parking lot, not very clean, requested a cab and never get one, check in very hectic
We have been visiting this property for five years. It has always been a great stay and great value. It's very convenient to WDW, and other attractions as well. This visit was especially nice because our room was on the end near the elevator, making parking and unloading quick and easy. We liked everything about our stay. Can't wait to go back.
This hotel was a steal of a bargain. We brought our small dog and stayed in the pet area. The rooms were clean and comfortable. The bathrooms look like they had been recently renovated. The grounds were beautiful and very well maintained. The breakfast buffet was delicious and, also, a great bargain. We did not have children with us, but children under 9 years eat free! We were visiting our 19-year-old daughter and she ate with us each day and loved it! We definitely will return!!! The bus schedule only ran to certain parks twice a day. We had our car and drove. We would have felt trapped if we had depended on the bus. I am sure that is all they need there, but the Disney resorts run buses every thirty minutes. You could get to Disney Springs easily and ride the Disney buses from there. You can park for free in the Disney Springs parking garages.
The rooms were dirty and staff had attitude about our complaint. Never will I stay there again. She even threatened to kick us out. What kind of service is that?
Location is great. For staying off property at Disney, this hotel has all the basics for the best price, and is so close to the parks! It is my go-to weekend getaway hotel when I can't afford to stay on property. Rooms are clean and recently renovated. Wished the adds accounted for resort fees - those always catch me by surprise.
Please change the head showers