Para birimini sadece bu seferlik mi yoksa kalıcı olarak mı yapmak istiyormusunuz?
Otellin yeri her yere yakın ve cok merkeziydi
Lokasyonu tatilimizi kolaylastirdi, ucretsiz wifi oldukca guzel bir hizmetti, temizlik yeterince iyiydi Yapi cok eski oldugu icin bazi seyler pratik degil. Ornegin kiyafet dolabi cok kucuktu
şehir merkezi ve temiz olması bagaj bekleme parası alınması luzumsuz
Yeri merkezi, alt katında 24 saat açık bir restaurant bulunuyor. Odalar çok ufak, eski, temiz bir görüntü sergilemiyor.
Excellent location and great hotel for the price (subway stop right outside) Very helpful staff (especially in the restaurant when I was dining with my two year old) Beautiful view of the Empire State Building from our window Quiet rooms--other than one neighbor banging on the door early in the morning, I did not know anyone else was around
Easy walking distance to area attractions like Madison Square Garden, theater district, Empire State Building and numerous restaurants. Very clean room with plenty of outlets, and friendly front desk. Very nice, and rare, open outdoor space in front of hotel. A bit disorganized with the luggage holding process and the lobby lounge should be open later during the summer. The hotel has very nice outdoor space which is rare for hotels in that busy area and could get better use. Got back from concert at 12:30 and had to look for a bar/pub to have a night cap.
Alex at the front desk was most helpful in assisting me with a reservation problem,
Easy check in and out. Validate for parking nearby. Check with parking garage. Small rooms but typical for NYC hotels
I have stayed here numerous times throughout various trips. All the staff members of the hotel are very nice, helpful, and show they care about you. Cleaning staff is very very nice, front desk is amazing. They have a great breakfast staff as well. The hotel is right next to a subway station, but you don't see the lingering subway station people. If you get a city view it is wonderful. Very centralized to NYC. You are close enough to Time Square with shops close. Small rooms, but it is NYC you can't expect much more. If that is the only negative thing about your stay then you have no worries!
The hotel was fine. However, there was a murder in the hotel the night we were their. Apparently a pimp was murdered several floors up. It was all over the NYC news.
Friendly staff went out of their way to make our late valentine's day getaway special, moved me and my girlfriend to a higher floor, and gave us a box of chocolates and a card. Room was extremely clean, a little small, but nice nonetheless. I will definitely stay again! Room was a little small, but the cleanliness absolutely made up for it!
La posizione spettacolare! La vostra dalle camere ai piani superiori è davvero incredibile. Le stanze, considerando che siamo NY abbastanza "umane" per il rapporto qualità prezzo. Alex alla reception è stato formidabile! Abbiamo dimenticato un oggetto e lasciando un messaggio alla loro segreteria ci hanno ricontato immediatamente per avere istruzioni. Insomma davvero buono. Provate a vedere se trovate degli special price
Clean, Good location Broken front door.
Price. Location. Modern. Clean. Small. Old. Slow checkin.
I had been in NY few times but this time I realize how important is a good location! The best ever! Next to metro station and shopping area. At the front rooms you can appreciate the Empire Statle from your window! For sure I will be back!
ALL of your front desk staff could use better training in professionalism and courtesy.
otelin yeri ulaşıma kolay otel çok eski renovasyon yapılmalı koridorlar bile eski kokuyor ancak yer için oteli satabiliyorlar bnce yine kalacağım ama çok eski ve fiatı hak etmiyor receptıonda çok agır eleman çok az
otelin yerinin merkezde olması odada internet baglantisi yokdu
Merkezi olmasindan baska bir ozelligi yok. Odalar yenilenmeli. Hayir olmadi.
otelin en güzel yanı bulunduğu yer.. sigara içilmez oda ayırtmama ragmen sigara içilen oda verildi ve maalesef değiştirilmedi. Odadaki koku çekilir gibi değildi.
Konumu muhteşem. Odalar eski ancak odada fazla vakit geçirmediğimden sadece uyumak için odayı kullandığımdan çok da rahatsız etmedi.
şehir merkezinin tam içinde olması nedeniyle oda ve yatak biraz büyük olsa daha iyi olurdu.
Merkezı olması çok önemliydi. Ancak çevresi çok gürültülüydü. Gece gündüz sürekli gürültü vardı. Özellikle sabahın erken saatlerinde baslayan gürültü saglıklı bir uyku uyutmuyor. Camları ses gecirmez cam yapılırsa bu sorun çözülür. Temizlik konusunda odaya bir sozum yok ama banyo temizliğine çok daha fazla özen gösterilmeli.
orta kalitede bir otel.fakat çalışanları daha başarılı merdivenleri moral bozacak şekilde bakımsız
Genelde herşeyi ile güzel bir otel . Fiatları biraz yüksek olmasına ragmen kahvaltı verilmesi çok büyük rahatlık saglıyor. Hayır
Location of the hotel is very good. Breakfast is ok, as expected from a 2 star. Very noisy at nights. Was not able to sleep at all. I couldnt believe the noise coming from the street, every single day the same thing. Also, the room was not clean at all. The dust on the heater, stains on the mirrror was unbelievable. Also noticed that the room floor was not cleaned at all during our stay. I believe it was cleaned maybe a year ago. Bed was large, but not comfy. a/c was not working properly and was very loud.
Nice touches were that the lobby had a water dispenser with fresh fruits in the water and cookies were served at the lobby at certain times. Staff was attentive to our needs. Broken shower head- sprayed from the base. Tight quarters with barely enough room to move luggage for 3.
This was my first stay at Hilton Garden Inn Chelsea. I like everything about this hotel. Location is very good in mid-town Manhattan close to shops, clubs, bars.The customer service was ok. The room was big, very clean & comfortable.If you are in a mood for a Playboy TV channel it's free you can watch it in your room. I was on 19th floor the city view was ok nothing special. I will recommend this hotel to my friends & family. From 0-10 I'll give 9++++. Check-in is at 3pm. I arrived at 3:30 pm and my room was not ready I had to wait for 15 minutes in a lobby.
The hotel was in a great location for sight seeing and the sub way. The hotel staff were friendly and accommodating. The rooms were clean. The beds were very comfortable. Although the breakfast was an "all you could eat". I thought $16.50 was a little over priced
For New York this was a pretty good size room with 2 queen beds.
Everything was 100% perfect. Room was clean, bathroom was clean, view was nice. Staff was friendly and accommodating with our luggage needs etc. I chose to be on the highest floor to get the best view and we heard loud music coming from down the street or somewhere outside as we were going to bed. It eventually stopped, and no one complained of not getting a good night's sleep due to it.
Cleanliness of rooms and hotel as a whole. More attentive front desk staff. Assisted others before ourselves and other guests who were clearly lined up first.
Customer service, reservation team and management all were pretty terrible. Provided no accomodation for a change or adjustment in reservation. In addition the front desk person was rude and abrupt when nobody else was even in the lobby. I left this hotel and went right next door to the cleaner and friendlier Hotel Indigo.
The location on 28th Street is very central and convenient. One of the elevators didn't seem to be working very well and the other was very slow. Luckily I was on the 2nd floor, so I took the stairs, which were clean and well lit. It was pouring rain when I arrived and the front desk had no umbrellas to lend. It was also very loud from street noise in my room. Inside from the hallway was quiet, even though I was near the elevator.
Very friendly and helpful staff. Clean room. Tasty free coffee in the lobby. Good sound proof wall so that we did not get bothered by young group's loud chatting next door through night. The only issue was the noise of the air conditioner heater.
It was a very basic hotel and rooms were on the small size, but it was exactly what we needed. We loved that there was a microwave and fridge in the room. Clean. Small clean lobby. Staff were generally very friendly. Nothing.
Chose this hotel for the price/location. Obviously you don't exactly get what you're paying for in NYC, but it was a clean hotel that was just that, nothing special. They slap you with a $50 resort fee without telling you - was told I had no extra charges at checkout, and saw the charge on my credit card later.
Clean rooms, Small rooms
Nice interior All staff Ive come across felt like security. They dont respond to greetings. When they selectively ask to see your room keycard to enter the hotel and you see the people in front of you stroll right in while you get "carded" almost everytime...Im a well groomed mid 20's asian business man on vacation what more do you want? And in the heart of korea-town no less! I avoided the staff for the rest of my stay due to their less than friendly disposition and most times they seemed too busy to talk to you because they are allll on their phones textingg! Mainly speaking of night staff. For such a historic Landmark of a Hotel the staff certainly takes away from its authenticity,beauty and glamour. As far as the rooms go everthing seemed fairly clean and nice. Only issue was the brown water I had to shower in and the air condition wasnt working the first day but their engineering staff promptly fixed the A/C unit.
We appreciated the entire stay. It was quiet, friendly staff, clean, accomodating, close to subway. Good food . We had to leave. We have recommended it to others and will be back.
Items of our luggage were stolen
Nothing I liked. Worst costumer service!! Front desk guests service were so rude. My room was already paid and booked for but still had to wait two hours just to get my room!
I gues for us-measures this Hotel has to be considered old The Service is excellent and it is Central
Nice hotel Check in process was BAD Booked via Kayak and they did not have my reservation I had a confirmation # Took almost an hour to resolve
Close enough to walk many places. Staff was extremely friendly. Horrible view from window.
The room was spacious for NYC standards and very clean and well kept. The furnishings were modern and kept up to date. The staff was friendly and accommodating. We enjoyed our stay. It would have been nice to have a refrigerator in the room to keep our water, wine and cheese cold.
Location, rooms are comfy , free internet My mother's shoes were stolen, Along with my nephew's (2 and 1/2 yo) pillow and toys. The shoes were inside a suitcase the entire time which makes the case even worse. We complained at the front desk, but the staff were unapologetic and did nothing to solve the issue.
Friendly and accommodating staff! Loved that everyone was there willing to help. Also liked the security of staff checking to make sure that all guests coming into the hotel were in fact supposed to be there. Didn't like that there wasn't a fridge and/or microwave in the room given the price. Room was very nice but for the price I would've expected at least a fridge.
Merkezi olması, uygun fiyat olması, temiz, küçük bir otel olması. Kafenizde daha çok çeşit olabilirdi, normal çay bile yoktu.
lokasyonu iyi, merkezi bir konumda, temiz, sabah kahvaltısı çok sınırlı, çeşitlendirilmeli.
Oda iki bina arasına denk geldiği için camlar fonksiyonsuzdu. Işık girmeyen bir odada kalacağımız bize rezervasyon esnasında bildirilmeliydi. Değiştirmek istediğimizde boş oda olmadığı belirtildi. Otel çalışanları turistik yönlendirme yapabilecek , tavsiyede bulunabilecek yeterlilikte değildi. Kahvaltı yeri ve sunum kötüydü.
Lokasyonun merkezi olması en iyi özellikti. Otelin kahvaltısı beklediğimden çok çok iyiydi. Oda manzarası veya odada lüks sınıfına giren bir beklentim olmadığı için odadan da memnun kaldım.
Otelin yeri cok merkezi ve etrafında gerekli hersey bulunmaktadır. kapısının yanında metro duragının olmasıda oteli cok kullanıslı yapıyor. odalar kesinlikle cok ufak degil. banyo, yataklar eskimis degil. kaldıgım 5 gundede hic asansor problemi yasamadım.
otel merkezi yerde oluşu iyi resepsiyonda semin dışında tüm çalışanlar duyarsız kahvaltı çalışanları iyiydi yer olarak iyi odamızın ısıtma sistemi çalışmadığından oda 3 gün çok soğuktu tamir 3 günde yapılabilindi .booking com dışında aynı otelde 7gün daha kaldık otelde kaldık okula yakınlığı dolayısıyla
Şehrin konumu güzel. Fiyat, konum, temizlik açısı bakımından çok avantajlı. Oda minibarı boş ve otelde otomat bulunmuyor. Otelin karşısında bakkal mevcut ancak gece için sorun olabilir. Klima ve tuvaletteki havalandırma çok gürültülü. Ancak bu amerika için normal bir durum.
Yeri cok iyiydi ; kahvalti da fena degildi Internet cok yavasdi.
Cok temiz, konumu cok iyi ve calisanlar cok saygili. Timesquare ve Cenralpark a cok yakin. Yemek problemi yok.
Personel güleryüzlüydü, yardimci olmak i̇çi̇n eli̇nden geleni̇ yapiyorlar. odalar çok temi̇z. Fuar alanina yakin olmasi nedeni̇yle terci̇h edi̇lecek bi̇r otel. Odalarda mobi̇l telefonlarin çekmemesi̇ sikinti yaratiyor. bu nedenle i̇leti̇şi̇mde problem yaşaniyor. fi̇yat daha uygun olabi̇li̇r benzer özelli̇kler daha uygun fi̇yatlarla sunuluyor.
Staff was excellent
Horrible place, breakfast awful with little nutritious value. It would have better to eat at McDonald's ! This is overpriced even for Manhattan. If parking is available, it will cost you an average of $50 per night. I don't think the bedding had been changed for me after the prior customers had checked-out.
The hotel was clean and tidy. it was centrally located and withing 2 minutes walking distance to Penn Station and madison Square Garden. we arrived at Penn from Newark so ideal for us. the hotel located on W 31st street was ideal as a center to get to all the major sights in NY. Breakfast being included was excellent to set us up for the day. There were a couple of cafe/restaurants nearby. would stay again if we get back to NY.
Good location Breakfasts were not so good
Staff courtesy room size vs cost
Waiting for the lift at breakfast time! we walked down 16 floors - it was quicker!
For the value the hotel was great. The location of the hotel is very convenient to many locations and subway lines. The breakfast in the morning exceeded expectations and was substantial. Hotel is very clean and feels updated. The bathroom felt a bit small but for a hotel in NYC that is expected. Do not try to drive and park in this area, parking is atrocious and very expensive.
Our check in/out and all interactions with staff were very positive. Breakfast was good, a hot waffle, pastry, egg, or potatoes, plus juice, cereal and hot drinks. The two doubles in one tiny room were adequate. No tub only shower and the TV/cable was the bare minimum. Complimentary internet was adequate. Overall I recommend and would stay again.
breakfast was nice Yes, there was! I had major issues with the WIFI Internet Access. It didn't work on my IPad and my Windows lap-top at all. The "necessary page" in the Browser didn't turn up. The "free WIFI" was one of the reason why I did choose the Hampton. The staff said they cannot give me any discount, because I booked the hotel via bookings. I shall try to claim it thru you? Anything you can do? Speak to Lisa + John at reception. They confirm that I had complained a few times.
The breakfast was great! The price was good. Room was clean. THe walls were very thin and you could hear the partiers that came in at 4am. When the front desk was notified of the disturbance they responded quickly and the room quieted down for about half an hour, but then got really loud. I did not sleep well at all that night!
Close to Penn Station Close to excellent shopping Expansive free full breakfast buffet No room views Slow elevators
We arrived mid morning and after a 10 minute wait were shown to our room. Service was consistently prompt and staff courteous. I would definitely stay again.
The staff was very friendly. I arrived several hours before check in and was allowed to drop my bags off. Room was clean and the bed was comfortable. Lobby was unusually small. Hotel only had two elevator shafts for 25+ floors and at one point both of them were broken.
Located on a quiet side street but still within walking distance to many attractions. Plenty of subway stops within a block or two that will take you to any destination you want. Staff was super friendly and inviting. Bed was comfortable and bathroom was clean. Close to Megabus drop-off location. Room was bigger than I thought it would be given the location. There was an iron and hairdryer in the room, but no mini fridge (which wasn't necessary for our short stay). There are some things out of the control of the hotel; construction around the area and trash left in the street for city pickup didn't make walking for the most pleasant walking experience. There were coffee stains on the nightstand lampshade and the carpet could use a good cleaning or replacement. Not sure what the parking situation is as we took the bus.
Staff was excellent. Bar was golden after we got to the hotel from both exploring and enyoing the city. Concierge was great! Plenty of places around to eat including the hotel. Nice view with a glimpse of the Empire from our room. Rooms were clean, a little cramped, but its NYC. The staff (maids) tends to be forgetful about simple items like toilet paper or anything to stir coffee with! Location its a mix, depending on the line needed. Sometimes we went to 34th ST in order to get some other line.
Close to everything walking, they staff was great very informative about the area, and very helpful with everything I needed. Would definitely stay there on my next trip to NYC!!
Great location! We were a short walk to a metro station, Highline and empire state building. Great food options nearby. Room was clean, although small. Kids had a great time. And they loved getting a cookie everyday! We also had a view of the one world trade center. There wasn't a fridge, which would have been helpful, but the room was small, so I can see how they couldn't fit it in.
Bed was comfy Location was great Room service was good and quick Too much noise on my floor/too many kids Bathroom smelled like a wet rag Elevators took a long time
Staff was excellent, nice, hospitable. The room is small and mediocre-looking. Definitely not worth $400/night or more.
Everything was great
I enjoyed my stay there, I liked receiving a cookie upon arrival. It was supposed to be a king size room, but was just a queen size bed.
Location was convenient. The hotel was very VERY dirty. The bathroom was left extremely dirty and moldy and the employees were unprofessional
I didn't like the service. I didn't get the room I reserved. This hotel is horrible and I wouldn't recommend it to anyone.
Very clean and comfortable. Awesome views with our room. The staff was amazing and very accommodating. Great, great place!
Location/ lounge/ service
Expensive small rooms
Basic Courtyard- clean, large enough room by NY standards, great location Old single pane windows allowed in even more noise than I am used to in NYC. Courtyards are also my last choice among Marriott brands since they essentially provide nothing for anyone with Marriott Rewards status, unlike all the other Marriott brands.