Odadan çok memnun kaldim
Tari̇hi̇ bi̇r otel olmasi, konumu, şikliği, müşteri̇ profi̇li̇ Housekeepi̇ng pi̇yamalarimizi sürekli̇ koltuğa atti! İnsan katlar yatağin üzeri̇ne koyar bence
Merkezde olması sebebiyle gezilecek ve görülecek yerlere çok yakındı, otel çok temizdi, servis iyiydi. Hayır
bu devirde ve bu standartta bir otelde internetin standart bir hizmet olmayışı şaşırtıcı. Ücretli olan bağlantıda dahi 3-4 saatime malolan bir sorun yaşamış olmak benim programımı çok kötü etkiledi.
new york'un en prestijli bir otelinde kalmak bizim icin iyi bir deneyim oldu. otelin konumu da mukemmeldi. odamizin penceresi arka plandaki bir is merkezine bakiyordu, yani otelin en kotu konumdaki odalarindan biriydi. odeme sirasinda kredi karti sorunu yasadik, sebeini receptionistin acemligine bagladik.
Çalışan personel güleryüzlü ve tamamen müşteri memnuniyetine endeksli olması, otelin merkeze yakın olması ve odaların temiz olması gibi sebepler.. Genelde otelden memnun kaldım. Çocuklu aile olarak kaldığım bu otelde herhalde bizim şansımıza olacakki bizim kat çok gürütülüydü.Bir şey dikkatimi çekti sizinlede paylaşmak istiyorum şöyleki :Rezervasyon esnasında otel odası için belirtilen not hiç dikkate alınmıyor.Bunu bu rezervasyonumda daha iyi anladım.
şehir merkezinde olması, etrafında alışveriş merkezleri bulunması, fiyatının uygun olması, çalışanların güler yüzlü olması oteli güzel kılan özellikler olmuştur.
lokasyonu cok iyi banyolar cok eskimis hatta dus calısmadıgı icin oda degistirmem gerekti.
otelde gunduz hıcbır bar veya restaurant acık degıldı mecburen bırsey ıcmek ıcın dısarı cıkıyorduk. 24 saat hızmet veren bar olması kesınlıkle sart
şEhrin içinde alışveriş ve ulaşım yerlerine yakınlığı merkezi yerde olması temiz ve düzenli olmasını beğendim. Girişte 300 usd depozit alınması önceden haber verilmediği halde talep edilmesi hoş değildi .ayrıca rezervasyonda çıkan fiyatın çok üstünde fiyat alınması kısıtlı bir para ile gidecek olanı zor durumda bırakacağından hoş değil.Tam fiyat verilmesi gerekir.
Metroya çok yakin. central park ve fi̇fth avenue ye yürüme mesafesi̇.
oldukça merkezi bir noktada
The bed was one of the most comfortable I've ever slept in! The room was very large for NYC and the shower head (rain shower) in the bathroom was amazing!! I also liked that there was a long hallway separating the door, bathroom, closet and vanity from the bedroom. Great location - close to Grand Central. There was a wonderful breakfast place a couple of blocks away (Zucker's) that we visited a couple of times - excellent quality and price. I was only able to reserve a King size bed online and would have liked 2 double beds. The hotel was going to accomodate us with 2 beds, but wanted $50 more a night. They did upgrade us to a larger studio that had 2 comfortable chairs and a table, which was great!
14th floor room was VERY quiet. Great for NYC.
friendly staff queen bed advertised as king
Unbelievably, my tiny room did not have a dresser. When I inquired about this the indifferent desk manager told me that the smaller rooms sometimes did not come with one! Living in this room out of my bag for five nights was a joy. Upon check out, there were three different staff members at the desk, none of whom could comprehend that there was not a dresser. So they went to check it out --- and big surprise, no dresser. (Apparently they were concerned that I was blind.) No apology, no offer of discount, no reasonable explanation. Had it not been a completely packed week in New York, I would have fled the first night. Oh, the shades didn't work properly either. Never again.
The bed was really comfortable and the room very quiet for New York. I think the shower was recently renovated and was terrific. The rain-style shower head was mounted high so that you didn't have to duck under it and there was also shower wand if you needed it. I also loved that the HD TV had HD cable so that we weren't constantly watching images that were squeezed or stretched. The staff was really friendly and helpful. The only negative was that they're remodeling the bar and restaurant so there was no food or drink available other than room service and the continental breakfast. When that's finished it should be a big improvement.
Issue with we form in first two categories. I was a business/solo traveler. The rating section was operating.
Room size was bigger than avg. in NYC Mattress was comfortable Zero noise on 14F TV was great quality Pillows were uncomfortable to rest on. Nothing else we found uncomfortable or bad to review. that's it. SP
The room was bigger than we anticipated. It was really big. The location is great; very close to grand central station. It was quiet and better than staying in times square. There were several restaurants near by and 5th avenue was just a few blocks away. Hotel staff was very nice and helpful. We were pleased. The fixtures in the bathroom were coming off the walls. Cleanliness was a tiny bit off. Looked like either blood or ketchup on the curtains (I am going with ketchup). Need to stay above 7th floor or you will hear the music from the lounge. Could have used a microwave/refrigerator.
Room size comfort cleanliness and contemporary A little further from Times Square than I expected and the staff was unfriendly
Staff was amazing, room was fabulous. I usually stay at the Dream-Downtown and the rooms here are bigger (as is the bathroom). Overall a great value for my money. No actual lobby or bar to hang out in..
We think this is the best boutique hotel in New York. Impeccable service, historic surroundings, magnificent public rooms. Great room service food. A bit pricey, but so is everything in NYC.
thanks for the great service.
Lovely location, very good service. The room was very nice but the bathroom was quite poor in comparison. Enjoyed Sunday brunch. Had a problem with checking in....had the reservation under the wrong name. Didn't like breakfast in Oscars...the food was poor and the coffee was cold
It is successfully located - in the center of Manhattan, near to city centre and sights Stopped in 5* parts of hotel. All strongly become outdated, noise both from street, and from the lift and hotel, the sanitary technician and other demands serious reconstruction. Full not conformity to the price offer. A level 3* plus.
The views from our tower room were amazing. Staff were helpful and courteous. I would especially like to thank Ces for his personalised service, even though the shuttle did not not pick us up. We were given the wrong information regarding where to board our shuttle service and consequently, missed our transfer to the airport. The shuttle service was rung by reception at the hotel, but the company told us we had been given the wrong information as to where to meet the shuttle and they were not willing to provide us with another service to the airport. We then had the added expense of a taxi fare to JFK, to meet our flight. I did not appreciate this. Also, given the cost of accommodation, I would like to have seen internet access built into the price, not as an additional cost to the customer.
The door leading out of the hotel worked The staff, the lobby, the location, the accommodation were all bad
Super close to Grand Central, surprisingly very quiet even though we were facing 41st st! Staff was a bit slow and there were a handful of weird guests, but overall very good. Can't beat the price for a downtown hotel. Slow and confused staff Room down the hall stunk of cigarettes (though ours was fine)
Juan was amazing. The room was comfy. The entire hotel looked clean. I can't wait to come back!
Attentive staff Comfortable room Minor fit and finish problems; flaked paint, some scratches here and there Spanish style half door shower forces you to endure a blast of freezing cold water before it gets hot
Accommodations were excellent. Staff was friendly, polite and helpful. Very quiet despite location. The room temperature was too warm for sleeping and no way to open the window.
Location Internet was not available at night. Not enough bandwidth. Staff did not answer phone. Sheets smelled like body odor.
Junior suite was spacious. Nothing is a wow factor but it's good overall. I didn't see breakfast options in the room but noticed a 3Rd floor breakfast option in the elevator when I had no time left in my schedule.
The location is convenient to times square. It takes about 15 min to walk to times square and all the shopping areas The heater was not working when we first arrived to our room so it was extremely cold. The breakfast was advertised as a buffet for only $12, but it was just a very basic continemtal breakfast.
Location was excellent. Lack of options in the neighbourhood for affordable food, unless you wish to tempt fate and eat from a cart of death on the street. Gave us some credit for our hot room. Room was hot, hot, hot. Ac could not keep up. Went down to front desk to ask for assistance. They tried to find a fan but could not( 2:30 am don't blame them). The next day we had to get maintenance up the next day and they found us a fan.
proximity to train station, snack bar in lobby, restaurant just up from the lobby dirty bathroom floor, poor unkeep in bathroom--sloppy caulking around shower door, built-up crud around shower area, couldn't get into shower without walking directly under shower head. Worst problem was the "modern" touch light switches---couldn't leave a light on in the bathroom to see your way there in the middle of the night. Difficult to use all lights. Dark décor--depressing and dark wallpaper installed poorly--all you noticed were the seams in the wallpaper
Location Cleanliness Restaurant organization Front desk layout
Great position for tourists sights. Direct access to to the subway and Grand Central Terminist and food hall. Very expensive
staff very helpful elevators out of svce at times
Great room. Clean. Comfy bed. Limited view.
Location Room smelled, they tried to not offer our booked room type. Even after calling and confirming the day of.
Clean room, very nice cleaning staff. Front desk people pretty ho hum . Slow elevators during peak times. Not all elevators working. Kept stopping at floors for people with override keys. Very expensive hotel overall, hotel ( hotel rate), food ($4.50 for a cup of tea at the cafe on the main floor & you have to make it yourself!)
Very good ambiance in lobby and also bedroom. Very nice experience during entire stay. Closer access to all main attractions & restaurants in NewYork. Value for money in major city. No hotel valet parking so need to find other valet parking nearby.
This location is awesome!!! Can not beat it! Room was too hot and would not cool Elevators were SLOW - seemed liked only one was working
We were on the 36th floor and most of the elevators were broken during our stay. Was difficult getting to and from our room. We had to use the service elevator many times.
Great access to grand central station, i.e. don't even have to go outside. Beautiful modern lobby, with dedicated elevators, so short wait times. Nice rooms, modern. Black mildew inside shower curtain. Did not swap out all towels after first evening so had to have face cloths and hand towels delivered. Maids talking in hallway while cleaning rooms early in the morning (my biggest pet peave).
Hotel was excellent! Everyone was very friendly and helpful. The room was very nice and clean with very comfortable bed. Very close to the sites. 10 minute walk from Rockefeller, 20 minute to Time Square. Very safe area, would definitely recommend.
Great location! Hotel was within walking distance of pretty much everything! Staff was extremely friendly & accomodating. when in NY again for fun, this would be the first place I would look to book. Not overpriced but still seemed like a luxury stay. Thanks Marriott! Nothing. the stay was amazing
Location was great and the valet parking was reasonable and nice perk. The room was spacious and the bed was very comfortable. The bath tub leaked as if the water was not shut off completely. The noise was quite annoying after a while.
Spacious hotel rooms and very friendly staff. Great location. They never brought us enough towels. Sometimes they didn't leave us any towels. I've never experienced that from this level of hotel before.
I was pleasantly surprised at the overall quality and spaciousness of the rooms at this hotel. The price was truly amazing given the quality and location of this hotel. If I had to leave a negative comment it would only be that the heat took a while to kick on and for the room to warm up. However, I did stay on one of the coldest days of the year so I'm sure this is not a common issue for guests.
The room was perfect for the price
Location, room size, good view of empire state building, moved us to a higher floor when we asked. Staff was a little slow to help but not to the extreme. Was a little annoying that you have to go down to the front desk to get ice. They wouldn't bring a bucket of ice up to our room. You have to ask for a coffee maker and coffee as its not included in the room.
I was very impressed with the hospitality of this hotel as well as its location. The room was also plenty big and clean. I also felt the price was very reasonable especially considering the location. We were within walking distance to the Times Square area. We will definitely be staying there again.
Nice big room. Right near Grand Central. Terrific staff. Clean room. Everything was great
good location, nice neighborhood, everything needed is close by. my room had half the lights did not work, this included the bathroom where everything dark .
This is set in an amazing area. The outside and inside is very pretty and caught our eye to bring us there. Staff was friendly even though they were out of extra sheets and robes. Bed is always supposed to be the best part of the hotel. But it was uncomfortable. Sheets were pilling. And there was this comforter underneath that was gross and was not comforting at all. This place had so much potential but really didn't do it for us. Advertised HD tv without HD channels. Bathroom lights flickering. It was fine but not 4 star.
Great location, terrific value in NYC. Would definitely stay there again.
All the rooms were doubled booked so none of the keys worked and when they reprogrammed the keys people had access to occupied rooms. We asked for a refund but didnt get one.
Great staff. Very very helpful. Nowhere to put anything in the bathroom. They need a counter or a table to lay out toiletries. There is no in room coffee.
This location is great for it's convenience to Sloan which was main purpose for our stay. The hotel is connected by a hallway to Sloan! Took advantage of closeness to MOMA and great restaurants. Comfy room with view, concierge, and cafe. Will return and recommend.
Rooms quite nice and clean. Only complaint: terrible mirror/lighting over the bathroom basin and no mirror in the bedroom. Nowhere good for ladies to put on makeup. Nice business center. No lobby and sometimes front desk understaffed but always very pleasant.
Everyone was helpful and location was good.
It is very well located and the staff were friendly. We were particularly impressed with how well cleaned and maintained the room was. The common areas were clean and fairly up-to-date as well. NYC is always wildly expensive, but what they charge for breakfast and extras is at gouge-the-tourists levels, unnecessary. The free wifi is also a bit slow and unreliable, and of course they offer higher speed access for more per day than you would usually pay in two weeks for reasonable access to the internet.
The room was large and very clean. The staff was friendly. Can't think of anything that I found lacking.
Merkezi konumda, kucuk ama temiz ve yeterli bir oteldir. Genel olarak bir sorunla karşılaşmadım.
I booked a room with an extra bed, but first night we couldn't get extra bed, and also they charged for that. That was horrible.
Very nice hotel, large room, and extremely pleasant staff. Hard to say it was a deal at $289/night, but it is NY. I've stayed in lousy places for $200/night, so I'd gladly take this option. I highly recommend.
Good sized room with good facilities. Friendly and efficient staff who made you most welcome. Lifts that were fast and efficient. Excellent internet facilities
The staff is very helpful with whatever your needs are, the rooms are very clean and the hotels location is great. (5 min walk from 5th avenue) The breakfast was, as most hotels abroad, not up to norwegian standards.
The hotel was in a great area, convenient to everything! It was a really nice hotel and staff were friendly and extremely helpful!
It was a small hotel and very quiet. The breakfast needs some upgrading.
Staff was great. Location was perfect for us. We would stay there again Did not get king rooms. We were told it was upon request. Nothing in our paper work indicated this.
Complementary breakfast was was skimpy.
Excellent staff, easy to get to the hotel, location couldn't be better breakfast wasn't good enoguh, some fruit or cereal would be apreciated
The staff was great. Rooms were clean and comfortable. Free Wifi and breakfast a real bonus! Close to subway stations. Great Location!! Construction noise next door is very annoying!!
Doorman - Matthew Kelly - excellent. Over crowded breakfast room.
Extremely friendly staff; super-clean rooms that were good in size for NYC and the workout facilities were clean. The usual hotel soaps, shampoos, etc. were all Aveda products, which were a nice touch. Reviews I'd read before booking said the breakfast was nothing special and that was accurate. It was a continental breakfast - coffee, juice, toast/bagels, yogurt and cottage cheese. For the price it would have been nicer to have at least cereal and/or oatmeal with milk as an option.
that it was a suite with a kitchenette
The housekeeping was good. The furnishings in the room were broken and old. Only about half of the electrical outlets worked.
Terrible. Only good was location. Terrible. Staff was rude as hell. DO NOT STAY HERE!
room cleanliness, pleasant staff, location close to grand central station small lobby, no real nice views of the city
Staff were very rude!!! Front desk, housekeeping, door man.
Clean newly renovated guest rooms, great staff, very good service No clock in the room
the lounge area and jazz music the hotel was overheated and rooms very old fshioned
The hotel room was nicely furbished Regrettably the room was very noisy so it was difficult to sleep! The breakfast room was very tiny and you had to queue to get in
Nice hotel but the best was the location Only complaint was that my room did not have a DVD player although the hotel info book listed a couple hundred DVDs available for free viewing. Normally this would not be a big deal but one evening we were tired and just wanted to watch a movie for a couple of hours. With the cost of DVD player under $50, adding them to all the rooms would not be that costly.
Location, on-site bar and cafe, easy internet, excellent beds Minor criticisms - bathroom/bath could be updated and heating could be easier to control/turn off.
Convenient to businesses in midtown.
The staff was incredibly helpful with any questions that I had Figuring out how to use the bath. The stopper is actually outside the bathtub.
the room was nice it was clean and the lady that cleaned the room was very helpful and asked every day if she could do anything for us as a regular visitor to newyork this was a first the lobby was very shabby and could do with up dating after all its the first place you see
Good location, my room was quite big for NY standards. The room decor was quite nice. Extra sink, coffee machine and iron in the room. Complimentary WIFI is a big plus. The bed was much too soft, my shoulders didn't like it. :-(( There was a stange unpleasant smell when I entered the room first time. There was no tube stopper. The button for the lift in the lobby can kick you a bit. Interior is nice but rather old.
Location, room, bed, staff air condition system 9very old) did not work very well, and hot water at shower was unstable (spams of cold and hot water) , very old faucets.
The combination of American comfort and European slightly quirky sophistication makes you feel at home. Staff was very friendly and proud to serve. I didn't have time for the movies, books and arts but it gives a great touch to being there. no!
Fiyatına göre yeterince konforlu oda sunmadı. 5 gün boyunca 2 asansörün 1i bozuktu, tamir ettirmediler ve tek asansör ile dakikalarca beklemek zorunda kaldık. Fiyatı çok yüksek olmasına rağmen kahvaltı bile dahil değildi.
Otelin lokasyonu alışveriş ve şehir turu için uygun. Concierge hizmetleri geliştirilmeli
I like the food & drinks at the bar/lounge area downstairs and the waitress was nice. The front staff was disrespctfull and they took an hr to bring my car out from the garage area . Room was small and tigth.
Great location Very comfortable bed Good for drinks The size of the room was small
Location location location! Somehow got the only hotel in NYC that didn't have a warm holiday feel to it.
The room was clean and the bed was comfortable. The heater was very loud. The binder listing the "amenities" was beaten up and contained vague information. There was no room service menu. Breakfast room service was vastly overpriced.
the location staff and service
I pay more money for the a SPECTACULAR ROOM which should be bigger and with city view, but actually I got a room the same as a COZY ROOM. It is different from the picture shown in the booking web site. I felt I have been tricked. The bar was very noisy until at least 1 am. I could clearly heard the drums although i was on the 10th floor.
Very small room for a very high price
Very clean and professional. I reserved a room with 2 beds and they had no more left at the time of check in and then the best they could do is one queen. I was traveling with my brother in law and was not comfortable sharing the bed. They could not even offer a cot.
We paid extra for a "Wonderful" room - supposedly larger, with city views, but when we arrived, we were disappointed by the view of the wall. We were told no other views were available. Our room had a constant fan going in the bathroom - quite loud and no way to turn it down. The room was small, and yet a large display of snacks took up most of the horizontal surface. The flat screen TV was mounted on a large pole in the corner of the room: one had to pivot it to get around to the bed- a tight squeeze. When our room was made up, they forgot to give us drinking glasses and facecloths. And on our last night, we received a call from the front desk at 6:32 AM, by mistake. Needless to say, we don't plan to return. W..t.f...
I thought the hotel was nice rooms were clean. Bathroom door was a sliding glass door.Not very private.very little pressure in shower.
Location We had three rooms for 3 days and neither one of the families staying were pleased with the cleanest of the rooms, specially the bathrooms. The assistance at the front desk was way under what luxury hotel will provide. The staff was not to the standards of the price of the hotel nor of a well trained staff.
Bathroom well appointed but very small Bedding very comfortable as was A/C Staff very friendly and helpful, Room also felt very clean. Found the bedroom & bathroom to be small, even for NY.
Love the Wheeltapper pub. Love Irish feel of the hotel. Centrally located near GCS and 4.5,6 trains Very nice staff Cozy rooms Small rooms Wifi not free in rooms
This was a quiet and comfortable hotel. It has an on sight restaurant and bar. Staff very accommodating. Room temperature just right and bed comfy.
clean rooms, large for nyc, super helpful and friendly staff!!!
Hotel was clean and quiet, staff was friendly. Well located close to Grand Central station. Rooms were spacious for NYC and well appointed.
Common sitting areas have nice ambiance and rooms are comfortable and well appointed. Did not expect the contiguous Irish Restaurant & Bar which served excellent food. Provided a much more upscale experience than the price tag prmised Only thing that did not work was the in room phone connections to the front desk and other services but the staff quickly compensated.
The location was excellent, and the room was very comfortable, well appointed and clean. The staff were extremely friendly and helpful. Special thanks to the girl from Nicaragua tending the bar. Our room, which faced the bar in the garden, was a bit noisy in the early evening.
The Pub was authentic and nice. We had small problem with our door lock, The staff solved our problems relatively fast .
The staff was very nice and most accomodating when I arrived and my room wasn't ready due to a late departing flight crew. They put me in another room that was larger than the one I had booked. The hotel was in a great location and convenient to many attractions. There is a great sandwich shop just around the corner as well. I will definitely stay with them again when I go back to NYC.