Location is really very good. I don´t know how other people and their experiences, but this is NOT 4star rated hotel...
Nothing about the Hotel. Maybe the location Dirty room. Smell of smoke from cigaretts all the time. Aircon not working. The room looked nothing like the pictures. Smelly beds. I stayed in a lot of hotels around the world. And this for sure cant be a 4 star hotel maybe 2star. I booked a 4 star hotel with booking.com two weeks ago in Valencia that was exellent.
poor air-con, this has been an issue for the past three years!
Good price, value for money. A/c was a blessing after walking around in heat all day. Location was good, close to busses and tours, shopping/eating. Tv didn't work well.
the most thing i liked about the hotel is its location which is close to the cafes and the shoping area the size of the room,it is very small.the AC was not cooling
Lobby Late night noise - and wake up call did not come as requested.
Central location and friendly staff. The rooms are in need of redecoration. On the second day the lift did not work.
Hotel was located in tourist area. Nice resturants nearby. Hotel breakfast was good and inexpensive. A bit noisey in the mornings (believe some renovation work was underway). Air conditioning inside room was weak.
The staff was really kind none
Well located and excellent value for off season rate Could do with a refurb - listed as 4 star in reality 3 star
The location was okay and the view from the rooftop was nice. The hotel is not clean at all and you have to pay for every service, in the offer I booked the wifi was for free but when we arrived there we had to pay for the wifi. Also we ordered a plate and a fork for the room and we had to pay 2 euros for that! It was really not a nice experience at all.
Location, helpful staff and good restaurant They debited my credit card with one night immediately in spite of the comments on your site that the credit card number was for guarentee only
The staff were friendly and attentive, the location was superb.
Beautiful palace in a magnificent location. Beautiful view. Luxury
Room was nice and quite unique. The location was absolutely super - right in the middle of Mdina. For a bit of a splurge this hotel is probably worth it. Perhaps a little bit over priced. It's not really a 5 star hotel maybe more like a 4 star hotel. Still it was very nice and I would go back again
First class service. Very accommodating and polite. Wi-Fi was perfect. food was very good, setting was world beating. Major Historic site, felt lucky to stay here. While building is classically old, some of the 1980's or 90's improvements are worn out and need to be renewed. Though a fine hotel, and I will go along with non-working things from the 1600's, the newer stuff needs to work better. No big deal, just a minor quibble.
every thing been six times here everything great nothing
the view and the courtesy bus was good service.... expensive bar...sheets only chaned once in 9 days..breakfast buffet was poor and flies on food...poor exchange rate on sterling....no tea and coffee facilities provided unless you pay extra which in a 4 star hotel should be in the room anyway...waited about i hour for iron and board..did not except sterling in bar and had to wait about 20 mins while reception did the tills so they could change.
Good staf, good view, good breakfast. The room was a little old and in some spot dirty. (curtains)
Unfriendly staff, bad cleaning, lack of distinctness about service in the restaurant, old furnitures. For five days nobody start vacuum-cleaner in our room. I'll never propose this hotel. Additional the hotel is far from any cities. If you want to use remote control for TV, then you should pay for remote control.
Good facilities, good breakfast, clean room, courteous staff only a very minor thing but would have been better to have fitted sheets and bigger pillows!
why not have coffee and tes facilities in the rooms?
friendly and competent personal, services, variety of breakfast and dinner buffet,
We enjoyed our room, I guess we were upgraded to a superior double! it was super nice. We stayed in a great double room on a higher floor with a terrace and very beautiful view. We were very positevly surprised. And I would like to thank for that- to whoever put us into this rom instead of a twin room. We had a bad experience of 50 EUR being stolen from our passport case from the room . We left passports and money in the room in a bag. We didn't expect the room to be cleaned as firstly we did arrive late previous night -and secondly we didn't put the " clean my room" sign on the doors.We were quite surprised to come back in the evening and discover that the room was cleaned and 50 EUR note from the passport case from our bag was gone. My husband did report it to the reception desk and that was the end of it. We didn't hear back from the manager. A shame. So I would like other guests to be aware of using the safe boxes that are provided in the room ( at extra charge) to avoid similar situation.
nothing it was shit! it was hard to find cause the street was not in the gps or google map. the street name should be listed in maltese and not engllish (cause it is hard to transalate) and it is not brand new...it was just renamed hmmm i wonder why - it had a bad rep i booked a superior room specifically with air con and paid extra 10 euro. the Air con did not work and had to to complain 3 times . i did not get my 10 euros back for the first night. They are also not flexiable about early arrivals and late departures
found the staff very obliging the staff on the reception were very helpfull and polite we loved the indoor pool and were delighted to have a fridge in our room this time the area is quite with a couple of nice friendly pubs within a couple of minutes walk we have been there before and would go back again the last time we were there work was ongoing same this time but the end result which is a new outdoor pool is fab it was just opening when we left the only other thing was they could do with more varitey of fruit at meal times but we were in low season so its hard to judge
the hotel. the staff. the location = 10 the stream of the water in the bath
Otel çalışanları güleryüzlüdür ve iyi hizmet vermektedirler.restoran hizmeti ve yemekleri iyidir. İyileştirmek için öncelikle 10-12 santimlik basit ve çok eskimiş sünger yatakları yaylı yataklarla değiştirmeli ve yatak takımları ile banyo havlularını mutlaka yenilemelidir.
- View to the Mediterranean Sea. - Breakfast. - Proximity to points of interest (if you have a car). - Good room.
Good location and good access to public transport. Friendly personel.
I could find no fault in the hotel. The breakfast was particularly lovely I have nothing to complain about
clean, a bit good looking too, wide spaces and good swimming pool. It's very close to the bus terminal it's a bit far away from the night life
location pool area rather simple, run-down
clean breakfast buffet, rain water leaking from ceiling in restaurant and corridors, bathroom facilities, gym well equipped but in poor state of maintenance, general state of decoration
Location and friendly helpfull staff
Room and facilities excellent, the staff was very friendly and hepfull, easy reach to bus and promenade.
In this hotel one finds relaxing time ,privacy, good service , breakfast very good and the prices in the caffeteria were very good .
jacuzzi, heated indoor pool, delicious breakfast, friendly staff, good location
had all amenities in case needed restricted parking, not marked from on main approach road Could be very noisy early in morning when people were off to catch early flighs - may have been solely as we were nextto the lift!
close to everything but then on the other hand Malta is so small that it really makes no difference where you stay as the distance is really short no beach despite its advertised as the waterfront hotel
The location and view from the room was excellent.The room was spacious with plenty of room for a family of four. The staff were rude.The receptionist shouted at my wife upsetting her.The bedding and towels were not changed for 6 days despite repeated requests.The room was not cleaned for 6 days. We had to buy our own toilet tissue.
staff were very helpful and friendly.location was good,calm neighborhood,a few nice restaurants around and near bus stop.rent-a-car was reasonable.bed was nice since I like a hard bed. breakfast was not excellent but for the price maybe fair....information said there was sea view,but actually it seemed to depend on which floor you stay.we had a room on the lower floor which had a view of dumpster and buildings.there were small things in the water from the tap.
Friendliness and helpfulness of staff. Cleanliness. Remarkable value for money.
the staff are very friendly and hospitable. the food is great value for money in the restaurant. right next to bus stop so you can get to most places with easy access. The hotel is great value for money overall - but you get what you paid for. if you want quiet and peacefull this is perfect if you want a nightlife go somewhere closer to st julians. I loved the place but it can get boring at times. the hotel is in an area which basicaly stops at 7pm during the winter, with only entertainment on friday and saturday nights. the jacuzzi and saunna are turned on my tokens which you have to pay for - and you pay for TV to be in your room.
Location, sea views, pool, nearby restaurants, bus stop 150m. Mini market useful. Dining room OK for breakfast, but rather spartan for dinner.Damp problem from bath side into bedroom will become a complaint if not fixed.
location and good pool looks a bit rough round the edges in places! seems no control of who uses the pool.
Needs renovation badly .However it was value for money.Good for anyone on a restricted budget. Staff were friendly as are all Maltese. would like a dead lock on the bedroom door.Did not feel particularly safe at night so we slept with furniture in front of the door.TV was appalling , very old and a picture with blue colour overtones and only one English Channel. Breakfast was very unexciting. No fruit , synthetic fruit juice, very fatty bacon... Would be nice to have beach towels provided . We had to go and buy those ..
budget price isolated from main population
Fantastic value for money and great food in the Tai Piju restaurant with very reasonable drinks prices in the restaurant and the bar. The beds were very comfortable. Lots of the rooms overlook the busy main road, and there was loud music until 1am from a karaoke bar on one of the four nights I stayed. The pool area could do with a revamp but this is really nitpicking as the hotel was so cheap and it met my expectations for the price.
this hotel is very good value i have stayd before but was full of noisy students this time a pleasure food very good and very quite will stay again if no students in summer it is also great location near sea front and local bars and bus station would recomend this hotel as long as no students everything ok so cant complain
the hotel was clean and tidy,not many facilities,but they are starting from scratch,as this hotel has just recently reopened as they had run it down over the last 5 years,sad because its only 21yr old hotel and was a good hotel at one time.but with a bit of hard work they will get it back to what it was,may take 2yr or more to fix,but with the good staff they have shouldnt be a problem,good value for money hotel.helpful staff as well and as i said should be a good hotel again in 2yrs.the bad comments about this hotel were in 2009 but hotel is better now but still needs improving which they were doing when we were staying there. they said there was a kids club when booking with you but there wasnt,maybe they will have one in the future
Let's start with the positive things first: you won't find a cheaper hotel on Malta and the hotel is fine if you're just using the place as a base and want to discover the island / lie on the beach etc. They have some all packages for about 40 € for a double room which include half board. It is quite central in Bugibba and the bus station is only about 300 meters way, where you can get to anywhere in Malta easily. It is definitely good value for money. On the negative side, it is very run-down and tatty, in need of paint and new furniture. The hotel is used as a base for a number of language schools, which means that there are lots of teenagers running around and the noise level is often very high, especially with the thin plywood doors and echoing corridors. Water pressure in the bathroom was a joke and if you've got long hair, expect to spend a l-o-o-o-o-t of time sitting in the bath, trying to rinse shampoo out. The other irritant was that the hotel doesn't appear to get a record of the booking from booking.com, so you have to take a paper copy with you.
Good recetionits work Owful cleaning and room service
Excellent location /very close to central bus station and sea/, good comfort, good value for price
I liked best the value for money of this hotel: I spent very few money for a one bedroom apartment you could comfortably stay in 4 people in (we were 2).
Great value for the money. Excellent location. Very friendly and helpfull staff. Would recommend this hotel to everyone.
Good location of the hotel, close to the sea, bus stop, restaurants and shops. Helpful staff, big rooms (studios), swimming pool. Air condition could work more efficiently. Small lift. My visa card was charged with total payment for the accomodation yet before stay at the hotel .
We had 2 big beds in diffirent rooms and a well equipt kitchen. (although we booked a 1 bedroom) The staff was nice and their was an inside pool. Value for money is very good, don't expect to much. But for the money we spend it is very cheap. comedycentral on TV That the hot water didn't work the evening before we left, we couldnt shower at night and not in the morning. They used my creditcard to pay, and not on arrival. Although it is said other on the reservation by booking.com
We found the staff to be very helpful and friendly. The whole atmosphere was very relaxing even when the hotel was busy a conference
Great room. Great view. The beds were uncomfortable. Very hard. Requested queen bed but got twin beds pushed together. Staff seem to be teenagers working during summer holiday and weren't helpful with simple requests like 'where can I get a beach towel?' Although you wouldn't need to ask if the information in the guest directory was correct.
Bathrooms by pool in poor condition
Leaving(!) and the spa I was booked to stay for only 4 nights and tried 3 rooms in my time there. The first night they stuck me in the time share apartments .... dirty, smelly, mouldy, other people's laundry blocking the door to (167)my room, I could go on. Next they moved me to a room which wasn't an awful lot better (374). Finally they moved me to a room which was 'ok' (128), but certainly not 4*. Ensure you get a good room!
Was comfortable, nice sea view, good pools, decent food and quiet atmosphere Incompetent staff..we were given the wrong keys at first. When we came all the way down for new keys, were given an average 2-star room. When we complained again, we were given a better room but still slightly inferior to other rooms of the same standard. Not just that our room was located at the far end of the corridor, and quite far from the lifts so was always time consuming going in and out of the hotel.
There was no noise in the evenings so no problems getting to sleep. Lovely swimming pools. Very busy dining room, had to wait for a table. Had to change room after one night very small room and no terrace. Next room had no sun on the terrace.
only stayed one night but the staff were very friendly and courteous, place was well maintained
Great hotel, fantastic position, large & clean rooms, nice staff
swimmingpool / beach accomodation old fashion furnuture in hotelroom massive breakfast with hunderd of people running for food with awfull coffee
Locations was good. Close to bus station. The breakfast buffet was pretty good. They gave us a horrible room with a useless shower. I complained, then they upgraded us two twin beds. It was like night and day. They never replenished any of the consumables. I would recommend a better hotel. This is more like a three star hotel.
very good and fast service, we arrived before check-in time and the room was waiting for us nice and clean
Hotel was in an excellent position close to bus station, bars, restaurants, shopping and beaches. Rooms were cleaned every day, beds made and fresh towels. Good breakfast and plenty of it. We had a 1 bedroomed apartment with kitchen. However the kitchen had 2 knives, 2 forks, 2 spoons and 1 or 2 other implements but no plates, pots, pans etc to do any self catering with. However we only paid 22.50 euro a night for 2 people so based on that it was excellent value for money
Location. The swimming pool. Some staff were rude. When initially booked, this accommodation boasted 4 star with inground swimming pool. It was 2 star (max) with an above ground portable pool. Nothing like what was on the internet. By the time we got there, the website had changed. After travelling around Europe for 7 weeks and after visiting Malta for the 8th time, this accommodation was the greatest disappointment and lie we came across during out whole trip.
The room was great. The staff was great. The food was great. Location is near bus station. The internet in the room does not work. And it is not free, like they advertise. For the dinner you need to go to another location.
clean friendly good value
the room was equipped quite well. the shower was uncomftable. I could not shower convinently finding quite ergonomical to shower.
Beautiful location, extremely friendly staff, very clean, an absolutly amazing restaurant. I would not hesitate to stay here again
The location is lovely. Great views of St. Paul's Bay. For what we paid, it was good value for money. When arriving late at night, receptionist denied knowledge of our booking as they hadn't checked their printer all day to find the fax from booking.com (which had been there since the morning!). General hotel maintenance is not excellent. Breakfast was average.