Relatively inexpensive cost for room, location is close to public bus stops and restaurants / cafes (the restaurant Al Ponte attached to hotel was excellent), and I had a great experience at the bar (very friendly bartender) and spa (great massage!) I had ants all over my floor and throughout the entire bathroom upon check-in, the room smelled like sewage, the air quality was stale and the room was humid, the towels were very thin and worn, and although the complimentary breakfast had many options and the food was okay, the quality of the juice and coffee was very poor.
The Hotel food is very good, the rooms are clean. TV wasnt working properly..
The location was excellent and the price was very affordable! I wasn't disappointed with the choice of my booking! The beds were two single beds. I expected a double bed. Also, the breakfast starts at 7.30am - for me it was too late since I had to check out at 7am.
I have stayed at the Maritim Antonine before and have found it easy to find, very relaxing, very helpful & friendly staff all around the hotel. The Spa treatments are wonderful, good value for money and free use of the sauna & steam rooms is great. There is a wonderful relaxation room too where you can just sit and relax. N/A
Good views if you get a sea view room A bit dated for a four star hotel..but still good value, if the improvements are made if would be great value...
Breakfast was great, a great variety of food. The restaurant besides the hotel (run by the hotel) is great, good italian food and good price. The staff at the reception desk should try to be nicer, at least, one smile.
Very nice, modern hotel, our room was beautiful, spacious and very clean. Breakfast was amazing : wide selection of food. The staff was very friendly. For people looking for intimity, the bathroom is very modern but the door can't be completely closed... 45 minutes by bus from Valetta.
We arrived late from the airport and found it easily in the dark without a map, simply following the signs from the airport to the area the hotel was in. The breakfast room was lovely with outdoor seating in the garden. 3 swimming pools to choose from although as it was winter we didn't use them. Lovely area, still close to St Julians and Sliema by car due to the fact that Malta is such a small island. Excellent off-peak rates. The car parking set up is terrible. We had a medium sized car and had to wind our way slowly down the circular tunnel, stopping to reverse and line up several times in order not to hit the wall. After the first night we decided to use street parking instead which we found very easy as it was off-peak season.
Loved the hotel, great value for money! Lovely SPA with a nice pool (although there were kids&babies after 12pm which according to their own rules shouldnt have been there - allowed only in the morning because its a SPA where people should be able to relax - they should act on it) & the breakfast was quite elaborate as well. Nothing but a good experience this was.
the chance for a good price to get a very comfortable room with a nice view of the bay through the window and SPA included. Also there is a chance to eat in one of few different quality/price level restaurants in the complex. The internet is not for free. Even the service to buy internet access for 24 hours I couldn't buy at the reception, because they were out of it. Also, it is quiet distant from Valletta or Paceville so if you plan to spend a night partying you should plan your trip back to hotel by taxi, which is costly.
Very big room, excellent food would definately go again
Clean confortable hotel, great food and good views
Roof top pool was excellent to spend a lazy day. Great selection at Breakfast. Close to Bus stop for easy travel. Helpful reception staff. Not many rooms have views. I had a room with balcony overlooking the main street. Quite noisy but at least could see activity. Heard several people complain about the internal rooms, only view there was into small walled courtyard.
The big size of the room suprised us. The staff at the reception desk was not very friendly.
The pool on the roof Loads of problems with the air conditionning. It was either roasting in the room or freezing. There was no way to regulate it. We stayed there early september and it was very hot outside so it would have been nice to have a normal temperature in the house. The hotel is a four stars but in my opinion it was more like an average three stars.
Once we had a new room, the stay was very comfortable. At checkin, they asked for full payment for the stay, and then placed us in an unacceptable room. If I had seen the room before paying, I would not have stayed at the hotel. However, once a better room was available, the stay was fine.
The room was of very high standard. I strongly recommend rooms on the back-side of the hotel since they were much more quiet. The rooms were clean and the hotel very nice. Also, the staff were very helpful!
lovely room, very clean pool too small, and not very clean at times
Goog hotel and good food both breakfast and dinner
Very friendly and helpful staff. Pool a bonus with beautiful views to the sea. Room a very ample size. The gym did not have a cross trainer or treadmill. Balcony small but adequate.
The best of the hotel is the food. Great maltese food. When we book the room, the view is to the wall, to see the sky is like a hole. In 4 star hotel i don´t think that it can happen´s. We book a room by booking, is everything ok, but when we arrive they want to charge to change room with view, but in price list only exist, non balcony, twin room (our room) and double room (studio). Don´t exist any view to charge hotel in price list, they can´t charge a thing that doens´t exist. We have a balcony, but it´s 2 meters to the wall of the other room.
The indoor pool and the room was big enough for 2 adults and 3 children. The room was never cleaned, no towels change, and you have to give deposit for pool towels. the bathroom needed to be cleaned more.
The apartment was huge and included every kitchen utensil needed! Staff were very friendly (even the relaxed/lazy bartender) and despite the location being relatively quiet (Mellieha isn't very active out-of-season), there were still some nice bars and restaurants in the area. Surprised that we had to settle the balance (7 nights) when we first checked in; cocktails were very bland.
I liked the facilities in the room as these were mostly to a high standard, except the soap/showern gel was extremely poor quality. I did appreciate that people can pay for the day to use the hotel's facilitaties such as pool and sunbeds. It meant that on certain days, the pool was packed with non-guests. Guests were left without sunbeds and were advised to go to Solana, where the pool is smaller and sunbeds were still on demand.
The Room furnishings, the Gym and the Internal Pool The WiFi was unavailable from the room. The Sofa bed was broken and the room doors had no keys (except 1)
Nice, clean rooms. Good location in Mellieha, very serviceminded staff. Indoor swimmingpool @ jacuzzi could be heated (freezing cold water). We also missed a changing room for the same facilities. There were also a lot of construction work going on beside the hotel - very noisy for some hotel guests. Could be an idea to inform about this when booking the hotel
Well appointed apartment Fire escape stairs close to our room was sealed off for the last few days
apartment cleaned every day with clean towels. staff very helpful & friendly, great location, fantastic view of bay & church. lots of steps to main street, but great when we discovered the lift from street which stopped outside our apt (no 11) buses very cheap and regular. food very expensive in the restaurant for the bbq night.
The aprtment had all the facilities we needed and the restaurant meant we did not have to cook. The breakfeast was good, nearly proper cooked english with proper baked beans plus a range of continental meats, cereals and waffles. The the evening meal buffet style so it was bit dry but okay if you've had a hard day. WIFI access in the communal areas was a bonous. The Hotel is split by a flight of stair so its in two blocks with an access walk way under them. This means getting around the hotel can be a bit of a maze. We had to use 3 lifts just to get to breakfeast! The gym lacked any CV equipment. No treadmill and the exercise bike was broken.
Nice pools & indoor pool. Breakfast buffet was nice, and rooms were good. Room light switches on with hall light, so neighbours could switch a light inside our room on and off ... very annoying.
Location could be better. Breakfast was not too good not much choice.
Very nice sea view
We asked for a double room and they gave us a twin bed room. Beds and pillows were really uncomfortable. On our arrival the room was clean but during our 8-days staying they cleaned twice, so we had to use the same towels and sheets.
The Staff were all very helpful, The location was great, Would definatley go back. Food great. No complaints at all.
Very Good Accomodation at a reasonable price The Price for a late check-out is the same as for an overnight stay (Doesn't make sense at all!)
the excellent facilities, on the Complex, Staff were all very helpful and friendly, close proximity to the beaches, and excellent swimming pools within the Complex. Variety of Food, served to late in the evening, and a mini-market for self catering.
Proximity to the Beach, cleanliness of room and entire hotel. Proximity to services, bars, restaurants, bus stop etc If your room is at the back of the hotel, unless you are on the 3rd floor or higher you are looking straight accross(15-20ft) at the nieghbouring apartment block
The hotel is near the beach (5 minutes walk). wery ugly room. Grey and faceless :((( We took the room with sea view, but our windows wass overlooking on the road and wasteland. Also there wasn't TV in our room (60euro per day)!!!!!!!!!!!! Сonclusion: terrible hotel.
rooms cleaned more than once during week
Good location near the beach, restaurants etc. Nightly entertainments were good fun. We were there on the last week of the 2010 season and not all facilities were available.
It is good value for money to stay at Luna. They have an good pool area on the top of the hotel with a fantastic view!! There is some noice in the evening until 12 from the bar.
Otel çalışanları güleryüzlüdür ve iyi hizmet vermektedirler.restoran hizmeti ve yemekleri iyidir. İyileştirmek için öncelikle 10-12 santimlik basit ve çok eskimiş sünger yatakları yaylı yataklarla değiştirmeli ve yatak takımları ile banyo havlularını mutlaka yenilemelidir.
the hotel. the staff. the location = 10 the stream of the water in the bath
found the staff very obliging the staff on the reception were very helpfull and polite we loved the indoor pool and were delighted to have a fridge in our room this time the area is quite with a couple of nice friendly pubs within a couple of minutes walk we have been there before and would go back again the last time we were there work was ongoing same this time but the end result which is a new outdoor pool is fab it was just opening when we left the only other thing was they could do with more varitey of fruit at meal times but we were in low season so its hard to judge
nothing it was shit! it was hard to find cause the street was not in the gps or google map. the street name should be listed in maltese and not engllish (cause it is hard to transalate) and it is not brand new...it was just renamed hmmm i wonder why - it had a bad rep i booked a superior room specifically with air con and paid extra 10 euro. the Air con did not work and had to to complain 3 times . i did not get my 10 euros back for the first night. They are also not flexiable about early arrivals and late departures
We enjoyed our room, I guess we were upgraded to a superior double! it was super nice. We stayed in a great double room on a higher floor with a terrace and very beautiful view. We were very positevly surprised. And I would like to thank for that- to whoever put us into this rom instead of a twin room. We had a bad experience of 50 EUR being stolen from our passport case from the room . We left passports and money in the room in a bag. We didn't expect the room to be cleaned as firstly we did arrive late previous night -and secondly we didn't put the " clean my room" sign on the doors.We were quite surprised to come back in the evening and discover that the room was cleaned and 50 EUR note from the passport case from our bag was gone. My husband did report it to the reception desk and that was the end of it. We didn't hear back from the manager. A shame. So I would like other guests to be aware of using the safe boxes that are provided in the room ( at extra charge) to avoid similar situation.
the price on sunday I had lunch at the restaurant, it was a buffet, they charged 14,00 euro. Poor choice of food, the meat I couldn`t even eat, it was so hard that i doubt was beef, should be horse meat...the desserts had no taste, I ate pasta with see food sauce, very grease...My advice is do not go to the restaurant buffet.
Being part of the KEB evangelical church via Pastor Edwin Caruana team I once again enjoyed my stay. I did book an extra night because of the vocanic ash distruptions and a cancelled flight. I did not use the room and was informed by the duty manager that you might refund the cost of the room as I booked paid and then because air malta might have had a flight did not use the room. I await your decision on a refund thank you. I left the receipt with reception who were going to leave a note explaining my situation,. thank you.My UK address is 69/3 bachelor lane horsforth leeds ls185nf UK
the price (but only because we pay 50% discount, booking thourgh Booking.com otherwise it is too expensive) Old rooms, not so clean! Breakast never changed in one week! It is 4 stars only in the paper, it is more a 2 stars!
pool was nice over pay for a small room.
DUring booking, we requested a room away from lifts, but we were allocated a room rigt next to the lift.
Excellent value for money. Staff very helpful.
To be honest, I was very disappointed and I didn't really like anything about the hotel, except from the nice swimming pool which was fantastic. I don't understand how this hotel is classified as a 4-star hotel. It was low value for money and the hotel was far away from everything. The comfort was very modest for a 4-star hotel. I regret that I booked this hotel.
Reception desk operated well. Beds were not comfortable--too old in the room we were in. TV reception poor though weather was bad
Room was ok shower too cold or too hot, no possible to take a prober shower
i liked my stay because i was left to do my own thing i could come an go when i pleased
The hotel was clean, comfortable and affordable. Location, food, staff, spa facility
Location Ground floor bedrooms looking out at car park had no privacy. Cars were parked outside window. Need net curtain to give some degree of privacy when in bedroom.
Great staff - very helpful and professional. Enjoyed the service a lot! Facilities are in good condition, you can get most of what you need for your holiday at the hotel. Rooms are decent and pleasant to stay at. Breakfast is good. Bus stop is 5 mins from the hotel. We were upgraded to the better room with panoramic view and a bottle of wine with fruits were waiting for us. Can definitely recommend! be ready for the bar to close at 11-11.30pm with no other options around; if you plan to explore Malta using public transportation - that can be time consuming and last bus leaves to the hotel at 6-9pm.
The Spa and the staff there----excellent.The Hotel itself was very pleasant and the Manager also --"on the ball" as are all Corkonians!!! I thought that the breakfast was of inferior quality.Dinner not much better The wedding reception was top class in every way --perhaps that was due to the organizers--the bride and groom . The Hotel Chefs can do it properly when its put up to them-- the food was marvelous!
rooms are very big and comfortable. Beautiful view, excellent buffet breakfast! everyting was perfect!
The setting, the room, the spa, the view, the decor Using my laptop for Internet (in room 244 with full signal and in the lobby) was very frustrating indeed. User name and password did not work, - in fact charges were reversed. Most of the foreign staff were stressed out and were unable to give the service with a "smile".
We loved the layout and facilities, the private beach, the variety of outdoor seating/hideaways. Room was excellent and we especially appreciated the variable controls on the air con, enabling it to be used all night w/o sleep being disturbed. It was very crowded in the restaurant, leaving us seaching for staff and occasioanlly seating.
Free use of spa and very good breakfasts. friendly staff. a little hard to get to and from it.
For me it was very relaxing, however that was more to do with the company that the hotel. The hotel has not met its potential.
plenty of room for all guests paying extra for room safe
Central location Not Applicable
I only stayed bed and breakfast and the breakfast was very good I enjoyed it very much.
The hotel staff were efficient and very friendly, the food was excellent and plentifull,the room was clean and of a reasonably size and the shower was fast flowing and the water was always hot the doors leading to the terraces and pool area need renewing which would greately enhance these areas and the sunbeds were dirty,the view from our balcony of the derelict area behind the hotel (full of rubbish) could be cleaned up as it apparently belongs to the hotel.
The location is excellent and this was our main reason for the choice of this hotel. Was none too impressed with half board food so did not choose this option.would choose a better room standard if we stay at the Santana again.The balcony furniture is old and tired looking and needs to be replaced.We did change rooms from the one initially allocated as this was facing a bar on the ground floor of the hotel.There are several choices of room but these are not featured on the web site or that of the hotel.Do your homework and do not accept any room offered.
Very well placed near bus terminus to tour the island. Also near good restaurants, The Overflow, Churchills, Incognito. We are always looked after very well. Lovely helpful staff.
the room was equipped quite well. the shower was uncomftable. I could not shower convinently finding quite ergonomical to shower.
The location is lovely. Great views of St. Paul's Bay. For what we paid, it was good value for money. When arriving late at night, receptionist denied knowledge of our booking as they hadn't checked their printer all day to find the fax from booking.com (which had been there since the morning!). General hotel maintenance is not excellent. Breakfast was average.
Beautiful location, extremely friendly staff, very clean, an absolutly amazing restaurant. I would not hesitate to stay here again
Spacious bedroom & bathroom, functional furnishings & decor, balcony overlooking street. Closest hotel to centre of city Shower a bit antiquated. Noisy when hotel bar closed on Saturday night.
easy and pleasant stay :-) good food and good service!!
Sunbathing on the roof pool
its location and value for money.
I've chosen this hotel because its central location on the island of Gozo. From Rabat (Victoria) it's very easy to reach all other places on the island. This central location is specially recommend for travellers who like to walk a lot. Apart of the ideal location the hotel is very comfortable and I had a pleasant stay there. /
Good value for money, friendly staff and the central location breakfast was not replenished when it was finished
It was very modern and clean It was not in a particularly nice part of town and the street outside was noisy.
The rooms were very comfortable. I have often stayed in four and five star hotels which did not have rooms this clean. The location of the hotel is good being near the center of the Capital city of Gozo (Victoria). The facilities are mildly spartan but reasonable considering this hotel is rated as three star. The area is fairly quiet and the rooms include airconditioning for the summer heat. We stayed for three days and went up to see the Opera being performed in Victoria. The hotel even provided courtesy transport to the theater. Internet is provided free of charge but I could not get this to function in the room (via cable) but WiFi was available in the lobby. The reception and the sound quality on a number of the TV channels was generally poor and could do with improvement.
I liked the room, nice colors, furniture there were some problems with water supply but were resolved within one hour
It is modern and comfortable Its location is in a neighborhood undergoing redevelopment, currently it appears scruffy but it will improve.
Perfect! The hotel is situated in the more quiet, remote spot of Malta. Nice sandy beach, good food, friendly people.... The average age is a bit higher then normal...
We enjoyed the pool and beach facilities plus the evening entertainment were excellent. The bar staff were efficint and friendly and World Cup coverage again excellent. We ate at Flavours on the first evening and very dissapointed, the food was nowhere near the standard we expected, meat was dried up, consequently we did not eat at the hotel again. The poolside bar service not good, friendly kids but they were not looking for opportunities to serve. Reception on check out, the girl (a trainee) was fairly efficient but no eye contact.
First three days in one b/room apart.was very good & without fault. The second part of our stay was in studio apart.Not quite as good.Found a few niggles when we transfered.Main fault being access to the wardrobe facilities & not enough space for two persons clothing.Shower tended to flood the floor.On several occasions items were omitted when the cleaning staff had been.These were soon replaced on request.The airconditioning came on by itself on several occasions through the night,waking us up.
Beautifully finished room - amazing views - superb breakfast - great hospitality
Everything one can possibly imagine, staff, room, cleanliness, resort, pool area. Fabulous treat. We were billed for mini bar when we did not take. apparently they were missing to start with, but because we did not open the fridge we were not aware of this. But it wasnt a problem because they were just deducted from our bill.
Good location! Cleaning of rooms was not perfect, obtaining beach towles was difficult, weak coffee and watery fruit juices at breakfast
one can totally relax and instantly feel on holiday. Breakfast and Spa are excellent. We got married at the hotel and the reception was fantastic - service was excellent throughout and food was superb. Please note that the room I booked was for one of the guests and I stayed in a suite for a longer period. Kids room is smally and floor looks shabby. The carpets in our suite were not cleaned once during our stay and this was quite disappointing considering it's a five star hotel. Our bathroom was cleaned while we were in and this seems quite unprofessional to me. I think there is room for improvement where housekeeping is concerned. Also staff entered our room twice (5 mins apart) when we were in.
Location of the Hotel Yes, Kids were not allowed in the indoor pool after 12 and because of that we will never go again to this hotel especially if it's winter. Kids will get bored in their room and most of them they love swimming. So it's not a suitable hotel for us with 3 kids. It's a pity. Besides the room was much smaller than the one we had last time we visited. We were 4 people in a small room.
the view lack of flexibility by staff, not enough common facilities (such as gym - too small)
The Serene Room with Bedroom and a separate living room and the spectacular sea views. Fantastic lagoon pool. Dreadful car park. Not enough car parking space for a large hotel as this one.
Excellent food. Friendly staff. Great Pool facility. Close to the beach Mattress cover on the beds. Noisy airconditioner. Lack of tea & coffe facilities included in the room.
the room and the pool the food and the chaos in the restaurant
I thought Hotel Riu Seabank in Malta was in a great location; having the beach right out in front of the hotel was perfect. The pool area was lovely, and it was very easy to get food and drinks at the pool bar. All the staff were very friendly, especially the Animation Team who do a really good job with arranging activities throughout the day. The breakfast was incredible; so much variety of food and all very fresh. The breakfast was much better than I could have every expected. The hotel rooms are quite basic but nice and clean. In summary, a very good value for money hotel which I would give 10 out of 10 and would definitely go back to.
I liked everything.
The location is very good if you book a seaview room you will enjoy it better. Also the spa is nice and staff is very qualified. The massage is recommended. It is a hotel for mass tourism. Too many people in the hotel. Crowded swimming pool and restaurants. Swimming pool is too small for the capacity of the hotel. The hotel facilities (mainly the rooms) are old and not well mantained. Small tv in the room. Central air conditioning that could not be controlled from the room. The hotel charge 5% tax for withdrawing money. Taxi services expensive. Quality of food for breakfast is low. It is not definitely a four-star hotel and it is overpriced for what it offers.
Gtreat stay in Malta Hotel great for the beach Room noisey from Traffic noise
i liked the swimming pool and the good food
Nice Location. Friendly staff and good breakfast facilities. The swimming pool was too small and crowded for the number of people staying in the hotel.
All the staff were very helpful and friendly, expect the reception staff; they were OK. Breakfast took a long time, the system needs improving.
Close to the beach. Many busconnections. Beautiful sea view. The aircondition did not cool the room enough. The double bed was too soft.
why not have coffee and tes facilities in the rooms?
friendly and competent personal, services, variety of breakfast and dinner buffet,
Good facilities, good breakfast, clean room, courteous staff only a very minor thing but would have been better to have fitted sheets and bigger pillows!
Good staf, good view, good breakfast. The room was a little old and in some spot dirty. (curtains)
the view and the courtesy bus was good service.... expensive bar...sheets only chaned once in 9 days..breakfast buffet was poor and flies on food...poor exchange rate on sterling....no tea and coffee facilities provided unless you pay extra which in a 4 star hotel should be in the room anyway...waited about i hour for iron and board..did not except sterling in bar and had to wait about 20 mins while reception did the tills so they could change.
every thing been six times here everything great nothing
Unfriendly staff, bad cleaning, lack of distinctness about service in the restaurant, old furnitures. For five days nobody start vacuum-cleaner in our room. I'll never propose this hotel. Additional the hotel is far from any cities. If you want to use remote control for TV, then you should pay for remote control.