çalışanları çok iyiydi. merkezi olması büyük avantaj oldu
Otelin yeri ve ulaşım çok iyi. Parka bakan tarafta kalanlar için kentin, parkın ve denizin görüntüsünü yakalamak çok güzel. Parkta keyifli bir gezinti için uzağa gitmek gerekmiyor. Parktan gelen horoz seslerini duymak bile mümkün. Otel Gülbenkian müze ve bahçesine de çok yakın. Otelin resepsiyonundaki görevli ilgi göstermeyen birisi. Asansörün çalışmaması gibi bir durumda sorunu sizin çözmenizi bekliyor. Bizi en çok rahatsız eden, otel tanıtımında sözü edilen manzaralı kahvaltının yerine otelin bodrum katındaki basık salonda kahvaltı etmek zorunda kalmamızdı. Kahvaltı verilen kahve ve reçeller berbattı. Oteli seçerken kahvaltı verecek olmasını önemsemiştik. Bu otelde kahvaltı etmektense herhangi bir pastanede çok daha lezzetli bir kahvaltı etmeyi tercih etmek gerekir.
banyo cok ufak. hem bide hem closet sıkıstırılmıs. gereksiz. balkonda oturacak sandalye masa yok. parka karsi oturmak halbuki keyifli. kahvalti salonu basik, kasvetli. yeri iyi. huzurlu sayfiye bir bulvar ustu. az yokus ama yine de guzel. odalar temiz ve aydınlık
merkeze yürüyerek 15 dakika mesafede yeni yapılmış bir otel. Bu fiyata kalınabilecek en iyi otel.
Temiz, odalar rahat, yataklar temiz ve rahat. kahvaltısı çok çeşitli, taze ve restoran personeli çok iyi. yeri çok iyi Kredi kartımdan fazla çekim yapıldı ve bu konuda bankama işlem yaptırmasa için başvurdum. Booking com yeteri kadar güvenli değil diye düşünüyorum çünkü 82 dolar check out yapmadan önce çekilmiş. Halen bu konuda otel bana cevap vermedi. Bir daha asla booking.com kullanmayı düşünmüyorum eğer bu konu çözümlenmezse ve bunu internetten ve facebooktan paylaşıp başka insanların zarar görmesini önlemeye çalışacağım.
Otel calısanları saygılı ve titizdi. Temizlik ile ilgili hicbir problem yasamadım. 4 yıldızlı bir otel olmasına ragmen, yuzme havuzu, spor merkezi, kuafor, ihtiyaclarınızı karsılayabileceginiz bir kac magaza, otel icinde yoktu. Sadece hediyelik esya satan bir magaza vardı. Ayrıca odalar ses geciriyordu.
Çalışanlar çok yardımcı oldular, odada internet olmaması ciddi bir sorun. Internet sorununu cozdukleri takdirde otel başarılı.
Otelin konumu cok iyi. Ayrıca 4 yıldız olmakla beraber rahatlık ve lüks bakımından 5 yıldızı aratmayacak bir tesis.
odalarve banyo cok guzel, yerlesim harika sehir merkezinde, kahvaltı gereksizpahalı
Excellent location. Very clean hotel. Excellent value for money. Lovely breakfast. Perfect for weekend break. No kettle in room. Room sometimes cold. Can hear some noise from corridors.
Hotel is on a very central location (just a few meters from Restauradores Metro Station), which makes it convenient to move around the different neighbourhoods (Baixa, Libertades, Rossio, Bairro Alto, etc) or connect to train stations and airport. The staff was very friendly and willing to assist you on your needs and queries about the city. Because the hotel just opened 3 weeks before my stay, they were still dealing with getting the city permit to use the a/c in the bedrooms. So, I stayed there for 9 nights w/o a/c although the staff provided an electric vent for my use. It made it easier to stand the hot nights in Lisbon.
Excellent location, nicely styled; great value for the money. Booked a 'superior' room and received a free upgrade to 'Family'. Rooms were small (even the largest); beds uncomfortable. Visited in winter,and the heating did not work for the first night - it was the next day before they fixed it. But, the most annoying part: the wireless internet connection did not work at all. Everytime this was mentioned to the staff, they were very dismissive, and almost rude. They offered the use of the one iMac at the check-in desk, which was not at all practical. It seemed like they knew the internet was not working, and lied about it, while expressing 0 interest in having it fixed. A major negative for an otherwise great stay.
The hotel's position was extremely central, but relatively quiet as it was down a side road off one of the main squares. I thought the interior design was fun, and made a refreshing change from the hideous chintz one often gets in this class of hotel. There was a lovely sun terrace on which guests can eat breakfast and all the rooms had Korres toiletries, which is always a bonus! Services were a bit random and didn't work all the time E.G. the lift wasn't working when we arrived, the wi-fi was really weak, the air conditioning was broken and the card machine had to be repaired before we could check out. However it sort of fitted with the 'randomness' of Portugal, was only mildly annoying and didn't spoil the stay.
It was so charming and beautiful and modern in design. I loved it and plan on returning. It was in a great location near everything. My room was very small but that is what I booked. Plus if your on vacation you shouldnt be in your room except to sleep, so it was ok.
position of hotel is wonderful, transportation is very easty from hotel to anywhere and to hotel. rooms are clean and comfortable. Hotel staff is very helpful. air condition was big problem. management of otel wrote a "sorry note" for it but there was no date on his note. So I don't think air condition problem will be solve soon. Potential customer should be carefull about it. If air condition doesn't work you should open room's window but terrible noise comes from environment. it is not easy to sleep.
Friendly staff and location (very very citycentre) Airco was not working and sleeping with windows open was no option due to noise outside on the streets. The very friendly hotelstaff moved us to another room.
Central location, nice design, friendly stuff, - From 9 days, we had 5 days no internet-connection in the room - ventilation system from the reataurants next door is loud an stinky (when you open the window) - double standard room is small
Very nice designhotel in the centre of Lisbon, prices are ok, breakfast with famous pasteis de Belem !
Very modern and hip design, wi-fi in the rooms and a good breakfast. Great central location that wasn't small. The rooms are small (I stayed in a double and felt like I would have been cramped with a second person).
Staff (front desk, cleaning and room-service) is extremely friendly, informative, courteous and helpful. The breakfast is excellent. Great feather pillows and top-notch cleanliness throughout. Need to place alarm clocks in the rooms and upgrade/update the blow driers in the bathroom. Hotel has smoking and non-smoking rooms available however the breakfast dining area should not have this option; it should be all non-smoking.
The staff is friendly and helpful. It is very well located with easy access to public transportation, walking distance to shopping, food and the park across the street is great for leisurely walk or run. Very good breakfast buffet included in the price of the room. Not applicable--I have stayed here before and will stay again; perfect for the business traveler
Conveniently close to a metro station and located in a easy of access area. The room was very comfortable although a bit hot. Breakfast could be way better.
Very nice and well located hotel. Its close to the metro station Opera.
Rooms are very nice and quite big. Location is three minutes walk to metro. Its restaurant is not separated from the lobby, so you cannot eat undisturbed. It looked like they were surprised that they had some guests in the restaurant, because it took a long while before staff showed up. The dish we had was not as expected. There were electricity problems in the room. The water temperature of the shower was not constant. Sound of airplanes is disturbing in the early morning.
I stayed in the normal room type and it was very good: clean, comfortable, with a very good mattress. The hotel is very conveniently located, close to Bus, Metro, Railway and the Airport. Hotel staff is very courteous and helpful. Breakfast buffet was very good as well. Internet access is available through Swisscom service, which was quite bad: poor bandwidth for an outrageous price. The hotel reception area and the breakfast room allowed smoking, which created a smokey and unpleasant environment.
Cosy hotel The showers (pressure was a bit too low)
The staff were across the board knowledgeable, courtesous and most pleasant to deal with. They went out of their way to be helpful when I had a question or a problem. This evaluation also extends to the SwissCom staff whom I spoke to by phone to troubleshoot an Internet issue. They are an outstanding crew of people, who are very service-oriented! I would have preferred more choice on the food menu. The setting was very nice and the staff terrific, but for a vegetarian, there was limited menu.
Compared to the NH Parque, the beds are much more comfortable and the rooms more spacious. Nice to have ironing board and excellent full-length mirrors on closet door, behind room door. Nice round table with chairs for working. Air conditioning worked great. Metro (entre campos station) immediately across the street; very convenient! Late housekeeping services--I'd return to my room between 4/4:30pm and my room had not been cleaned...When I brought this up to the front desk, they would get it done, but I had to wait in lobby. Breakfast selection is limited when compared to than the NH Parque.
Comfortable and good. No complaints
Staff were very nice. Room was not very big. Airplanes voice was molestimg.
The friendly staff, excellent breakfast, good beds and the swimming pool.
easy quick access to center of lisbon, comfortable rooms, good pool on , good breakfast, friendly staff design and interior, Tv size and channels
The location, the late check out without being a problem for the Hotel, room service The pillows were not that confortable
Location and the friendly staff.
the reception staff were very friendly and helpful and spoke good english no
Good location in center of city, nice rooms, good breakfast
The location was good and the double glazing made the hotel quiet despite the cental location. Breakfast was varied and well presented. A very poor example of the usually very good NH hotels chain. Furnishings looked shabby, carpets in the corridors were wrinkled and stained. The layout of the rooms is odd - the first thing to greet you as you walk through the door is a depressing mini kitchen with nothing in it - and in our case only one cup! The work table in the sitting room has no plugs near it. Lighting is dim and as most of the rooms look out to internal corridors this makes them very gloomy. The receptionists are efficient but remote and unsmiling - althought the rest of the staff on our visit were friendly and helpful. Having to pay for internet connection (after 1st 15minutes during your visit) is poor on a business hotel of this grading.
Staff does not have eye for details and is not very helpfull (for instance in buying train tckets)
location, breakfast, room size staff were not really smilling a lot
Otelin tasarımı oldukça güzel, temiz ve yeni bir otel. Kahvaltı salonu güzel ve kahvaltısı iyi Odalar biraz küçük.
yatakları çok rahattı. oda ve banyo çok temizdi. fiyatı uygundu. kahvaltıda az çeşit olmakla beraber temiz ve taze ürünler vardı. internet diğer sana otellerindeki gibi yarım saat ücretsiz olabilir.
Otel çalışanlarının yardımcılığı, otelin yerine ve sundukları hizmete göre son derece hesaplı olması doğru bir tercih yaptığımızı gösterdi. Bu oteli üst-orta, orta gelir grubu konuklara kesinlikle tavsiye ediyoruz.
çok temiz, özellikle resepsiyon görevlileri güler yüzlü ve yardımcı
Odadaki sampanya ikrami ve aromatik banyo urunleri otele ayricalik veren seylerdi Son derece temiz ve cok ilgili personeli ile esim ve ben cok memnun kaldik bundan sonraki seyahatlerimizde sana otelleri ilk tercihimiz olacak.TESEKKURLER
Fiyat kalite ilişkisi iyi.Odalar rahat temiz.Kahvaltı güzel.Merkeze yakın. Resepsiyon görevlilerinin şehir yaşamı hakkındaki bilgileri az.Concierge hizmeti zayıf.
Yeri,temizliği,personeli,kahvaltı,yeme içme olmadı
A beautiful little boutique hotel with a friendly staff. The room was small but included two comfy window seats that provided comfortable places to lounge, and we appreciated the in-room nespresso machine. The roof deck bar was delightful, with a great view. Breakfast was elaborate, with hot dishes that could be ordered a la carte as well as a huge and varied buffet of all kinds of sweet and savory treats. There were also snacks (brownies, gummy candies, cookies, etc.) available every afternoon in the lobby. Located an attractive (shaded!) walk through the shopping district away from the center of town. Good availability of subway lines within walking distance, and the airport bus stops just across the square. Very few complaints. The gym a/c sometimes struggled to keep things cool, and a free weight was missing. Rooftop bar needed better wine selections. Stocking of the nespresso pods/extras was a bit spotty, and the cleaners' station was next to our room, and there was occasionally some loud slamming of the doors there. This was really only an issue in mid-afternoon, though.
Very nice hotel. I'll recommande without hesitation! Thank you! Marcel Lavertu
Loved the decor, friendly staff, and greeted with champagne at check-in. Clean rooms with great views and comfortable beds.
A "W" like hotel with lots of Drama, black corridors and electrically operated window shades. A great buffet breakfast is included which includes eggs , meats, pastries and fresh fruit daily. Hotel pool and spa is still not finished as of 7/08. Bathrooms are a little dark. Need a little more effort to put themselves on the map regarding their presence most cabbies did not know the location of the hotel.
kindness, design, breakfast, it is also gay friendly
Breakfast was amazing The bathroom
Great place to stay. Nice design. Close to metro. Bathroom not comfortable and without aircondition.
A lot, nice hotel staff and nice design. Very good breakfast. Design before function. No towel hanger. Window in to toilet and shower so no privacy.
The decoration in the bar area. The interior decorating of the common areas was nice, but we didn't appreciate the decorating of the rooms and corridors of the rooms. Several things in the room were modern but not functional (p.ex.no where to hang towels in the bathroom)
hotel lobby boring breakfast
Design, comfort the fact that they did not have wi-fi free access. Nowadays hotel should provide this service for free, included in the hotel price...
The bonsai restuarant was really good The shower was not good. Water would go everywhere
design of the hotel, atmosphere, beautiful scent in the hotel entrance hall; views from windows (the website says: "the hotel enjoys a privileged view over the park and the old city"; no, it doesn't; we could see old ruined flats and a building site); the hotel is still in phase of development so access to some facilities is not available: no Internet cafe, no swimming pool, no high floor terrace... this fact was not mentioned on the hotel website;
Odanın dekorunu, banyo ve tuvaletini, yatağın rahatlığını beğendim. Odada radyo - cd player olması da çok hoş bir sürprizdi; ancak radyo'da ve televizyon'da hiçbir kanal net çekmiyordu; kesinlikle faydalanamadım. Kahvaltı çeşitleri çok zayıftı. Odanın temizliği de daha iyi olabilirdi. Bilhassa havlular hoş kokmuyordu. Açıkçası bu otelin nasıl olup da 5 yıldızlı sınıfında olduğunu ben anlayamadım.
It was very comfortable and equipped with everything you need. Especially free/fast internet Wi Fi availability is a real plus. Even coffee machine is available, why not posted on web page? Staff was friendly and helpful. The soap was missing at the second night after cleaning and they delivered it in one minute. The only negative thing, it is up on a hill, you must walk 5 minutes up from Avenidad
Oda gayet temiz, banyo ve tuvalet aynı şekilde çok temiz ve rahat. Parka bakan otel odaları manzarası çok güzel.Metro istasyonunun hemen yanında olması ulaşımı çok kolaylaştırıyor.Otelden çok memnun kaldığımı söyleyebilir, rahat ve temiz bir otel arayan herkese rahatlıkla tavsiye ederim.
Şehrin merkezi ve şık bölümünde. Oda çok ufak ve boğucu.
Çok merkezi bir konumda ve her noktadan ulaşım çok kolay. Oda fiyatına dahil olarak aldığımız kahvaltı gayet doyurucu ve nitelikliydi. Ayrıca temizlik ve işletmeye de artı puan vermek istiyorum. Özellik olarak belirtilmesede gayet memnun kaldığım bu otelde odalarda buzdolabı ve lobby harici odalarda da wi-fi bulunsa çok daha mükemmel olurdu diye düşünüyorum.
Konumu oldukça merkezi ; fiyatının karşılğı olan hizmeti veriyor. Otel çalışanları daha nitelikli olabilir.
Fiyat kalite oranı gayet başarılı, rahat iş ve şehir keşif gezileri için oldukça uygun bir hotel. kahvaltı biraz daha çeşitlendirilebilinir veya lezzet katılabilir.
Yeni,temiz,iyi dekore edilmiş,zengin kahvaltı menüsü ve iyi bir fiyat/kalite dengesi olan,merkezi konumda iyi bir otel.
we were put in tivoli hotel at arrival of hotel the breakfast was average it would have been very good but the hot dishes were mainly warm and tea was not good
Well located,good sized rooms, very friendly staff, excellent value.
Helpfulness of all staff - reception, porters, etc. Good hot water for showers.
The interior of the hotel was new and fashion. The bed was really comfortable and the hotel staffs were friendly. Breakfast was good with nice atmosphere.
Close to town
As a newly refurbushed hotel very comfortable and modern
free upgrade to superior room and central location
location very easy to get subway or bus. Very good breakfast and very nice people in the front desk.
Excellent selection at breakfast. Pleasant temperature in rooms. Plenty of hot water. The hot water at breakfast needs to be boiling to make tea properly. It would be nicer to provide teapots at breakfast. This would also avoid wastage as you wouldn't need to use individual teabags for each cup. We were only left 2 tiny cartons of milk every day. I like to make a drink when I wake up and have another one when I come in after sightseeing all day. Tea/coffee was not always replenished daily. Reception staff were very friendly. Breakfast staff always seemed miserable.
Staff No wifi
The fact that nothing was too much trouble to the staff.Very efficiant The restaurant staff were also excellant i will definately stay there again soon